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it_user316422 - PeerSpot reviewer
Virtualization & Storage Administrator at Franklin University
Vendor
You can buy x86 servers as needed and scale up from there instead of buying more arrays and shelves than needed, although there are gaps in the management platforms.

What is most valuable?

The ability to scale out incrementally instead of doing a big five year capital expense purchase that hurts the budget.

In the storage world, when it's time to buy an array, you buy half that are to be populated, and you buy more disk shelves, but it's not cost effective. Or, you buy it all and don’t use some. But with VSAN, you buy x86 servers as needed and you're done, and you can scale up.

How has it helped my organization?

The cost. We had a directive from the CIO to check out and play with VSAN and then to do storage cheaper and better than before, which we have achieved.

What needs improvement?

The management platforms have some gaps. It's difficult to see what’s going on with the hardware at times. The only platform available doesn’t run full time, and there is a management pack but it requires a product that not many people have (vRealize Operations). So it could use more work in management areas.

Also, it lacks deduplication, so we're using a lot more storage than you necessarily need to.

What was my experience with deployment of the solution?

Prior to deployment, make sure you check your hardware compatibility prior, along with the drivers and firmware, because any one of those three things can cause an outage.

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What do I think about the stability of the solution?

It's very stable, but we ran into some early issues with drivers and firmware, but this is resolved now. You must be careful to be coverd in that respect, otherwise you will have issues.

What do I think about the scalability of the solution?

We’re scaling in a very phased process, running dev test environment with just a small three node cluster, but gradually shifting.

How are customer service and support?

I've never had to use it.

How was the initial setup?

It was pretty straightforward, but we had some issues with drivers, although nothing in the setup. After some time, we were losing some disks that was because of driver issues.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user315369 - PeerSpot reviewer
Senior Field Support Administrator at a energy/utilities company with 1,001-5,000 employees
Vendor
We now have the ability to virtualize across multiple data centers and to consolidate more workloads on different types of storage.

How has it helped my organization?

Previously, we couldn’t consolidate more workloads on different types of storage. Now with VSAN, we have the ability to virtualize across multiple data centers.

What needs improvement?

It's currently doing everything we've ask of it and it meets all our needs right now. To be honest, I don’t think too much about the future of the product or what we might need it to do as our requirements change.

What do I think about the stability of the solution?

It's got good stability - 10/10.

What do I think about the scalability of the solution?

It's got good scalability - 10/10.

How are customer service and technical support?

Customer Service:

N/A

Technical Support:

They are good – the response time is quick. You pay for it, but they are good.

Which solution did I use previously and why did I switch?

No previous solution was used.

How was the initial setup?

It was simple and straightforward.

What about the implementation team?

We've implemented it both on our own and with a vendor team, and it's straightforward with both.

Which other solutions did I evaluate?

No other options were looked, but peer reviews are important. My peer reviews are usually on social media channels, but it's important.

Product knowledge is the most important criteria we look for when selecting a vendor.

What other advice do I have?

Try it and evaluate it – it's not a fit for every company, but you should at least do an evaluation to see if it is a fit.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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it_user315789 - PeerSpot reviewer
Solutions Architect at Sequel Data Systems
Consultant
It integrates with other commonly-used VMware tools, but it lacks deduplication and wastes a lot of mass when striping across multiple nodes and vSphere hosts.

Valuable Features

Simple to set up, manage, and integrate it with tools you’re already familiar (vCenter, vClient) with.

It also gives us a policy-based storage on a per-VM level.

Also if you can apply redundancies to machines, they’re all different.

Improvements to My Organization

  • All built within hypervisor
  • Easily stood up with hardware you already have
  • Truly virtualized storage
  • Get rid of all hardware, and you get a much smaller footprint
  • Nodes can be in different datacenter, and so can stretch cluster

Room for Improvement

  • Good job integrating with vRealize, vCOPS, etc.
  • Needs complete integration with vRealize for GUI for drill down analysis
  • Would be nice to see features like dedupe because it wastes a lot of mass when striping across multiple nodes and vSphere hosts.

Stability Issues

Some difficulty finding compatible hardware, but if you follow the HCL provided by VMware. and make sure you're buying the correct nodes, storage devices, and SSD’s that are all supported, then it’s a stable product. Even if you have problems, it's still only one phonecall.

Scalability Issues

It supports up to 64 nodes so huge scalability.

Customer Service and Technical Support

As a VMware customer for many years, sometimes it takes a few calls, but they have some brilliant people who can solve difficult technical problems.

Initial Setup

  • Setup just a few clicks after hardware all connected, “pretty stupid easy”.
  • Customers can test and validate without going out and buying vSAN ready nodes.

Other Advice

It loses points because it lacks lots of performance and deduplication abilities that competitors have.

Disclosure: My company has a business relationship with this vendor other than being a customer. We're a partner.
PeerSpot user
it_user233772 - PeerSpot reviewer
IT Infrastructure Manager at a healthcare company with 1,001-5,000 employees
Vendor
As a hospital, our doctors are able to access their patient data quickly using the solution. However, as we were early adopters, tech support had difficulty with our Cisco hardware.

Valuable Features

  • It's easy to implement.
  • It performs very well.

Improvements to My Organization

The total cost of ownership, as it's really cheap for us and we have budgetary constraints. Plus, as we're a hospital, doctors need to access their patient data quickly, which VSAN allows them to do.

Stability Issues

We haven’t had an issue and we've been using it for about six months now.

Scalability Issues

I find it’s easy to scale, so if you need 100 more VMs, you know the amount of users per node, and you know exactly how much it’s going to cost you to scale up.

Customer Service and Technical Support

Never had an issue.

The only thing is that as we were early adopters, we found tech support was difficult to deal with because our hardware was Cisco, and they didn’t know what we were talking about.

Initial Setup

We had one issue with an MTU, but it didn't take me even a day to set up.

Other Solutions Considered

Basically we're a one man shop – we like to keep our list short and simple: VMWare and Cisco.

Other Advice

Try it out. It’s worth it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user315327 - PeerSpot reviewer
IT Specialist at a retailer with 1,001-5,000 employees
Vendor
Even as we anticipate an increase in the number of users, it's allowed us to simplify our infrastructure, although it currently has no data deduplication feature.

What is most valuable?

  • Performance
  • High Availability

How has it helped my organization?

It's relatively low-cost for a high-performance solution. By using VSAN, we've been able to simplify our infrastructure considerably.

What needs improvement?

VSAN currently has no data deduplication, and having such a feature would both be an improvement and provide a feature that Nutanix has.

What was my experience with deployment of the solution?

N/A

What do I think about the stability of the solution?

The stability is very good.

Having now deployed it, it's actually difficult to have any downtime or to even lose data.

What do I think about the scalability of the solution?

Considering I've only done one VSAN cluster, I'd say that the scalability is good. We haven't yet tried to add more clusters.

Our company currently has 20,000 users and we expect further growth, so we'll likely have to scale down the road. That said, I don't anticipate really any issues with scalability at that point.

How are customer service and technical support?

Customer Service:

N/A

Technical Support:

Tech support is very good as they're responsive.

We have the Technical Account Manager service, which is very helpful.

Which solution did I use previously and why did I switch?

N/A

How was the initial setup?

Setup was not complex at all, was very straightforward, and was easily implemented by everyone on the team.

What about the implementation team?

We implemented it with out in-house team.

Which other solutions did I evaluate?

We chose VSAN based on a POC. We looked at Nutanix, but VSAN was more robust for our needs and less expensive.

What other advice do I have?

We normally use Gartner as a source, as well as some testing and a POC. The POC was the most important criteria, so my advice would be to do that before committing the resources.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user312501 - PeerSpot reviewer
Director Of IT Infrastructure and Operations at a university with 501-1,000 employees
Vendor
Storage is the most important element of our infrastructure, and this solution provides us stability and high performance. The supported-hardware list is too narrow, however.

What is most valuable?

  • Integration with VMware vSphere
  • It’s simple to manage
  • It’s a relatively inexpensive for a SAN solution
  • Good performance based on testing

We just started implementation, so it's hard to give our perspective as we're still doing our evaluation. We purchased the product, and we have ten-fold service on it.

How has it helped my organization?

If it works out well, storage is our most important element of our infrastructure. We're looking for a stable and high performing solution and think this is it.

What needs improvement?

I'd like to see support for iSCI. Right now it’s all internal protocols, and they promise it in the next version. They need to support more types of hardware – the list is too narrow.

What do I think about the stability of the solution?

It's stable, but it's really picky on the hardware. We knew that going in, but the scale was a surprise, not truly as agnostic as we thought it would be. They have a list, and if you deviate a bit, then it won’t support the environment. We had an issue where we deviated slightly, so we probably will have to follow their hardware compatibility list.

What do I think about the scalability of the solution?

Very scalable, it's one of the reasons we bought it. They are in v2.0, and we feel like now it’s mature.

How are customer service and technical support?

Support is generally good, but a little slow sometimes. You need to stick to their compatibility list if you want their full support.

Which solution did I use previously and why did I switch?

We were using EMC and we knew we needed something new. Cost is important to look at, because we're nonprofit, as well as the integration with the other VMware products, and the stability of the product too.

How was the initial setup?

Setup is very straightforward.

What other advice do I have?

It’s a good solution – the trend is going towards converged infrastructure. It's all policy based – you can set general policy and then trust VSAN to do everything else.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user101577 - PeerSpot reviewer
VMware Pre-Sales Engineer at a tech services company with 1,001-5,000 employees
MSP
For my customers who must balance capital and operational budgets, it allows them to buy only what they need now and then grow as needed. However, not having VRealize detracts from its usability.

Valuable Features

Scalability, and flexibility.

My conversations, now, have to do with trying to help customers on how to grow with VSAN.

Improvements to My Organization

It offers a lower cost of growth for a lot of our customers. They can meet immediate needs, but don’t need to spend a lot of money now. Balancing between capital budget and operational budget, instead of buying SAN to SAN, they can buy what they need now and then have operational costs after that.

Room for Improvement

If you don't have vRealize Operations, it would detract from usability of VSAN. It allows our customers to see more granularly than other storage solutions.

Customer Service and Technical Support

Never used. Last week, I got in touch with a channel partner, and he talked about different tools and different things they had implemented. Our team excited about it because there we don’t have many resources, but now we have with channel partner.

Implementation Team

We set it up for our healthcare customer with our in-house team only.

Other Solutions Considered

Look outside of upfraont costs, because it’ll be equivalent to Nutanix. Its biggest value is its scalability. You can buy a little bit, and not a whole infrastructure box when you want to grow. Customers can just spin up half a dozen additional hosts quickly of they want.

Other Advice

I have a lot of confidence in it, but it’s a challenge to convince customers because they’re intrigued but don’t want to take the steps. All the specs and concept of having storage within servers is interesting to customers, but not ready to pull trigger. If we can sell more with Horizon, then licenses included for pricing, and must refresh hosts anyways.

Disclosure: My company has a business relationship with this vendor other than being a customer. We're a VMware Partner
PeerSpot user
it_user316464 - PeerSpot reviewer
Technology Architect at a tech company with 10,001+ employees
Vendor
With it, we're now able to roll out new solutions in less time, although it needs to allow for enough customization and individualization for specific user requirements.

Valuable Features

  • It's consistent in that our team is able to stand it up on a regular basis.
  • Our system now has continuity.
  • It provides uniform performance.

Improvements to My Organization

We've decreased the time it takes for us to roll out new solutions. It's sped up that process for us.

Room for Improvement

It needs to allow for more customizations and individualization specific to each user.

It needs to be more malleable and adjustable to changing requirements. There are too many hard-set limitations.

Use of Solution

We've used it for two months.

Scalability Issues

It's not a consideration, because in my impression VSAN is deployed in set-sizing and is not customizable.

Customer Service and Technical Support

Zero issues with tech support. Our TAM answers after some time, but it's not a negative because they're dedicated just to our company.

Initial Setup

It's not difficult, but there are still limitations even in in-depth white papers because it's so new.

Other Advice

It's not enterprise class yet because it's a new iteration and a work in progress. Just make sure it fits and meets your requirements.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: June 2025
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Buyer's Guide
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