Compare Adobe vs Dell Technologies

Adobe

Based on 74 reviews.

Dell Technologies

Based on 1038 reviews.

Overview

Adobe Systems Incorporated is an American multinational computer software company. The company is headquartered in San Jose, California, United States. Adobe has historically focused upon the creation of multimedia and creativity software products, with a more-recent foray towards rich Internet application software development. It is best known for Photoshop, the Portable Document Format and Adobe Creative Suite, as well as its successor Adobe Creative Cloud.

Information Not Available

Sample Customers

Popular Solutions

6 reviews

5 reviews

2 reviews

77 reviews

Dell PowerEdge Rack Servers

55 reviews

Dell Avamar

38 reviews

Top Industries

Comms Service Provider

20%

Computer Software Company

18%

Financial Services Firm

10%

Government

Comms Service Provider

24%

Computer Software Company

20%

Government

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Amit Singh
Adobe Experience Manager and AEM-Mobile at a tech services company
It is helpful for hybrid applications, generic templates, third-party data synchronization, and user-specific data...
Read full review of Adobe Experience Manager »
Fabiana GO
Adobe solutions Architect at BUYSOFT DO BRASIL LTDA
My clients are using the solution for training centers, for presenting webinars. I'm using it for webinars and for...
Read full review of Adobe Connect »
Syed Hasan
Specialist Leader at Deloitte
We use it to help our clients in digitalizing their marketing platform. In terms of its deployment and version, most...
Read full review of Adobe Web Experience Management »
Manjunatha OK
Marketo Consultant at Webtech software servies
Marketo is used for creating landing pages and sending email newsletters. It is mostly used for engaging the leads...
Read full review of Marketo »
JoaoGeorge
Director of Strategy at Minitel SA

Read full review of Adobe Flash »

Review 1 of 5

PAOLO JONATHAN
Senior Infrastructure Engineer at CROSSWORLD SOLUTIONSTECHNOLOGIES COROPORATION

Read full review of Dell Encryption Enterprise »
Alok Ranjan
Technical Lead at a comms service provider
The general use case for VxRail was to deal with the obsolescence because the current infra was not adequate to deal...
Read full review of VxRail »
Anonymous User
Security Consultant at a consultancy
We primarily use the solution for log monitoring and network traffic analysis as well as alarming for security events.
Read full review of Secureworks Taegis ManagedXDR »
Anonymous User
Storage Team Leader at a comms service provider
I primarily use the solution for the backup capabilities. I'm using about 100 terabytes daily.
Read full review of DD Boost »
Anonymous User
Storage Consultant at a computer software company
We primarily use the solution for its high availability.
Read full review of Symmetrix Remote Data Facility »

Review 1 of 5

Customer Service

Oscar Del Ama
Deputy CEO at Pedro Garcia
The technical support has to go to a partner company, it is not directly related to Magento. It has to go to the...
Read full review of Magento »
Chirag Bhavsar
Founder and CEO at Coduzion Technologies Pvt Ltd
I have actually used the customer support. Magento has an extension system also, where you can publish your extension...
Read full review of Magento »
R Mishra
Consultant at Tata Consultancy
The technical support is good, and I would give them an eight out of ten.
Read full review of Adobe Experience Manager Mobile [EOL] »
Fabiana GO
Adobe solutions Architect at BUYSOFT DO BRASIL LTDA
When I buy for my clients, my clients ask about support from Adobe or some other support for the solution. I tend to...
Read full review of Adobe Connect »
JoaoGeorge
Director of Strategy at Minitel SA
My experience with technical support has been fine.
Read full review of Adobe Flash »
SabinMindrut
Head of Digital Marketing Operations at a marketing services firm
Their technical support is all right.
Read full review of Marketo »
Mitchel Mol
CEO / Owner at Aelion - Netherlands
Customer Service: Never had direct contact with Adobe ColdFusion customer service. Technical Support: Never had...
Read full review of Adobe ColdFusion »
Manjunatha OK
Marketo Consultant at Webtech software servies
Their technical support gives you just the basic support. If you need more or in-depth information, you can approach...
Read full review of Marketo »
Anonymous User
MAP ETL Developer at a tech services company
I've never contacted Marketo technical support.
Read full review of Marketo »
Anonymous User
Chief Technology Architect at a tech services company
Adobe usually don't want to speak to the integrators, they want to speak with the client. That's the approach in...
Read full review of Adobe Experience Manager »
Anonymous User
AEM Developer / Consultant at a tech services company
The technical support is active in responding but may take a while, depending on the complexity of the issue.
Read full review of Adobe Experience Manager »
Anonymous User
Ux designer & content strategist at a energy/utilities company
I have not contacted technical support.
Read full review of Adobe Experience Manager Mobile [EOL] »
Anonymous User
Marketing Campaign Manager
Customer service is prompt, friendly, and generally helpful.
Read full review of Marketo »
Anonymous User
Owner of Ace Learning and Consulting
A 10 out of 10.
Read full review of Adobe Connect »
Anonymous User
Marketing at Kenes Group
Customer Service: I would give customer service a rating of three out of 10. Technical Support: I would give...
Read full review of Marketo »
Anonymous User
Growth Strategies and Demand Generation Consultant at a marketing services firm
I would give technical support a rating of 5/10.
Read full review of Marketo »
Anonymous User
Marketing & Innovation Director at Navita BR
When needed, the Adobe Support team was helpful, quick, and solved our problems (mainly cluster configuration issues)...
Read full review of Adobe ColdFusion »
Anil Dhull
Founder at Kav Interactive
Technical support is good. We can call our technical support and we can open our case in the community.
Read full review of Marketo »
Anonymous User
Senior AEM/CQ Admin Consultant & Business and Community Development
The technical support for AEM has to be at a very high level to begin with, so, I've worked with some amazing people;...
Read full review of Adobe Experience Manager »
Anonymous User
Senior Consultant AEM at a manufacturing company
Six out of 10. The tech support from Adobe is slow to respond and takes a lot of time to fix product related bugs.
Read full review of Adobe Experience Manager »
Anonymous User
AEM/CQ5 Developer at a non-tech company
Support from Adobe is good and responds in a timely manner. Their ticketing system works and is useful for getting to...
Read full review of Adobe Experience Manager »
Anonymous User
Managing Partner and AEM Architect at a tech vendor
Support from Adobe is good and responds in a timely manner. Their ticketing system works and is useful to get to the...
Read full review of Adobe Experience Manager (AEM) Forms »
Anonymous User
UX Architect at a computer software company
Customer Service: Customer service is excellent. Technical Support: Technical support is excellent.
Read full review of Adobe Creative Suite [EOL] »
Anonymous User
Director, Service Training at a construction company
Adobe has a VAR system, where they have authorized resellers and dealers. Our first call is to the dealer, and they...
Read full review of Adobe Connect »
Anonymous User
Global Product Marketing & Operations Lead at a hospitality company
Technical support is not good. I would rate them a two out of five.
Read full review of Marketo »
Anonymous User
Digital Transformation specialist at a tech services company
We did not have issues to use the support.
Read full review of Marketo »
Anonymous User
MS Candidate and Nonresident Fellow at a international affairs institute
I do not recall using the technical support.
Read full review of Adobe Connect »
Anonymous User
Learning Solutions Developer II at a legal firm
I have not needed to contact Adobe technical support.
Read full review of Adobe Captivate »
Anonymous User
Marketing Campaign Manager at a tech vendor
Customer Service: This is where Marketo falls short. Their customer service is awful. Technical Support: OK>
Read full review of Marketo »
Anonymous User
Head of Service Delivery at a tech services company
Their enterprise platform support has not been great, but it has improved. As compared to Oracle and other platforms...
Read full review of Magento »

Review 1 of 30

Daniel Lopes
Technical Sales Engineer at Carbon
Technical support is great. I keep hearing reviews that it's very good. When you're opening a request or a ticket...
Read full review of Dell PowerEdge Rack Servers »
Mukesh Choithani
AVP-Datacenter Practice at Galaxy Office Automation Pvt. Ltd.
The technical support of VxRail is good.
Read full review of VxRail »
Haseeb Sheikh
Assistant Manager IT Infrastructure at ufone
I'm very satisfied with Dell's technical support. It's very easy to open an SR and get support from them, and...
Read full review of Dell NetWorker »
Flavio Araujo
User
Very good.
Read full review of Dell Unity XT »
Richard Artes
Senior Network Admin at a educational organization
Dell Pro Support is great, you always get through to someone who knows what they are talking about. They are helpful...
Read full review of Dell PowerEdge VRTX »
Osman Sercan SADIKOGLU
Storage and Backup System Architect at Turkiye Finans Participation Bank
I'm happy with Dell's technical support - we have a private support contact that ensures we get good support.
Read full review of Dell PowerMax NVMe »
Shehan Attapattu
head of presales at a integrator
Support is okay. We don't use it frequently as our engineers can manage well. Only when they can't handle a problem,...
Read full review of Dell Avamar »
Jesse_B
Manager of networks and infrastructure at Ministry of Health
The support for Dell XR2 Rugged Server is very good. They have the best support model for their solutions. They are...
Read full review of Dell XR2 Rugged Server »
Anonymous User
Senior Systems Engineer - Storage Resource Management at a tech services company
The technical support is very good.
Read full review of Dell VPLEX »
Anonymous User
System Administrator at a computer software company
Customer Service: Customer service does respond on time. Technical Support: Technical support is good.
Read full review of VNX [EOL] »
Mohamed-Ashraf
System Operation Engineer at Stayfit
Technical support is very good.
Read full review of Dell Avamar »
Anonymous User
IT Manager at a tech services company
Technical support depends on the contract and the partner that you are working with. There are some partners that...
Read full review of Dell XtremIO »
Anonymous User
IT Specialist at a government
Technical support has been good to us.
Read full review of Dell EqualLogic PS series »
Daniel Bruce
CTO at a insurance company
The technical support for this solution is very good. I would rate them an eight and a half.
Read full review of VxRail »
Anonymous User
Systems Engineer at a energy/utilities company
The technical support is horrible. It took a week for them to get back to us on what caused the outage. Also, there...
Read full review of Dell XtremIO »
Anonymous User
Solution Architect at a tech services company
The technical support is good.
Read full review of Dell Unity XT »
Anonymous User
Systems Architect at a tech services company
EMC Technical support is generally very attentive and will escalate to EMC Engineering as needed.
Read full review of ViPR [EOL] »
Anonymous User
Senior Cloud Consultant at a comms service provider
I don't have first-hand experience with technical support. We have a support help desk. Clients can call in and we...
Read full review of VxRail »
Letarik Terefe Debella
Software System Team Leader at Ethiopian Roads Administration
We haven't contacted technical support recently. We want it decommissioned right now.
Read full review of Dell Avamar »
Anonymous User
Systems Engineer at a tech services company
Aside from the finger-pointing, they're generally pretty easy to work with. But in my opinion, it's hard to get up to...
Read full review of Dell Unity XT »
Anonymous User
Enterprise Architect at a healthcare company
The customer service for this solution is excellent. We received assistance with a four-hour response time. I would...
Read full review of Dell PowerMax NVMe »
Mahammad Shafi Shaikh
Senior Manager Information System Administration at Agro Tech Foods Limited
Whenever there are any technical or hardware issues, we contact Dell. They will attend to us immediately. On a scale...
Read full review of VxRail »
Anonymous User
Senior Solutions Architect at a computer software company
Other people from my team interact with the technical support team at Dell. I have not heard anything negative so it...
Read full review of Dell XC Appliance [EOL] »
Anonymous User
Infrastructure Engineer at a financial services firm
As I said above, when you call, their support is a little light on the "tech. Sometimes you get the correct people....
Read full review of Dell Unity XT »
Bennie Blakney
Systems Engineer at a pharma/biotech company
In my position, I don't use the technical support. We do have other employees who, I'm sure, have used it. There are...
Read full review of Dell SC Series »
Dave Homp
Manager of Storage and Backup at a healthcare company
Our experience with technical support depends. That mid-range is probably not the strong suit in terms of Dell EMC...
Read full review of Dell Unity XT »
Anonymous User
System Administrator at a media company
We haven't needed to contact technical support.
Read full review of Dell PowerConnect Switches »
Anonymous User
Director of Infrastructure Services at a tech services company
I would give technical support a rating of 7/10.
Read full review of Dell XtremIO »
Anonymous User
Director of Exploitation at a security firm
Technical support is very good.
Read full review of VNX [EOL] »
Anonymous User
IT Infrastructure analyst at a energy/utilities company
There were delays in solving problems.
Read full review of Dell VPLEX »

Review 1 of 30

Technical Support

No Data Available

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