Compare Adobe vs Dell Technologies

Adobe

Based on 190 reviews.

Dell Technologies

Based on 1789 reviews.

Latest Research

Buyer's Guide

Adobe Experience Manager vs. Liferay Digital Experience Platform

August 2025

Liferay Digital Experience Platform vs. Adobe Experience Manager

Updated: August 2025

Buyer's Guide

Adobe Workfront vs. Jira

July 2025

Jira vs. Adobe Workfront

Updated: July 2025

Overview

Adobe Systems Incorporated is an American multinational computer software company. The company is headquartered in San Jose, California, United States. Adobe has historically focused upon the creation of multimedia and creativity software products, with a more-recent foray towards rich Internet application software development. It is best known for Photoshop, the Portable Document Format and Adobe Creative Suite, as well as its successor Adobe Creative Cloud.

Information Not Available

Sample Customers

Adobe Workfront

Advance Autoparts, Emerson, Covario, Cisco, Caroma, TREK, Sapient Nitro, ATB, LexisNexis, CarPhone Warehouse

Adobe Experience Manager

Metra

Popular Solutions

Adobe Workfront

5 reviews

Adobe Commerce

6 reviews

Marketo

10 reviews

Dell PowerEdge Rack Servers

133 reviews

Dell Unity XT

18 reviews

VxRail

31 reviews

Top Industries

Financial Services Firm

13%

Computer Software Company

13%

Manufacturing Company

Government

Computer Software Company

14%

Manufacturing Company

10%

Financial Services Firm

10%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Graham Sprague
Sr. Manager/Adobe Workfront Fusion Developer at Staples, Inc.
Adobe Workfront was primarily our main project management software for creative projects. Anything requested by the...
Read full review of Adobe Workfront »
Nitish Lamba
Technology Lead at Infosys
I have used Adobe Target for different purposes. The most basic use case is A/B testing. We run random tests on the...
Read full review of Adobe Target »
Pritam Deb
Senior Analyst at Accenture the Netherlands
I use the solution in my company to launch email campaigns and take care of the data management part for our customers.
Read full review of Adobe Campaign »
Ketan Sahasrabudhe
Infra At Idealake IT Pvt Ltd Head at Idealake Information Technology Pvt. Ltd.
We are working on digital experience platforms such as Adobe Experience Manager or Sitefinity. It's for powering...
Read full review of Adobe Experience Manager »
Anonymous User
Engineer - Technology at a marketing services firm
My use case is very similar to how we push emails and run notes of contents. The application includes late scoring...
Read full review of Marketo »

Review 1 of 5

MayankChauhan
Lead Consultant - Cloud & Infrastructure Services at Infosys
We use Dell PowerMax for very IO-intensive databases. These are OLTP databases with a lot of real-time transactions...
Read full review of Dell PowerMax »
Jimmy Herrera
Subgerente De Planificación E Implementación TI at a financial services firm
Our use case for Dell PowerStore involves a cluster with VMware, where we have all open systems, Windows and Linux,...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at Unisity LLC
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
VP IT Operations at a computer software company
We use Dell PowerEdge Rack Servers primarily in a virtualized environment for our company. Our company performs all...
Read full review of Dell PowerEdge Rack Servers »
VasanthKumar4
Associate Vice President - Technical Services Group (TSG) at HGS
Primarily, we have an in-house architecture where all our IT infrastructure is hosted on data centers owned by us,...
Read full review of Dell PowerVault »

Review 1 of 5

Customer Service

Viraj Bankar
Senior Consultant at KPMG India
I have had conversations with the solution's technical support team on specific issues. From Adobe Target's...
Read full review of Adobe Target »
JackyHood
Account Manager at RightWave, Inc.
For deployment from scratch, clients need a detailed list of their customers. This list should include first names,...
Read full review of Marketo »
JoaoGeorge
Director of Strategy at Minitel SA
My experience with technical support has been fine.
Read full review of Adobe Flash [EOL] »
Gerardo Blackaller
Presales Manager at a computer software company
Technical support has been decent overall.
Read full review of Adobe Connect »
Ivan Stankovic
CEO at Syncit Group
The support services offered by Adobe are slow. The solution's support team does not consist of very knowledgeable or...
Read full review of Adobe Commerce »
Chirag Bhavsar
Founder and CEO at Coduzion Technologies Pvt Ltd
I have actually used the customer support. Magento has an extension system also, where you can publish your extension...
Read full review of Adobe Commerce »
Maciej Kutzmann
Adobe Target & Adobe Analytics Developer | Implementation SME at C&F
They are very unresponsive and with the lines of support, the first initial line directed me back to docs while I...
Read full review of Adobe Target »
Harish Dasa
Delivery Manager at a tech services company
I rate the solution’s technical support a seven to eight out of ten.
Read full review of Adobe Commerce »
Arpit Raj Senapati
Software Engineer Trainee at Inaho Digital Solutions
I've never needed technical support in the past.
Read full review of Adobe Flash [EOL] »
RakibulIslam
Sr. Software Engineer at Wipro Limited
I can give a good rating to the technical support since they have been creating a lot of templates, like the best...
Read full review of Adobe ColdFusion »
Syed Hasan
Specialist Leader at Deloitte
I don't have much experience with them. We contact them only when something isn't working as expected out of the box....
Read full review of Adobe Web Experience Management »
R Mishra
Consultant at Tata Consultancy
The technical support is good, and I would give them an eight out of ten.
Read full review of Adobe Experience Manager Mobile [EOL] »
Vishu Aggarwal
Freelance Corporate Trainer at Freelancer

Read full review of Adobe Creative Cloud for Business »
Anonymous User
Head of Service Delivery at a tech services company
Their enterprise platform support has not been great, but it has improved. As compared to Oracle and other platforms...
Read full review of Adobe Commerce »
Umesh Kodali
Senior Adobe Analytics Developer at Freedom Financial Network
We contacted their technical support regarding the new audience and segments we were adding. We could not see those...
Read full review of Adobe Target »
Anonymous User
Quality and Office Manager at a tech consulting company
Good. Though it is not so easy to obtain your specific answer, but in the end, you are directed to the right solution.
Read full review of Adobe Workfront »
Anonymous User
Senior Software Consultant at a tech services company
Very very poor.
Read full review of Adobe Experience Manager »
Anonymous User
AEM Developer / Consultant at a tech services company
The technical support is active in responding but may take a while, depending on the complexity of the issue.
Read full review of Adobe Experience Manager »
Kanhaiya Kumar
Associate at Red Hat
I have worked very closely with the Adobe customer teams and their account managers. So, their support performance is...
Read full review of Adobe Experience Manager »
Anonymous User
Documentation Department Manager
The technical support can be rated as rather low.
Read full review of FrameMaker »
Anonymous User
Marketing Projects Manager at a leisure / travel company
Customer Service: Workfront support is quick and responses are elaborated, always providing a workaround if there...
Read full review of Adobe Workfront »
Anonymous User
Director of Project Management at a tech company
Customer Service: Excellent, very timely attention to urgent issues. Technical Support: Excellent, always had the...
Read full review of Adobe Workfront »
Anonymous User
Marketing Campaign Manager at a tech vendor
Customer Service: This is where Marketo falls short. Their customer service is awful. Technical Support: OK>
Read full review of Marketo »
Anonymous User
Workfront (AtTask) System Administrator at a financial services firm
Customer Service: Customer service is pretty good. Our customer service rep is very responsive. I log into the...
Read full review of Adobe Workfront »
Anonymous User
Product Owner at a media company
The support from Adobe Sign is very good. There is always improvement needed in support from all vendors. Sometimes...
Read full review of Adobe Sign »
Anonymous User
MS Candidate and Nonresident Fellow at a international affairs institute
I do not recall using the technical support.
Read full review of Adobe Connect »
Anonymous User
Global Product Marketing & Operations Lead at a hospitality company
Technical support is not good. I would rate them a two out of five.
Read full review of Marketo »
Anonymous User
Traffic Manager at a tech company
Customer Service: We have Platinum support, and are very well looked after. Our customer service representative is...
Read full review of Adobe Workfront »
Anonymous User
Web Traffic Manager at a financial services firm
Customer Service: On a scale from 1 to 10, and 10 being the highest level a 10! Technical Support: On a scale from 1...
Read full review of Adobe Workfront »
Anonymous User
UX Architect at a computer software company
Customer Service: Customer service is excellent. Technical Support: Technical support is excellent.
Read full review of Adobe Creative Suite [EOL] »

Review 1 of 30

Delfryanto .
Engineer at PT.Password Solusi Sistem
I rate the technical support an eight out of ten.
Read full review of PowerEdge C »
Rahul Sarangdhar
Senior Specialist at a tech vendor
I'd rate their L1 support a three out of ten. Their L2 and L3 support is good, but in the case of L1 support, for...
Read full review of Dell Avamar »
Abdul-Salam
Sr. Manager - System Analyst (Datacenter Infrastructure) at Sohar International
Dell EMC's technical support is excellent. The backend support is very strong, just like the implementation team....
Read full review of Dell PowerMax »
Mansoor Ahmed Salim Khan
Unit Head Systems Admin at Emirates National Schools
Dell's support is excellent - if any issues occur, we open the case, and the maintenance gets done. The only problem...
Read full review of Dell Avamar »
Jan Zentgraf
Consultant at IXPACK GmbH
We are not satisfied with the support team. Support is confusing and time-consuming. It could be improved.
Read full review of Dell Technologies DataIQ [EOL] »
Anonymous User
Infrastructure Engineer at a tech services company
I would evaluate the technical support as doing pretty well. I have never really had an issue with Unity's support.
Read full review of Dell Unity XT »
Muhammad Sharfuddin
Solution Architect & Technical Team Lead at NDS
The technical support is very good.
Read full review of Dell ProtectPoint [EOL] »
Chris Heuvel
System Engineer at Federal Data Systems
I have worked with customer support before. My impressions of Dell PowerEdge Rack Servers support specifically are...
Read full review of Dell PowerEdge Rack Servers »
Anonymous User
Windows Systems Administrator at a educational organization
I would rate the customer service and technical support a ten out of ten. I love support from Dell; they have always...
Read full review of Dell PowerEdge Rack Servers »
Dirk Verhoogen
Engineer and Specialist at Proximus Spearit
The technical support has significantly improved from where it was two years ago.
Read full review of Dell PowerStore »
Feisal Anooar
VP Global Markets, Global Head of Storage at a financial services firm
I was very impressed with the support overall. They understand customer service. They have never made me wait for...
Read full review of Dell PowerMax »
Gabriele Marini
IT Consultant at SPE
The technical support of the product is good. I would rate it a ten. I would give it 10 points.
Read full review of Dell PowerSwitch N-Series »
Anonymous User
Systems Engineer at a energy/utilities company
The technical support is horrible. It took a week for them to get back to us on what caused the outage. Also, there...
Read full review of Dell XtremIO »
Anonymous User
Quadria Rouen Agency Director at a computer software company
VxRail's technical support is very good.
Read full review of VxRail »
OlegIvanov
General Director at miromix unitedMiroMIX United
If any issues arise, you can always contact a professional from Dell. However, we don't have any support problems...
Read full review of Dell Unity XT »
Ramnesh Kumar
System Administrator at Lovely Professional University
Technical support is good. I can log complaints online through the portal and have engineers in line. I can also take...
Read full review of Dell SC Series »
Anonymous User
Enterprise Backup Engineer at a computer software company
Throughout the years they've been very, very good. In the early days, I ran into some SQL corruption back in the 5X....
Read full review of Dell Data Protection Advisor »
Anonymous User
Senior Associate, Enterprise Systems, EMEA & APAC Technology Services
Dell EMC support is good, but expensive.
Read full review of VNX [EOL] »
Anonymous User
IT Onsite Support Specialist at a consumer goods company
Dell's customer support is very good, especially since we have premium support for next-day hardware service.
Read full review of Dell PowerEdge Rack Servers »
Anonymous User
System Administrator at a hospitality company
We had one node that failed, and the technical support was very good about helping us.
Read full review of VxRail »
Mohammed Farooqui
Platform and Backup Support Senior Manager at a financial services firm
I would rate the technical support for this solution a seven out of ten. Since the start of COVID, there is a...
Read full review of Dell PowerEdge Rack Servers »
Anonymous User
Ops Manager at a real estate/law firm
While the solution has reached its end of life many years ago, and we haven't had technical support in years, before,...
Read full review of Dell EqualLogic PS series »
Alfredo Najera
Director of operations and projects at SERTEI Soluciones Informáticas
Their technical support is good. Sometimes, there is a delay in the replacement of the parts, but they are generally...
Read full review of Dell PowerConnect Switches [EOL] »
Rishiraj Nandedkar
Deputy General Manager ( Practice Head Data Protection and Migration) at Netmagic Solutions (An NTT Communications Company)
Dell EMC is pretty good in terms of customer support. We use our own team for maintenance.
Read full review of Dell Avamar »
BatjargalByambasuren
VP of Digital Technology and Innovation
They have superior customer support compared to Supermicro, which does not cater to enterprise-level needs.
Read full review of Dell PowerEdge Rack Servers »
Jasdevjuneja
Works
Dell support for Dell PowerMax is exceptional, rating a perfect 10 out of 10. The support team is highly capable and...
Read full review of Dell PowerMax »
Paulo Henrique Cruz Da Silva
Arquiteto de infraestrutura at Raizen
Technical support has been very good. We're very satisfied with the level of support they give us.
Read full review of VxRail »
Anonymous User
BI Project Manager/ Scrum Master at a computer software company
Their L1 support is not so good as of now. They have recently outsourced to a company, and they are not doing good....
Read full review of Dell RecoverPoint for Virtual Machines »
Anonymous User
Storage Analyst III at a energy/utilities company
When I need Dell EMC NetWorker support and there's a Dell EMC Data Domain issue, it's really easy to have support for...
Read full review of Dell NetWorker »
Anonymous User
Software Engineer at a comms service provider
We have been satisfied with the paid level of support we currently are on. There are different levels of support that...
Read full review of Dell PowerEdge Rack Servers »

Review 1 of 30

Technical Support

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