Compare Axway vs Quest Software

Axway

Based on 37 reviews.

Quest Software

Based on 281 reviews.

Latest Research

Buyer's Guide

Axway AMPLIFY Application Integration vs. SharePlex

September 2025

SharePlex vs. Axway AMPLIFY Application Integration

Updated: September 2025

Buyer's Guide

Axway AMPLIFY Application Integration vs. SharePlex

September 2025

Axway AMPLIFY Application Integration vs. SharePlex

Updated: September 2025

Overview

Information Not Available

Since 1987, Quest has provided software solutions for the constantly evolving world of enterprise IT. Quest solutions protect and empower users and data, streamline IT operations and harden cybersecurity from the inside out. Quest has the experience to help you manage and monitor your databases, take control of your hybrid environments and secure them all with security solutions that ensure you are ready for the next threat.

Sample Customers

Axway AMPLIFY Application Integration

BHF-BANK, BNP Paribas, Continental Corporation Automotive Group, Clearstream MFT, Federal Office of Information Technology, Systems and Telecommunication (FOITT), DHL, Union Nationale de Mutualit_s Socialistes, ZF Group, La Poste, Gassco, IdenTrust, Perugia Hospital, International Post Corporation, Bundesagentur fªr Arbeit (BA), IHC Health Solutions, Lenovo, Genzyme

SharePlex

Bodybuilding.com, Priceline.com, Ameco Beijing, Viasat, SK Broadband

Toad Data Point

Concordia University

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Axway AMPLIFY API Management

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Top Industries

Financial Services Firm

18%

Computer Software Company

12%

Government

Insurance Company

Financial Services Firm

13%

Computer Software Company

Government

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Sudhanshu Singh
Associate Software Engineer at a tech services company
There are APIs, which we call application programming interfaces, in IT. These are the calls, which generally take...
Read full review of Axway AMPLIFY API Management »
SantoshKumar11
Application Support Engineer (owner) at a pharma/biotech company
We use the solution for transmission purposes, where we send files from our system to the customer's system.
Read full review of Axway AMPLIFY B2B Integration »
GuirinoCiliberti
Principal Solution Architect at a comms service provider
We use the solution for dealers. We also use it to integrate internal applications.
Read full review of Axway AMPLIFY Application Integration »
Suresh Boga
SC at Capgemini
I am looking for free tools which can replace Axway OmniVision.
Read full review of Axway OmniVision [EOL] »
Anonymous User
Anonymous User at a retailer

Read full review of Axway Appcelerator »

Review 1 of 5

Jeff Manuszak
CTO at EDSI
As a managed services provider, we use it to store the internal backups for our own data and our customer data. As an...
Read full review of QoreStor »
Stuart Dairiki
Senior IT Manager at a wholesaler/distributor
I primarily use the solution for database monitoring, specifically for Oracle, Microsoft SQL Server, Postgres, SAP...
Read full review of Foglight for Databases »
Aaron Payne
ERP Manager at a tech services company
We primarily use Toad Data Point for end users where SQL Developer does not provide sufficient tooling. Toad Data...
Read full review of Toad Data Point »
Yang Jiao
Senior Data Scientist at a consultancy
I use erwin Data Modeler as the modeler, utilizing the desktop version to develop and design tables, determining...
Read full review of erwin Data Modeler »
Michael Huffman
Server Administrator III at a university
My main use case for Quest KACE Systems Management Appliance (SMA) is to deploy applications and maintain security,...
Read full review of KACE Systems Management Appliance (SMA) »

Review 1 of 5

Customer Service

Sayantan Sarkar
Technical Lead at HCL Technologies
I rate the technical support a six out of ten.
Read full review of Axway AMPLIFY Managed File Transfer »
Chris Grego
Business Development Manager at TPIsfotware
I would rate the technical support as a three out of five.
Read full review of Axway AMPLIFY API Management »
PradeepSingh1
Director Of Operations at a outsourcing company
The technical support team is helpful and very prompt on the ticket. Although, I have had two to three instances in...
Read full review of Axway AMPLIFY Managed File Transfer »
IgmarRautenbach
Managing Director at Tegra
We communicate with Axway, and they consistently respond fast. They provide alternative suggestions and address any...
Read full review of Axway AMPLIFY API Management »
Akash Dalebehera
Technical Specialist at BT - British Telecom
We have used the technical support team of Axway AMPLIFY API Management. Even though their responses are always very...
Read full review of Axway AMPLIFY API Management »
Sudhanshu Singh
Associate Software Engineer at a tech services company
We occasionally need help from the support team of Axway because some of the issues are very technical, and even go...
Read full review of Axway AMPLIFY API Management »
Eddy Koers
ICT - Operations Employee (Senior) at Menzis
I’m not a direct contact person. I don’t deal with technical support. I can’t say how helpful or responsive they are.
Read full review of Axway AMPLIFY Managed File Transfer »
Anonymous User
Digital Enterprise Architect at a energy/utilities company
We have dealt with technical support for this solution, and we are satisfied with their service.
Read full review of Axway AMPLIFY API Management »
Leandro Barbosa
Product Management at edi-labs sistemas
Technical support is very good. They communicate and provide answers very fast, but I think there's room for...
Read full review of Axway AMPLIFY API Management »
Anli DAROUECHE
president of the company at DARAN IT
We have contacted the support team, and I feel that they are quite efficient.
Read full review of Axway AMPLIFY Managed File Transfer »
Anonymous User
Director, Head of Transformation at a financial services firm
Our partners offer us support.
Read full review of Axway AMPLIFY API Management »
Anonymous User
Managed File Transfer Specialist at a financial services firm
Very good support, a high rating for onsite, phone, and web support.
Read full review of Axway AMPLIFY Managed File Transfer »
Anonymous User
Owner at a tech services company
We did have the opportunity to use technical support a little bit for some questions. Their work was okay. We were...
Read full review of Axway AMPLIFY API Management »
Anonymous User
Senior Systems Engineer at a financial services firm
I would give technical support a rating of 4/10. It was difficult to communicate in English with this team. Only a...
Read full review of Axway Automator »
Anonymous User
Tactisch Middleware beheerder at a financial services firm
I would give technical support a rating of 8/10. When we needed a consultant, he came.
Read full review of Axway Synchrony »
Vishwas Nallabelli
Architect at a tech services company
I would give technical support a rating of 9/10.
Read full review of Axway AMPLIFY Managed File Transfer »
André Christófaro
Data & Analytics Architect at BM&FBOVESPA SA Bolsa de Valores Mercadorias e Futu
In my last experience, the enterprise support assigned by my company was better. We have a dedicated team for this...
Read full review of Axway AMPLIFY API Management »
Anonymous User
Delivery Module Lead at a tech services company
Vendor support of this application is really good if you have opted for that.
Read full review of Axway Synchrony »
Madhav Kondapalli
Solutions Architect at a retailer
Technical support is very helpful. We are happy with the level of service we receive.
Read full review of Axway AMPLIFY B2B Integration »
GuirinoCiliberti
Principal Solution Architect at a comms service provider
Axway technical support is good. They also have a very good website.
Read full review of Axway AMPLIFY Application Integration »
SantoshKumar11
Application Support Engineer (owner) at a pharma/biotech company
The solution's technical support team is very good and responds very quickly.
Read full review of Axway AMPLIFY B2B Integration »
Ranjeet Singh Kushwaha
Integration Analyst at Toyota Australia
We have a platinum subscription with Axway, which includes 24/7 support and excellent customer service.
Read full review of Axway AMPLIFY Managed File Transfer »
Anonymous User
Client Executive at a tech services company
Their technical support is good. They know what they're doing.
Read full review of Axway AMPLIFY Application Integration »
GuirinoCiliberti
Principal Solution Architect at a comms service provider
We use Atos or Capgemini for support. At the moment, the support is good.
Read full review of Axway AMPLIFY Application Integration »
GuirinoCiliberti
Principal Solution Architect at a comms service provider
The technical support services are good regarding response time and first-level support.
Read full review of Axway AMPLIFY Managed File Transfer »
Anonymous User
Director - Service Operations at a tech services company
The technical support is very good.
Read full review of Axway Synchrony »
SouvikGhosh
Application Development Senior Analyst at a computer software company
Axway technical support is great. I would probably give them an eight or nine out of 10. My only problem is that they...
Read full review of Axway AMPLIFY Managed File Transfer »
integarch67
Integration Architect / Specialist at a tech services company
Regretfully, we are in constant touch with the technical support team, but we don't get the kind of support and...
Read full review of Axway AMPLIFY API Management »
Anonymous User
Chief Integration Architect at a logistics company
Technical support is good. We get the support that is required.
Read full review of Axway AMPLIFY API Management »
Igmar Rautenbach
Head: B2B Solutions at Trustlink (Pty) Ltd
We actually provide support to customers. We provide remote support as well as on-premise support. From a support...
Read full review of Axway AMPLIFY API Management »

Review 1 of 30

Steven Scarver
VP/Manager, Data Analytics & Intelligence at a financial services firm
I have not used the support from Toad Data Point.
Read full review of Toad Data Point »
RémyMAURAS
Microsoft 365 Consultant at Metsys
I have only used the documentation on the website, which has been technically sufficient to answer my questions. I...
Read full review of Change Auditor for Active Directory »
Gil Sabado
Senior Data Architect at a insurance company
The technical support team is fine.
Read full review of erwin Data Modeler »
Timpa D Angaye
IT Manager at a energy/utilities company
We only really had interactions with technical support during the initial setup of the solution. they responded to...
Read full review of Quest Rapid Recovery [EOL] »
Wabotlhe Tau
Senior Manager Application Support at SASSA
The solution's technical support is very responsive. I rate the technical support an eight out of ten.
Read full review of Stat for Oracle E-Business Suite »
Mohamed Gelela
Managing Director at Quest Egypt Software
The technical support is excellent. I rate the overall support an eight out of ten.
Read full review of Toad Data Modeler »
Anton Kasimov
Consultant at a tech services company
I rate the level of customer service and technical support 9/10, because 10 is an unattainable ideal. These guys are...
Read full review of Quest Foglight for APM [EOL] »
Anonymous User
Cloud Infrastructure Engineer at SLR Consulting Ltd
They have an excellent and attentive support team!
Read full review of On Demand Migration »
Anthony Nicoletti
Database Administrator, Information Technology at a healthcare company
Their technical support is great. They are super-fabulous. You open up a ticket and someone always gets back to you...
Read full review of Foglight for Databases »
Anonymous User
Senior Solution Architect at a tech services company
I used them in the past. It was about 10 years ago, and it was very good back then. I haven't had to contact them. It...
Read full review of Spotlight »
Anonymous User
Director of BI & Analytics at a logistics company
I have interacted with their technical support. I would rate them an eight out of 10.
Read full review of erwin Data Modeler »
Abhirup Sarkar
Director, Middle East, East India & SAARC at DMX Technologies
We have a support team here in India that has been helpful. We have not reached out to the global support for Quest...
Read full review of KACE Asset Management Appliance »
Anonymous User
Senior Project Manager at a tech services company
The support is okay and I am satisfied with it. However, it's a little slower getting support for the role that I'm...
Read full review of erwin Data Modeler »
Anonymous User
Director of the Division Consulting Business Process and Director of Enterprise Architecture at a tech services company
The people who know how to manage Evolve are Indian, but the company is based in London, so sometimes it can take a...
Read full review of erwin Evolve »
Horacio Rojas
Works at University of Hawaii
Support was always provided a fast and accurate response to our questions, issues, or even helping us implementing...
Read full review of KACE Systems Management Appliance (SMA) »
Ujwal Sawant
Technical Manager at Optimistic Technology Solutions Pvt Ltd
The technical support team takes a lot of time to resolve issues. One of our cases has been pending for three months....
Read full review of NetVault Plus »
Kenneth Slate
Sr. Database Administrator at a sports company
The technical support is really great. I've never had an issue that they weren't quick to jump on and get resolved...
Read full review of Foglight for Databases »
MohanKumar4
Manager at Fractalio Data Pvt Ltd
Our customers have not faced any challenges with Quest NetVault Plus.
Read full review of NetVault Plus »
Anonymous User
Infrastructure Manager at a library
They are very helpful. It is very easy to get their help. I have got good answers from them. They are very...
Read full review of Quest Rapid Recovery [EOL] »
Anonymous User
Architecture Portfolio Manager at a financial services firm
Technical support is good.
Read full review of erwin Evolve »
Anonymous User
System Analyst at Isospeed Group
Technical support is wonderful! They care about the customer providing feedback and the solution itself.
Read full review of Recovery Manager for Active Directory Disaster Recovery Edition »
Carsten Buscher
IT Systems Administrator at a computer software company
We use their standard technical support and our experience with them has been great. Every time I have asked them...
Read full review of KACE Systems Management Appliance (SMA) »
Santosh K Dash
Solution Lead at a tech company
Customer Service: Very good. Technical Support: Excellent.
Read full review of erwin Evolve »
Jim Marr
Analytics Delivery Manager at DXC
Erwin support is pretty good. We've had our struggles there and I've gone through a lot of tickets. I'd rate them an...
Read full review of erwin Data Intelligence »
Anonymous User
Sr. Enterprise Architect at a tech services company
In terms of support, I couldn't be happier with Grace, erwin's support rep who provides us with fantastic support. We...
Read full review of erwin Evolve »
Anonymous User
Consultant
On a scale of one to 10, nine.
Read full review of SharePlex »
Anonymous User
IT Support Specialist at a tech company
I never had to deal with support channels.
Read full review of Quest Foglight for APM [EOL] »
Anonymous User
Systems Administrator at a performing arts
The technical support is excellent. They have been responsive and have always resolved the issue. They are easy to...
Read full review of Quest Rapid Recovery [EOL] »
Pam Rivera
Independent Consultant at a tech consulting company
The technical support was always very responsive. It was just the tool itself that we just found too difficult to...
Read full review of erwin Evolve »
Anonymous User
Database Administrator at a tech vendor
I've always had good experience with Dell Support, who we use for other products as well. All of my queries have been...
Read full review of Quest Foglight for APM [EOL] »

Review 1 of 30

Technical Support

No Data Available

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