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Ahmet Kilic - PeerSpot reviewer
Network and Security Unit Manager at Bankalararası Kart Merkezi (BKM)
Real User
Leaderboard
It's an effective way to troubleshoot unknown issues, but it could use a dashboard

What is our primary use case?

Wireshark is a packet analysis tool. We check Wireshark when we don't know what's causing an issue.  The network packets never lie. Three people on my company's network team use Wireshark. 

How has it helped my organization?

It's an efficient solution for determining unexplained issues. It helps us rule out the network as the cause of an issue. When people don't know the reason for a problem, they always believe it's the network. Wireshark enables us to prove ourselves to the other teams. 

What is most valuable?

Wireshark is a simple solution. 

What needs improvement?

Wireshark doesn't have a dashboard. 

Buyer's Guide
Wireshark
August 2025
Learn what your peers think about Wireshark. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
867,349 professionals have used our research since 2012.

For how long have I used the solution?

We have been using Wireshark for around 10 years.

What do I think about the stability of the solution?

Wireshark is stable. 

What do I think about the scalability of the solution?

Wireshark is scalable.

How was the initial setup?

Setting up Wireshark is easy and usually takes about 10 to 15 minutes. 

What's my experience with pricing, setup cost, and licensing?

Wireshark is open source, but you can pay for support. 

What other advice do I have?

I rate Wireshark seven out of 10. If you use the free version, you can't get technical support, but it's cost-effective. When you first use Wireshark, it can seem complex, but it's an effective solution once you get used to it. Packet analysis is complicated, but it's the best way to do the job once you understand the solution.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Chad Nel - PeerSpot reviewer
Senior System Administrator at YGtech
Real User
It's a powerful tool that lets you see everything in your network
Pros and Cons
  • "Wireshark has a lot of features. It's a powerful tool if you're familiar with it. You can see everything on the network with it."
  • "The average person would probably find Wireshark hard to use. When I first installed it, I was overwhelmed by all the data it was shooting out. It doesn't make sense until you start doing some research and figure out what everything means. It isn't the most user-friendly tool. It just provides so much information."

What is our primary use case?

Wireshark is a tool for ARP scanning. I started using Wireshark back when I had a YouTube channel. It was mostly a security channel to show people how easily you can get hacked and how to hack. I was doing some research for my videos. I didn't know much about security, but I was interested in it, and Wireshark was one of the software solutions that kept popping up.

I watched some videos on how to use it and incorporated that into some of my videos. When I discovered something funny on my network a couple of years later, I decided to reinstall Wireshark to run some scans and found the culprit.

 It's all on-premises. Here in South Africa, a couple of companies have migrated to the cloud, but that's quite expensive for many of them. It's much easier and cheaper to buy a server and host everything locally. The only thing they keep in the cloud is email because on-premise email is just horrible. Most of my clients are on-premises. One or two has Azure or something like that.

What is most valuable?

Wireshark has a lot of features. It's a powerful tool if you're familiar with it. You can see everything on the network with it.

What needs improvement?

The average person would probably find Wireshark hard to use. When I first installed it, I was overwhelmed by all the data it was shooting out. It doesn't make sense until you start doing some research and figure out what everything means. It isn't the most user-friendly tool. It just provides so much information. 

I'm probably not familiar with it enough to say what features it's missing, but it could be a bit more accessible to the average system administrator having issues on their network so they can pull it out and run some scans.

What do I think about the stability of the solution?

I rate Wireshark eight out of 10 for stability.

What do I think about the scalability of the solution?

I probably won't be able to give good input on this, but I will give Wireshark eight out of 10 for scalability based on the limited time that I've used it.

Which solution did I use previously and why did I switch?

I also use MikroTik. It's easy because I've been working with it for years, so it's hard for me to compare it with Wireshark, which I only learned to make my YouTube videos and used a couple of times in the past. 

I'd say Wireshark and Nmap are more advanced and in-depth than using MikroTik by itself, but I haven't encountered a problem I couldn't resolve without using Wireshark. The exception is when a client doesn't have MikroTik, and they use a plain router or something like that. Obviously, I would need to pull out the other tools. MikroTik does what I need it to do. 

How was the initial setup?

Wireshark uses a simple "next, next, finish" installer. Any person who can read can install it.

What other advice do I have?

I rate Wireshark eight out of 10. It has much more network functionality than MikroTik, but the downside is a person has to learn it to use it correctly. Maybe make it my New Year's resolution to watch a tutorial on how to use it and start using it more in the new year.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Wireshark
August 2025
Learn what your peers think about Wireshark. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
867,349 professionals have used our research since 2012.
Hafiz Umar Farooq - PeerSpot reviewer
Founder & CEO at ITGAT
Real User
A comprehensive troubleshooting tool, with excellent deep-packet inspection functionality
Pros and Cons
  • "The strongest feature of this solution, is the ability it gives us to carry out deep-packet inspections on our network, particularly when a function isn't performing as it should."
  • "We would like the product to be developed so that it doesn't rely on internet access for installation. We would like to see all of the components required to be integrated into the installer."

What is our primary use case?

We use this solution for troubleshooting network issues.

What is most valuable?

The strongest feature of this solution, is the ability it gives us to carry out deep-packet inspections on our network, particularly when a function isn't performing as it should.

What needs improvement?

We would like the product to be developed so that it doesn't rely on internet access for installation. We would like to see all of the components required to be integrated into the installer.

For how long have I used the solution?

We have been working with this solution for around three years.

What do I think about the stability of the solution?

This is a very stable product.

What do I think about the scalability of the solution?

We have found this solution to be scalable across all operating systems.

How was the initial setup?

The initial setup of this solution is very simple.

What's my experience with pricing, setup cost, and licensing?

We are using a freeware version of this solution, so there are no licence costs involved.

What other advice do I have?

We would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Rajendra Thakur - PeerSpot reviewer
Incident manager at Cisco
Real User
User-friendly with an easy setup and a nice interface
Pros and Cons
  • "The options that are required to get the details for the packet drops are good."
  • "You need good network connectivity to download during the setup, otherwise, it might take a while."

What is our primary use case?

It's a tool that we use to capture the network and if there is any lag or if there are packet drops.

It's a very useful tool. We are using it to monitor any network depreciation. For example, suppose there's a call going on between two IP phones and one person says that I cannot hear you. There's definitely something wrong. The RTP is getting dropped, and the packets are getting dropped. We need to capture the live call or if there are any prerecord calls for this particular time period. We go ahead and use this tool to find out whether the packets dropped when a packet is dropped and what caused the audio issue or video issue. We actually use it to understand any network issues.

What is most valuable?

I've been using it for quite some time, and I find that it's very user-friendly. The interface is good. 

The options that are required to get the details for the packet drops are good. All the options are available for whatever is required. I can choose any of them and search easily, and I can also pull the report and publish it to the team or whoever requires it. 

It's easy to set up.

What needs improvement?

I can't suggest anything as of now regarding Wireshark. I have never found any issues or had any difficulty using it. Be it connecting the system to the network directly and capturing the data through Wireshark, or for a specific time, it's been flawless. I have got the results every time I've needed them. 

You need good network connectivity to download during the setup, otherwise, it might take a while.

For how long have I used the solution?

I have been using Wireshark for almost six years. I've used it for a while at this point.

What do I think about the stability of the solution?

The solution is stable. It's reliable. It offers good performance There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

Almost everybody in our company is using the product. That's likely around 1,000 people. Here, we always work on the network devices, and we need to use this tool to understand if there is any issue with that network or if there is any issue with the calls. Therefore, almost everyone uses it within the network team.

In terms of scalability, if you look at it, there's no limit. There's no restriction on how many users can use it. However, it depends on the organization. If you need any approval to download it usually needs special permission. 

How are customer service and support?

I never had to reach out to technical support regarding Wireshark. Whenever I've had to use it, it worked properly and there was no issue to complain about.

How was the initial setup?

It is easy to set up. We just need to download it and choose the options while setting it up. That's it. After that, it should be done.

The download itself doesn't take a lot of time. It depends on the bandwidth of your network. If you're using a good network connection, then it hardly takes a minute to download.

What's my experience with pricing, setup cost, and licensing?

It is open-source. Anyone can download and use it. 

What other advice do I have?

I use the solution to support my customer's environment. I am not a partner or reseller. 

I'd rate the solution ten out of ten.

Wireshark is more of a packet capture tool. If you are in a network environment, where you are supporting the customer and looking after the issues with network drop, network devices, or IP calls, you must have a Wireshark on your PC. This is a tool that gives you a clear-cut idea about where the issue is, and where the packs are dropping. It's an excellent tool. Everyone should start using it.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sagar More - PeerSpot reviewer
Network Security Engineer at Ares Management Corporation
Real User
Free with excellent community support, enables deep packet inspection and is continually being improved
Pros and Cons
  • "The ability to decrypt traffic and the abundance of filters available are both valuable features."
  • "The solution has a steep learning curve. There are so many filters and features that are frequently being updated, it takes research, experience and familiarity to be able to use them. It could be a lot more user-friendly."

What is our primary use case?

We primarily use Wireshark for troubleshooting critical issues in our network, retrieving packet headers using packet capture, and for creating custom apps. There are six people on our team and we all use Wireshark on our devices. 

How has it helped my organization?

When we are stuck with an issue that requires deep packet inspection, we capture the traffic with Wireshark, which allows us to resolve it.  

What is most valuable?

The ability to decrypt traffic and the abundance of filters available are both valuable features.

What needs improvement?

The solution has a steep learning curve. There are so many filters and features that are frequently being updated, it takes research, experience and familiarity to be able to use them. It could be a lot more user-friendly. 

For how long have I used the solution?

I have been using this solution for six years.

What do I think about the stability of the solution?

I think Wireshark is the most stable product of its kind.

What do I think about the scalability of the solution?

The solution is very scalable, you can capture traffic on any device regardless of your vendor. 

How are customer service and support?

We have never needed to use customer service or technical support. Whenever we have an issue, a Google search provides us everything we need through community support including Wireshark tutorials.  

How was the initial setup?

The setup of the product is very simple. It's freeware, just download the .exe, go through the installation and select the desired interface you want to capture traffic on. It's a simple and very straightforward process. 

What's my experience with pricing, setup cost, and licensing?

Wireshark is free software, so you can download it and use it for free with no licensing fees.  

What other advice do I have?

I would rate this solution a nine out of ten. Wireshark has been getting better and better in the time I've been using it and it is a very helpful tool. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Network Specialist at a tech services company with 501-1,000 employees
Real User
Free solution with a large online community, which makes it simple to troubleshoot problems
Pros and Cons
  • "It's easy to troubleshoot issues because there's a large online community."
  • "DNS could be improved."

What is our primary use case?

This solution is deployed on-premises.

What is most valuable?

Wireshark provides many different functions which are very useful for my job. There are a lot of features, and I still haven't used everything yet. It's easy to troubleshoot issues because there's a large online community.

What needs improvement?

DNS could be improved.

For how long have I used the solution?

I have been using this solution for 10 years.

What do I think about the scalability of the solution?

The scalability is pretty good. If I have a big file, I can always divide it into smaller ones. I haven't had any problems with opening big files.

How are customer service and support?

There's a big community of people on the internet involved in Wireshark. There are a lot of free resources on Wireshark. If I ever need anything, I just search on YouTube, and there are people that are analyzing or troubleshooting a particular issue with DNS or with retransmission, etc.

How was the initial setup?

Setup is very easy. It's simple to install it on your PC.

We have a software team that automatically installs the solution on our PC, and a variety of my colleagues use it for troubleshooting. There are multiple teams involved.

What about the implementation team?

Deployment was done in-house.

What's my experience with pricing, setup cost, and licensing?

Wireshark is free software, so you don't have to pay any licensing fee. Individual people can use it and then donate to Wireshark.

What other advice do I have?

I would rate this solution 10 out of 10. 

Wireshark is very good for network engineers. It's free software, and you can install it very easily, and there are a lot of features. I mainly use Wireshark in Windows. My advice is to do research on the internet, especially on YouTube, if you have any troubleshooting issues.

It's a very popular solution, and if you're able to, I think it would be helpful to donate to the organization so people can continue to develop Wireshark.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PraveenMoule - PeerSpot reviewer
System Network Administrator at Mungi Engineers Pvt. Ltd.
Real User
Easy to use and feature-rich
Pros and Cons
  • "Wireshark's best features are that it lets us see what traffic is in the network and what data should be encrypted."
  • "Wireshark could be improved with a delay option when getting data automatically."

What is our primary use case?

I mainly use Wireshark for knowledge purposes, debugging, and to view what's going on in the network.

What is most valuable?

Wireshark's best features are that it lets us see what traffic is in the network and what data should be encrypted.

What needs improvement?

Wireshark could be improved with a delay option when getting data automatically. It could also work faster.

For how long have I used the solution?

I've been working with Wireshark for over five years.

What do I think about the stability of the solution?

Wireshark is stable.

What do I think about the scalability of the solution?

Wireshark is easy to scale.

Which solution did I use previously and why did I switch?

Previously, I used Microsoft Network Monitor but switched to Wireshark because it's open-source and richer in features.

How was the initial setup?

The initial setup is pretty simple.

What about the implementation team?

I implemented Wireshark myself.

What's my experience with pricing, setup cost, and licensing?

Wireshark is open-source and free of charge.

What other advice do I have?

Wireshark is a very nice product that's really easy to use from the start. I would rate it nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Harish (Kumar) - PeerSpot reviewer
Cyber Security and IT Head at a outsourcing company with 51-200 employees
Real User
Top 5Leaderboard
A free and open-source packet analyzer with a useful filtering and coloring feature
Pros and Cons
  • "I like the filtering feature as we can filter data easily. This feature is also available in tcpdump, but it's a simple piece of software. Wireshark is more advanced and has many features. It allows you to filter a lot of things. The output can be filtered easily. The most important feature is colorization. If I say, "Okay, this particular SMB protocol in red, it will show me red." It's easy to identify that protocol or capture data."
  • "It would be better if they offered a hybrid version like My Cloud Control."

What is our primary use case?

I use Wireshark for DT inspection of several protocols and choose different color patterns to make it easy to see the various protocols. It also involves live analysis because I can see the live analysis on the Internet. The main task of Wireshark is to inspect the throttle and live data, and it's doing them.

What is most valuable?

I like the filtering feature as we can filter data easily. This feature is also available in tcpdump, but it's a simple piece of software. Wireshark is more advanced and has many features. It allows you to filter a lot of things. The output can be filtered easily.

The most important feature is colorization. If I say, "Okay, this particular SMB protocol in red, it will show me red." It's easy to identify that protocol or capture data. 

What needs improvement?

It would be better if they offered a hybrid version like My Cloud Control.

For how long have I used the solution?

I have been working with Wireshark for about five years.

What do I think about the stability of the solution?

Wireshark is a stable solution.

What do I think about the scalability of the solution?

Wireshark is a scalable solution. Almost all protocols are covered by Wireshark. 

How are customer service and support?

I have never contacted technical support. If I have an issue with some functionality or operation, I use Wireshark's community support or Google the information I need.

Which solution did I use previously and why did I switch?

I was working with Nmap and Cisco Analyzer, but then I started working with Wireshark. Before that, I used another packet analyzer called tcpdump, which is similar to Wireshark.

How was the initial setup?

The initial setup is straightforward. I just downloaded the software and installed it. I completed the whole process within two minutes. It's very simple.

What about the implementation team?

I implemented this solution. 

What's my experience with pricing, setup cost, and licensing?

I am using the free version of this solution.

What other advice do I have?

It's a user-friendly solution. I can start by capturing the interface's data because it will show me the number of interferences. Then I have to select and begin the inspection.

On a scale from one to ten, I would give Wireshark an eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user