Compare Extreme Networks vs GFI

Extreme Networks

Based on 167 reviews.

GFI

Based on 95 reviews.

Latest Research

Buyer's Guide

ExtremeCloud IQ vs. KerioControl

June 2026

KerioControl vs. ExtremeCloud IQ

Updated: June 2026

Buyer's Guide

ExtremeCloud IQ vs. KerioControl

June 2026

ExtremeCloud IQ vs. KerioControl

Updated: June 2026

Sample Customers

ExtremeCloud IQ

Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange

KerioControl

Triton Technical, McDonald's

Popular Solutions

4 reviews

9 reviews

8 reviews

4 reviews

1 reviews

3 reviews

Top Industries

Construction Company

11%

Manufacturing Company

11%

Comms Service Provider

Financial Services Firm

Comms Service Provider

11%

Computer Software Company

10%

Construction Company

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Meric-Dinc
Director, Solutions at TopTel
We are utilizing Extreme products in many cases, including a significant project in Antalya, Turkey, involving five...
Read full review of ExtremeSwitching »
José Roldan
Ingeniero De Preventa at a tech services company
ExtremeCloud IQ includes monitoring and analytics for network devices, naturally of Extreme Networks and other...
Read full review of ExtremeCloud IQ »
Jan Zontek
System Engineer at Poczta FM
The main use cases for ExtremeControl among my customers are to authenticate the users here for the end systems in...
Read full review of ExtremeControl »
Karel Ondracek
Network Administrator at THK Co Ltd
I use ExtremeWireless for several projects. One is for standard end users, another is for the guest network, and a...
Read full review of ExtremeWireless »
Anonymous User
Systems Engineer at a tech services company
We have been reselling ExtremeManagement for 13 years.
Read full review of ExtremeManagement »

Review 1 of 5

Constantnos Achilleos
Product manger at Asbis Mediteranean
The solution is used for site-to-site VPN connections and it is valued for its cost efficiency and easy connectivity....
Read full review of KerioControl »
Marcelino Mongcal
Senior Systems Tech/Admin at Samco Software Inc.
Small medium-sized businesses are our primary focus, particularly in warehouse distribution and retail sectors. We...
Read full review of KerioConnect »
Thanu Kishore
Technical Executive at Satcom Infotech
My experience with GFI LanGuard involves patch management where, whenever we visit customers, they request patches...
Read full review of GFI LanGuard »
Marek Jaworski
Senior Engineer, Team Lead, Network Operations at a comms service provider
As a company dealing in satellite technology, we use it for small to big satellite links, and for some remote islands...
Read full review of Exinda »
Herbert Haug
Systems Administrator at a tech company
We have some old fax machines. Only one or two addresses are needed to fax because we have customers all around the...
Read full review of GFI FaxMaker »

Review 1 of 5

Customer Service

MURALI NIDAMANURI
Managing Director at a manufacturing company
The support is superb and responsive; technical support is rated very good.
Read full review of ExtremeSwitching »
Bjarte Guterud
General Manager at Heath Comm AS
The technical support is very good. I rate support an eight or nine out of ten.
Read full review of ExtremeWireless »
Bharath Poovaiah
Business Head at a tech services company
Technical support is good.
Read full review of ExtremeSwitching »
Imran Taiyeb Ali
Senior Solutions Specialist at a comms service provider
The support team is not technically that strong. The previous company that owned the product, Nortel, went bankrupt,...
Read full review of ExtremeRouting »
Shrikant Teggi
Sr. Area Technical Manager at tata elxsi
We get very good support from ExtremeSwitching. Compared to big players such as Cisco and others, it is definitely...
Read full review of ExtremeSwitching »
Ilham Fareed
Head of Enterprise Networking at Connex Information Technologies
Technical support is very good; they respond promptly when we open a case. We don't need to request technical support...
Read full review of ExtremeCloud IQ »
Matheus Santana
Wireless Network Analyst at a construction company
The support from Extreme is very helpful. I rate their support as a nine because they are very helpful when we need...
Read full review of ExtremeWireless »
Anonymous User
CEO
Eight out of 10.
Read full review of ExtremeCloud IQ »
Anonymous User
Director at a educational organization
Our tech guy has always said that tech support is Extreme Networks' strength. They respond quickly and provide...
Read full review of ExtremeCloud IQ »
Anonymous User
IT Associate at a tech services company
Customer Service: I would rate customer service around 8/10. We have not had any significant problems necessitating a...
Read full review of ExtremeCloud IQ »
Anonymous User
Presales Engineer at soulco
We haven't had any technical issues but I'm satisfied with the support available. Our software team in Extreme can...
Read full review of ExtremeControl »
Fred Fish
Network Administrator at a non-profit
Support was excellent when I was having client hop at our High School. They helped me design the AP placement off...
Read full review of ExtremeCloud IQ »
Anonymous User
Systems Administrator, Founder at a tech services company
Customer Service: Our VAR/customer service is very responsive and always goes the extra mile. Technical Support: Tech...
Read full review of ExtremeCloud IQ »
Anonymous User
IT Administrator II at a university
Customer Service: Customer service has always been superb. Sales and technical support are always friendly, efficient...
Read full review of ExtremeCloud IQ »
Anonymous User
Systems Integrator at a tech services company
Customer Service: While the support teams were responsive, they were not effective in solving the issues despite...
Read full review of ExtremeCloud IQ »
Anonymous User
Director of Technology at Central Catholic High School
Customer Service: I'm very pleased with the level of customer service and Aerohive's attention to customer concerns....
Read full review of ExtremeCloud IQ »
Anonymous User
Systems Administrator at a non-tech company
Customer Service: Top notch. I haven't had to deal with support very often, but the few times that I have they've...
Read full review of ExtremeCloud IQ »
Wael Awni
Management Board Member and Network Engineer at NewLogics
The technical support for on-premises is not great, but it is okay for cloud.
Read full review of ExtremeControl »
Dawid Królica
Owner at Sebitu
Their customer support is exceptional, ensuring that when you make a call, you can expect to be served within just a...
Read full review of ExtremeCloud IQ »
Anonymous User
IT Director at a educational organization
The support is superb.
Read full review of ExtremeWireless »
Haziq Kamal
Systems Engineer at LinkAxia Networks Sdn Bhd
The customer service and support provided by Extreme are excellent.
Read full review of ExtremeWireless »
Anonymous User
Principal System Engineer at a tech company
Customer Service: We have never needed to approach customer service as the device has never given us any troubles....
Read full review of ExtremeCloud IQ »
Zhen Quan Ooi
IT executive at a agriculture
Technical support might be rated around five or six. The response time and quality could be better, and updates can...
Read full review of ExtremeWireless »
Cris Jovellanos
Co-Owner at Xtreme Works, Inc.Xtreme Works, Inc.
The technical support services are good. Occasionally, issues related to licensing or administration may require...
Read full review of ExtremeManagement »
Anonymous User
Principal Systems Engineer at a construction company
The ExtremeWireless technical support is mediocre. I would rate the technical support a four out of ten.
Read full review of ExtremeWireless »
Anonymous User
-- at a tech company
Customer Service: The customer service with Aerohive is outstanding. The have forums and a support site. They are...
Read full review of ExtremeCloud IQ »
Michael Bartlett
President at Marine Alignment, Inc.
Customer Service: Customer service is excellent. From RFQ through deployment and hand off to support, we have been...
Read full review of ExtremeCloud IQ »
Anonymous User
Director of Technology at a educational organization
Customer Service: Customer service is probably the area I am most happy with. They have it right. Aerohive is easy to...
Read full review of ExtremeCloud IQ »
Anonymous User
Enterprise Systems Engineer at a educational organization
Customer Service: Customer service is great. Technical Support: Tech support has been great.
Read full review of ExtremeCloud IQ »
Cris Jovellanos
Co-Owner at Xtreme Works, Inc.Xtreme Works, Inc.
The technical support services are good.
Read full review of ExtremeWireless »

Review 1 of 30

Ted Mbugua
Security Manager at a tech services company
Technical support is always easy. Anytime we have an issue or we need clarification, there is a number to call or...
Read full review of GFI LanGuard »
Gilbert Mwiinga
Baobab College logo System Administrator at Baobab College
We've been talking to them about the content filtering issue. The ticket was escalated, but we had to wait for two...
Read full review of KerioControl »
Constantnos Achilleos
Product manger at Asbis Mediteranean
I have never needed to contact customer support as the product is easy to use, allowing problems to be solved quickly...
Read full review of KerioControl »
Frank Raasveld
Owner at Fr@nkonnections
In every software, sometimes there are problems. One of the strong things about Kerio was the support knowledge and...
Read full review of KerioControl »
Anonymous User
Senior Technical Support -Security at a manufacturing company
Customer Service: Top notchTechnical Support: Top notch
Read full review of Exinda »
Chuck Schurman
System Administrator at a construction company
I haven't used technical support.
Read full review of GFI FaxMaker »
Anonymous User
Technical Coordinator / Pointe-Noire Branch, BUROTOP IRIS SA at BUROTOP IRIS SA
Technical support is good.
Read full review of KerioControl »
Bryant Dawson
Network Engineer at a marketing services firm
Customer Service: I never called them. Technical Support: I never called them.
Read full review of Exinda »
LB5
Information Technology Specialista at REMING CONSULT a.s.
Resellers provide the first level of support. After that, support is handled by distributors. The next level of...
Read full review of KerioConnect »
Chris Bristow
Account Manager (Technical) at Redfortress Ltd
I've never used their technical support.
Read full review of KerioControl »
Matt Gerken
VP Engineering & Admin at E Cubed Systems Sl
I have not used the technical support. My experience initially with Kerio was dealing directly with Kerio and then at...
Read full review of KerioControl »
Marcelino Mongcal
Senior Systems Tech/Admin at Samco Software Inc.
The technical support is good as a reseller. We have direct connection with the technical support, we can send them...
Read full review of KerioControl »
MarcoVivaldelli
IT Director CEO at MARVIV SRLS
Their technical support is very good. We haven't had any problems with them.
Read full review of KerioControl »
Anonymous User
IT at a insurance company
We have contacted technical support only once, and I rate them a seven out of ten. However, they were unable to solve...
Read full review of GFI LanGuard »
BrianCook
Information Security Officer - VP at Unified Technology Solutions
I would like to see a little improvement in their technical support when you have a problem. I may be a little jaded...
Read full review of KerioControl »
TUNC BOZOGLU
Owner at LOTUSCONCEPT
Technical support is good. They respond right away.
Read full review of KerioControl »
Anonymous User
CEO at a computer software company
GFI's technical support is improving but at the very beginning, it was very bad. There was no way to contact them....
Read full review of KerioControl »
Arie De Kruijf
EMP Specialist at Global EPM BV
GFI's technical support is way too slow in terms of response times. Their knowledge is okay. They should know their...
Read full review of KerioControl »
Masoud Saedvand
Cisco Network Engineer at golrang
We do not have experience with customer service and support as we can't access them in Iran, so we search for our...
Read full review of KerioControl »
Anonymous User
Systems Engineer & Product Manager at a tech services company
Customer Service: Positive, compared to industry competition. Technical Support: Very good and improving.
Read full review of Exinda »
AliKia
Research And Development Manager at MFP
I don't use technical support because KerioControl is very easy to use.
Read full review of KerioControl »
Anonymous User
Director at a tech services company
We have contacted technical support a handful of times and received some assistance.
Read full review of KerioConnect »
Chris Kershner
CEO at Professional Project Managers
One of my customers had some issues that weren't pleasant. Support was pretty good and then it changed quite a bit...
Read full review of KerioControl »
Cristian Concha
Chief of Technical Department at a tech services company
The technical support is good.
Read full review of KerioControl »
Axel Wittich
Manager of IT and Operations at B E S T Fluidsysteme GmbH
We used the technical support once last week, and it was good. We got what we wanted.
Read full review of GFI FaxMaker »
Thanu Kishore
Technical Executive at Satcom Infotech
I have had a good experience with GFI LanGuard's technical support.
Read full review of GFI LanGuard »
Anonymous User
System Administrator Team Lead | Developer at a tech services company
It's been a while since we contacted support, but back when we did it was pretty hard to get a hold of someone. We...
Read full review of KerioControl »
Jaroslav Jašek
IT manager at ABITec s.r.o.
My experience with the solutions technical support is fine but they could be faster in responding.
Read full review of KerioControl »
Ralf Werner
IT Professional / Team Leader at Aos Stahl GmbH und Co Kg
I haven't had to use GFI's technical support for FaxMaker.
Read full review of GFI FaxMaker »
LB5
Information Technology Specialista at REMING CONSULT a.s.
Support is free and is part of the license. We get support through the partners. They are quick and responsive.
Read full review of KerioControl »

Review 1 of 30

Technical Support

No Data Available

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