Compare Axway vs Newgen

Axway

Based on 58 reviews.

Newgen

Based on 12 reviews.

Sample Customers

Axway AMPLIFY Syncplicity

Siemens

Newgen OmniDocs

Coca Cola

Newgen OmniFlow

Rak Bank, Bank Dhofar

Popular Solutions

Axway AMPLIFY API Management

5 reviews

Axway AMPLIFY Managed File Transfer

8 reviews

Axway AMPLIFY B2B Integration

9 reviews

Newgen OmniFlow

0 reviews

Newgen OmniDocs

0 reviews

NewgenONE Digital Transformation Platform

0 reviews

Top Industries

Outsourcing Company

15%

Financial Services Firm

11%

Comms Service Provider

Manufacturing Company

Comms Service Provider

29%

Financial Services Firm

10%

Construction Company

Import And Exporter

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Sankarapandi Murugan
Senior Developer at a financial services firm
My main use case for Axway AMPLIFY B2B Integration is that it functions as an ETL tool. We receive XML format and...
Read full review of Axway AMPLIFY B2B Integration »
Manikanth Reddykistammagari
Senior System Analyst at a manufacturing company
My main use case with Axway AMPLIFY Managed File Transfer is reliable, secure, and compliant file transfer across...
Read full review of Axway AMPLIFY Managed File Transfer »
AnkitSingh6
Senior Lead Analytics Engineer at a outsourcing company
I have used Axway AMPLIFY API Management to expose and manage APIs across different internal and external...
Read full review of Axway AMPLIFY API Management »
Anonymous User
Client Executive at a tech services company
One of the projects I'm working on is to use it to connect a web form where end-users will enter in data. This data...
Read full review of Axway AMPLIFY Application Integration »
Suresh Boga
SC at Capgemini
I am looking for free tools which can replace Axway OmniVision.
Read full review of Axway OmniVision [EOL] »

Review 1 of 5

Anonymous User
Director - Group IT & Principal Architect at a financial services firm
I use NewgenONE to automate processes such as onboarding, trade finance, and complete lending. It allows us to...
Read full review of NewgenONE Digital Transformation Platform »
GopalakrishnaParimi
Strategic Relations at Eugen Software
I work for Newgen Software, and they provide enterprise low-code platforms. It is leading across all verticals,...
Read full review of Newgen OmniDocs »
Anonymous User
Enterprise Architect at a retailer
I was involved in the selection process for a tool for automation of all of our business processes. We selected...
Read full review of Newgen OmniFlow »

Review 1 of 3

Customer Service

Manikanth Reddykistammagari
Senior System Analyst at a manufacturing company
My experience with Axway customer support has been positive and responsive. When we have encountered issues or needed...
Read full review of Axway AMPLIFY Managed File Transfer »
Siddhartha Shekher Sharma
Business Analyst at a manufacturing company
Customer support for Axway AMPLIFY B2B Integration is efficient.
Read full review of Axway AMPLIFY B2B Integration »
Akash Dalebehera
Technical Specialist at a tech vendor
For technical support from Axway, I would give it a rating of nine out of ten, as ninety to ninety-five percent of...
Read full review of Axway AMPLIFY API Management »
IgmarRautenbach
Managing Director at Tegra Solutions
I would rate their technical support a nine.
Read full review of Axway AMPLIFY Managed File Transfer »
Akash Dalebehera
Technical Specialist at a tech vendor
The model, since we are using other products of Axway as well, it's not a pay-per-use, it's a per-transaction model...
Read full review of Axway AMPLIFY B2B Integration »
Sayantan Sarkar
Technical Lead at HCL Technologies
I rate the technical support a six out of ten.
Read full review of Axway AMPLIFY Managed File Transfer »
Sankarapandi Murugan
Senior Developer at a financial services firm
The customer support for Axway AMPLIFY B2B Integration is great, and I rate it 10 out of 10.
Read full review of Axway AMPLIFY B2B Integration »
AnkitSingh6
Senior Lead Analytics Engineer at a outsourcing company
Customer support for Axway AMPLIFY API Management is generally helpful and knowledgeable. The response time for...
Read full review of Axway AMPLIFY API Management »
Chris Grego
Business Development Manager at TPIsfotware
I would rate the technical support as a three out of five.
Read full review of Axway AMPLIFY API Management »
Siddhartha ShekherSharma
Business Analyst And Operation Consultant at Pharmaceutical Companies
The customer support for Axway AMPLIFY B2B Integration is very good, as they are very responsive and clear in...
Read full review of Axway AMPLIFY B2B Integration »
Chris Grego
Business Development Manager at TPIsfotware
I never used the technical support because I usually go back to the provider. I never used the tech support because...
Read full review of Axway AMPLIFY API Management »
Manu Kumar
Cloud Engineer at Sopra Steria
Customer support for Axway AMPLIFY B2B Integration is very good. We have received almost all our resolutions in a...
Read full review of Axway AMPLIFY B2B Integration »
GuirinoCiliberti
Principal Solution Architect at a comms service provider
The technical support services are good regarding response time and first-level support.
Read full review of Axway AMPLIFY Managed File Transfer »
Vishwas Nallabelli
Architect at a tech services company
I would give technical support a rating of 9/10.
Read full review of Axway AMPLIFY Managed File Transfer »
Madhav Kondapalli
Solutions Architect at a retailer
Technical support is very helpful. We are happy with the level of service we receive.
Read full review of Axway AMPLIFY B2B Integration »
Anli DAROUECHE
president of the company at DARAN IT
We have contacted the support team, and I feel that they are quite efficient.
Read full review of Axway AMPLIFY Managed File Transfer »
SantoshKumar11
Application Support Engineer (owner) at a pharma/biotech company
The solution's technical support team is very good and responds very quickly.
Read full review of Axway AMPLIFY B2B Integration »
André Christófaro
Data & Analytics Architect at BM&FBOVESPA SA Bolsa de Valores Mercadorias e Futu
In my last experience, the enterprise support assigned by my company was better. We have a dedicated team for this...
Read full review of Axway AMPLIFY API Management »
GuirinoCiliberti
Principal Solution Architect at a comms service provider
We use Atos or Capgemini for support. At the moment, the support is good.
Read full review of Axway AMPLIFY Application Integration »
Anonymous User
Senior Systems Engineer at a financial services firm
I would give technical support a rating of 4/10. It was difficult to communicate in English with this team. Only a...
Read full review of Axway Automator »
integarch67
Integration Architect / Specialist at a tech services company
Regretfully, we are in constant touch with the technical support team, but we don't get the kind of support and...
Read full review of Axway AMPLIFY API Management »
Anonymous User
Delivery Module Lead at a tech services company
Vendor support of this application is really good if you have opted for that.
Read full review of Axway Synchrony »
Siddhardha G
Associate at Ltim
Customer support for Axway AMPLIFY Managed File Transfer is very nice at 100 out of 100. On a scale of 1 to 10, I...
Read full review of Axway AMPLIFY Managed File Transfer »
Anonymous User
manager at a non-profit
Axway AMPLIFY Managed File Transfer's customer support is amazing. When tapping into their customer support, they are...
Read full review of Axway AMPLIFY Managed File Transfer »
Ranjeet Singh Kushwaha
Integration Analyst at Toyota Australia
We have a platinum subscription with Axway, which includes 24/7 support and excellent customer service.
Read full review of Axway AMPLIFY Managed File Transfer »
Anonymous User
Owner at a tech services company
We did have the opportunity to use technical support a little bit for some questions. Their work was okay. We were...
Read full review of Axway AMPLIFY API Management »
SouvikGhosh
Application Development Senior Analyst at a computer software company
Axway technical support is great. I would probably give them an eight or nine out of 10. My only problem is that they...
Read full review of Axway AMPLIFY Managed File Transfer »
Anonymous User
Edi Specialist at a computer software company
Axway AMPLIFY B2B Integration's customer support is quite good.
Read full review of Axway AMPLIFY B2B Integration »
Anonymous User
Associate Software Engineer at a tech vendor
We occasionally need help from the support team of Axway because some of the issues are very technical, and even go...
Read full review of Axway AMPLIFY API Management »
Anonymous User
Client Executive at a tech services company
Their technical support is good. They know what they're doing.
Read full review of Axway AMPLIFY Application Integration »

Review 1 of 30

JoyceJose
Chief Manager at a financial services firm
The technical support is pretty impressive. I would rate it an eight out of ten.
Read full review of Newgen OmniFlow »
Anonymous User
Director - Group IT & Principal Architect at a financial services firm
The technical support from NewgenONE is rated as six or seven. While they provide assistance, there is room for...
Read full review of NewgenONE Digital Transformation Platform »
GopalakrishnaParimi
Strategic Relations at Eugen Software
Support issues have been resolved by customers logging and tracking their queries through a back-end tool that...
Read full review of Newgen OmniDocs »
Anonymous User
Business Process Analyst at a financial services firm
For technical support, they always tried to do their best at every point in time. I've already highlighted the...
Read full review of Newgen OmniFlow »
Anonymous User
Associate at a tech vendor
We have 24/7 support as per our policies and I must say we have the support we need to provide to the businesses....
Read full review of Newgen OmniFlow »
Anonymous User
Technical Director at a tech vendor
Technical support receives a rating of five because support availability is contingent upon subscribing to an Annual...
Read full review of Newgen OmniFlow »
Akshay Duduskar
Founder at Projak Infotech Pvt Ltd
The technical support is not very good. They have a very late response and do not have enough expertise on the...
Read full review of Newgen OmniFlow »
Anonymous User
Technical Director at a tech vendor
You can visit the partner profile for information on patches, bug fixes, and documentation.
Read full review of Newgen OmniDocs »
Anonymous User
Sales Supervisor at a printing company
The technical support is good.
Read full review of Newgen OmniDocs »

Review 1 of 9

Technical Support

No Data Available

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