Compare Cisco vs Veritas

Cisco

Based on 3564 reviews.

Veritas

Based on 325 reviews.

Overview

Cisco Systems, Inc. is an American multinational technology company headquartered in San Jose, California, that designs, manufactures, and sells networking equipment. Cisco is the worldwide leader in networking for the Internet, and it supports, manages and operates business systems for various and major third parties. Cisco Systems was founded in December 1984 by Leonard Bosack, who was in charge of the Stanford University computer science (CS) department's computers, and Sandy Lerner, who managed the Graduate School of Business' computers.

Information Not Available

Sample Customers

Cisco Secure Endpoint

Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank

Popular Solutions

Cisco Secure Firewall

32 reviews

Cisco Catalyst Switches

28 reviews

Cisco Wireless

24 reviews

Veritas NetBackup

22 reviews

Veritas Backup Exec

12 reviews

Veritas NetBackup Appliance

15 reviews

Top Industries

Computer Software Company

16%

Manufacturing Company

Financial Services Firm

Government

Financial Services Firm

13%

Computer Software Company

11%

Manufacturing Company

10%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

MURALI NIDAMANURI
Managing Director at a manufacturing company
The main use cases for my customers with Meraki MX are cloud managed virtual controller, basically for managing the...
Read full review of Cisco Meraki MX »
Thomas Botts
Senior Network Engineer at a educational organization
My main use case when using Cisco Duo is MFA into everything: email, making teachers MFA, and mostly email. We are...
Read full review of Cisco Duo »
Joseph Houghes
Cloud Architect at Pure Storage
My primary use case for Cisco XDR is log review from devices, and then doing analytics for quicker responses in the...
Read full review of Cisco XDR »
Bryan Bettencourt
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
My main use cases for Cisco Umbrella are mostly for DNS security, ensuring we have policies in place to block anyone...
Read full review of Cisco Umbrella »
Sanjay Gaiswal
Technical Presales at Vcom Teachnologies
The main use case for my customers is that they are using Cisco Meraki MR Wireless for their Wi-Fi users. Customers...
Read full review of Cisco Meraki MR Wireless »

Review 1 of 5

Charles Nwaokukwu
Head, Datacenter and IT Enterprise Applications at GTBANK
My main use cases for Veritas Enterprise Vault are for backup of databases and servers. We use it basically for...
Read full review of Veritas Enterprise Vault »
Pawel Augustyn
System Advisor at CRIF SpA
I have been using Backup Exec for over seven years for a customer. It is used to back up data with a simplified...
Read full review of Veritas Backup Exec »
Sammy Githinji
Technical Manager at Rigor Systems Limited
Mainly, our use case for Veritas NetBackup Appliance is backup for virtual environments as well as databases.
Read full review of Veritas NetBackup Appliance »
Nitin Mandlik
Senior Software Engineer at a manufacturing company
I am currently working with Veritas NetBackup IT Analytics for reporting and data management. I manage both...
Read full review of Veritas NetBackup IT Analytics »
Ibrahim Jekhine
Consultant at MTN
Our primary use case for Veritas NetBackup is for normal backup operations, but not necessarily for deduplication. We...
Read full review of Veritas NetBackup »

Review 1 of 5

Customer Service

Sina Ghozati
Technical Solution Specialist at Arrow Electronics
I have not used technical support.
Read full review of Cisco VXI »
Theesula Majuwanagamage
Head Of ELV and ICT at Intec Systems Solution Pvt Ltd
The technical support from Cisco is of high quality, and I would rate it above eight out of ten.
Read full review of Cisco Wireless »
Nassif Kaleny
IT Manager at Bavaria Egypt S.A.E.
The solution's technical support is great. I rate the technical support a nine out of ten.
Read full review of Cisco Catalyst Switches »
RagidKader
Lead Solutions Architect at New York University
The support is good and I will rate them a seven out of ten.
Read full review of Cisco Wireless WAN »
Wajid Khattak
Procurement Officer at Emerging Systems
I would rate Cisco's technical support at ten out of ten.
Read full review of Cisco Duo »
Chris Kincaid
Chief Technology Officer at University of Redlands
Their team has been very helpful in providing solutions. I would rate the technical service and customer support of...
Read full review of Cisco Duo »
Paul Ojil
Director at Blue Neuron Limited
You can get professional support in this market. We have quite a lot of guys working with Cisco in Kenya, so it's not...
Read full review of Cisco Ethernet Switches »
Ali ALI
Network Administrator at frieslandcampina
I find technical support by Cisco to be very necessary. Compared to other vendors, they are very friendly, and their...
Read full review of Cisco Wireless WAN »
Walter Poole
IT Manager at Infinite Energy Center
We haven't contacted them from the time we were up and running.
Read full review of Cisco Umbrella »
Mohd.Rivai
Network Security Engineer at a tech services company
Their support is very good.
Read full review of Cisco Enterprise Routers »
Daniel Aramayo
Implementation and Support Engineer at PRACSO S.R.L.
Their technical support is pretty good.
Read full review of Cisco UCS Manager »
Tomislav Stanojevic
Network & Security Specialist at Fonicom
If the company pays for a given device's Smart Net - that's Cisco's official name for support - then the support...
Read full review of Cisco Catalyst Switches »
Anonymous User
Network Administrator at a transportation company
Sometimes, it's quick and helpful. Sometimes, we did have one case that took, like, months, and, eventually, things...
Read full review of Cisco Catalyst Switches »
Anonymous User
Information Technology Network Manager at a manufacturing company
Tech support is good. There is no need for it to be improved.
Read full review of Cisco Nexus »
Anonymous User
Network Engineer at a political organization
The technical support is good. We had an issue where we had to talk to Cisco's technical assistance, and it worked out.
Read full review of Cisco ACI »
Claudio Fermin
Preventas Brand IBM and Lenovo DCG at Magnabyte
The customers only require help with configuration. Cisco provides very good technical support at my place. I rate...
Read full review of Cisco UCS Director »
Bernard Komdeur
Helping Clients Succeed at It-visibility
I have not needed to call technical support relating to Duo Security; however, the guys from Cisco are very...
Read full review of Cisco Duo »
Samrang Sieng
Senior IT Manager at a real estate/law firm
We have had no problems with the technical support.
Read full review of Cisco Meraki Wireless LAN »
Sarvajith Mony
Technical Manager at PSR
The solution's technical support is good. I rate the technical support a seven or eight out of ten.
Read full review of Cisco Meraki MX »
Ronnie Johnstone
Group ICT Manager at a transportation company
Our experience with technical support was fine. We don't have any problems at all.
Read full review of Cisco Meraki MX »
Anonymous User
Network security engineer at a tech services company
Cisco has the best technical support and marketing.
Read full review of Cisco Secure Endpoint »
Anonymous User
Professor/ Program Instructor at a university
We dealt with technical support and do not have any complaints.
Read full review of Cisco Jabber »
Imran Alvi
Network Consultant at Onstack Inc
I love their tech support. I would rate it at eight out of ten. It's really good with ACI. Even non-ACI support is...
Read full review of Cisco ACI »
Ovie Omoro
IT Network/Security Manager at Inlaks Nigeria
I have contacted support several times. It's quite good.
Read full review of Meraki SD-WAN »
Tim Waldner
Principal at WATERTOWN SCHOOL DISTRICT 14-4
I did not use their technical support.
Read full review of Cisco Meraki Wireless LAN »
Archie Tamayo
Common Tech at PCGLA
The solution's technical support is good. We have a good technical team for support. I need to gain more knowledge...
Read full review of Cisco HyperFlex HX-Series [EOL] »
Anonymous User
System Engineer at a tech services company
The customer service is good but it can take time to resolve any issues.
Read full review of Cisco HyperFlex HX-Series [EOL] »
Andrew Svolopoulos
Unified Network Architect at Barry-Wehmiller
Technical support for this solution is excellent.
Read full review of Cisco Nexus »
Brett Moore
Network Architect at City of Mesa
Technical support is good. I don't do day-to-day operations of it, another group does.
Read full review of Cisco HyperFlex HX-Series [EOL] »
Alfred Polela
OPCO IT Manager at MTN
Their technical support has been good. They have been responsive every time we have an issue. They get logs, check...
Read full review of Cisco Identity Services Engine (ISE) »

Review 1 of 30

Tasos Skaltsas
IT Systems Engineer at a maritime company
When I open a case, someone from support connects to my system in less than two hours, and within the day, we solve...
Read full review of Veritas NetBackup »
Azleen Ismail
Presales Consultant at Progenet Innovations Sdn Bhd
We need to wait until the other support center is open. We have to stay outside the working hours to get a support.
Read full review of Veritas NetBackup »
Wesam Qashou
Senior Systems Engineer at Ministry of Awqaf & Islamic Affairs
Technical support is straightforward. They check the problem, identify the issue, and fix it without wasting time...
Read full review of Veritas NetBackup »
Wail Khachfa
Network and Security Specialist at Ajman Digital Government
We receive very good support through our partner. We've been with them for over 10 years.
Read full review of Veritas NetBackup »
Sivathiban Krishnamurtthu
Service Delivery Director at Syscentrix
In terms of technical support, it's been so far so good. I would say the only improvement needed is the callback...
Read full review of Veritas NetBackup »
Ismail Turhan
IT Manager at Usak University
The technical support team's response time could be improved.
Read full review of Veritas NetBackup »
Boomchi Kumar
Director at Trace3
I would rate technical support an eight out of ten.
Read full review of Veritas CloudPoint »
Wesam Qashou
Senior Systems Engineer at Ministry of Awqaf & Islamic Affairs
We are satisfied with the technical support for this solution.
Read full review of Veritas NetBackup »
Ramprasad Yalavarthi
Lead Solutions Architect at a tech vendor
Technical support is good. Our company is a support partner with Veritas.
Read full review of Veritas Backup Exec »
EnterDirect677
Director of the Enterprise Department at a tech services company
Technical support is something that needs improvement.
Read full review of Veritas NetBackup Appliance »
SunilGupta1
Director at F1 INFOTECH
Their support is good.
Read full review of Veritas Backup Exec »
Pusoloso Mokitimi-Lekhutlile
EUT Analyst at Absa Group Ltd
There might be occasional language variations, but overall, they're quite responsive. Our engineers spoke in a...
Read full review of Veritas NetBackup Appliance »
Anonymous User
Executive Head Cloud Services at a comms service provider
They have always been good.
Read full review of Veritas Backup Exec »
MostafaShoaei
System Admin at a sports company
I didn't face any problems just yet. I have not reached out to support. Typically, I can just search the internet and...
Read full review of Veritas Backup Exec »
Vladimir Yakunin
Chief ingeneer at a tech services company
I do not have experience with their tech support.
Read full review of Veritas NetBackup »
Mohammad Sajid
Analyst - Microsoft Technologies at a energy/utilities company
We have had a lot of trouble with tech support.
Read full review of Veritas Backup Exec »
ABDUL RAHIM
Technical lead at Wipro Limited
The technical support is good and their response time is really fast.
Read full review of Veritas Access Appliance »
Anonymous User
Senior Account Manager at a tech services company
My colleagues in the engineering department handle this area.
Read full review of Veritas NetBackup »
Sanjay Pachpande
Senior System Engineer at Vintech Electronic Systems Pvt.Ltd
Technical support with Veritas is very good.
Read full review of Veritas Backup Exec »
JOE NJENGA
Software Developer at BOLDATA SYSTEMS LTD
As an established brand, Veritas has a very good technical support team. We are quite pleased with the level of...
Read full review of Veritas NetBackup Appliance »
Anonymous User
Consultant at a non-tech company
Technical support for this solution is great.
Read full review of Veritas Backup Exec »
Jochen Tytgat
Owner at hq-12b
Technical support varies. Some are very good. If you feel support is lacking you can redirect your case elsewhere and...
Read full review of Veritas NetBackup »
Anonymous User
Backup Administration Engineer at a financial services firm
Technical support runs the gamut depending on where your call lands. US based support out of MN or FL is generally...
Read full review of Veritas NetBackup »
Anonymous User
Senior Technical Manager at a manufacturing company
Customer Service: Excellent, we had on sight SME for new releases, migrations that knew the product well. Technical...
Read full review of Veritas Volume Replicator [EOL] »
Anonymous User
Technical Specialist at a tech services company
We are very satisfied with the technical support.
Read full review of Veritas NetBackup »
Anonymous User
Director Of Operations at a tech services company
Technical support is fine. In Turkey, we're able to get support quite easily.
Read full review of Veritas Alta SaaS Protection »
AbdulKhader
Storage Administrator at Amicorp
Previously, their support was proficient, skilled, and available around the clock. However, recently, the quality has...
Read full review of Veritas NetBackup IT Analytics »
Anonymous User
Information Technology Infrastructure Team Lead at a tech services company
I would rate technical support a seven out of ten. At times, you will receive helpful and fast support, and other...
Read full review of Veritas NetBackup »
Dalai B
Senior DBA at a comms service provider
While technical support is responsive, we have found that sometimes they just seem can't find the actual root cause...
Read full review of Veritas NetBackup »
Anonymous User
Senior Manager at a financial services firm
When needed, we open cases within our backup team. An engineer then troubleshoots the issues and responds to any...
Read full review of Veritas NetBackup »

Review 1 of 30

Technical Support

No Data Available

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