Compare Adobe vs Dell Technologies

Adobe

Based on 211 reviews.

Dell Technologies

Based on 2040 reviews.

Latest Research

Buyer's Guide

Adobe Experience Manager vs. Liferay Digital Experience Platform

March 2026

Liferay Digital Experience Platform vs. Adobe Experience Manager

Updated: March 2026

Buyer's Guide

Adobe Workfront vs. Jira

March 2026

Jira vs. Adobe Workfront

Updated: March 2026

Overview

Adobe Systems Incorporated is an American multinational computer software company. The company is headquartered in San Jose, California, United States. Adobe has historically focused upon the creation of multimedia and creativity software products, with a more-recent foray towards rich Internet application software development. It is best known for Photoshop, the Portable Document Format and Adobe Creative Suite, as well as its successor Adobe Creative Cloud.

Information Not Available

Sample Customers

Adobe Workfront

Advance Autoparts, Emerson, Covario, Cisco, Caroma, TREK, Sapient Nitro, ATB, LexisNexis, CarPhone Warehouse

Adobe Experience Manager

Metra

Popular Solutions

Adobe Workfront

11 reviews

Adobe Commerce

7 reviews

Adobe Experience Manager

14 reviews

Dell PowerEdge R-Series

140 reviews

Dell Unity XT

13 reviews

Dell PowerStore

129 reviews

Top Industries

Financial Services Firm

12%

Computer Software Company

Manufacturing Company

Comms Service Provider

Computer Software Company

11%

Manufacturing Company

10%

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Chris French
Manager, Enterprise Workfront Team at Capital One
The way that my company uses Adobe Workfront is primarily as a marketing solution for project management. We use it...
Read full review of Adobe Workfront »
Hilax Chamberlain
Digital Marketing Manager at Ford Motor Company
Adobe Experience Manager is one of the most powerful and scalable CMS platforms I have ever used. It serves as our...
Read full review of Adobe Experience Manager »
Andrew Christodoulou
Principal Product Manager at Swoon
There are two separate companies that I've worked with. One was part of an off-price fashion marketplace when Adobe...
Read full review of Adobe Commerce »
Bishen Gosai
Acrobat Sign Specialist at Learning Curve
My main use case for Adobe Sign internally from an organization perspective is that I have set up a customer...
Read full review of Adobe Sign »
Somnath-Shelke
Tech Architect at a tech vendor
My main use case for Adobe Web Experience Management is for static websites. Recently, it has been started for...
Read full review of Adobe Web Experience Management »

Review 1 of 5

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at Unisity LLC
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
Lead Architect at a comms service provider
I started as a Storage and Backup Administrator and have been working with Data Protector and Dell PowerProtect Data...
Read full review of Dell PowerProtect Data Manager »

Review 1 of 5

Customer Service

Andrew Christodoulou
Principal Product Manager at Swoon
We have very little interaction with the support team from Adobe. We work with an Adobe Commerce-accredited agency, a...
Read full review of Adobe Commerce »
Deepa Soni
Senior Software engineer at HCLSoftware
When issues arise in Adobe Workfront, such as when working on a workflow and a random field or URL is not working, or...
Read full review of Adobe Workfront »
Girish Bannur
Adobe Experience Developer at a financial services firm
The technical support services are generally good, with extensive documentation available. However, the support level...
Read full review of Adobe Target »
PradeepKumar25
Associate Manager at Tech Mahindra Limited
I didn't have the opportunity to interact with the technical team because I was on the frontend. The backend and data...
Read full review of Marketo »
Graham Sprague
Sr. Manager/Adobe Workfront Fusion Developer at Staples, Inc.
We had enterprise-level tech support, which was satisfactory. Support generally responded within twenty-four hours,...
Read full review of Adobe Workfront »
Md Ariful Islam
Application Engineer at Rakuten Symphony
I don't need any support from Adobe, so I don't have any experience with it.
Read full review of Adobe Commerce »
Nitish Lamba
Technology Lead at Infosys
While Adobe's support team generally addresses critical issues quickly, I've found their support to be not very...
Read full review of Adobe Target »
Andy Sibley
Workfront Consultant at a tech vendor
There has been a shift since Adobe purchased Adobe Workfront in 2019-2020. There has been a gradual shift where in...
Read full review of Adobe Workfront »
Harshit Gaur
Associate Data Analytics L1 at Publicis Sapient
Adobe Target's technical support team is very good. I contacted the support team in a couple of instances, and the...
Read full review of Adobe Target »
Anonymous User
Senior Cybersecurity Analyst at a energy/utilities company
I have personally never contacted the Adobe technical support or customer service team so I cannot comment on it.
Read full review of Adobe ColdFusion »
Anonymous User
President / Founder
Good.
Read full review of Adobe Connect »
Amol Seth
Technical Lead at a tech services company
I did contact support, but it was mainly project or requirement-specific. If something is not working, if there's an...
Read full review of Adobe Target »
Mitchel Mol
CEO / Owner at Aelion - Netherlands
Customer Service: Never had direct contact with Adobe ColdFusion customer service. Technical Support: Never had...
Read full review of Adobe ColdFusion »
Anonymous User
Associate Director, PMO
Customer Service: Excellent. We've always had good response time, and the representatives have been knowledgeable....
Read full review of Adobe Workfront »
Researcher
SDE at a tech vendor
We have reached out to Adobe support a few times, mainly for licensing clarification and configuration issues. The...
Read full review of Adobe ColdFusion »
Anonymous User
Company Specialist at a non-profit
I have always had good experiences with Adobe's customer service. They are helpful, although sometimes the accents...
Read full review of Adobe PDF Services API »
Ketan Sahasrabudhe
Infra At Idealake IT Pvt Ltd Head at Idealake Information Technology Pvt. Ltd.
Support for Adobe Experience Manager is good. I would rate it 8. They are always supportive.
Read full review of Adobe Experience Manager »
Anonymous User
Sr Project Manager-Resource & Infra
Customer Service: Very good! There are easy ways to submit "help"-type tickets and they are always picked up within...
Read full review of Adobe Workfront »
Anonymous User
Senior Technical Program Manager /Senior Lead Solution Architech- Product Technology & Gen AI at a insurance company
The response has been very quick. The resolution time depends on the type of ticket raised. For P1 tickets, the...
Read full review of Adobe Experience Manager »
Anonymous User
Technical Architect at a consumer goods company
I have no issues with the tool’s tech support.
Read full review of Adobe Commerce »
SaiKrishna3
AEM Specialist at Pearton
I rate the technical support a seven out of ten.
Read full review of Adobe Target »
Bryson Heath
Data Analyst at a tech services company
The customer support team has been very supportive throughout.
Read full review of Adobe Workfront »
Anonymous User
Owner of Ace Learning and Consulting
A 10 out of 10.
Read full review of Adobe Connect »
Anonymous User
Executive Director, Marketing Gastroenterology at a pharma/biotech company
I've never used technical support. I am not sure how helpful or responsive they are when you need assistance.
Read full review of Adobe Sign »
Anonymous User
IT Project Manager at a tech services company
Customer Service: 5/10 - No issues with customer service. Technical Support: 5/10. Great technical support --...
Read full review of Adobe Workfront »
Anonymous User
Workfront (AtTask) System Administrator at a financial services firm
Customer Service: Customer service is pretty good. Our customer service rep is very responsive. I log into the...
Read full review of Adobe Workfront »
Johan Aleman
Technical Program Manager at Concentrix Catalyst
The support teams from Adobe are, from my perspective, the least favorite part. The support team is struggling; when...
Read full review of Adobe Commerce »
Anonymous User
AEM/CQ5 Developer at a non-tech company
Support from Adobe is good and responds in a timely manner. Their ticketing system works and is useful for getting to...
Read full review of Adobe Experience Manager »
Anonymous User
Head of Marketing at a tech vendor
Customer Service: 8 out of 10 Technical Support: 8 out of 10
Read full review of Marketo »
Anonymous User
Digital Transformation specialist at a tech services company
We did not have issues to use the support.
Read full review of Marketo »

Review 1 of 30

Juan LuisNuñez
Engineering Director at MC Microcomputación
Working with Dell Support is really easy and reliable. In some cases, the response times could improve, but we...
Read full review of Dell RecoverPoint for Virtual Machines »
Siddharth_Jain
AIOPS Consultant at AIOPS Consultant
Prior to the acquisition, Support was good. After the acquisition, things became a bit slower, which seems to be...
Read full review of Moogsoft »
Mahmoud-Yassin
Head of IT Infrastructure and Security Operations at United Arab Bank
Excellent. The technical support at EMC is one of the best I have known.
Read full review of DD Boost »
Delfryanto .
Engineer at PT.Password Solusi Sistem
I rate the technical support an eight out of ten.
Read full review of Dell PowerEdge C- Series »
Rodrigo Pavao
Infrastructure Architect at Hardlink
Technical support is great. they are helpful and responsive.
Read full review of Dell PowerConnect Switches [EOL] »
Marc Gaethofs
ICT manager at Thys Bouwprojecten
The technical support could be better. The problem with Dell support is that you have to explain your case to...
Read full review of Dell PowerVault »
Storemgr67
Storage Manager at a financial services firm
Nine out of 10.
Read full review of Dell PowerProtect Data Domain »
Anonymous User
Storage Admin at a healthcare company
Other than upgrades, I have not had to use tech support. When I have had to do upgrades, they have been responsive,...
Read full review of Dell Unity XT »
AhmedHafied
EUC Consultant
I haven't used Dell EMC support. My colleagues made a ticket with Dell EMC one year ago, but it's a strong solution....
Read full review of VxRail »
Anonymous User
Implementation Engineer at Telindus
Since Dell took over EMC, the support has been very bad. Before, the support was fine. Now, the support is slow or...
Read full review of Dell Unity XT »
Anonymous User
VP IT Operations at a computer software company
Their support for their solutions is one of the best aspects of Dell.
Read full review of Dell PowerEdge R-Series »
Anonymous User
Storage Team Leader at a comms service provider
We've had some issues with technical support. I've found that they used to be quite good, however, they've gone...
Read full review of DD Boost »
Updesh Yadav
Senior network engineer at GoTech
The solution's customer service could be better. The support partners and distributors delay in replying to queries.
Read full review of Dell PowerEdge C- Series »
Thein-Lin
System Engineer at a tech services company
We have not experienced many issues requiring support, so I am not familiar with the customer service quality.
Read full review of Dell Unity XT »
Giorgio Pozzi
System Administrator at PORTGUARDIAN.COM SRL
I rate the technical support a nine out of ten.
Read full review of Dell PowerVault »
Anonymous User
Head of Datacenter Department: at a tech services company
The support is very reactive.
Read full review of Dell Unity XT »
Herzel Cohen
IT Infrastructure Manager at a real estate/law firm
Support is very good if we need it. If we have any problem with the equipment, the Dell team works with us to fix...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Co Founder at a tech services company
Dell's EMC technical support is very good.
Read full review of VxRail »
Anonymous User
Chief Executive Officer at a cloud solution provider
We've relied on tech support for at least twenty years, and every time we've reached out, we've received swift and...
Read full review of Dell PowerEdge R-Series »
AthumanJuma
Data Center Engineer at Emerging Communications Limited
Dell has a good portfolio for support. We can place an order, and there is an option to choose what kind of support...
Read full review of Dell PowerEdge FX [EOL] »
Anonymous User
System engineer at a engineering company
We encounter challenges, which we escalate to our internal support team and engage for resolution. The process seems...
Read full review of VxRail »
Anonymous User
Senior Cloud Consultant at a comms service provider
I don't have first-hand experience with technical support. We have a support help desk. Clients can call in and we...
Read full review of VxRail »
Alex McIntosh
Senior Infrastructure Analyst at a financial services firm
On the whole, their technical support is pretty good. However, the response time and competence could be improved. If...
Read full review of Dell RecoverPoint for Virtual Machines »
Roni Pozdner
IT Systems Administrator at a computer software company
If I would give the customer support a rating on a scale of one to ten, I'd give them an 8.5 as there's always room...
Read full review of Dell PowerEdge R-Series »
Patrick Ferrari
System Engineer at a computer software company
Sometimes, I have contacted the solution's technical support, and I would say they were good, but it all depends on...
Read full review of Dell PowerStore »
FirasFtirich
Infrastructure & Cloud Pre-Sales Engineer at BITS
The customer service and support team is good. The support is good, considering their response time and availability...
Read full review of Dell PowerEdge XE-Series »
Anonymous User
Senior System Administrator at a healthcare company
I don't have much experience with them, but they are a little bit slow in responding to the cases. In Saudi Arabia,...
Read full review of Dell VxBlock System »
Anonymous User
System Administrator at a hospitality company
We had one node that failed, and the technical support was very good about helping us.
Read full review of VxRail »
Crispin Ferreira
Cloud Solutions Architect at a tech vendor
I evaluate the customer service support for Dell PowerEdge Rack Servers as pretty rock solid and top-notch,...
Read full review of Dell PowerEdge R-Series »
Cheul Jin-Lee
Consultant at TechData BIMA JSC
The initial support for the second job from PA in Vietnam is highly commendable and competes well. Moreover, my NDA...
Read full review of Dell Unity XT »

Review 1 of 30

Technical Support

No Data Available

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