Compare BlueCat vs Cloudflare

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Popular Solutions

BlueCat Integrity

15 reviews

LiveNX

2 reviews

OmniPeek

2 reviews

Cloudflare

9 reviews

Cloudflare Web Application Firewall

6 reviews

Cloudflare One

4 reviews

Top Industries

Manufacturing Company

10%

Financial Services Firm

Outsourcing Company

Comms Service Provider

11%

Construction Company

10%

Financial Services Firm

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Vinal-Patel
Network Architect, internally known as Network Transformation Lead at a pharma/biotech company
I use OmniPeek for several use cases. Firstly, I use it for application performance, especially during acquisitions...
Read full review of OmniPeek »
Ashwani Bansal
Senior Solution Consultant at Orange
For observability, I use ThousandEyes, LiveSP, and LiveAction LiveNX for service provider networks. I am actually a...
Read full review of LiveNX »
Anonymous User
Chief of IT Architecture at a financial services firm
My organization comprises a financial institution and a technology company. BlueCat Infrastructure Assurance, an...
Read full review of LiveAssurance »
Anonymous User
IT Engineer at a construction company
We have Edge deployed at roughly forty locations and use it as the primary DNS server for all our locations. Each...
Read full review of BlueCat Edge »
Henk-Jan Dennenberg
IT Admin/Network engineer at jfsg
We use it to manage our DHCP servers and DNS and to gain more insightful information on what is on the network.
Read full review of Micetro »

Review 1 of 5

M.A. Faisal
General Manager at bKash Limited
We are still working with Cloudflare at my company, bKash Limited, and we continue to use Cloudflare's Cloud WAF...
Read full review of Cloudflare »
Rajaraman Ramachandran
Co Founder And CTO at Gamucopia Creatives
I have been using Cloudflare, their CDN services, so we can work with something else other than AWS Lambda within the...
Read full review of Cloudflare Workers »
Dean Barisic
CTO at PlayNirvana
We are using Cloudflare Web Application Firewall's advanced reporting and analytics tools with their Zero Trust, so...
Read full review of Cloudflare Web Application Firewall »
Cobe Van Coller
Network Architect at IP Dimension
At this stage for our smaller clients, we are using Cloudflare One for internet access to provide more security for...
Read full review of Cloudflare One »

Review 1 of 4

Customer Service

Keerthi Kumar Sangaraju
Technology Manager at a tech services company
BlueCat's technical support is very good.
Read full review of BlueCat Integrity »
Bob Stiles
Cyber Security Architect Engineer at a financial services firm
Customer support is very good, with knowledgeable and eager staff.
Read full review of LiveAssurance »
GovindSingh
Senior Security Consultant at a consultancy
BlueCat's customer support, particularly its solutions team, has been excellent. While I've collaborated extensively...
Read full review of BlueCat Integrity »
Vinal-Patel
Network Architect, internally known as Network Transformation Lead at a pharma/biotech company
The technical support from OmniPeek is really great. I would rate them eight or nine out of ten.
Read full review of OmniPeek »
Srinivasan-V
DDI Engineer at TWO95 International, Inc
The technical support is responsive and they have resolved any issues we have had.
Read full review of BlueCat Integrity »
Venkat Lkmula
Tech spesialist at INT tech services
The support from OmniPeek is good. You need to know where to look when you are facing issues, and you can click for...
Read full review of OmniPeek »
Kunwar Preet Singh Sodhi
Test lead at Wipro Limited
Every time we sought help from the technical support team, they provided us with the assistance we needed. They were...
Read full review of OmniPeek »
LeandroFreitas
Senior Network Engineer at a tech vendor
We truly value the professional support offered by BlueCat. While it is a paid service, their expertise is excellent,...
Read full review of BlueCat Integrity »
LeandroFreitas
Senior Network Engineer at a tech vendor
I have contacted the technical support or customer support every week. I believe that we have the premium support...
Read full review of BlueCat Integrity »
David Muscat
Principal Architect, System Design /Enterprise-Hybrid Cloud DNS Lead at a healthcare company
They're hands down fabulous. They're there in a pinch. We use their enterprise solution for support, and they are...
Read full review of BlueCat Integrity »
Anonymous User
Lead Engineer at a consultancy
BlueCat Integrity's professional DNS and support services are excellent, and I would give them a rating of ten out of...
Read full review of BlueCat Integrity »
Anonymous User
Eservices Administrator at a computer software company
I've not interacted with them directly.
Read full review of BlueCat Edge »
Donatas-Bukelis
Project Manager at Hilti
In the limited contact I have had with BlueCat Integrity's support, they have been excellent.
Read full review of BlueCat Integrity »
Mudasir Khan
DDI Ops Engineer at PC Network
The customer support is great.
Read full review of BlueCat Integrity »
Anonymous User
Director feature network at a tech consulting company
Support is superb.
Read full review of LiveNX »
reviewer98645120
Senior Technology Services Specialist at FedEx
I have not had personal interactions with LiveAction's support team.
Read full review of LiveNX »
Anonymous User
Network Engineer at a healthcare company
I love their customer service. They are pretty awesome. I've been working with them over the last few weeks on the...
Read full review of BlueCat Integrity »
Anonymous User
Chief of IT Architecture at a financial services firm
The BlueCat support is great.
Read full review of LiveAssurance »
Anonymous User
IT Engineer at a construction company
The standard support was fairly good; response time varied depending on the issue. We have since upgraded our support...
Read full review of BlueCat Edge »
Anonymous User
Head of Sales Services Department at a comms service provider
The customer service and technical support of LiveAction LiveNX are rated at 4 out of 10.
Read full review of LiveNX »
Anonymous User
Director feature network at a tech consulting company
The customer service and support team is constantly growing. It is good when you get the right people, who are...
Read full review of LiveNX »
Douglas Padilha
Network Engineer at a tech vendor
I am satisfied with its customer service and support. I would rate it eight out of ten.
Read full review of BlueCat Integrity »
Anonymous User
Senior systems specialist at a tech services company
I have never contacted technical support.
Read full review of OmniPeek »
Kobe Yu
Engineer at Lite-On Technology Corp
I have no idea what technical support is like. I never reached out and ask for support. If we encounter some issues,...
Read full review of OmniPeek »
Henk-Jan Dennenberg
IT Admin/Network engineer at jfsg
I would rate them a nine out of ten.
Read full review of Micetro »
Anonymous User
System Engineer at a aerospace/defense firm
Their technical support is good. The previous solution that we were using was open source. BlueCat's technical...
Read full review of BlueCat Integrity »
Igor Savic
DevOps at a marketing services firm
My experience with customer support was very good. We had not major issues, only minor ones working with BlueCat and...
Read full review of BlueCat Integrity »
Anonymous User
IT Manager, Network Engineering at a retailer
Their tech support is awesome.
Read full review of LiveNX »
Frederic Girard
Developer for DDI Team at Cgi Deutschland KG
I've contacted BlueCat Gateway technical support, and the team responds quickly. Sometimes, when I have a more...
Read full review of BlueCat Gateway »
Anonymous User
System/Network Administrator at a manufacturing company
I have never had to contact technical support.
Read full review of BlueCat Edge »

Review 1 of 30

Aryan Singh1
Product Manager at Infozion
We had a couple of back-and-forth communication with the Cloudflare team. The support team's responses are...
Read full review of Cloudflare »
Arsene Koffi
Head of Digital Transformation Department at MERUTE
We contact our service provider for any technical issues with the solution.
Read full review of Cloudflare Web Application Firewall »
Jesus Viera
President & CEO at JEVSUPPORT, LLC
I have used the support and they could improve. I rate the support from Cloudflare DNS a six out of seven.
Read full review of Cloudflare »
Thiago Ribeiro
System Analyst at Infrasat
I have never had to contact technical support or open a ticket because the servers are so reliable.
Read full review of Cloudflare »
Sri Sampath
Founder & CEO at vivacomm
I am satisfied with Cloudflare's customer service.
Read full review of Cloudflare »
Anders Johansson
Senior Specialist at Tieto Estonia
I especially remember that we got great support. I would absolutely rate the support a five out of five, they helped...
Read full review of Cloudflare One »
Wellington Malagutti
Security Specialist at a tech services company
I did not deal with their support or customer service as there was no need. The online documentation was sufficient.
Read full review of Cloudflare »
Darko Milic
General Manager at Centralschweizerische Kraftwerke AG
I had to contact technical support twice, and both times, my issues were resolved satisfactorily. Therefore, I rate...
Read full review of Cloudflare Web Application Firewall »
Keith Azzopardi
Fractional CTO at Tassei Tech
While the technical support is generally good, with a rating of seven out of ten, they are not fully familiar with...
Read full review of Cloudflare Workers »
Anonymous User
Principal Web Developer, Managing Director at a tech company
Answers to all our questions were available when needed.
Read full review of Cloudflare »
Bryan Wei
Director of Platform and Information Security at Brace Software
Support has been good so far. Just the initial headache of onboarding. After onboarding, there was some tuning...
Read full review of Cloudflare One »
Anonymous User
Senior Dev Ops Engineer at a tech services company
I have mainly been on their lower accounts which don’t really come with support.
Read full review of Cloudflare »
Anonymous User
Information Technology Engineer at a tech vendor
I haven't contacted technical support.
Read full review of Cloudflare »
Bryan Wei
Director of Platform and Information Security at Brace Software
Tech support is solid. No issues there.
Read full review of Cloudflare Web Application Firewall »
Anonymous User
Senior Consultant CDN at a comms service provider
Cloudflare Access primarily focuses on customer self-onboarding, assisting them in setting up their access. They do...
Read full review of Cloudflare One »
Aum e Hani
Manager - Web Development at a engineering company
Until now, I didn’t require much technical support. I try to find any help by myself through the interface.
Read full review of Cloudflare »
Nut Benjapornkulpong
Senior Security Consultant at Reliance Industries Ltd
We used the local technical support team in Singapore and they were very helpful.
Read full review of Cloudflare One »
Anonymous User
Systems and New Media Manager at a leisure / travel company
Technical support is 10/10. Our one call about a caching issue was easily fixed and it turned out to be a problem we...
Read full review of Cloudflare »
Anonymous User
DevOps Engineer at a tech services company
I have never contacted Cloudflare's support team.
Read full review of Cloudflare »
Shahwar Ahmed
Customer Success Associate at RapidCompute
The technical support response time for Business Plan customers could be reduced. Most companies opt for this...
Read full review of Cloudflare »
Anonymous User
VP/Director of IT at a tech vendor
I've tried to contact technical support three times without any luck. I found the solution myself. If I look at the...
Read full review of Cloudflare »
Anonymous User
Senior Consultant CDN at a comms service provider
Technical support is responsive.
Read full review of Cloudflare »
Anonymous User
Network Architect at a computer software company
I think the response times could be improved slightly.
Read full review of Cloudflare Web Application Firewall »
Herb Angle
Owner at Hga consulting
Their documentation is awesome, so I haven't had to deal with their tech support before. I would rate my experience...
Read full review of Cloudflare »
Anonymous User
Country Manager at a tech services company
As I am using the free solution, there is no direct support, only access to online documentation.
Read full review of Cloudflare Workers »
Stephen Odongo
Technical Support Engineer at Professional Technologies Kenya
The technical support for this solution is really good.
Read full review of Cloudflare »
Cobe Van Coller
Network Architect at IP Dimension
Support is quite quick from what I have seen the few times that we did log calls regarding Cloudflare One, so there...
Read full review of Cloudflare One »
Anonymous User
Shift Lead
Customer Service: Since customer service goes hand in hand with technical support, I'm afraid we haven't experienced...
Read full review of Cloudflare »
Anonymous User
Linux/Cisco/Microsoft Infraestructure Manager at a tech services company
Technical support is 10/10.
Read full review of Cloudflare »
Bryan Wei
Director of Platform and Information Security at Brace Software
I do reach to the support from time to time and they seems to be all very knowledgeable. I rate the support eight out...
Read full review of Cloudflare One »

Review 1 of 30

Technical Support

No Data Available

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