Compare Forcepoint vs Infoblox

Forcepoint

Based on 198 reviews.

Infoblox

Based on 67 reviews.

Overview

Information Not Available

Infoblox is a technology company in California's Silicon Valley. It was founded in 1999 in Chicago, Illinois, by Stuart Bailey, who was at the time a technical lead for the Laboratory for Advanced Computing/National Center for Data Mining at the University of Illinois. In 2010, Infoblox acquired network automation vendor Netcordia to complement its core network services products with technologies for network task automation.

Sample Customers

Popular Solutions

Forcepoint Data Loss Prevention

12 reviews

Forcepoint Secure Web Gateway

11 reviews

Forcepoint Next Generation Firewall

10 reviews

Infoblox Advanced DNS Protection

8 reviews

Infoblox BloxOne Threat Defense

5 reviews

Infoblox IPAM

3 reviews

Top Industries

Computer Software Company

15%

Financial Services Firm

14%

Manufacturing Company

Government

Financial Services Firm

13%

Computer Software Company

12%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Pablo-Verdina
Sales Manager at Mega tech S.A
We mostly work with finance, specifically with banks most of the time. We use Forcepoint Next Generation Firewall for...
Read full review of Forcepoint Next Generation Firewall »
CarlosMendoza
Deputy Manager of Networks and Communications at a financial services firm
I use the solution as a secure web gateway, similar to a proxy, to control access to the Internet for users. It is...
Read full review of Forcepoint ONE »
Shaikh Mubashshir
Cyber Security Technical Engineer at a consultancy
Forcepoint Data Loss Prevention is used for endpoint email security and data loss prevention for web.
Read full review of Forcepoint Data Loss Prevention »
NikunjGodawat
Works
I have used Forcepoint Secure Web Gateway ( /products/forcepoint-secure-web-gateway-reviews ) primarily for DLP (...
Read full review of Forcepoint Secure Web Gateway »
Tharaka Athukorala
Solution Specialist at South Asian Technologies
Our primary use case for Forcepoint Risk Adaptive Protection for DLP (...
Read full review of Forcepoint Risk Adaptive Protection for DLP »

Review 1 of 5

Amr Shawky
Security & Infra Technology Specialist at BARQ Systems
My primary use case for Infoblox Advanced DNS Protection is for DNS protection and DNS security, especially in the...
Read full review of Infoblox Advanced DNS Protection »
Areeba Shujat
Systems security engineer at Secure Networks Ltd
I work with Infoblox DDI for DNS management, which involves blocking malicious and suspicious URLs. This helps in...
Read full review of Infoblox DDI »
Salim Hebada
Huawei IP Pre-sales Solution Manager at MC3
We are using Infoblox Network Insight [EOL] to automatically collect information.
Read full review of Infoblox Network Insight [EOL] »
Tinkesh Chaudhary
Network Engineer at a manufacturing company
I am currently working with ServiceNow, and I use Infoblox BloxOne DDI for managing DHCP and DNS services. I can add,...
Read full review of Infoblox BloxOne DDI »
Anonymous User
Analyst at a educational organization
I can describe some of the use cases for the product in general. I'm working with the Infoblox BloxOne Threat Defense...
Read full review of Infoblox BloxOne Threat Defense »

Review 1 of 5

Customer Service

Mohamed Farouk Zyada
PS & Technical Manager at a tech services company
If you want help from the support desk, you have to contact tech support and ask them to access the product to go...
Read full review of Forcepoint Next Generation Firewall »
Mihisha Ranatunga
Technical Support Engineer at a tech services company
I rate the technical support a five or six out of ten.
Read full review of Forcepoint Data Loss Prevention »
Shipra Gupta
Service Delivery Manager at Paramount Computer Systems
We’ve been in touch with technical support. That's nearly our daily task. The tech support is also very good. We are...
Read full review of Forcepoint Secure Web Gateway »
Raheel Naveed
Senior Consultant DIS-InfoSec at Systems Limited
The technical support is average.
Read full review of Forcepoint Data Loss Prevention »
Rupesh Kolhapurkar
Manager at Reliance Industries Ltd
I have used Forcepoint's technical support, and I feel that it is average.
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Desktop and Application Security Manager at a tech company
Customer Service: There is room for improvement. Technical Support: Their lead technical engineers are excellent.
Read full review of Forcepoint Secure Web Gateway »
Sanjeet Kumar Bhuyan
Security Consultant and Cybersecurity Support at a tech services company
The technical support is very nice. I don't have any issues other than the time zones. It's a bit of an issue for me....
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Ict Help Desk Administrator Individual Contributor at a transportation company
I would evaluate Forcepoint Secure Web Gateway's technical support for a first time user as an eight out of nine.
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Senior Security Engineer at a healthcare company
I have used their support quite a bit. They are outstanding. I've been able to call them at any time that I'm here...
Read full review of Forcepoint ONE »
Anonymous User
Senior Security Specialist at a financial services firm
The technical support team needs to improve its engineer count because fewer engineers are working in the support team.
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Consultant at a tech services company
The solution's technical support was bad as they have no skills at all. We are not able to get replies from the...
Read full review of Forcepoint Data Loss Prevention »
Badrul Hisyam Jamil
IT Manager at a financial services firm
The tool's support does not provide urgent solutions when we face issues.
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Infrastructure Support Officer at a government
I have interacted with them. Nine out of ten times, their support is really good. There are different packages you...
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Regional Solutions Manager at a tech services company
I have been in contact with technical support and they are great. Every time I call for assistance, they always help....
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Director, Cloud & Data Security at a financial services firm
Initially, we had some challenges that Bitglass resolved quickly. The challenges were around communication. There...
Read full review of Forcepoint ONE »
Anonymous User
Security Product Manager at a tech services company
The support is very good, they are qualified professionals.
Read full review of Forcepoint Email Security [EOL] »
Arvind KR
Director at Foresight Software Solutions Pvt Ltd
We have used technical support in the past. There are two aspects. How quickly they respond is one aspect. Then,...
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Head of Infrastructure & Cloud Section at a computer software company
I might have contacted them for some questions related to managing instances. We sometimes had problems with...
Read full review of Forcepoint Next Generation Firewall »
CarlosMendoza
Deputy Manager of Networks and Communications at a financial services firm
Customer service and tech support are rated eight out of ten. They are responsive and assist me with creating cases...
Read full review of Forcepoint ONE »
NikunjGodawat
Works
Customer service and support are generally satisfactory. However, there are instances where both the response time...
Read full review of Forcepoint Secure Web Gateway »
Jay Stelmach
Adjunct Professor at Southern New Hampshire University
Customer Service: Great. They made sure that we were choosing the right version and helped us understand the...
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
CTO at Lactalis
We are not so satisfied with the technical support but not because of Forcepoint, rather because of the organization...
Read full review of Forcepoint Secure Web Gateway »
Aamir Ejaz
Head of IT Department at Mana
My company logs tickets in the Forcepoint Data Loss Prevention support portal whenever there's an issue....
Read full review of Forcepoint Data Loss Prevention »
Robson Giovanelli Silva
CIO at Content-ti
I've found the technical support to be helpful and responsive. They are good overall.
Read full review of Forcepoint Next Generation Firewall »
IsmailMohammed
Information Security Engineer at a tech services company
We also use Symantec and since they've moved to Broadcom, their technical support is terrible. The customer base has...
Read full review of Forcepoint Email Security [EOL] »
Anonymous User
Senior Network Engineer at a tech services company
They should have a local vendor who can provide support. Most of the support is overseas, so the time zones can be a...
Read full review of Forcepoint Next Generation Firewall »
Surodas Deb Roy
Chief Technology Officer at Penta Global Limited
Technical support was fine. They were well trained and knowledgable.
Read full review of Forcepoint Data Loss Prevention »
Mohammed Salhi
Security Engineer at Futuretec
We had to contact Forcepoint Secure Web Gateway technical support because some of the features didn't work, but it...
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Enterprise Sales at a tech vendor
The customer support team take a long time to resolve issues.
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Presales Network & Security Engineer at a tech services company
The technical support is very good. From a Forcepoint perspective, they're quite responsive. If I were to open a...
Read full review of Forcepoint Data Loss Prevention »

Review 1 of 30

GaneshKhutwad
Network security architect at ATOS
I contacted the technical support team once because I could not enable some features. The team was very professional...
Read full review of Infoblox DDI »
David Ferreira
Network Security Engineer at a consultancy
I have never needed to contact the support.
Read full review of Infoblox Advanced DNS Protection »
Sabbir Ahmed
Director at Infosonik Systems Ltd
Customer support is efficient, with Infoblox providing 24/7fast support. Our support team handles any physical...
Read full review of Infoblox Advanced DNS Protection »
Zakaria Fawzy
Product Specialist at MCS
I have not contacted the support from the vendor.
Read full review of Infoblox Advanced DNS Protection »
Amr Shawky
Security & Infra Technology Specialist at BARQ Systems
Infoblox technical support is excellent, with good experiences and strong historical support. I have had positive...
Read full review of Infoblox Advanced DNS Protection »
Khizar Butt
Country Sales Lead at securic systems
Infoblox's support team has received good feedback.
Read full review of Infoblox DDI »
Sabbir Ahmed
Director at Infosonik Systems Ltd
The customer service and support are fantastic. I rate it nine out of ten.
Read full review of Infoblox DDI »
Igor Van Den Ouden
Engineer at Routz
Technical support is very good.
Read full review of Infoblox BloxOne Threat Defense »
Raju Kavad
Lead Engineer at a tech services company
I would rate the technical support of Infoblox IPAM as four out of five. I'm happy with the resolutions provided, but...
Read full review of Infoblox IPAM »
Keerthi Kumar Sangaraju
Technology Manager at a tech services company
I've contacted the Infoblox IPAM technical support team while doing migrations, planning any tool developments, and...
Read full review of Infoblox IPAM »
DarrinBryant
AVP Technology Network Engineer at LPL Financial
I only recently contacted technical support. The technical support is poor. I will admit that the problem may have...
Read full review of Infoblox IPAM »
Amr Moustafa
NOC Technical Lead at a tech services company
Technical support is excellent. We contact them when we upgrade the software or replace devices. For specific...
Read full review of Infoblox DDI »
Anonymous User
Sr. Staff Systems Engineer at a tech services company
Their technical support was good. It wasn't great, but it was above average. We struggled to get answers to some of...
Read full review of Infoblox IPAM »
Tinkesh Chaudhary
Network Engineer at a manufacturing company
I do not have any direct contact with tech support. I rely on an L3 person for version upgrades and other technical...
Read full review of Infoblox BloxOne DDI »
Anonymous User
Solutions Consultant (Professional Services) at a financial services firm
Support is the main issue. They are not supporting on the spot. Support with Infoblox is a nightmare. This is their...
Read full review of Infoblox Advanced DNS Protection »
Tri Widiansyah
Support Services at Packet System Indonesia
Customer service is okay. It is satisfactory.
Read full review of Infoblox BloxOne DDI »
Wilfried Heurckmans
Owner at NTT Security
The vendor support used to be better than it is today.
Read full review of Infoblox IPAM »
Anonymous User
Network Architect at a retailer
The technical support is good. For everything in the cloud, support is called BloxOne. You get a reaction within one...
Read full review of Infoblox BloxOne Threat Defense »
Anonymous User
Senior Network Architect at a university
The only time we contacted them for support was during the initial setup, and that's how we got our SE to help us...
Read full review of Infoblox BloxOne Threat Defense »
JeganSrimohanram
Consultant at Private
I've contacted the technical support for Infoblox Advanced DNS Protection many times, and I have no issues with the...
Read full review of Infoblox Advanced DNS Protection »
Anonymous User
Network Infrastructure Engineer at a retailer
I would rate the support for this solution an eight out of ten.
Read full review of Infoblox IPAM »
Ahmad Lutfi Muhammad Shahrul Munir
Network engineer at a comms service provider
We receive good support from Infoblox. Whenever we have an issue, they are very helpful.
Read full review of Infoblox DDI »
Anonymous User
Security Engineer at a energy/utilities company
I'd rate Infoblox support five out of 10 because I can't remember my support experience well. It was good that they...
Read full review of Infoblox BloxOne Threat Defense »
Kirti Gaurav
DDI Engineer at a non-profit
I would rate the technical support as a ten out of ten. There are no issues with the support.
Read full review of Infoblox DDI »
Süleyman Mert
Shareholder at Bilgi Birikim Sistemleri A.S
We rate our experience with technical support as ten out of ten.
Read full review of Infoblox Advanced DNS Protection »
Tom Noone
Principal Network Engineer at Pegasystems
I would rate their technical support an eight out of ten.
Read full review of Infoblox BloxOne Threat Defense »
Anonymous User
Network Engineer at a recruiting/HR firm
Lately, they have been a six out of 10. They've been very short-staffed due to world events. They've been down a notch.
Read full review of Infoblox BloxOne Threat Defense »
Kirti Gaurav
DDI Engineer at a non-profit
Infoblox's support is pretty good. We can raise cases on support.infoblox.com. They have staff available 24/7 to...
Read full review of Infoblox IPAM »
Anonymous User
Senior Pre-sales consultant at a tech services company
Their technical support is good but not perfect. Things need to be improved. The biggest challenge of Infoblox...
Read full review of Infoblox BloxOne Threat Defense »
Laura Ling
DNS Guru at a healthcare company
The technical support is responsive to our needs when there are issues with the help desk. They are good when it...
Read full review of Infoblox BloxOne Threat Defense »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.