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TIBCO ActiveMatrix BPM Room for Improvement

RO
Integration Lead at a comms service provider with 1,001-5,000 employees

Maybe they can also consider going to the cloud as most of our applications are dealing with the cloud. I know they have a cloud version, however, we've not tested it. Internally, we don't have the technical capabilities to do anything. 

Ideally, if it can be just simplified so that even our developers can work on some of the workflow scenarios, that would be ideal. Currently, if we have anything that we need even to add, even a workflow, we have to go back to TIBCO. If they can just give us the software, then maybe with a little bit of training, we would be able to work workflows. As it is right now, we have to rely on TIBCO or the service integrators. They really need to reduce the complexity of BPM.

The initial setup is complex. 

Technical support needs to be streamlined.

The cost of the product is far too high.

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KC
Technical Architect at a tech services company with 10,001+ employees

ActiveMatrix is in the middle field. MuleDB is more on the engineering side with Java and other things. SnapLogic is there are on the higher side with very low coding. TIBCO stays in the middle like IBM or Oracle. TIBCO can move towards IBM's way of doing. IBM has a big market and many varieties of products and good integration, which TIBCO doesn't have. It can have better integration.

TIBCO's transition to the cloud is a little slow. As compared to Dell, Boomi, and Mulesoft. TIBCO took the steps a little later.

TIBCO's ID was far better and easier to work with previously. TIBCO's 5.x ID was very good, and the development environment and the transition were easy. Version 6.5 onwards, it is a stable product, but it would be good if they can do something similar to version 5.4 with version 6. They should concentrate on this API market. It will give them the strength and the ability to grab the market back. 

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Buyer's Guide
Business Process Management (BPM)
September 2022
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