My company, Kaizen Internetworking, has been deployed multiple types of firewalls, and we have found Untangle to suit SMB and some enterprise deployments.
Owner at Kaizen
It is very easy to deploy and monitor
Pros and Cons
- "It is very easy to deploy and monitor. "
- "It is not attached to an appliance, meaning if you get a good PC/server, then you can already run a firewall."
- "The product needs to have a better support group for its online support, specifically for its help desk."
- "The management console for partners is a bit tricky (buggy)."
What is our primary use case?
How has it helped my organization?
It has improved and secured multiple clients. We have very good retention on maintaining our clients who run Untangle.
What is most valuable?
It is not attached to an appliance, meaning if you get a good PC/server, then you can already run a firewall.
What needs improvement?
The product needs to have a better support group for its online support, specifically for its help desk.
The management console for partners is a bit tricky (buggy).
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September 2025

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For how long have I used the solution?
More than five years.
How was the initial setup?
It is very easy to deploy and monitor.
Which other solutions did I evaluate?
It is up-to-date and can compete even with the more expensive firewalls.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.


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Updated: September 2025
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