Compare HashiCorp vs LogMeIn

HashiCorp

Based on 19 reviews.

LogMeIn

Based on 102 reviews.

Latest Research

LastPass Business vs. HashiCorp Vault

Updated: September 2022

HashiCorp Vault vs. LastPass Business

Updated: September 2022

Overview

Information Not Available

LogMeIn, Inc., founded in 2003 and based in Boston, Massachusetts, is a provider of Software as a service and cloud-based remote connectivity services for collaboration, IT management and customer engagement. The company's products are focused on four business areas, including Collaboration services, IT Management services, Customer support services, and Internet of Things services. The products include:

Sample Customers

HashiCorp Vault

Adobe, SAP Ariba, Citadel, Spaceflight, Cruise

LastPass Business

Deakin University, Duke University, Code.org, Influitive, PeopleKeys, SMA Technologies, Skynamo

Popular Solutions

9 reviews

5 reviews

1 reviews

5 reviews

4 reviews

3 reviews

Top Industries

Comms Service Provider

20%

Computer Software Company

18%

Financial Services Firm

14%

Insurance Company

Comms Service Provider

21%

Computer Software Company

16%

Government

Healthcare Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Kerrigon Isaacs
Security Engineer at a computer software company

Read full review of HashiCorp Consul »
VSRV Raghavan
Partner & principal technologist at SwanSpeed Consulting

Read full review of HashiCorp Terraform »
Anonymous User
Project Manager at a comms service provider
We're a VoIP service provider, and we have a lot of particular requirements. Whatever we use must have a RESTful API....
Read full review of HashiCorp Vault »

Review 1 of 3

RITA Conroy-Martin
Director of Marketing at a manufacturing company
We use the solution for educational and technical webinars and seminars for our clients. We had already been using...
Read full review of GoToWebinar »
Robert-Wright
Computer Technician at a tech services company
I used this solution for support. I would log into the client when they had an issue, which gets you into the work...
Read full review of LogMeIn Pro »
Steve Abshire
Information Systems Specialist III at a university

Read full review of GoToMeeting »
Jon Le Roi
Director of IT at Mendocino Forest Products

Read full review of GoToConnect »
Ron Wickham
CEO at Computer Design Center
We're an international help desk for companies, all primarily from a certain location. We're able to quickly log into...
Read full review of GoToAssist »

Review 1 of 5

Customer Service

Kerrigon Isaacs
Security Engineer at a computer software company
I have not contacted technical support.
Read full review of HashiCorp Consul »
Chendrayan Venkatesan
Cloud Automation Engineer at Shell
Technical support is offered by HashiCorp, but we can't call HashiCorp for technical support because we don't...
Read full review of HashiCorp Terraform »
OmerMizrahi
DevOps Engineer at BioCatch
I haven't needed to contact their technical support.
Read full review of HashiCorp Terraform »
Ruwan Senarathne
Technical Lead at Fortude.co
We went with the opensource version, so we did not get enterprise support.
Read full review of HashiCorp Vault »
Maxim-Chepukov
DevOps Engineer at IOTANS
I have not used the technical support from HashiCorp Terraform.
Read full review of HashiCorp Terraform »
ArpanBalpande
Senior Information Technology System Analyst at YAUSH Technologies
We did interact with their technical support. It was easy to schedule a call with them. It was also easy to contact...
Read full review of HashiCorp Terraform »
RamanaBhavaraju
Founder & Principal Architect at NCompas Business Solutions Inc.
The technical support is pretty good.
Read full review of HashiCorp Vault »
Mohamed Anees
Lead DevOps Engineer at Etisalat
I have never contacted HashiCorp support directly because, so far, I haven't had to.
Read full review of HashiCorp Vault »
Rakib Mahmood
Chief Technology and Strategy Officer at The White House
HashiCorp provides very good documentation so we haven't needed to contact technical support. They also have GitHub...
Read full review of HashiCorp Terraform »
PradeepEppalli
Cloud & DevOps Architect at Accenture
It would be great to have faster resolution of instances where there are bugs in the system.
Read full review of HashiCorp Terraform »
Satty
Cloud Solutions Architect
Because I am using the open-source version, I have not contacted technical support.
Read full review of HashiCorp Vault »
Anonymous User
Senior DevOps/Build Engineer at a tech services company
As the solution is open source, support is community based.
Read full review of HashiCorp Terraform »
Anonymous User
Project Manager at a comms service provider
I never needed to contact their technical support. We were a potential client, and they were setting up meetings, and...
Read full review of HashiCorp Vault »
ManishKumar10
Cloud Architect
We didn't deal too much with technical support. Largely, we would do any repairs by looking at the documentation on...
Read full review of HashiCorp Vault »

Review 1 of 14

Steve Abshire
Information Systems Specialist III at a university
GoToMeeting tech support was excellent. We needed some firmware upgrades, and the tech support systems were...
Read full review of GoToMeeting »
Nicole Brown
CX Analyst at ADL Call Center
The customer service support is amazing. Any questions you have, they have answers.
Read full review of GoToConnect »
AbdAllah Marrouche
IT Manager at Capital Guidance
It is difficult to reach the people at GoToMeeting, even if you're trying to reach somebody in sales. I find this...
Read full review of GoToMeeting »
Darrell Greenhouse
Owner at Blackhawk Computer Engineering
I don't recall ever reaching out to technical support. I was able to figure out most things on my own. There weren't...
Read full review of LogMeIn Central »
SHARLENE KIESLICH
Controller at Wallingford Inn
The technical support and the interface are both very good. I have had no problems using the product. It has been...
Read full review of GoToMyPC »
Jim Graue
Support Technician at a non-profit
Only in rare instances have I had the need to talk with any tech support people at LogMeIn.
Read full review of LogMeIn Central »
Anonymous User
Engineering at a comms service provider
We have not used their technical support.
Read full review of LastPass Business »
Anonymous User
Chief Information Officer
I would rate the technical support as a 10 out of 10. They know their product. Whenever I call them, they help me get...
Read full review of LogMeIn Rescue »
Anonymous User
Owner at a tech company
I have not had to call them many times. I have called a few times, but most times I have not really had to, so when I...
Read full review of LogMeIn Central »
Anonymous User
Owner
I have never been able to talk to anybody. As I recall, there is no phone support. I have not had any issues with...
Read full review of LogMeIn Pro »
Anonymous User
IT Director
I have not had much need to contact technical support, but the times I have, it's usually been for authentication,...
Read full review of LogMeIn Central »
Anonymous User
Technical Architect
My experience with tech support has been good.
Read full review of LogMeIn Rescue »
Anonymous User
Director of Information Technologies at a tech services company
I haven't used tech support too much, but the times I have it's been fine.
Read full review of LogMeIn Central »
Anonymous User
Medical Biller
I have called for help, and they have been extremely helpful.
Read full review of LogMeIn Central »
Anonymous User
CEO
It was really good at the beginning, and then all of a sudden it got not so good. But it seems like it's been...
Read full review of LogMeIn Pro »
Anonymous User
IT Manager at a retailer
It was a good experience. The person I spoke to was very knowledgeable about the product, and was straightforward...
Read full review of LogMeIn Rescue »
Anonymous User
TSM at a manufacturing company
We used customer support one time that we have a problem with the licensing. They explained it to us, and that was...
Read full review of LogMeIn Rescue »
Anonymous User
Net Admin at a translation and localization position
Technical support is adequate. They are pretty focused on what it is that they do, and if there are any problems...
Read full review of LogMeIn Rescue »
Anonymous User
Senior Program Manager at a consultancy
I have not been in contact with technical support.
Read full review of GoToMeeting »
Ron Wickham
CEO at Computer Design Center
I don't think we've ever used technical support. I don't remember there ever being any problems.
Read full review of GoToAssist »
Anonymous User
Sr. Merger and Acquisition Advisor, Owner at a financial services firm
I haven't called them for support.
Read full review of LogMeIn Pro »
Anonymous User
User at a tech company
Customer Service: I have called tech support and my issue was resolved quickly. Technical Support: 5 stars.
Read full review of LogMeIn Pro »
Gerry Human
VP at Step 1 Software
The technical support is quite good. They're one of the more knowledgeable groups within the LogMeIn group because...
Read full review of LogMeIn Rescue »
Anonymous User
Principal Engineer III
Fair.
Read full review of GoToMeeting »
Anonymous User
Customer Service at a manufacturing company
I may have used them in the very beginning, but I haven't needed to in years. But when I did, they were very good.
Read full review of LogMeIn Pro »
Anonymous User
Senior Technology Director
I have not really taken advantage of technical support, other than the initial roll-out.
Read full review of LogMeIn Rescue »
Anonymous User
Senior I.T. Consultant at a consultancy
I don't have any issues with the technical support.
Read full review of LogMeIn Central »
Anonymous User
Team Leader Presales at a comms service provider
We do not require any support at this time. It's pretty simple to use. We've also never had any technical issues.
Read full review of GoToMeeting »
Anonymous User
Sales Manager & Sr. Mortgage Loan Officer
When I've had to call for help they've been really good.
Read full review of LogMeIn Pro »
KrishnanSwaminathan
Automation Solutioning Leader at IBM
I haven't needed to call technical support.
Read full review of GoToWebinar »

Review 1 of 30

Technical Support

No Data Available

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