Compare Forcepoint vs McAfee

Forcepoint

Based on 119 reviews.

McAfee

Based on 228 reviews.

Latest Research

McAfee Web Protection vs. Forcepoint Secure Web Gateway

Updated: September 2022

McAfee Total Protection for Data Loss Prevention vs. Forcepoint Data Loss Prevention

Updated: September 2022

Forcepoint Secure Web Gateway vs. McAfee Web Protection

Updated: September 2022

Forcepoint Data Loss Prevention vs. McAfee Total Protection for Data Loss Prevention

Updated: September 2022

Forcepoint Secure Web Gateway vs. McAfee Web Gateway

Updated: September 2022

Sample Customers

Forcepoint Email Security

Alphawest, Amadori, AudioNova, Betsson, Confartigianato Vicenza, Davies Turner, iGATE, Lake Michigan Credit Union, Landa Digital Printing, Northern California Bank, Scavolini, Toyota

Forcepoint Secure Web Gateway

Adventist Health, Alphawest, Amadori, Anoka County, Compartamos Banco, Davies Turner, EverBank, iGATE, Karlstad Municipality, Lake Michigan Credit Union, Scavolini, Smurfit Kappa, Toyota

Forcepoint Data Loss Prevention

Alphawest, Betsson, Cellcom Israel Ltd., Chelsea & Westminster Hospital, Confartigianato Vicenza, EverBank, Finansbank, iGATE, Landa Digital Printing, Northern California Bank, Reliance Capital, Remosa, Toyota, Scavolini, Zim Integrated Shipping Services

Forcepoint Next Generation Firewall

California Department of Corrections and Rehabilitation (CDCR)

McAfee Web Protection

Sicredi

McAfee Total Protection for Data Loss Prevention

Kleberg Bank

McAfee MOVE AntiVirus

Kleberg Bank, Sicredi, Seagate, Loop Technology, Vidant Health, Xcel Energy, Cook County, Berkshire Health Systems, Mauser, China Pacific Insurance, Cologne-Bonn Airport, Bank Central Asia, Boston Medical Center, Boston Scientific

McAfee Web Gateway

Prodeb, Vidant Health, WEG Industries

Popular Solutions

Forcepoint Data Loss Prevention

19 reviews

Forcepoint Secure Web Gateway

17 reviews

Forcepoint Next Generation Firewall

16 reviews

McAfee MOVE AntiVirus

51 reviews

McAfee Total Protection for Data Loss Prevention

12 reviews

McAfee Complete Data Protection

11 reviews

Top Industries

Comms Service Provider

29%

Computer Software Company

19%

Financial Services Firm

Government

Comms Service Provider

22%

Computer Software Company

22%

Government

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

KimioTanaka
Senior Executive Account Manager at Grupo Binario

Read full review of Forcepoint ONE »
Edwin Eze Osiago
Regional Solutions Manager (Sub-Sahara Africa) at Infodata
We are security-centered and security-conscious. It's more of a security thing for us, however, there are other...
Read full review of Forcepoint CASB »
MuhammadRicky Anggoro Pratomo
Network Engineer at a tech services company
Forcepoint is a next-generation firewall, we are using it as a firewall for one of our customers, which includes one...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
Founder at a tech services company
We are a reseller and this is one of the security solutions that we implement for our clients.
Read full review of Forcepoint Cloud Security Gateway »
Anonymous User
Management Executive at a security firm
We are a solution provider and Forcepoint DLP is one of the products that we implement for our clients. We have...
Read full review of Forcepoint Data Loss Prevention »

Review 1 of 5

Jean-Luc Des Groseilliers
Owner at JLDG
I am using the LiveSafe version for the endpoint protection of my main computer, two portables, and a mobile phone. I...
Read full review of McAfee Web Protection »
Salleh Kodri
Solution architect at CSP
I'm a consultant. One of my clients was experiencing attacks on one of his endpoints, so we installed McAfee MVISION...
Read full review of McAfee MVISION Endpoint Detection and Response »
Anonymous User
Managing Director at a consultancy
We primarily use the solution for threat detection response for mobile devices. That includes malware, antivirus,...
Read full review of McAfee MVISION Mobile »
Anonymous User
Cybersecurity Manager at a manufacturing company
This solution is our go-to for your basic antivirus scans. Most of the stuff that we have is standalone. It's all...
Read full review of McAfee Advanced Threat Defense »
Anonymous User
Technical Presales Consultant/ Engineer at a wholesaler/distributor
MVISION Endpoint is the management software for McAfee that manages the Windows Defender. It manages the Windows...
Read full review of McAfee MVISION Endpoint »

Review 1 of 5

Customer Service

MUHAMMAD FAHAD HASSAN
System Engineer at ABM Info. tech
I would rate Forcepoint's technical support at eight to nine out of 10. The support has separate sections, including...
Read full review of Forcepoint Data Loss Prevention »
Edwin EzeOsiago
Regional Solutions Manager at Infodata Professional Services
I have been in contact with technical support and they are great. Every time I call for assistance, they always help....
Read full review of Forcepoint Secure Web Gateway »
Anwar Sleem
Regional Director at Ceitcon
I would give their technical support a rating of seven or eight out of ten.
Read full review of Forcepoint Next Generation Firewall »
Sasikumar P
Sr. Manager - IT at Durr India
I used the support a couple of times and they were good. I rate the support from Forcepoint Data Loss Prevention a...
Read full review of Forcepoint Data Loss Prevention »
DAMIR REZNICEK
CTO at Lactalis
We are not so satisfied with the technical support but not because of Forcepoint, rather because of the organization...
Read full review of Forcepoint Secure Web Gateway »
Edwin EzeOsiago
Regional Solutions Manager at Infodata Professional Services
We have had a good experience with customer service and support. For example, we have support from the EMEA, APAC and...
Read full review of Forcepoint Secure Web Gateway »
Sowjanya Mallela
Technical Security Consultant at a computer software company
We'd like some better support services.
Read full review of Forcepoint Email Security »
Lipaz Hessel
Country Manager at Gilat Satellite Networks
We contacted technical support but it was not the typical support situation where we opened a ticket and they...
Read full review of Forcepoint Next Generation Firewall »
Nikolay Dimitrov
Senior Cyber Security Engineer at a financial services firm
Forcepoint technical support was not very good. It was some of the worst support I ever have dealt with. Basically,...
Read full review of Forcepoint CASB »
Shamirhan Sulaiman
Director Market Growth and Development at Netpoleons
Being the distributor for Forcepoint, we have our own engineers to cover from day zero to day two in terms of...
Read full review of Forcepoint Secure Web Gateway »
Nayef Hamzeh
IT Manager at cmc
We obtain support from the local partner, rather than from Forcepoint directly.
Read full review of Forcepoint Secure Web Gateway »
Sanjeet Kumar Bhuyan
Security Consultant and Cybersecurity Support at a tech services company
The technical support is very nice. I don't have any issues other than the time zones. It's a bit of an issue for me....
Read full review of Forcepoint Data Loss Prevention »
Vijay Bhaskara Maram
Network Engineer at Pyramid IT Solutions Pvt Ltd
The support from Forcepoint Next Generation Firewall is not good, their response is not quick, We have had to wait a...
Read full review of Forcepoint Next Generation Firewall »
Mohamed Abdel Hassanein
Managing Director at FORESEC
Their support is great.
Read full review of Forcepoint Next Generation Firewall »
Secengin46
Security Engineer at a tech services company
Technical support for this solution is average. In terms of providing a solution, from the technical aspect, and for...
Read full review of Forcepoint Email Security »
Anonymous User
Systems Engineer at a tech services company
The technical support is very good. Here, in Saudi Arabia, service engineers are very cooperative and the Forcepoint...
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
PS & Technical Manager at a integrator
If you want help from the support desk, you have to contact tech support and ask them to access the product to go...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
Presales Network & Security Engineer at a tech services company
The technical support is very good. From a Forcepoint perspective, they're quite responsive. If I were to open a...
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Co-Founder, CTO at a tech services company
Support by vendor is low-medium. You need to rely on yourself or your integrator.
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Infrastructure Support Officer at a government
I have interacted with them. Nine out of ten times, their support is really good. There are different packages you...
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Systems Engineer at a tech services company
Their technical support is not bad, but it is also not good at the same time. It should be faster, especially for the...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
Technical Support Specialist Networks at a tech services company
We've never had a negative experience with customer support. They have always been quickly available. I can't...
Read full review of Forcepoint Next Generation Firewall »
DragosBasmaluta
Co-Founder at Critical Technologies
We have had the opportunity to use their technical support. They were very prompt and very good about getting us what...
Read full review of Forcepoint Data Loss Prevention »
Juned Shaikh
CDL Technical Consultant at a tech services company
The technical support is good. They have a 24/7 support line and call centers all across India, the US and UK. One...
Read full review of Forcepoint Email Security »
Anonymous User
IT Director at a comms service provider
We can get local support, which has been okay so far. The people we deal with is a local partner in Cambodia and we...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
Security Specialist at a energy/utilities company
The technical support for this solution is great. We have a support contract and we can create a ticket when...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
Enterprise Sales at a tech vendor
The customer support team take a long time to resolve issues.
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Ict Help Desk Administrator Individual Contributor at a transportation company
I would evaluate Forcepoint Secure Web Gateway's technical support for a first time user as an eight out of nine.
Read full review of Forcepoint Secure Web Gateway »
Bishoy-Habib
Security Pre-Sales Manager at a tech services company
I've never actually contact technical support because I'm not the person who is responsible for that. I heard that...
Read full review of Forcepoint Next Generation Firewall »
Ziad Ramoly
IT Support Technician at Secure Services
Their support is very good. When you have issues, you call them and open a ticket based on the severity, then receive...
Read full review of Forcepoint Email Security »

Review 1 of 30

JohnBlack
Founder and CEO at Offset3, LLC
The technical support is good, but it isn't always specific. That's a problem in my industry; it's a highly...
Read full review of McAfee ePolicy Orchestrator »
Ilan Amir
Global IT Manager at a pharma/biotech company
I'm working with a security company called Intensity. After doing my own PoC, and also checking an IBM solution, I...
Read full review of McAfee Complete Data Protection »
Massimo Biccini
Cyber Security Consultant & Presale at Innovery
If we're talking about the classic product, we found that technical support usually had good skills and sound...
Read full review of McAfee Complete Data Protection »
Andrea Andrea
CTO at BE.iT SA
The technical support is not the best on the market, but it's not bad. It can be difficult to speak to them. The last...
Read full review of McAfee MOVE AntiVirus »
David Ferreira
Network Security Engineer at a consultancy
Technical support is really great. I would rate them 4 out of 5.
Read full review of McAfee Web Gateway »
Milos Tolpa
IT Engineer at FormatPC
We are satisfied with technical support.
Read full review of McAfee Web Gateway »
Lokesh Puthalapattu
Senior Marketing Specialist II at Harman International
When we raise a ticket with the support they respond based on the severity of the matter. I rate the support from...
Read full review of McAfee ePolicy Orchestrator »
Arkadiy Malamud
Antivirus Support Team Lead at a insurance company
Customer Service: GoodTechnical Support: Good. However there is no definite SLA when a complicate issue is escalated...
Read full review of McAfee ePolicy Orchestrator »
SanjeetkumarSingh
Senior manager at Wipro Limited
I've never dealt with technical support. I would not be able to rate their services.
Read full review of McAfee MOVE AntiVirus »
Laeeq Ahmed
IT Security Lead at a tech services company
Tech support is not good. They don't respond to issues in a timely manner. We need to call up the account managers,...
Read full review of McAfee ESM »
Manoj Nair
Tech consultant at select softwares
Top notch . Im in Inda and we have the tech support centre running out of Bangalore
Read full review of McAfee Advanced Threat Defense »
Shaik Sayeed
Information Technology Solutions Manager at UBG
I think that the technical support can be improved. It should be cheaper, faster and more comprehensive as far as the...
Read full review of McAfee Total Protection for Data Loss Prevention »
Kamal Abdelrahman
Country Manager at Magarah
In general the technical is average. Not great but not bad.
Read full review of McAfee Total Protection for Data Loss Prevention »
Anonymous User
Junior Product Consultant at a tech services company
We've used technical support in the past and have found them to be quite good. They're better than other competitors....
Read full review of McAfee Network Security Platform »
AndyNoble
Head of Operational Excellence at a pharma/biotech company
I've never contacted technical support, I cannot speak to how helpful or responsive they are.
Read full review of McAfee MOVE AntiVirus »
Anonymous User
Lead architect at a computer software company
I have never directly contacted McAfee's technical support.
Read full review of McAfee MOVE AntiVirus »
Anonymous User
IT Security Specialist at a tech services company
Technical support is not too bad. They are quite mature and have experience with the product. We have not experienced...
Read full review of McAfee Application Control »
Anonymous User
Information Security Engineer at a financial services firm
I would say that the technical support is not very prompt, but the end result is good.
Read full review of McAfee ESM »
Anonymous User
Sr. Product Management Specialist at a comms service provider
The technical support is good, but it could be better.
Read full review of McAfee Vulnerability Manager for Databases »
Satyaprakash Singh
Technical Executive at Digitaltrack
McAfee has good support and they are very responsive.
Read full review of McAfee MVISION Endpoint »
Anonymous User
Vice President - Risk Management, Chief Information Security Officer at a computer software company
McAfee's technical support is fairly good.
Read full review of McAfee Web Gateway »
RojeHay
Senior Security and Risk Management Analyst at National Commercial Bank Jamaica Limited (NCB)
Their technical support is better than some of the competitors in the space. To make a direct comparison, it's...
Read full review of McAfee MVISION Endpoint Detection and Response »
Anonymous User
Manager Pre-Sales (ICT) at CNS Engineering
The technical support is great, they provide good service.
Read full review of McAfee MOVE AntiVirus »
Anonymous User
Technical Presales Consultant/ Engineer at a wholesaler/distributor
Technical support is great. I didn't have to interact with them that much, but they provided good support at the...
Read full review of McAfee MVISION Endpoint »
Anonymous User
Equity research analyst at a consultancy
I've never had a need to reach out to technical support. There haven't been any issues with the product. Therefore, I...
Read full review of McAfee MOVE AntiVirus »
Pankaj Nagpal
Chief Information Security Officer at Romsons
Technical support has not been helpful for us. We tried to reach out during the implementation process and were given...
Read full review of McAfee Total Protection for Data Loss Prevention »
Anonymous User
Cyber Security at a tech services company
Technical support was good for what we needed. We just needed some support on the original install and set up, and we...
Read full review of McAfee Total Protection for Data Loss Prevention »
Anonymous User
Regional Head Customer Experience at a financial services firm
I've never been in touch with technical support. We do have our own internal IT team we would turn to if we ran into...
Read full review of McAfee MOVE AntiVirus »
Anonymous User
Manager of System Security at a tech services company
Very good. We are a Global Intel Security Partner and we seldom have any support issues. The technical engineers from...
Read full review of McAfee ESM »
Anonymous User
System Engineer at Inbox Business Technologies
Their support is really good. I would rate it a nine out of ten. I have never any issues with their support. They...
Read full review of McAfee ePolicy Orchestrator »

Review 1 of 30

Technical Support

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