It allows us to view the statistics of our environment in real time. We're able to pull reports and generate other metrics from all the virtual infrastructure.
Director of Cloud Operations at a transportation company with 10,001+ employees
Allows us to view the statistics of our environment in real time
What is most valuable?
How has it helped my organization?
It's helped us because we're able to take a heartbeat or take a snapshot of the environment at any given time. With all the reporting and analytics built into vROps, we can rightsize the environment. We can reclaim resources. We can do a whole wealth of things that allows us to keep our datacenters running.
What needs improvement?
I'd like to see more integration with ticketing systems, so tickets can be based off metrics or thresholds that were met.
What was my experience with deployment of the solution?
Lots of coffee and lots of donuts.
Just a thorough plan, which definitely needs to be had in making a deployment like this.
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VMware Aria Operations
August 2025

Learn what your peers think about VMware Aria Operations. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
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What do I think about the stability of the solution?
Early on, it was iffy, but the latest releases have been pretty stable.
What do I think about the scalability of the solution?
It scales.
How are customer service and support?
It was great. They were very knowledgeable. They were spot on.
We contacted them several times. We've even had a PSO Engagement where someone who was a specialist for vROps came on site.
Which other solutions did I evaluate?
Nobody else. Just VM.
What other advice do I have?
I would highly recommend others to take a look at the vROps tool. It will definitely help them manage their infrastructure.
When evaluating vROps, they need to make sure all the plugins are working, and that it's the solution for them. Sometimes people evaluate a lot of products, and it's just an evaluation which really doesn't fit what their business needs are. Having a good understanding of what you're looking for and what you need is the most important part of evaluating a product.
Most important criteria when selecting a vendor:
- Their education
- Their product knowledge
- Ability to get support.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Senior IT Architect Analysts with 10,001+ employees
Provides and introduces historical performance monitoring, though could use better artificial intelligence
What is most valuable?
The historical performance monitoring and the ability to introduce it.
How has it helped my organization?
It's good, because it's about being able to scale. To know if we're going to hit our limits, as far as scale, and also when we need to buy more hardware.
What needs improvement?
Better artificial intelligence (AI) as far as its ability to give suggestions over precise mediums and those types of things.
What do I think about the stability of the solution?
It has been good so far.
What do I think about the scalability of the solution?
It has been good so far.
How are customer service and technical support?
I have not used it yet.
Which solution did I use previously and why did I switch?
Fogbyte.
We needed a solution, or a better solution, versus very non-standardized solutions on that scale.
How was the initial setup?
Was not involved.
What other advice do I have?
If interested in the product, try to prearrange a training as quickly as you can. Get a lot of training. It's a big product.
Main criteria for selecting a vendor:
- Full scalability
- Price
- Vendor relationship.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
VMware Aria Operations
August 2025

Learn what your peers think about VMware Aria Operations. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,670 professionals have used our research since 2012.
Systems Engineer at a tech services company with 1,001-5,000 employees
Ability to gain insight into what your computing and storage resources are doing, though reporting library needs to improve
What is most valuable?
The ability to gain insight into what your computing and storage resources are doing. More towards:
- Forecasting
- Time left until you get to capacity
- Capacity planning
- Hardware life cycling, etc.
How has it helped my organization?
When you have that capability so you don't have to stick your finger in the air and try to figure out how much capacity you have left based on some best guess. Takes the guess work out of it. Creates a uniform process.
What needs improvement?
A lot of around having parts of dashboards that need to be refreshed, then you don't refresh the entire dashboard. There's a lot of stuff around usability and reporting.
Their reporting library needs to improve.
What was my experience with deployment of the solution?
Read the documentation first before trying to deploy solution.
What do I think about the stability of the solution?
The stability of solution's good. There've been some improvements in the last couple of versions, but it's been overall pretty stable.
What do I think about the scalability of the solution?
Scalability is good. We don't have a very large environment, but a large environment around 5,000 VMs and it scales pretty good.
How are customer service and technical support?
As far as making sure that the environment is operational, they are good. But, a lot of it has to do with customer porting and getting useful data out of it. Every company's different as to what they want to pull out of vROps. So, I guess in 6.6, which we just upgraded to right before I came here, they've done a lot more in the way of having a greater database of reports available. So, that's good. I haven't really dived in too far into it yet.
Which solution did I use previously and why did I switch?
We have not used a different solution before.
How was the initial setup?
I did the implementation of it and did it on my own. It was pretty straight forward.
Which other solutions did I evaluate?
We didn't really look at anyone else.
We decided on it just because vROps really ties into vCenter. There really wasn't any additional consideration for anybody else.
The foundation of our virtual infrastructure is VMware.
What other advice do I have?
You have to look at your current solution, then see if it provides you with what you want it to provide you. As long as VMware is staying on top of development and addressing customer's concerns, and it's doing what you want it to do. It doesn't make a lot of sense to go to another solution.
My big thing is, with VMware, if they have a native product that handles a function, that's the first place you should look as opposed to a third-party. When you have third-party vendors sprawl, it leads into a lot of unnecessary complications in your environment.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Systems Engineer at Bcbsla
Can see an overview of the environment, but there is a learning curve
Pros and Cons
- "The reports: Print any kind of reports or generate them, and send them to somebody if they say my VM is going very slow."
- "It would break, and you would have to go fix it. Then it would break, and they would have some other guys that knew a bit more about it, and they fixed it."
What is most valuable?
One of the most valuable ones is being able to see an overview of your environment, and saying this VM is overallocated, in terms of CPUs or memory. If something is stressed, or if something is not stressed, that's one of the good things it can do. The reports: Print any kind of reports or generate them, and send them to somebody if they say my VM is going very slow.
"We need to add more CPUs," We get a lot of those requests. Then you look at it, and you realize, wait a minute, this VM has 8 CPUs, 32GBs of ram, you probably have it overallocated. That's probably why it's going so slow. You can just do that in vROps with just a few clicks of a button. That's what is pretty cool about it.
How has it helped my organization?
It can save the organization money if you're using it right. It'll save you a lot of money.
Don't overallocate! This means that you don't have to buy many hosts. You can save money that way.
What was my experience with deployment of the solution?
Make sure your environment is scaled correctly. That it can handle whatever specifications are needed in your environment before you go and deploy it.
What do I think about the stability of the solution?
I would say on the scale of one to 10, probably a seven.
It all depends on who sets it up, and if they set it up right. I haven't gotten that far in my career to know the correct way to set it up yet. I just know when I got to the place where I work on it now. It was set up, it would break, and you would have to go fix it. Then it would break, and they would have some other guys that knew a bit more about it, and they fixed it. It's been up and running for a few months now without any issue.
What do I think about the scalability of the solution?
That's the thing with it. Many different users can use it, but you also have a learning curve. You have to have the employees, who know what they're doing, be able to teach the employees, who don't know what they're doing, how to use vROps.
Which solution did I use previously and why did I switch?
We purchased vROps because wanted to see more of our environment.
How was the initial setup?
I was not involved.
What's my experience with pricing, setup cost, and licensing?
The most important thing you research before implementing a product in every company is the cost. You want to get the most bang for your buck. You want to make sure that you get something that's cost effective, too. Also, that it is good and easy to use. At the end of the day, when you bring it to your manager, they need to compare.
Which other solutions did I evaluate?
Other than VMware, I can't think of any others right now.
What other advice do I have?
Do your research. Research it, research all your products which are similar, and see that it fits the mold of your company. If it's cost effective, or if it's going to give you the most bang for your buck.
When selecting a vendor:
- They should know what they're talking about.
- If I don't know what I'm talking about, then I shouldn't fumble them up.
But the number one thing is that they know what they're talking about and it's easy to use, also its setup is easy. If they can show me how to use it during their presentation and I can explain it to my manager or my boss, then that's one of the most important things.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Analyst at a tech services company with 10,001+ employees
Gives us Expanded insight into the actual workload in the environment and helps us plan accordingly
What is most valuable?
Expanded insight into the actual workload in the environment, so we can plan and coordinate resources accordingly.
How has it helped my organization?
It gave us a broader insight into what was really going on, in a more manageable fashion.
What needs improvement?
The next release is already looking pretty good. We're one behind, 6.5; 6.6 is already out. They're already addressing it: continued enhancements regarding usability, user interface.
What do I think about the stability of the solution?
Stability is good.
What do I think about the scalability of the solution?
Scalability is good.
How is customer service and technical support?
Very good. I've only used them once, though, just to expand the database. But I reached the right person, and they were knowledgeable.
How was the initial setup?
Fairly straightforward, straightforward as any anything.
What about the implementation team?
In-house.
Which other solutions did I evaluate?
We were always looking to be better at what we do, so it was this or outside third-party products. We had a decent rapport with VMware already, and didn't feel like we needed to look outside to other solutions.
It's an extension of our vSphere environment.
What other advice do I have?
Look for support, accessibility, vendor's direction, and vision supporting the kind of things you need to do on an enterprise basis.
I'd use this product. I would definitely direct people this way.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Principal Engineer 2 at a tech consulting company with 1,001-5,000 employees
Collects all the data we need and gives details about the whole infrastructure
What is most valuable?
The analytics engine:
- Goes through all the data which we are out to collect and gives us a nice dashboard.
- Gives details about the whole infrastructure.
- Shows how things are working now.
How has it helped my organization?
We used to do all the calculations manually. Now everything is done within the analytics engine itself. So, it gives us a very clear vision, or data, about what we need in our infrastructure support applications.
What needs improvement?
A feature that would definitely help is something that automatically resizes the virtual infrastructure. That is one thing that we would like to see in vROps. It would understand the workloads' requirements and then resize them based upon orchestration and automation rules.
What do I think about the stability of the solution?
I've never had an issue with it.
What do I think about the scalability of the solution?
I've never had an issue with it.
How are customer service and technical support?
I have never used it.
Which solution did I use previously and why did I switch?
No. We need the solution because we have to monitor our environment. So for monitoring the virtual infrastructure, it is the key component.
How was the initial setup?
It is a straightforward architecture, but you can make it complex based upon your architecture. Based upon where and how you want to deploy.
All the architecture is based upon your datacenter layout. It's a pretty straightforward process but you have to consider your layout.
What about the implementation team?
In-house.
What other advice do I have?
The most important criteria is that the solution must understand the overall software, defined as it is in your architecture; not only the hypervisor layer but the VMs run on it, the storage, the computing that will be running, and the network as well.
Research integration with any other portal that you want to monitor along with your hypervisor.
I would highly recommend going forward with this solution.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CIO at a legal firm with 201-500 employees
Helps us determine how to scale properly, though automated reporting would be a good enhancement
What is most valuable?
Because we are implementing Workspace ONE and Identity Manager, it helps us figure out that process. To scale properly, we need to get proper measurements to know how much storage we need and how much processing we need from a retail perspective.
What needs improvement?
Better reporting functionality would help plus an automated reporting functionality, because we don't sit with the product all the time.
For how long have I used the solution?
It's very new to us.
What do I think about the stability of the solution?
Stability works fine.
How is customer service and technical support?
I have not used technical support.
How was the initial setup?
It wasn't very good.
What other advice do I have?
Important considerations: Support would probably be number one, then how much pertinent information is provided.
I also think it's important working with a partner. We didn't initially, but we did get involved with a partner that helped us to understand the products better.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Data Center Systems Engineer at a financial services firm with 1,001-5,000 employees
Its reporting allows me to look into how everything is running in our environment although the overall UI could be better
What is most valuable?
The reporting:
- Being able to look into how everything is running.
- How our equipment is running.
- What's going on in the overall environment.
How has it helped my organization?
Expressed to management when we're overseeing commitment and when we need more hardware. It helps us to determine that.
What needs improvement?
Easier management and it should be more user-friendly. When you look at it, and you see a lot of badges, you think, "Oh my god, that looks terrible." But it's really not, they just need to make it easier to read, a better UI.
What do I think about the stability of the solution?
It seems like a pretty stable product. We do have occasions where we have to reboot some of the appliances, but that's normal operations.
What do I think about the scalability of the solution?
Seems to be fairly able to easily balance it out across datacenters and environments, although we've remained pretty static in terms of scaling.
How is customer service and technical support?
Tech support is always good. They always work well. There are Irish guys, those are our late night calls and I don't really want to be on those.
How was the initial setup?
I wasn't involved in the setup.
Which other solutions did I evaluate?
For us, they have to be on our approved list to begin with. There are a lot of legal ramifications for us.
They always do a comparison of different tools, whether it's DMC or if it's for different solutions. We have two or three different vendors we can go to. Personally, I'd prefer to stay with the VMware stuff.
What other advice do I have?
VMware does a really good job of integrating all of their tools together, whereas you get some third parties where they kind of haphazardly integrate in, and they may or may not stay well-integrated. Or, they have difficulty getting integrated. You have to a lot API calls, WMI, and that kind of stuff.
Make sure initially you set it up properly. Don't try taking shortcuts.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: August 2025
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