Compare Forcepoint vs Infoblox

Forcepoint

Based on 224 reviews.

Infoblox

Based on 86 reviews.

Overview

Information Not Available

Infoblox is a technology company in California's Silicon Valley. It was founded in 1999 in Chicago, Illinois, by Stuart Bailey, who was at the time a technical lead for the Laboratory for Advanced Computing/National Center for Data Mining at the University of Illinois. In 2010, Infoblox acquired network automation vendor Netcordia to complement its core network services products with technologies for network task automation.

Sample Customers

Popular Solutions

Forcepoint Data Loss Prevention

8 reviews

Forcepoint Secure Web Gateway

5 reviews

Forcepoint Next Generation Firewall

11 reviews

Infoblox BloxOne Threat Defense

7 reviews

Infoblox Advanced DNS Protection

6 reviews

Infoblox IPAM

1 reviews

Top Industries

Financial Services Firm

11%

Outsourcing Company

10%

Construction Company

Manufacturing Company

Financial Services Firm

13%

Manufacturing Company

10%

Computer Software Company

Healthcare Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Madhukar Pandey
Senior Manager, Risk at LTFS
My main use case for Forcepoint Data Loss Prevention is that I have used it for all three channels: the endpoint,...
Read full review of Forcepoint Data Loss Prevention »
Ajit Pratap Kundan
Manager Solution Consulting at Accops Systems Pvt Ltd
The major use cases for Forcepoint Next Generation Firewall are in government turnkey projects where we require a lot...
Read full review of Forcepoint Next Generation Firewall »
AlexOgbalu
Director at LiveFromSpace Limited
Forcepoint CASB ensures that access to cloud applications is properly vetted and monitored. We have a lot of remote...
Read full review of Forcepoint CASB »
Anonymous User
PS & Technical Manager at a tech services company
We have no big project, but we are trying to sell it in the market here. We are working with Forcepoint because there...
Read full review of Forcepoint Secure Web Gateway »
SandeepKumar33
Cyber Security Engineer at Infratech Co
I have experience with Forcepoint Data Loss Prevention and Netwrix Endpoint Protector, as I am currently working with...
Read full review of Forcepoint Risk Adaptive Protection for DLP »

Review 1 of 5

AS58
Software Engineering Manager at a tech vendor
My main use case for Infoblox NIOS is the services which it offers like DNS, DHCP, and IPAM. It is highly reliable...
Read full review of Infoblox NIOS »
GANESAN K
Senior Technical Engineer at Safezone Secure Solutions Private Limited
We have deployed Infoblox BloxOne Threat Defense for a customer. We started as an integrator and reseller of Infoblox...
Read full review of Infoblox BloxOne Threat Defense »
Mike Yalden
Enterprise Security Architect at a tech services company
I have been using Infoblox BloxOne DDI for IPAM, which is IP address management, for quite some time, probably about...
Read full review of Infoblox BloxOne DDI »
Amr Shawky
Security & Infra Technology Specialist at BARQ Systems
My primary use case for Infoblox Advanced DNS Protection is for DNS protection and DNS security, especially in the...
Read full review of Infoblox Advanced DNS Protection »
Shubham Pawaskar
Senior Associate at ProTechmanize Solutions (P) Ltd.

Read full review of Infoblox DDI »

Review 1 of 5

Customer Service

Mostafa-Mourad
Cyber Security Head at Turnkey Integrated Technologies TK-IT
We contacted support three times, opened three cases for the same issue, and didn't find out what the issue was for...
Read full review of Forcepoint Next Generation Firewall »
Nataraj KS
CISO at V Guard Industries Ltd
We had a lot of discussions during the implementation phase, but those issues have been clarified. The customer...
Read full review of Forcepoint Risk Adaptive Protection for DLP »
Richard Hermogeno
Channels Management Head at Philippine National Bank
We use third-party technical support. The turnaround time for support is slow.
Read full review of Forcepoint Data Loss Prevention »
Edwin Eze Osiago
Regional Solutions Manager (Sub-Sahara Africa) at Infodata
We've been pleased with the technical support.
Read full review of Forcepoint CASB »
AlexOgbalu
Director at LiveFromSpace Limited
We have access to a training tool with learning access from Veracode.Training will always be very good. A lot of OEMs...
Read full review of Forcepoint CASB »
Madhukar Pandey
Senior Manager, Risk at LTFS
Regarding customer support for Forcepoint Data Loss Prevention, I require some expertise either during the initial...
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Network Security Engineer at a security firm
I haven't had much interaction with customer support because we haven't encountered significant issues. During our...
Read full review of Forcepoint ONE »
Badrul Hisyam Jamil
IT Manager at a financial services firm
It can be hard to contact customer service and support, and their response times and solutions can be slow and...
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Information Security Consultant at a tech services company
Technical support is okay. It takes too long to get a response because the support comes directly from the...
Read full review of Forcepoint Next Generation Firewall »
Giang Nguyen
Product Manager
Support is quite good for this product
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
IT Director at a comms service provider
We can get local support, which has been okay so far. The people we deal with is a local partner in Cambodia and we...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
Presales Network & Security Engineer at a tech services company
The technical support is very good. From a Forcepoint perspective, they're quite responsive. If I were to open a...
Read full review of Forcepoint Data Loss Prevention »
Owen Nunez
Security Engineer at Protego Trust Bank
Customer support simply directs us to links to read up on our own. When we contact support, we need one on one help,...
Read full review of Forcepoint Data Loss Prevention »
Sixto Flores
Consultant at SATELITE.COM
We have encountered numerous issues with support over the past two years, particularly with response times.
Read full review of Forcepoint ONE »
Anonymous User
Security Product Manager at a tech services company
Technical support is not within my scope because I work as a pre-sales representative for one of Forcepoint's partners.
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
Shared Information Security Officer at a university
The sales staff promised more than they can deliver, but the technical staff is excellent.
Read full review of Forcepoint ONE »
Anonymous User
PS & Technical Manager at a tech services company
If you want help from the support desk, you have to contact tech support and ask them to access the product to go...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
Chief Information Officer at a computer software company
I have been in contact with technical support several times, and I am not happy with them.
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Regional Solutions Manager at a tech services company
We have had a good experience with customer service and support. For example, we have support from the EMEA, APAC and...
Read full review of Forcepoint Secure Web Gateway »
Anjani Kumar
System Engineer at NetScout Systems
Resolving issues has sometimes taken longer than expected. While the initial response time has been problematic,...
Read full review of Forcepoint ONE »
Mahesh Dalavi
Sr. Manager at 2Five1
I haven't interacted that much with their support, but whenever I created a case, there was proper support. As...
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Management Executive at a security firm
Technical support from the UK is good. However, the experience of local support in South Africa is not at the level...
Read full review of Forcepoint Data Loss Prevention »
Nayef Hamzeh
IT Manager at cmc
We obtain support from the local partner, rather than from Forcepoint directly.
Read full review of Forcepoint Secure Web Gateway »
Tharaka Athukorala
Solution Specialist at South Asian Technologies
In terms of presale support, I receive proper support from Forcepoint. The after-sale support needs improvement.
Read full review of Forcepoint Risk Adaptive Protection for DLP »
Surodas Deb Roy
Chief Technology Officer at Penta Global Limited
Technical support was fine. They were well trained and knowledgable.
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Technical Support Engineer at a tech services company
The technical support for Forcepoint CASB receives a rating of seven out of ten.
Read full review of Forcepoint CASB »
Anonymous User
Senior Security Specialist at a financial services firm
The technical support team needs to improve its engineer count because fewer engineers are working in the support team.
Read full review of Forcepoint Secure Web Gateway »
Yasir Zubair
Senior Manager - ICT Technical at CNS Engineering
We have been very satisfied with the customer service.
Read full review of Forcepoint Next Generation Firewall »
Jay Stelmach
Adjunct Professor at Southern New Hampshire University
Customer Service: Great. They made sure that we were choosing the right version and helped us understand the...
Read full review of Forcepoint Secure Web Gateway »
Badrul Hisyam Jamil
IT Manager at a financial services firm
The tool's support does not provide urgent solutions when we face issues.
Read full review of Forcepoint Data Loss Prevention »

Review 1 of 30

AS58
Software Engineering Manager at a tech vendor
Customer support for Infoblox NIOS is excellent. Whenever we needed any support in case of any issues, the engineers...
Read full review of Infoblox NIOS »
Sabbir Ahmed
Director at Infosonik Systems Ltd
The customer service and support are fantastic. I rate it nine out of ten.
Read full review of Infoblox DDI »
William Kintz
Vice President of Engineering and Training at Sun Management
Their customer support has declined over the last several years. It used to be good. I don't know if they're getting...
Read full review of Infoblox IPAM »
Prashant Sahu
Senior Solutions Architect at a tech services company
I rate the technical support a ten out of ten. However, there were a few instances where we needed their support,...
Read full review of Infoblox IPAM »
DarrinBryant
AVP Technology Network Engineer at LPL Financial
I only recently contacted technical support. The technical support is poor. I will admit that the problem may have...
Read full review of Infoblox IPAM »
Areeba Shujat
Systems security engineer at Secure Networks Ltd
Customer service and support are excellent. I would rate it ten out of ten.
Read full review of Infoblox DDI »
PraveenKumar26
Network Enigeneer at Walmart
The solution’s technical support is very good.
Read full review of Infoblox Advanced DNS Protection »
Raju Kavad
Lead Engineer at a tech services company
I would rate the technical support of Infoblox IPAM as four out of five. I'm happy with the resolutions provided, but...
Read full review of Infoblox IPAM »
Zakaria Fawzy
Product Specialist at MCS
I have not contacted the support from the vendor.
Read full review of Infoblox Advanced DNS Protection »
Amr Moustafa
NOC Technical Lead at a tech services company
Technical support is excellent. We contact them when we upgrade the software or replace devices. For specific...
Read full review of Infoblox DDI »
Keerthi Kumar Sangaraju
Technology Manager at a tech services company
I've contacted the Infoblox IPAM technical support team while doing migrations, planning any tool developments, and...
Read full review of Infoblox IPAM »
David Ferreira
Network Security Engineer at a consultancy
I have never needed to contact the support.
Read full review of Infoblox Advanced DNS Protection »
Sudheer Kumar
Cyber Security Practice Lead at a tech services company
Customer support for Infoblox BloxOne Threat Defense is also excellent. Whenever we raise a ticket or we need to...
Read full review of Infoblox BloxOne Threat Defense »
Liju Kuzhimattathil
Network Engineer III at a financial services firm
The customer support for Infoblox NIOS is great overall.
Read full review of Infoblox NIOS »
Anonymous User
Systems Engineer at a tech services company
In the past five to six years, Infoblox DDI's technical support has been average. However, I can't comment on their...
Read full review of Infoblox DDI »
Anonymous User
Principal Engineer at T-Mobile
We found the technical support through our Infoblox Support Portal. They are very good. They have been able to...
Read full review of Infoblox BloxOne Threat Defense »
Wilfried Heurckmans
Owner at NTT Security
The vendor support used to be better than it is today.
Read full review of Infoblox IPAM »
Tom Noone
Principal Network Engineer at Pegasystems
I would rate their technical support an eight out of ten.
Read full review of Infoblox BloxOne Threat Defense »
LotfiBenaouda
Network Security Regional Domain Lead at a retailer
We haven't used technical support yet. We're working with a partner, and so far we haven't needed them as everything...
Read full review of Infoblox Advanced DNS Protection »
Broulaye Samake
Network Security Engineer at ORANGE MALI
The customer support for Infoblox NIOS is very helpful; if we create a ticket, we receive feedback within two hours,...
Read full review of Infoblox NIOS »
Anonymous User
Analyst at a educational organization
I would rate their customer service or technical support as not always good. You can be fortunate if you meet someone...
Read full review of Infoblox BloxOne Threat Defense »
Anonymous User
Senior Network Architect at a university
The only time we contacted them for support was during the initial setup, and that's how we got our SE to help us...
Read full review of Infoblox BloxOne Threat Defense »
Tri Widiansyah
Support Services at Packet System Indonesia
Customer service is okay. It is satisfactory.
Read full review of Infoblox BloxOne DDI »
Anonymous User
Senior Pre-sales consultant at a tech services company
Their technical support is good but not perfect. Things need to be improved. The biggest challenge of Infoblox...
Read full review of Infoblox BloxOne Threat Defense »
JeganSrimohanram
Consultant at Private
I've contacted the technical support for Infoblox Advanced DNS Protection many times, and I have no issues with the...
Read full review of Infoblox Advanced DNS Protection »
Anonymous User
Network Infrastructure Engineer at a retailer
I would rate the support for this solution an eight out of ten.
Read full review of Infoblox IPAM »
Laura Ling
DNS Guru at a healthcare company
The technical support is responsive to our needs when there are issues with the help desk. They are good when it...
Read full review of Infoblox BloxOne Threat Defense »
Kirti Gaurav
DDI Engineer at a non-profit
I would rate the technical support as a ten out of ten. There are no issues with the support.
Read full review of Infoblox DDI »
Anonymous User
Network Engineer at a recruiting/HR firm
Lately, they have been a six out of 10. They've been very short-staffed due to world events. They've been down a notch.
Read full review of Infoblox BloxOne Threat Defense »
Anonymous User
Assistant Vice President at a financial services firm
The communication we had with the solution's technical support was through one of the partners of the tool. I rate...
Read full review of Infoblox Advanced DNS Protection »

Review 1 of 30

Technical Support

No Data Available

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