Trellix Collaboration Security Reviews

The primary use case of the solution is for detecting malicious URLs which has been delivered through email. We either block or remove the destructive emails. 

What I find most valuable with the solution is that it can integrate with cloud solutions, such as Google and Microsoft. Additionally, the solution is easy to use. 

I would like the solution to be able to automatically quarantine the malicious emails before getting to the user's mailbox and continue with regular email operations. This could result in the user clicking the email before the purge operation is completed. 

As an additional feature, I hope for more interactive emails. 

I have been using FireEye Email Security for approximately four years. 

I find the solution stable.

The solution is scalable.

We have approximately 4000 people using the solution in our organization.

The technical support is very responsive and fast. They send an email on the same day of the call. 

The solution requires configuration, without deployment. 

The solution requires a license to be purchased for every user. 

I recommend the solution. 

I rate FireEye Email Security an eight out of ten. 

I used the solution as a secondary security assessment gateway.

It is one of the greatest solutions to have or to complement any other security solution such as Proofpoint or IronPort. FireEye is good for malware depicting and security.

If they want to be as primary or best solution, they need to have better email management features. SMTP handling is sometimes poor because you do not have a lot of options for routing. For example, if you are using IronPort and FireEye, and you want to do some complex routing and features, IronPort will beat FireEye with no effort.

The email gateway environment does its work as long as it is not too complex or sophisticated you will notice some decrease in performance.

I have been using the solution for ten years.

In general, technical support is good, they are usually knowledgeable. There are certain areas that you might want to have the premium support which cost extra. However, the basic operation of the product, you have all that need with regular support. They can be reached by email, phone, and some other methods.

I have previously used IronPort and Proofpoint. There was always a certain point while operating where you had to wait a while, you have a much stricter set of rules for filtering email, and there were more false positives. FireEye has good potential to detect security breaches.

If you really need something powerful to handle multiple routes and delivery points then this solution might not be for you. You should consider this solution as not the main email gateway but an addition to your protection. It is not a product for handling email in big volumes or as your principal, the main solution is. It is a very good security solution component that is advisable to be a compliment for something that is stronger on the email handling side.

I rate FireEye Email Security an eight out of ten.

We primarily use the solution for messaging security and sandboxing.

The solution's most valuable feature is its simplicity. It's very user-friendly.

The reporting aspect of the solution needs improvement.

The solution needs to offer antivirus and antispam features onto the on-premises deployment model.

The solution is stable.

The solution is scalable. We have about 55,000 users on the solution currently.

I've been in contact with technical support and I've been satisfied with the level of service I've received.

The initial setup is straightforward. Deployment typically takes 30 minutes on the cloud deployment model. However, the on-premises deployment model takes a bit longer as it requires a physical installation and configuration.

We're partners with FireEye. We generally give support to customers who use the solution and offer both cloud and on-premises deployment models.

Many similar solutions don't normally protect clients from malware, but FireEye does a very good job of protecting systems. That's why I would recommend it as a product.

I'd rate the solution eight out of ten.