Compare EnterpriseDB vs Veritas

EnterpriseDB

Based on 12 reviews.

Veritas

Based on 312 reviews.

Sample Customers

EDB Backup and Recovery Tool

KT Corporation, ABN AMRO, Clear Capital,

EDB Postgres Replication Server

Ericsson CMS, KT Corporation

Veritas Backup Exec

Beta Offshore

Veritas NetBackup

Beta Offshore

Veritas NetBackup Appliance

Beta Offshore

Popular Solutions

EDB Postgres Advanced Server

5 reviews

EDB Postgres Enterprise Manager

1 reviews

EDB Postgres Replication Server

0 reviews

Veritas NetBackup

27 reviews

Veritas Backup Exec

12 reviews

Veritas NetBackup Appliance

21 reviews

Top Industries

Financial Services Firm

20%

Computer Software Company

11%

Manufacturing Company

Retailer

Computer Software Company

14%

Financial Services Firm

14%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Munirathnakumar Si
Senior Principal Cyber Security Consultant - Cloud and Container at Standard Chartered Bank
There are no specific use cases associated with the product. For my personal use, I installed EDB Postgres Advanced...
Read full review of EDB Postgres Advanced Server »
BharathKumar2
Database Administrator at Cartrack
We are using EDB Postgres Replication Server for replicating many servers, such as single servers and various standby...
Read full review of EDB Postgres Replication Server »
Raghu Suthapalli
Associate Technical Architect at CES
The tool helps us to create dashboards.
Read full review of EDB Postgres Enterprise Manager »

Review 1 of 3

Pawel Augustyn
System Advisor at CRIF SpA
I have been using Backup Exec for over seven years for a customer. It is used to back up data with a simplified...
Read full review of Veritas Backup Exec »
Andre Isaacs
ICT Director at SSA
There are a couple of primary use cases. The main reason is backup deduplication at both target and source. The...
Read full review of Veritas NetBackup Appliance »
Nitin Mandlik
Senior Software Engineer at a manufacturing company
I am currently working with Veritas NetBackup IT Analytics ( /products/veritas-netbackup-it-analytics-reviews ) for...
Read full review of Veritas NetBackup IT Analytics »
Ibrahim Jekhine
Consultant at MTN
Our primary use case for Veritas NetBackup ( /products/veritas-netbackup-reviews ) is for normal backup operations,...
Read full review of Veritas NetBackup »
Adnan Yurtoglu.
Senior Consultant (NetBackup) at Yapı ve Kredi Bankası AS
We use the solution as an enterprise product. We use it as a backup.
Read full review of Veritas Alta Data Protection »

Review 1 of 5

Customer Service

Munirathnakumar Si
Senior Principal Cyber Security Consultant - Cloud and Container at Standard Chartered Bank
As it is an open-source product, I did not get any technical support.
Read full review of EDB Postgres Advanced Server »
BharathKumar2
Database Administrator at Cartrack
The support from EDB Postgres Replication Server has been very good.
Read full review of EDB Postgres Replication Server »
Laksiri Bala
DB Architect / Consultant at Virtusa Global
Their technical support is quite good. Even for installation issues, support is readily available and competent.
Read full review of EDB Postgres Advanced Server »
Anonymous User
Director of IT Maintenance Department at a financial services firm
We have contacted technical support in the past, but it is mostly if we need some additional information about things...
Read full review of EDB Postgres Advanced Server »
Anonymous User
Software Engineer at a computer software company
We didn't get any support and used Google to search about issues.
Read full review of EDB Postgres Advanced Server »
Yemi Dalley
Software Engineering Manager at a tech vendor
I haven't used EDB Postgres Advanced Server technical support.
Read full review of EDB Postgres Advanced Server »
Gopi_P
Data Engineer at a consultancy
The documentation is excellent. It covers everything you need to know, including how the features work and how to set...
Read full review of EDB Postgres Advanced Server »
Anonymous User
Senior Manager Global Database Services at a manufacturing company
I do not have any direct contact with technical support.
Read full review of EDB Postgres Advanced Server »
Anonymous User
Enterprise Programmes Architect at a logistics company
We are one of the largest corporations in the world so our exectation and support given was extremely high. Would...
Read full review of EDB Postgres Advanced Server »
Anonymous User
Student at a university
Postgres has excellent documentation, which is very comprehensive and includes diagrammatic representations and...
Read full review of EDB Postgres Advanced Server »

Review 1 of 10

Burak Pehlevan
SaaS Infrastructure Manager at a computer software company
We don’t have much recent experience in technical support. We haven’t used them in the last 12 months or the past...
Read full review of Veritas Backup Exec »
Tasos Skaltsas
IT Systems Engineer at a maritime company
When I open a case, someone from support connects to my system in less than two hours, and within the day, we solve...
Read full review of Veritas NetBackup »
Storemgr67
Storage Manager at a financial services firm
There is room for improvement in the quality of the support.
Read full review of Veritas NetBackup »
Herman Pienaar
Senior Security Consultant at Intalock Technologies
Veritas's customer service and technical support are good. They typically provide effective solutions within a...
Read full review of Veritas Data Insight »
Pawel Augustyn
System Advisor at CRIF SpA
Enough ok,
Read full review of Veritas Backup Exec »
Shiva-G
Senior Manager at Cloud4C Services
Their support is good, with technical teams available 24/7. However, they first provide recommendations via email...
Read full review of Veritas NetBackup Appliance »
RishiPandit
Lead - Technical Services at Impetus
I used customer service and support frequently during the initial setup because I was new to the product. Veritas...
Read full review of Veritas NetBackup Appliance »
Gerald Meyer
Rocket Business Development Manager at Axiz
Though the vendor provides good support, it is always worth it for a company to have in-house skills. If the in-house...
Read full review of Veritas NetBackup Appliance »
Michal Zapasnik
Backup Admistrator at Government of Poland
The support is very good. Our engineers know our environment very much, and it's very helpful to try to resolve our...
Read full review of Veritas NetBackup Appliance »
Bhaskar Venkat Kota
Sr. System Architect at a tech services company
The technical support from Veritas is good.
Read full review of Veritas NetBackup »
MANPREET CHANIAAN
IT Ops at Schmitech Inc.
I rate customer service and support an eight out of ten.
Read full review of Veritas NetBackup »
SergeySenkov
System IT and Technologies Field Manager at Leumit Health Services
We are typically in contact with technical support two or three times a year to deal with issues that arise. They're...
Read full review of Veritas NetBackup »
Anonymous User
ICT-architect at a tech services company
The technical support is not bad. We have a partner contact channel, where we can log cases and communicate with...
Read full review of Veritas NetBackup Appliance »
Nitin Mandlik
Senior Software Engineer at a manufacturing company
I have been satisfied with the support.
Read full review of Veritas NetBackup »
Anonymous User
Senior Technology Specialist at a financial services firm
Customer Service: It was very good. Technical Support: Also very good.
Read full review of Veritas Volume Replicator [EOL] »
MostafaShoaei
System Admin at a sports company
I didn't face any problems just yet. I have not reached out to support. Typically, I can just search the internet and...
Read full review of Veritas Backup Exec »
Shahul Hameed
Senior Data Center Administrator at a manufacturing company
Technical support is adequate, but it could be improved.
Read full review of Veritas Backup Exec »
John Chege
Head Of Infrastructure at Rigor Systems Limited
Their support quality has declined. I would rate it a six out of ten now, whereas it used to be a nine out of ten...
Read full review of Veritas NetBackup »
Anonymous User
System Analyst at a tech company
Technical support is good. I give it an eight out of 10 rating.
Read full review of Veritas Backup Exec »
Amine Koulali Idrissi
Senior Infrastructure Consultant at FORUM INTERNATIONAL
We were satisfied with the technical support.
Read full review of Veritas NetBackup »
Anonymous User
IT Consultant at a tech services company
Their technical support is average. Not perfect and not bad.
Read full review of Veritas NetBackup »
Karthik-C
Solutions Architect at AspireNXT
I'm neutral on technical support. I would rate them at a seven out of ten. There's nothing that makes them...
Read full review of Veritas CloudPoint »
Anonymous User
Desktop Support Engineer at a computer software company
Technical support is great. they are fast and very helpful. We are satisfied with their level of service.
Read full review of Veritas NetBackup »
Anonymous User
Senior IT Infrastructure Analyst at a energy/utilities company
The technical support has had a major impact on us. Sometimes, they do not support us properly. Support is available,...
Read full review of Veritas NetBackup »
Anonymous User
CAD Engineer at a manufacturing company
The technical support is very good.
Read full review of Veritas Backup Exec »
Johnny Bozeman
Principal at a venture capital & private equity firm
Their customer support is not bad. I don't have any issues with technical support. Technical support is okay.
Read full review of Veritas NetBackup »
Anonymous User
Assistant Vice President Information Technology at a financial services firm
I feel technical support could be better. When we first started making use of the solution, we had the benefit of...
Read full review of Veritas NetBackup Appliance »
Akash Maurya
Technical Consultant (Pre-Sales) at Softcell Technologies Limited
Technical support has been great.
Read full review of Veritas Alta Data Protection »
ABDUL RAHIM
Technical lead at Wipro Limited
The technical support is good and their response time is really fast.
Read full review of Veritas Access Appliance »
Suman Jha
Manager - Backup & DR Global Infrastructure at TMF Group
The technical support is pretty good. We have reached out for Backup Exec and we have gotten the support that we needed.
Read full review of Veritas Backup Exec »

Review 1 of 30

Technical Support

No Data Available

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