Compare Forcepoint vs Sangfor

Adventist Health, Alphawest, Amadori, Anoka County, Compartamos Banco, Davies Turner, EverBank, iGATE, Karlstad Municipality, Lake Michigan Credit Union, Scavolini, Smurfit Kappa, Toyota

Forcepoint ONE

UNC-Charlotte

Forcepoint Next Generation Firewall

California Department of Corrections and Rehabilitation (CDCR)

Sangfor NGAF

The Ministry of Science, Technology, and Innovation (Indonesia), Lawson, Inc. (Philippines), Universiti Sultan Zainal Abidin (Indonesia), TEK Automotive (Italy), etc.

Popular Solutions

Forcepoint Data Loss Prevention

12 reviews

Forcepoint Secure Web Gateway

11 reviews

Forcepoint Next Generation Firewall

10 reviews

Sangfor NGAF

17 reviews

Sangfor HCI - Hyper Converged Infrastructure

10 reviews

Sangfor Endpoint Secure

11 reviews

Top Industries

Computer Software Company

15%

Financial Services Firm

14%

Manufacturing Company

Government

Computer Software Company

13%

Financial Services Firm

10%

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Pablo-Verdina
Sales Manager at Mega tech S.A
We mostly work with finance, specifically with banks most of the time. We use Forcepoint Next Generation Firewall for...
Read full review of Forcepoint Next Generation Firewall »
CarlosMendoza
Deputy Manager of Networks and Communications at a financial services firm
I use the solution as a secure web gateway, similar to a proxy, to control access to the Internet for users. It is...
Read full review of Forcepoint ONE »
Shaikh Mubashshir
Cyber Security Technical Engineer at a consultancy
Forcepoint Data Loss Prevention is used for endpoint email security and data loss prevention for web.
Read full review of Forcepoint Data Loss Prevention »
NikunjGodawat
Works
I have used Forcepoint Secure Web Gateway ( /products/forcepoint-secure-web-gateway-reviews ) primarily for DLP (...
Read full review of Forcepoint Secure Web Gateway »
Tharaka Athukorala
Solution Specialist at South Asian Technologies
Our primary use case for Forcepoint Risk Adaptive Protection for DLP (...
Read full review of Forcepoint Risk Adaptive Protection for DLP »

Review 1 of 5

Zaid Farooqui
CIO at Indus Motor Company
We are using their product for Internet filtering as the Internet gateway. Previously, we were using FortiGate for...
Read full review of Sangfor NGAF »
KashifAli
Project Head, Director of Sales and Operations at Core ISP Router
I mainly used it for virtualization. Primarily virtualization and security groups.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Zaid Farooqui
CIO at Indus Motor Company
The primary use case for Sangfor Cyber Command is threat hunting. It correlates vulnerabilities and threats detected...
Read full review of Sangfor Cyber Command »
Muhammad Asif Shaikh
Deputy GM - IT at a manufacturing company
I have explored Sangfor Internet Access Gateway (IAG). I'm getting a straightforward web login experience for my...
Read full review of Sangfor Internet Access Gateway (IAG) »
Ovais Abbas
Coordinator Associate at National Institute of Cardiovascular Diseases
The main use case is usually related to security. It deals with attacks that come day-to-day such as zero-day attacks...
Read full review of Sangfor Endpoint Secure »

Review 1 of 5

Customer Service

SunilSharma10
Director of cyber security at GlobalLogic
The solution's technical support did not meet our company's initial expectations. The solution's technical support is...
Read full review of Forcepoint Secure Web Gateway »
Shamirhan Sulaiman
Director Market Growth and Development at a tech services company
Technical support can be improved. It is currently provided from two locations, India and the US. Depending on the...
Read full review of Forcepoint Secure Web Gateway »
Anwar Sleem
Regional Director at Ceitcon
I would give their technical support a rating of seven or eight out of ten.
Read full review of Forcepoint Next Generation Firewall »
Mitesh D Patel
Senior Technical Consultant- Cyber Security at Ivalue Infosolution
The technical support for the solution is very good.
Read full review of Forcepoint Data Loss Prevention »
Shanaka Guruge
Consultant - Cybersecurity at a tech services company
I've contacted support many times. I cannot say they are excellent support. That said, quite often, I get some good...
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Sr. Network Engineer at a university
I'd rate technical support at eight out of ten, but they're response times are suddenly a bit longer because most of...
Read full review of Forcepoint Next Generation Firewall »
Dharmendra Mishra
Associate Consultant at SoftwareONE
Lately, I have not needed their services, however, I have contacted them in the past. I find them to be very helpful...
Read full review of Forcepoint Next Generation Firewall »
Tharaka Athukorala
Solution Specialist at South Asian Technologies
In terms of presale support, I receive proper support from Forcepoint. The after-sale support needs improvement.
Read full review of Forcepoint Risk Adaptive Protection for DLP »
SurendarJ
Deputy Manager of IT at FP LAB
Technical support is fine. I didn't face many challenges yet. However, I have made requests for some of the features...
Read full review of Forcepoint Data Loss Prevention »
MUHAMMAD FAHAD HASSAN
System Engineer at ABM Info. tech
I would rate Forcepoint's technical support at eight to nine out of 10. The support has separate sections, including...
Read full review of Forcepoint Data Loss Prevention »
Muhammad Bahgat
Senior IT Security at ALEXBANK
Technical support is very responsive. They are helpful and knowledgeable.
Read full review of Forcepoint Email Security [EOL] »
KrishnaChaitanya4
Manager at KPMG
Technical support is pretty good. I don't see any kind of delay. As soon as we raise the request, we always get...
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Owner at a tech services company
I will rate their technical support a seven out of ten because their response time is very slow.
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Management Executive at a security firm
Technical support from the UK is good. However, the experience of local support in South Africa is not at the level...
Read full review of Forcepoint Data Loss Prevention »
Owen Nunez
Security Engineer at Protego Trust Bank
Customer support simply directs us to links to read up on our own. When we contact support, we need one on one help,...
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Senior ICT Security Officer at a financial services firm
Customer Service: Good, because we have a MCS (mission critical support) level. Technical Support: Good, especially...
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Product Manager at a computer software company
Technical support can give a good solution for issues but it can take a lot of time to receive it. They could improve...
Read full review of Forcepoint Secure Web Gateway »
Arvind KR
Director at Foresight Software Solutions Pvt Ltd
We have used technical support in the past. There are two aspects. How quickly they respond is one aspect. Then,...
Read full review of Forcepoint Secure Web Gateway »
Sayed Ahmed
I-Security Engineer at Nhq Distribution Ltd
I have contacted support many times and I am pleased. We get support without any issues, either from India, England,...
Read full review of Forcepoint Data Loss Prevention »
Bishoy-Habib
Security Pre-Sales Manager at a tech services company
I've never actually contact technical support because I'm not the person who is responsible for that. I heard that...
Read full review of Forcepoint Next Generation Firewall »
Sanjeet Kumar Bhuyan
Security Consultant and Cybersecurity Support at a tech services company
The technical support is very nice. I don't have any issues other than the time zones. It's a bit of an issue for me....
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
AGM - IT Infrastructure at a manufacturing company
We've used technical support in the past. We are one of the major clients for most of these products in India, so we...
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Enterprise Sales at a tech vendor
The customer support team take a long time to resolve issues.
Read full review of Forcepoint Data Loss Prevention »
Aamir Ejaz
Head of IT Department at Mana
My company logs tickets in the Forcepoint Data Loss Prevention support portal whenever there's an issue....
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
CTO at Lactalis
We are not so satisfied with the technical support but not because of Forcepoint, rather because of the organization...
Read full review of Forcepoint Secure Web Gateway »
Badrul Hisyam Jamil
IT Manager at a financial services firm
It can be hard to contact customer service and support, and their response times and solutions can be slow and...
Read full review of Forcepoint Data Loss Prevention »
Juned Shaikh
CDL Technical Consultant at a tech services company
The technical support is good. They have a 24/7 support line and call centers all across India, the US and UK. One...
Read full review of Forcepoint Email Security [EOL] »
MarkEdward
Technical Support Engineer at MCS
Technical support can be better. The support themselves are skilled but when you call for support you have to wait...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
Cyber Security Officer at a insurance company
Their technical support is excellent, accessible, and quick to respond. There is very little delay. We are not...
Read full review of Forcepoint ONE »
David Levine
Vice President, Corporate Information Security & Chief Security Officer at Ricoh Americas
The support and company engagement from day one have been great about being open and available. Over time, I have...
Read full review of Forcepoint ONE »

Review 1 of 30

Muhammad Amanat
System Network Administrator at Connect Logistics
My company purchased Sangfor Fireall from a private vendor they offers us a very competent and flexible support team.
Read full review of Sangfor SSL VPN »
Ghias Ahmad
Network Officer at Punjab Information Technology Board
We contacted the support team for the licensing issues. We faced problems with the license not updating properly. We...
Read full review of Sangfor Endpoint Secure »
Adnan Ahmed
Deputy Manager at Askari Life
The technical support is very good. Sangfor’s local partners are very friendly.
Read full review of Sangfor NGAF »
Wajeeh Ul Hasan .
Network Administrator at Shaheed Zulfiqar Ali Bhutto Institute of Science and Technology
The support from Sangfor NGAF here in Pakistan is great. Whenever I have an issue the support helps me out...
Read full review of Sangfor NGAF »
Deepesh Sinnya
Chief Technical Officer at Cypher Technology Pvt. Ltd.
Previously, we had Harper from their team for support. He has now moved to a different role, and he was very good. I...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Adnan Ahmed
Deputy Manager at Askari Life
The solution's technical support is very good. I rate the technical support a ten out of ten.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Saeed Ullah Khan
Head of IT Governance, Cybersecurity & Network Infrastructure at Indus Motor Company
I contacted for direct support in Pakistan. They have a technical support team available at the Karachi location. At...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Ghulam Murtaza
Network Engineer at Cyber Advance Solutions
I contacted the technical support team for VPN connectivity issues. It was a good experience working with them...
Read full review of Sangfor Endpoint Secure »
Faiz Ul Mobin Khan
Team Lead Enterprise at Feroze1888 Mills Ltd
Though I don't have experience with the solution's technical support, I rate the support an eight to nine out of ten.
Read full review of Sangfor Endpoint Secure »
KashifAli
Project Head, Director of Sales and Operations at Core ISP Router
In Pakistan, Sangfor HCI HAS a strong technical support team locally available for solution integration and solution...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Saeed Ullah Khan
Head of IT Governance, Cybersecurity & Network Infrastructure at Indus Motor Company
I've contacted the local support team for Sangfor Cyber Command. They're quite helpful. Whenever we have an issue or...
Read full review of Sangfor Cyber Command »
Hamid Hussain
Solution Architect at Megaplus
Our experience with its customer support was quite challenging. There's room for improvement in this aspect.
Read full review of Sangfor NGAF »
KhurshidAhmed
Senior Manager IT at Ghandha Automobile Limited
The services from the solution's technical support have not been as satisfying as my company expected. I rate the...
Read full review of Sangfor NGAF »
Saeed Ullah Khan
Head of IT Governance, Cybersecurity & Network Infrastructure at Indus Motor Company
I am happy with the support for Sangfor NGAF. In Pakistan, local support is available from the principal vendor, and...
Read full review of Sangfor NGAF »
Ali-Muhammad
Network Engineer at INTERNATIONAL ISLAMIC UNIVERSITY ISLAMABAD
If there is any problem we face regarding the firewall, then we contact Sangfor and they quickly respond to us.
Read full review of Sangfor NGAF »
Zunair Aftab
Supports Engineer at Rawad IT Solutions
Technical support is ten out of ten.
Read full review of Sangfor Endpoint Secure »
Wajeeh Ul Hasan .
Network Administrator at Shaheed Zulfiqar Ali Bhutto Institute of Science and Technology
The vendor provides local support, along with remote support. We are very satisfied with them.
Read full review of Sangfor SSL VPN »
Gabriele-Pizzigati
Senior Software and Systems Engineer at SAMU.IT
Their technical support is very good. It is the best part of the product.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Osama Muhammad
IT Infrastructure and Server Specialist at a consultancy
My recent experience with their support was wonderful. I had an error come up on my Google Chromecast device, where...
Read full review of Sangfor NGAF »
Sean Herrera
Project Manager at Novu
We didn’t face any issues with the solution’s technical support.
Read full review of Sangfor EasyConnect »
Anonymous User
Responsabile Sistemi Informativi at a construction company
Sangfor technical support is great. They're available 24/7.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Ovais Abbas
Coordinator Associate at National Institute of Cardiovascular Diseases
Their support is neither very good nor very bad. It's somewhere in the middle, around five or six, on a scale from...
Read full review of Sangfor Endpoint Secure »
Leif Darell Momo
Senior Solutions Consultant Lead at a comms service provider
The technical support is good.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Denny Hidayat
Chief Information Officer - Government at Govt of City of Makassar
I am currently not getting enough technical support because of the COVID-19 pandemic. I am looking for direct...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
NadeemKhan
Group IT Director at United Medical
Whenever you have a problem, you'll get an answer in 30 minutes' time, maximum. Unless it is at a very awkward time,...
Read full review of Sangfor NGAF »
Wong Soon Tai
IT Manager at SJ Securities Sdn Bhd
We've dealt with technical support and have found them to be helpful and responsive. We are satisfied with the level...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Hasan Dawood
Cloud Engineer at REDtone Digital Services
The user has faced recurring issues with a customer's VM in a PBX call center solution. One NIC card intermittently...
Read full review of Sangfor Endpoint Secure »
Anonymous User
Junior Solutions Engineer at a tech services company
It is good. I had interacted with them for the POC, and we decided to purchase it very quickly. They were in Hong...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Anonymous User
Presales Engineer at a computer software company
They have good technical support.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Shahzad-Ahmed
Engineer, System Admin at ebm
The support engineer skills are not that good. They especially the support team we got in our country lack knowledge...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »

Review 1 of 30

Technical Support

No Data Available

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