Compare Adobe vs Dell Technologies

Adobe

Based on 207 reviews.

Dell Technologies

Based on 2001 reviews.

Latest Research

Buyer's Guide

Adobe Experience Manager vs. Liferay Digital Experience Platform

January 2026

Liferay Digital Experience Platform vs. Adobe Experience Manager

Updated: January 2026

Buyer's Guide

Adobe Workfront vs. Jira

February 2026

Jira vs. Adobe Workfront

Updated: February 2026

Overview

Adobe Systems Incorporated is an American multinational computer software company. The company is headquartered in San Jose, California, United States. Adobe has historically focused upon the creation of multimedia and creativity software products, with a more-recent foray towards rich Internet application software development. It is best known for Photoshop, the Portable Document Format and Adobe Creative Suite, as well as its successor Adobe Creative Cloud.

Information Not Available

Sample Customers

Adobe Workfront

Advance Autoparts, Emerson, Covario, Cisco, Caroma, TREK, Sapient Nitro, ATB, LexisNexis, CarPhone Warehouse

Adobe Experience Manager

Metra

Popular Solutions

Adobe Workfront

11 reviews

Adobe Commerce

8 reviews

Adobe Experience Manager

13 reviews

Dell PowerEdge R-Series

148 reviews

Dell Unity XT

13 reviews

Dell PowerStore

122 reviews

Top Industries

Financial Services Firm

12%

Computer Software Company

10%

Manufacturing Company

Retailer

Computer Software Company

12%

Manufacturing Company

10%

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Chris French
Manager, Enterprise Workfront Team at a financial services firm
The way that my company uses Adobe Workfront is primarily as a marketing solution for project management. We use it...
Read full review of Adobe Workfront »
Hilax Chamberlain
Digital Marketing Manager at a manufacturing company
Adobe Experience Manager is one of the most powerful and scalable CMS platforms I have ever used. It serves as our...
Read full review of Adobe Experience Manager »
Andrew Christodoulou
Principal Product Manager at a manufacturing company
There are two separate companies that I've worked with. One was part of an off-price fashion marketplace when Adobe...
Read full review of Adobe Commerce »
Somnath-Shelke
Tech Architect at a tech vendor
My main use case for Adobe Web Experience Management is for static websites. Recently, it has been started for...
Read full review of Adobe Web Experience Management »
Lavanya Prasanna Kumar
System Consultant
My use cases for Adobe Sign include working in NNE until April, where I played as an Adobe Enterprise Admin for...
Read full review of Adobe Sign »

Review 1 of 5

Branko Cirovic
Storage Engineer at a outsourcing company
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Gouranga Maiti
Sr. Project Manager IT at a manufacturing company
My usual use cases for Dell PowerMax require high throughputs, so I need computing power in addition to IOPS, which...
Read full review of Dell PowerMax »
Anonymous User
Supply Chain and Procurement Specialist at a tech services company
We use several versions of Dell PowerEdge R-Series. Most of the servers we currently use are the R350s. R370s are not...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at a aerospace/defense firm
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

Customer Service

Michela Bruna
Ux designer & content strategist at a energy/utilities company
I have not contacted technical support.
Read full review of Adobe Experience Manager Mobile [EOL] »
Komal Jain
Product Manager at a consultancy
We raise priority tickets with Adobe when we face issues. We get priority support service since my organization is a...
Read full review of Adobe Workfront »
Hilax Chamberlain
Digital Marketing Manager at a manufacturing company
My experience with customer support has been extremely positive. When reaching out to them, they respond quickly and...
Read full review of Adobe Experience Manager »
Vengadesh Raj
Engineer - Product and Platform Engineering at a financial services firm
I have not personally interacted with customer service or raised any tickets. Our Adobe Experience Manager team...
Read full review of Adobe Experience Manager »
Sreenu Kumar
Consultant at a consultancy
During the design discovery phase, we encounter situations where there are product limitations but customer needs...
Read full review of Adobe Workfront »
Puneeth Babu
Senior Technical Consultant at a tech services company
The move to the cloud has been challenging, and I've had to contact technical support. I would rate them at seven on...
Read full review of Adobe Experience Manager »
Elavarasan Devarajan
Target Team Lead at a consultancy
I contact the technical support team whenever I want to update the website's privacy content. Support depends on the...
Read full review of Adobe Target »
Girish Bannur
Adobe Experience Developer at a financial services firm
The technical support services are generally good, with extensive documentation available. However, the support level...
Read full review of Adobe Target »
ShivaKumar4
Senior Consultant at a consultancy
Workfront's technical support is really helpful. Since the company I work for is a partner of Adobe, the response...
Read full review of Adobe Workfront »
Anonymous User
Workfront (AtTask) System Administrator at a financial services firm
Customer Service: Customer service is pretty good. Our customer service rep is very responsive. I log into the...
Read full review of Adobe Workfront »
Anonymous User
MS Candidate and Nonresident Fellow at a international affairs institute
I do not recall using the technical support.
Read full review of Adobe Connect »
Anonymous User
Owner
Customer Service: 5/10 - it is sometimes tough to get an advanced technician to review tickets. I find I am more...
Read full review of Adobe Workfront »
Anonymous User
Marketing at a hospitality company
Customer Service: I would give customer service a rating of three out of 10. Technical Support: I would give...
Read full review of Marketo »
Anonymous User
Supervisor, Project Management at a pharma/biotech company
Customer Service: Customer service is great with Workfront. Everyone you speak to seems genuinely interested in...
Read full review of Adobe Workfront »
Anonymous User
Growth Strategies and Demand Generation Consultant at a marketing services firm
I would give technical support a rating of 5/10.
Read full review of Marketo »
Anonymous User
Documentation Department Manager
The technical support can be rated as rather low.
Read full review of FrameMaker »
Antony Jero
Programmer at a healthcare company
I have connected multiple times with technical support for API-oriented queries. In my initial days, I raised queries...
Read full review of Adobe Workfront »
Anonymous User
Director, Service Training at a construction company
Adobe has a VAR system, where they have authorized resellers and dealers. Our first call is to the dealer, and they...
Read full review of Adobe Connect »
Anonymous User
Company Specialist at a non-profit
I have always had good experiences with Adobe's customer service. They are helpful, although sometimes the accents...
Read full review of Adobe PDF Services API »
Ashwini N
Manager at a computer software company
I've contacted Adobe Target support a few times, mostly regarding feature limitations or questions. They have been...
Read full review of Adobe Target »
Jianjun (J.J.) Fu
VP at a financial services firm
Adobe support is good.
Read full review of Adobe Target »
Anonymous User
AEM Developer / Consultant at a tech services company
The technical support is active in responding but may take a while, depending on the complexity of the issue.
Read full review of Adobe Experience Manager »
Anonymous User
Sr Project Manager-Resource & Infra
Customer Service: Very good! There are easy ways to submit "help"-type tickets and they are always picked up within...
Read full review of Adobe Workfront »
Johan Aleman
Technical Program Manager
The support teams from Adobe are, from my perspective, the least favorite part. The support team is struggling; when...
Read full review of Adobe Commerce »
Anonymous User
Technical Architect at a consumer goods company
I have no issues with the tool’s tech support.
Read full review of Adobe Commerce »
Anonymous User
MAP ETL Developer at a tech services company
I've never contacted Marketo technical support.
Read full review of Marketo »
Anonymous User
UX Architect at a computer software company
Customer Service: Customer service is excellent. Technical Support: Technical support is excellent.
Read full review of Adobe Creative Suite [EOL] »
Oscar Del Ama
Deputy CEO at a non-tech company
The technical support has to go to a partner company, it is not directly related to Magento. It has to go to the...
Read full review of Adobe Commerce »
Tyler Slingerland
Graphic Design Specialist
I have not had any issue or have spoken to any of the service personnel.
Read full review of Adobe Creative Suite [EOL] »
Anonymous User
Owner
My experience with the support team has been amazing. I've contacted them in many different ways, whether it's just a...
Read full review of Adobe Workfront »

Review 1 of 30

Amarjit Rathee
Associate Vice President at a tech services company
The support is excellent. The remote team is proactive.
Read full review of Dell ObjectScale »
Hans Blaasvær
Managing Director at a tech services company
The technical support for Dell Data Protection is excellent and expensive. Their technical support has a fast...
Read full review of Dell Data Protection - Endpoint Security Suite [EOL] »
Chea Thoya
Business Unit Head - Enterprise Compute and Business Resiliency at a tech services company
The support from the vendor was quick.
Read full review of Dell NetWorker »
Vaidyanathan Swaminathan
Co-Founder at a outsourcing company
I rate the technical support an eight out of ten.
Read full review of Dell PowerPath »
Chris Childerhose
Enterprise Architect at a tech company
Customer Service: Customer service for this unit is top notch and they are fast to get back to you with a Support...
Read full review of Dell PowerProtect Data Domain »
Muzammil Nasim
Software Architect at a manufacturing company
I rate Dell support eight out of 10. The technical support is good, but we had to involve a contractor, which caused...
Read full review of Dell PowerEdge XE-Series »
Pascal Blonde
Administrator Systems de Reseaux at a comms service provider
It is different for PowerEdge. It is a bit different for the PCs. For the servers, support is very good indeed. I...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Manager Private Cloud Solutions at a comms service provider
We have regular contact with the customer support team. We recently changed the ECRS server to the LCDRS server. This...
Read full review of Dell CloudIQ »
Shehan Attapattu
head of presales at a tech services company
Their technical support was actually good. In the POC environment, we needed some help, and they supported us with that.
Read full review of DD Boost »
Anonymous User
Senior Systemms Administrator at a tech services company
Customer Service: Very good. Technical Support: Very good.
Read full review of Dell AppSync »
Arik Genzelinakh
CEO at a tech services company
I have worked with customer support. In my opinion, customer support is very good. On a scale of one to ten, I would...
Read full review of Dell PowerEdge R-Series »
Anonymous User
System & Infrastructure Specialist at a manufacturing company
We've had issues with support. We've contacted them about it and are working with them to try to resolve it. We're...
Read full review of Dell PowerEdge VRTX [EOL] »
Anonymous User
Systems Engineer Senior at a healthcare company
I never had any issues with support on the storage array.
Read full review of Dell XtremIO »
Anonymous User
Head of DevOps at a recreational facilities/services company
Dell Enterprise Desktops and Laptops customer service and technical support are very good.
Read full review of Dell Business Laptops »
Rafael Perelli
IT Infrastructure Coordinator at a manufacturing company
The solution's technical support used to be much better some years ago, but now it is a little worse. Normally, Dell...
Read full review of Dell PowerStore »
BatjargalByambasuren
VP of Digital Technology and Innovation
They have superior customer support compared to Supermicro, which does not cater to enterprise-level needs.
Read full review of Dell PowerEdge R-Series »
Anonymous User
IT Infrastructure Engineer at a manufacturing company
We initially worked with support during the initial implementation. Beyond that, we've barely used their services.
Read full review of Dell PowerStore »
Anonymous User
Network Engineer at a real estate/law firm
Customer Service: The support engineers are a very smart, capable group. Many have been working with us for...
Read full review of Dell Credant [EOL] »
Anonymous User
Systems Engineer at a government
Their support is something I would rate a 10 because I don't have problems with support. This is one of the reasons...
Read full review of Dell PowerStore »
Anonymous User
Systems Administrator at a manufacturing company
I've had no issues with technical support, and they've been very quick and responsive. I've had to call them, maybe...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Service Manager at a educational organization
The support is efficient. We have access to the spare parts catalog, We can diagnose a file and send it to them, and...
Read full review of Dell PowerEdge R-Series »
Mohamed-Ashraf
System Operation Engineer at a non-tech company
Technical support is very good.
Read full review of Dell Avamar »
Marcos Palmiro
Infrastructure and Capacity Architecture Specialist at a comms service provider
It's very good. They do proactive monitoring, and if something goes wrong, they come and solve the issue without us...
Read full review of Dell VMAX All Flash »
Stefan Hermes
Director/technischner it- leiter
I've been consistently struck by the profound depth of knowledge exhibited by both the general representatives and...
Read full review of Dell PowerEdge R-Series »
Vasanth_Kumar
Director Of Information Technology at a outsourcing company
We've dealt with technical support in the past. We dealt with HP, IBM, and Cisco a long time ago, and we find Dell...
Read full review of VxRail »
Anonymous User
Storage Analyst III at a energy/utilities company
I have had excellent support because I am not using overseas support. I try to have support agents in Utah USA, and...
Read full review of Dell PowerProtect Data Domain »
Hussein Harb
Director at a computer software company
I would rate technical support an eight out of ten. We have never had a problem with technical support. There are a...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Head Of IT at a financial services firm
Dell EMC is actually one of the strategic vendors we work with, so they have quite a big presence at our bank. We...
Read full review of Dell Unity XT »
Anonymous User
Network Admin at a university
So far, the technical support has been pretty good. We actually worked with a third-party who worked with Dell on the...
Read full review of VxRail »
Hassan Amin
System Engineer at a financial services firm
We have worked with Dell support for quite a while. They are very responsive and helpful.
Read full review of Dell NetWorker »

Review 1 of 30

Technical Support

No Data Available

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