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reviewer2274990 - PeerSpot reviewer
RPA Developer at a tech vendor with 201-500 employees
Real User
Enables us to automate manual tasks and duplicate them easily
Pros and Cons
  • "UiPath enables us to automate manual tasks and duplicate them easily. The processes are highly accurate."
  • "UiPath could improve its analytics and interface."

What is our primary use case?

We use Document Understanding to extract data from PDFs and other kinds of documents. It also helps us process bar codes and images. 

How has it helped my organization?

UiPath enables us to automate manual tasks and duplicate them easily. The processes are highly accurate. It has reduced human error by half. It takes less time to complete these tasks. The automation is straightforward to implement because we don't need to spend time building the processes.

What is most valuable?

I like UiPath's artificial intelligence. Extracting data from documents requires some AI. Integration with other products is easy. We simply install the package for Document Understanding and work on that. 

What needs improvement?

UiPath could improve its analytics and interface.

Buyer's Guide
UiPath IXP
September 2025
Learn what your peers think about UiPath IXP. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
870,623 professionals have used our research since 2012.

For how long have I used the solution?

I have used UiPath for more than two-and-a-half years. 

What do I think about the stability of the solution?

UiPath Document Understanding is stable.

What do I think about the scalability of the solution?

UiPath Document Understanding is scalable. 

How are customer service and support?

I rate UiPath support seven out of 10.

How would you rate customer service and support?

Neutral

How was the initial setup?

Document Understanding is a cloud-based solution, so the deployment only took a few hours and required two or three people. 

What's my experience with pricing, setup cost, and licensing?

UiPath is competitively priced. 

What other advice do I have?

I rate UiPath Document Understanding eight out of 10.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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