We use this solution as a simple repository for all of the data that comes from multiple sources related to our organization. It has financial data, transactional data, customer complaint data, as well as customer feedback data. All of these are collected from different systems and they are consolidated for viewing within our management dashboards or for use in other analytics.
Good performance and it is easy to use data from multiple sources
Pros and Cons
- "The most valuable feature is the ease of uploading data from multiple sources."
- "It is hard for some of our users to set up rules for cleansing and transforming data, so this is something that could be improved."
What is our primary use case?
What is most valuable?
The most valuable feature is the ease of uploading data from multiple sources.
It performs well both in terms of speed and reliability.
What needs improvement?
It is hard for some of our users to set up rules for cleansing and transforming data, so this is something that could be improved. This is necessary because the data that comes from different sources has different formatting, and sometimes there is duplication. This means that some degree of transformation is required.
I would like to see more options for visualization so that the data can be better presented to management.
For how long have I used the solution?
I have been using Aster Data Map Reduce for about two years.
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What do I think about the stability of the solution?
For all of our users, this solution has been stable. It performs well.
What do I think about the scalability of the solution?
In terms of scale, our data is not very big but we have have not encountered any problems with respect to scalability. We have between 30 and 40 users.
How are customer service and support?
I have never been in touch with technical support.
How was the initial setup?
While the initial setup can be complex, we are fine with it. It took us perhaps two or three days to deploy.
What about the implementation team?
My team handled the deployment but I was not personally involved with it.
One or two people are required for maintenance, depending on their availability.
Which other solutions did I evaluate?
Before choosing this product we looked at both Apache and a solution from IBM. Ultimately, our team felt that this was more suitable for us.
What other advice do I have?
My advice to anybody who is considering this solution would be to opt for the cloud version, rather than deploy on-premises. It is a better option.
I would rate this solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Senior Analyst at a consultancy with 501-1,000 employees
Easy to run queries, but very large datasets cause problems and technical support needs improvement
Pros and Cons
- "The most valuable feature is the ease of running queries."
- "Stability-wise, we have had some issues with automation and the ability to handle large datasets."
What is our primary use case?
Our primary use case for Teradata is reporting. I am a business analyst and I use this solution to first analyze my data and then visualize it.
What is most valuable?
The most valuable feature is the ease of running queries.
Automation is very important to us.
What needs improvement?
To run our reports I have to upload data from past tables and it is always a problem, so there is a lot of room for improvement there. It just struggles when I have to load data and I would like to see better file processing power.
I have seen instability in automation when working with very large datasets.
Technical support needs improvement.
For how long have I used the solution?
I was been using Teradata Cloud Data Warehouse for three years.
What do I think about the stability of the solution?
Stability-wise, we have had some issues with automation and the ability to handle large datasets.
What do I think about the scalability of the solution?
We have approximately 800 people using this solution. We are not planning to increase usage at this time. In fact, we may be shifting to a different storage or different data warehouse.
How are customer service and technical support?
I have contacted Teradata technical support lots of times. I would rate them a two out of five. They do not solve the problem, most of the time.
What about the implementation team?
This solution was set up by our technical person.
Which other solutions did I evaluate?
We evaluated Microsoft SQL Server as a trial version and we thought that we preferred Teradata.
What other advice do I have?
My advice for anybody who is considering this solution is first to look into the availability of customer support and make sure that it can be done. Teradata customer support in India is very bad. This is my main complaint.
Fixing the problems that I have mentioned would make this a great tool.
I would rate this solution a six out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Senior Consultant at a tech services company with 51-200 employees
It is stable but it should be more cloud-friendly and scalability is poor
Pros and Cons
- "It is a stable program."
- "An additional feature I would you like to see included in the next release, is that it needs to be more cloud-friendly."
What is our primary use case?
We are only consultants, so we don't use the program ourselves.
What is most valuable?
Our customers are very impressed by Teradata's speed, because it's massively parallel processed. So you can get a great volume of data through quickly.
What needs improvement?
What really needs to improve, is their general cloud services. That is their biggest downfall at the moment.
What do I think about the stability of the solution?
Teradata is a really stable program.
What do I think about the scalability of the solution?
The scalability of Teradata is extremely poor, unfortunately.
How are customer service and technical support?
Because we are only consultants, we never use the technical support. Only our clients do.
What other advice do I have?
On a scale from one to ten, I will rate Teradata a seven. An additional feature I would like to see included in the next release is that it needs to be more cloud-friendly. That's the one thing they're going to lose customers over, so that needs to improve. I know they're working on it, but they need to do it quicker.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Technical Architect at a financial services firm with 10,001+ employees
Faster and more resilient with zero downtime in the twenty years we've used it
Pros and Cons
- "It is very stable. It's 100% uptime. Speed and resilience are one of the greatest features of this product. In almost twenty years we've never had downtime, except for outages for patches and upgrades. We've never had a system failure in twenty years."
- "They should add more connectors to different platforms."
What is our primary use case?
We currently use the on-prem model of this solution. Our primary use case of this solution is as an enterprise tech warehouse for business intelligence across different domains.
How has it helped my organization?
We've been using Teradata for close to twenty years and this version is a lot faster and more improved than the previous version that we used. It gives us more. It gives us the ability to be more resilient. It has fallback on default. We always have a copy of the copied data. There's more resilience and from a banking perspective, that is a good thing.
What is most valuable?
Having continual fallback is good for security. We use the standard TTU utilities. That's what we use with all the different versions. It's faster and more resilient.
What needs improvement?
They should add more connectors to different platforms.
It could use a more powerful CPU and a faster IO.
For how long have I used the solution?
I have been using this solution for the last twenty years. We upgraded to the version we are currently using in December.
What do I think about the stability of the solution?
It is very stable. It's 100% uptime. Speed and resilience are one of the greatest features of this product. In almost twenty years we've never had downtime, except for outages for patches and upgrades. We've never had a system failure in twenty years.
What do I think about the scalability of the solution?
Its scalability is first class. We can easily add more nodes to it. We have around three to four thousand users.
We have 100 people maintaining different applications. We don't currently have major plans to increase usage.
How are customer service and technical support?
Their technical support is excellent. If you have a P1 you call within the hour.
How was the initial setup?
The initial setup was straightforward. We didn't have any problems installing the new platform. The deployment took six months.
What about the implementation team?
We implemented it ourselves.
Which other solutions did I evaluate?
We didn't evaluate other options because we've been using Teradata for 20 years. We update versions.
What other advice do I have?
It's an excellent product. It's tried and tested with large organizations. The on-prem product is very powerful. Teradata has a cloud option. Both are good options. It depends on what your organizational plans are.
I would rate this solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Services Manager at a tech services company with 201-500 employees
User-friendly and has good parallel processing
Pros and Cons
- "Intelliflex is very scalable. In fact, scalability has improved 100 times by Intelliflex, in my personal opinion."
- "The reporting side wasn't very good in the past, but with the latest versions, it's getting better. Still, the friendliness of the PDC reporting and functionality needs to be improved."
What is our primary use case?
We primarily use the solution to store data.
What is most valuable?
The solution is the Rolls-Royce of data warehousing. Because of the way it's been developed, and the parallel processing, there's no other system in the world that can touch it. I don't think it's there yet, but if you're using Tableau, it's much more user-friendly when you want to start reporting. On Teradata, I think there are some improvements that need to be done because you still have to be an expert to understand PDCR.
What needs improvement?
The reporting side wasn't very good in the past, but with the latest versions, it's getting better. Still, the friendliness of the PDC reporting and functionality needs to be improved.
For how long have I used the solution?
I have 11 years of experience with Teradata.
What do I think about the stability of the solution?
The stability is incredible.
What do I think about the scalability of the solution?
IntelliFlex is very scalable. In fact, scalability has improved 100 times by IntelliFlex, in my personal opinion. Many large scale companies in South Africa are using it.
How are customer service and technical support?
Everything is in a controlled environment and you've got tools where you can log calls, and prioritize the issues. Everything is clearly defined from the start so there's minimal downtime. The Teradata system is so redundant that if something goes wrong, the client won't even pick up on it; the part can be replaced and the system won't even be offline because almost everything is swap-able.
There is also Teradata University, and a lot of tutorials you can do for training. It's all very professional.
Which solution did I use previously and why did I switch?
I was in the SAP environment for many years and moved away from that to focus on Teradata.
How was the initial setup?
Teradata is very professional when it comes to the way they handle installations. They work according to a trans-control process, so every installation that has been done or installed by Teradata is pre-approved by technical experts.
Once the product is pre-approved, we will install it according to a trans-control process, and anything that we do regardless of the system is being recorded by the lease management. Going forward, everybody knows what exactly is happening on the system, including what the latest releases of any firmware on the system are. It's a controlled environment.
What about the implementation team?
We used a consultant for implementation.
What other advice do I have?
We use the on-premises version of the solution.
I would recommend Teradata IntelliFlex. There's not a better solution on the market. It's one of the best data warehouses you can find.
I would rate the solution ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Teradata FSLDM Consultant at TIK IT Solutions
Improves processing speed and enhances data protection
Pros and Cons
- "The most valuable features are the Shared-nothing architecture and data protection functionality."
- "The user interface needs to be improved."
What is our primary use case?
We implement Teradata in financial sectors, which include banks in India and Canada.
How has it helped my organization?
Technically, it has made data processing much faster than other SMP databases.
What is most valuable?
The most valuable features are the Shared-nothing architecture and data protection functionality.
What needs improvement?
The user interface needs to be improved.
The price needs to be more competitive as Hadoop, Redshift, Snowflake, etc are constantly making way into EDW space.
For how long have I used the solution?
Eleven years.
Disclosure: My company has a business relationship with this vendor other than being a customer:
Auditor Federal de Finanças e Controle at CGU
Scalable solution that takes advantage of massive parallel processing
Pros and Cons
- "The feature that we find most valuable is its ability to perform Massive Parallel Processing."
- "I would like to see an improved Knowledge Base on the web."
What is our primary use case?
Our primary use case for this solution is the Transparency Portal of the Brazilian Government. Teradata provides the database infrastructure for this analytical site that is able to create an online BI experience that provides details on how the Brazilian government spends public money.
How has it helped my organization?
Teradata has allowed us to provide an online BI solution that no other player was able to do.
What is most valuable?
The feature that we find most valuable is its ability to perform Massive Parallel Processing.
What needs improvement?
I would like to see an improved Knowledge Base on the web.
For how long have I used the solution?
Three to five years.
What do I think about the scalability of the solution?
There are two million queries per day and an average of eight hundred concurrent users during working hours.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Data Engineer at a pharma/biotech company with 5,001-10,000 employees
It was easy for us to migrate from on-premise Teradata to AWS Teradata
Pros and Cons
- "I like writing preformance queries for preprocessing on AWS Cloud."
- "I would like more security and speed."
What is our primary use case?
We have been using the on-premise PostgreSQL, and most of our data comes from SAP. We have all our Oracle logs being pushed to Teradata, which is where we take the data, then skim it. We pass it through whatever it is we are using, then turn it back to the customers.
Therefore, our primary use case is to distribute the data across all types of commercial and personal consumers, making it available as fast as possible.
How has it helped my organization?
We are able to distribute Teradata in different regions to increase availability. As we are slowly moving everything to AWS cloud, we haven't had to worry about anything.
What is most valuable?
I like writing preformance queries for preprocessing on AWS Cloud.
What needs improvement?
I would like more security and speed. These days, everyone is not just moving to cloud, but they are moving to clout. In a multi-cloud environment, you have to be cognizant of data transfer, bandwidth, and egress charges, not just from a performance and scalability point of view, but also how to keep costs low.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
The stability is fine. We did not see a lot of downtime while migrating. It was a pretty clean transfer from on-premise to the cloud.
What do I think about the scalability of the solution?
The scalability is great. AWS is all about the scalability.
How are customer service and technical support?
I have not used the technical support.
Which solution did I use previously and why did I switch?
Since we also use the AWS PostgreSQL, and some of our data is in there too, we came to the conclusion to move solutions within Teradata. Because already had the on-premise Teradata, it was easy for us to migrate from on-premise Teradata to AWS Teradata.
How was the initial setup?
The integration and configuration of Teradata in our AWS environment was great. This lead us to use all the databases after making the move to AWS Cloud in Teradata.
What's my experience with pricing, setup cost, and licensing?
I don't know about the pricing and licensing.
What other advice do I have?
Initially, the whole infrastructure was on-premise. For the past year, we have started moving over to the cloud. The support that we receive from AWS is great.
The on-premise version is fairly to use. We don't have to scale it up nor scale it down.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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