Compare Altair vs Veritas

Altair

Based on 30 reviews.

Veritas

Based on 336 reviews.

Sample Customers

Altair RapidMiner

PayPal, Deloitte, eBay, Cisco, Miele, Volkswagen

Altair Panopticon

BlackRock, Nasdaq, Citadel, Citi, Imagine Software, Deutsche Bank, FIS, HSBC, Morgan Stanley

Popular Solutions

Altair RapidMiner

4 reviews

Altair Knowledge Studio

1 reviews

Altair Monarch

1 reviews

Veritas NetBackup

7 reviews

Veritas Backup Exec

5 reviews

Veritas NetBackup Appliance

11 reviews

Top Industries

Financial Services Firm

13%

Manufacturing Company

12%

Construction Company

10%

Educational Organization

Financial Services Firm

11%

Construction Company

11%

Manufacturing Company

Outsourcing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Satesh P
Solution Architect at Hitachi Digital Services
My main use case for Altair RapidMiner is enterprise AI and data analytics platform implementation for clients. From...
Read full review of Altair RapidMiner »
Leo Sundararaj
Account Manager at JegaSure
I used Altair Knowledge Studio mainly for data preparation and creating decision trees. We used SAS for data...
Read full review of Altair Knowledge Studio »
Leo Sundararaj
Account Manager at JegaSure
The primary use case of Altair Monarch was data extraction. I used it to process a lot of documents and data from...
Read full review of Altair Monarch »

Review 1 of 3

RahulSharma8
Storage Platform Engineer at Expedia Group
Veritas Alta Data Protection's primary use case is to back up S3 buckets and EC2 instances, containers, or mostly...
Read full review of Veritas Alta Data Protection »
SunilPanigrahi
Senior Manager at a logistics company
Veritas NetBackup is successfully used on a virtual platform where we are taking VM backups for almost 88 plus...
Read full review of Veritas NetBackup »
Charles Nwaokukwu
Head, Datacenter and IT Enterprise Applications at GTBANK
My main use cases for Veritas Enterprise Vault are for backup of databases and servers. We use it basically for...
Read full review of Veritas Enterprise Vault »
MohamedFekry
Enterprise Architect at vertowave

Read full review of Veritas NetBackup Appliance »
Nizar Radad
Head of IT Department at Qcon
My main use case for Veritas Alta Recovery Vault is to have backup for my Office 365 environment. For my Office 365...
Read full review of Veritas Alta Recovery Vault »

Review 1 of 5

Customer Service

Gopi Manoj Vuyyuru
Technical Support Team Lead at HCLTech
I never needed to contact RapidMiner's technical support team. I followed their blogs and support articles when I...
Read full review of Altair RapidMiner »
Lionel Der Krikorian
Fondateur- Data Scientist - Analyste certifié sur RapidMiner at LDK 360
I use the community website for support. I have had several problems, and the community has always answered my...
Read full review of Altair RapidMiner »
Laurence Moseley
Emeritus Professor of Health Services Research at University of South Wales
I have not contacted technical support. I've only used the user forum.
Read full review of Altair RapidMiner »
Anonymous User
Project Engineer at a engineering company
I was only in touch with technical support for a licensing issue, and it worked out fine. I have no complaints.
Read full review of Altair RapidMiner »
Anonymous User
Senior Manager at a consultancy
It's a little difficult to assess what RapidMiner support is like on average. We are partners, so the support is...
Read full review of Altair RapidMiner »
Anonymous User
Senior Community Manager at a tech vendor
Superb.
Read full review of Altair RapidMiner »
RajivSharma
Senior Product Manager at CustomerXps Software
In terms of technical support, whenever we face issues, the first place we go to are online forums or the solution's...
Read full review of Altair RapidMiner »
Leo Sundararaj
Account Manager at JegaSure
The support for Altair Monarch is prompt and satisfactory. Although I seldom needed to contact support because the...
Read full review of Altair Monarch »
Leo Sundararaj
Account Manager at JegaSure
The support from Altair is seamless. They have a dedicated Data Analytics support team, and we can raise tickets for...
Read full review of Altair Knowledge Studio »
Aziz Lazraq
Professor at Mines Rabat
Whenever I have a problem, I try to solve it myself. One time when I had a problem with deep learning, I tried to get...
Read full review of Altair RapidMiner »
Aziz Lazraq
Professor at Mines Rabat
I have never contacted technical support. Any time that I have had an issue, I have tried to solve it myself. One...
Read full review of Altair RapidMiner »
Anonymous User
Data Analytics Manager at a engineering company
My experience with customer support has been mixed; the technical documentation is thorough, and the community forum...
Read full review of Altair RapidMiner »
VictorSantos
Professor at Instituto Superior de Contabilidade e Administraçao de Coimbra
I have not encountered any problems with Altair RapidMiner technical support. Registration and add-ons have been...
Read full review of Altair RapidMiner »
Anonymous User
Pre Post Sales Engineer at a wholesaler/distributor
Normally I use the community for support, and don't make contact with customer service. I have some friends who are...
Read full review of Altair RapidMiner »
Aziz Lazraq
Professor at Mines Rabat
I have not needed to use the support from RapidMiner. It is easy to use and my students do not need it.
Read full review of Altair RapidMiner »
Rohini Kram
Data Scientist at a wireless company
The technical support for RapidMiner is fantastic.
Read full review of Altair RapidMiner »
Scott Wu
0 at ChangXin Memory Technologies, Inc.
I reached out to support through either the support portal or community support.
Read full review of Altair RapidMiner »
Andrey Alfiansyah
Executive Director at a philanthropy
RapidMiner technical support offers so much information. I feel that they've been helpful.
Read full review of Altair RapidMiner »

Review 1 of 18

Roopesh Mohabeer
Senior Systems Support Analyst at WARWYCK PHOENIX PCC
The current solution is stable and we haven't needed to contact the support.
Read full review of Veritas NetBackup »
Burak Pehlevan
SaaS Infrastructure Manager at a computer software company
We don’t have much recent experience in technical support. We haven’t used them in the last 12 months or the past...
Read full review of Veritas Backup Exec »
Wesam Qashou
Senior Systems Engineer at Ministry of Awqaf & Islamic Affairs
We are satisfied with the technical support for this solution.
Read full review of Veritas NetBackup »
Sivathiban Krishnamurtthu
Service Delivery Director at Syscentrix
In terms of technical support, it's been so far so good. I would say the only improvement needed is the callback...
Read full review of Veritas NetBackup »
Michal Zapasnik
Backup Admistrator at Government of Poland
Frankly, three years ago, technical support from Veritas was better than now. Veritas was bought by an American...
Read full review of Veritas Enterprise Vault »
Ahmed Handal
Oracle Technology Manager at MOPCO
I contacted their support once, and the process was slow, which discouraged further contact. I rate the support five...
Read full review of Veritas NetBackup Appliance »
Anonymous User
Systems Engineer at a comms service provider
Technical support is excellent.
Read full review of Veritas NetBackup »
Kayode Oni
Chief Technology Officer at a tech company
Veritas has a good support system you can contact when you're having issues. It's very easy.
Read full review of Veritas Backup Exec »
Anonymous User
DBA at a energy/utilities company
There are different types of technical support. They offer Gold and 24/7 monitoring, for example. The also offer...
Read full review of Veritas NetBackup Appliance »
Anonymous User
System Analyst at a tech company
Technical support is good. I give it an eight out of 10 rating.
Read full review of Veritas Backup Exec »
MohamedAhmed4
Backup and Storage Engineer at a tech consulting company
I would rate technical support from Veritas as a seven out of ten. The issue is they will not help until you directly...
Read full review of Veritas NetBackup IT Analytics »
Scott Lawson
Operations Director, Information Technology at a healthcare company
My thoughts on the support for Veritas CloudPoint are that it's fairly decent. Usually, if we have an issue, we can...
Read full review of Veritas CloudPoint »
Pusoloso Mokitimi-Lekhutlile
EUT Analyst at Absa Group Ltd
There might be occasional language variations, but overall, they're quite responsive. Our engineers spoke in a...
Read full review of Veritas NetBackup Appliance »
Anonymous User
System Engineer at a consultancy
I think their technical support is very good. Everything from their level 1 support up to their engineering support...
Read full review of Veritas NetBackup »
Nuno Maia
Backup administrator at a government
The support for Veritas Desktop and Laptop Option has not been so good because of the engineers, obviously. Veritas...
Read full review of Veritas Desktop and Laptop Option »
Anonymous User
Trainee em T.I. at a tech services company
I haven't really used technical support. I wouldn't be able to effectively comment on how their services are or if...
Read full review of Veritas NetBackup »
Anonymous User
Desktop Support Engineer at a computer software company
Technical support is great. they are fast and very helpful. We are satisfied with their level of service.
Read full review of Veritas NetBackup »
Anonymous User
Business Development Manager/Consultant at a tech services company
9/10
Read full review of Veritas Enterprise Vault »
Reda Hassan
Senior IT Infrastructure Engineer at a government
8 out of 10.
Read full review of Veritas NetBackup »
Saravanan Jaganathan
Backup & Storage Architect at a pharma/biotech company
Technical support is not good. They are not quick, it could be faster. You don't get any support quickly. You have to...
Read full review of Veritas NetBackup »
Anonymous User
Ecosystem Solution Architect Lead for UK, Ireland, Arfica at a consultancy
I have not had any experience with technical support. That service is for my clients to work with. I simply help...
Read full review of Veritas NetBackup »
Anonymous User
IT Cloud Architect
I think that customer support is okay.
Read full review of Veritas Backup Exec »
Anonymous User
Consultant Project Development at a tech services company
Veritas support is good.
Read full review of Veritas Access »
Johnny Bozeman
Principal at a venture capital & private equity firm
Their customer support is not bad. I don't have any issues with technical support. Technical support is okay.
Read full review of Veritas NetBackup »
Andre Isaacs
ICT Director at SSA
The technical support has been very responsive. During our upgrade, we had an issue with one of our appliances losing...
Read full review of Veritas NetBackup »
Anonymous User
Manager at a financial services firm
They need to improve their support. In the beginning, their engineers had trouble understanding the issue we were...
Read full review of Veritas NetBackup »
Adnan Yurtoglu.
Senior Consultant (NetBackup) at Yapı ve Kredi Bankası AS
Sometimes we do need professional help from our support. I'd like to see more support in our time zone. Sometimes we...
Read full review of Veritas Alta Data Protection »
Nuno Maia
Backup administrator at a government
The customer service and support team is good. The support is straightforward and always available. However, one...
Read full review of Veritas NetBackup »
SergeySenkov
System IT and Technologies Field Manager at Leumit Health Services
We are typically in contact with technical support two or three times a year to deal with issues that arise. They're...
Read full review of Veritas NetBackup »
Amine Koulali Idrissi
Senior Infrastructure Consultant at FORUM INTERNATIONAL
We were satisfied with the technical support.
Read full review of Veritas NetBackup »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.