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IBM vs Salesforce

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
IBM
Based on 2456 reviews.
Salesforce
Based on 263 reviews.
Latest Research
Overview
International Business Machines Corporation is an American multinational technology and consulting corporation, with headquarters in Armonk, New York. IBM manufactures and markets computer hardware, middleware and software, and offers infrastructure, hosting and consulting services in areas ranging from mainframe computers to nanotechnology. The company originated in 1911 as the Computing-Tabulating-Recording Company through a merger of the Tabulating Machine Company, the International Time Recording Company, and the Computing Scale Company.
Salesforce.com is a cloud computing company headquartered in San Francisco, California. Though its revenue comes from a customer relationship management product, Salesforce also tries capitalizing on commercial applications of social networking through acquisition. As of 2015, it is one of the most highly valued American cloud computing companies with a market capitalization of $50 billion, It is listed on the New York Stock Exchange and is a constituent of the S&P 500 index.
Sample Customers
IBM Watson Campaign Automation
The King Arthur Flour, Stonyfield, InsideOut Development, Moosejaw, Big Scary Cranium, Paper Style
IBM CPQ
First Data Hellas, Tienda Diabetes, AC Portal B.V., Bigcommerce, NSS International Corp., LookHunters, Carus PBS Ab Ltd
IBM SmartCloud Control Desk
St Vincent's Health Australia, Kalibrate Pty. Ltd., Cognizant Technology
IBM MobileFirst
UniCredit Business Integrated Solutions, Gruppo Unipol, Raymond James Financial, Toshiba GCS, CST, ABK-Systeme GmbH, BNP Paribas
IBM Kenexa
Sweet Spot International (SSI), Leo Burnett Worldwide (LBW), Sika AG, Legacy Health, Apollo Group Inc., Regeneron, Transurban Group, National Health Service, New Zealand Police, Overland Footwear, Yealands, Johnson Controls, Allscripts, Kerry Foods, Masterpet, AMD, Balfour Beatty
IBM Cognos
More than 23,000 leading organizations across multiple industries use Cognos. Some examples of Cognos customers include BMW Financial Services, Quinte Health Care, Troy Corporation, Michigan State University, and GKN Land System.
IBM Maximo
Royal Boskalis Westminster N.V., DTE Energy, Swedish Match, Projetech, Fingrid, East Coast
IBM Public Cloud
Uvionics Tech, Komsomolskaya Pravda, Alpha Modus, Inventive, Web Business Consulting, FindBrok, SilverHook Powerboats, United Way of Allegheny County
IBM Cloud Private
Ilmarinen Mutual Pension Insurance Company
Red Hat OpenShift on IBM Cloud
edenor, Ford
IBM Watson Assistant
American Airlines, UBank, Bitly, Eurobits
IBM Cloud Pak for Applications
Blue Cross Blue Shield of Massachusetts
Pardot
Arketi Group
Salesforce Marketing Cloud
American Express, Financial Conduct Authority, KPN, Merck KGaA, Peterborough City Council, The Chapar, ADP, Financial Times, Stanley Black & Decker, SureFlap, Western Union, Philips
Chatter
Coca Cola Enterprise, Blue Shield of California, Stanley Black & Decker, Wells Fargo Bank, Phillips, Toyota Motors, American Red Cross, Time Warner Cable, Virgin America,Canon, and Bayer Pharmaceuticals.
Salesforce Platform
ADP
Work.com
Varsity Spirit
Salesforce CPQ
Cloudera, Daxko, Barracuda, Nimble Storage
Vlocity
Sky Italia, ABD Insurance & Financial Services, FastWeb, Wolters Kluwer
Salesforce Einstein Analytics
ADS Securities, Alstom Grid, American Express, Barclays Bank, Coca-Cola, CoderDojo, Dubai Multi Commodities Centre, Financial Conduct Authority
Salesforce Community Cloud
Brown-Forman, GE Aviation, Pernod Ricard, Toyota, Virgin America, GE, IAVA
Salesforce Quote-to-Cash
Birst, Bluecat, Cloudera, Deltek, Touring, Mitsubishi Electric, Mulesoft, Telus
Salesforce DMP
Conagra, Anheuser-Busch InBev, PSA Peugeot Citroën
Evergage
Citrix, Walmart Mexico, Lenovo, Texas Instruments, AutoDesk, Carrier, Datto, Mendix, Aramark, Skillsoft, Bomgar
Popular Solutions
Top Industries
Comms Service Provider
21%
Computer Software Company
17%
Financial Services Firm
14%
Government
6%
Computer Software Company
25%
Comms Service Provider
21%
Financial Services Firm
6%
Energy/Utilities Company
5%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Customer Service
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Technical Support
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