Sophos MDR Primary Use Case
It's a managed detection service. So my clients would only use the MDR if they need 24/7 managed risk.
We are one of the distributors of Sophos here in South Africa. We serve the entire market.
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Akhil Rajan
Business Development Manager at StarOne IT Solutions
Our primary use case for Sophos MDR is for clients who do not have a dedicated IT team for monitoring 24/7. We offer managed detection and response services to take care of monitoring. The key advantage is that Sophos MDR directly provides a service monitoring system 24/7 and can configure automatic responses even if the customer is not available.
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The primary use case is mostly for the SMB segment where the customer does not have a dedicated team for support, especially for cyber threats. It has also proved most valuable in the financial sector where data is critical and there might have been attempts at hacking in the past.
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Sophos MDR
June 2025

Learn what your peers think about Sophos MDR. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
861,170 professionals have used our research since 2012.
I use Sophas MDR almost daily. It depends on whether we have an incident or not.
View full review »We use the solution to protect the service and laptop. It also provides incident response services to customers. It is easy to deploy full services to mitigate any threats or attacks.
View full review »We manage security 24/7 using Sophos.
View full review »I'm currently in the process of building my cybersecurity team. I believe that by enrolling them in this program, they can benefit from direct engagement with an industry leader while also having access to a Security Operations Center. The SOC aspect is essential because it offers different levels of engagement which means that my team can closely collaborate with the Sophos team to bolster our security defenses. With Sophos MDR, we can harness the expertise of the Sophos SOC. They continuously monitor our network and endpoints and provide regular notifications if they detect any suspicious activities or threats and ensure that we're well protected against serious cyberattacks.
View full review »We use Sophos MDR to secures the network with every application and software.
View full review »We use Sophos MDR to protect our office environment.
View full review »We use it for managed services, primarily for customers who lack resources. MDR is a tool that not only identifies and shows the impact of viruses but also requires no technical staff for operation.
So, the user doesn't need a technician; it offers 24/7 support to identify and manage your infrastructure and take complete care of any technological incidents.
We don't need to invest in manpower. For example, if we are investing in an IT guy for endpoint solution security, we are investing our money in a guy. And the ROI will not be much because they will only do analytics parts. But what happens when the engine has a ransomware attack is that they will not be able to resolve the ransomware, which Sophos MDR will help you resolve very quickly.
View full review »We use Sophos MDR for intrusion detection and prevention.
View full review »Since we installed Sophos MDR, we have thankfully had peace of mind. Before the Sophos MDR installation, we had a very bad experience with several clients. Post-installation, this issue has decreased, and it's very effective.
View full review »We use the product for 24/7 monitoring services for threat detection.
View full review »Sophos MDR is used to take care of security, monitor the environment, and show it is safe and secure.
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Kanwar Arsalan
Sophos Certified Product Architect at Softech Microsystems
We are a distributor of Sophos products in Pakistan. Our customers use Sophos MDR when they require a unified dashboard for integrating multiple vendors' solutions, enabling them to have visibility across all their systems. Sophos MDR is particularly valuable for organizations that lack an in-house expert to manage and secure their network.
View full review »We are using Sophos Managed Threat Response for network security and firewalls.
View full review »We use Sophos MTR for three of our customers, and we're proposing it for a fourth. We sell Sophos Intercept X Advanced with EDR and MTR Advanced. All of this is managed through Sophos Central and just integrated into the endpoint for both workstations and servers, so we see alerts, problems, and cases opened.
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Sadiq Mbiyu
Tecnical manager at Watronix Information Technology Ltd
We use Sophos MDR for DLP (Data Loss Prevention), NGIPS (Next-Generation Intrusion Prevention System), URL filtering, application control, and visibility.
View full review »We are using this solution in conjunction with others. We usually put both endpoint detection solutions in some of our desktops and in others, we have the Sophos desktop solution combined with Sophos firewall switches.
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Marian Kurian
Cyber Security Consultant at CompCiti Business Solutions
The clients wanted to replace their existing antivirus solution, so we implemented Sophos MDR.
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Jake Richards
IT Systems Engineer at a tech consulting company with 11-50 employees
I am a partner and reseller working with Sophos MDR.
My customer's main use case for Sophos MDR is security.
My customers are regular small to medium businesses using Sophos MDR to help protect themselves from compromise.
View full review »Buyer's Guide
Sophos MDR
June 2025

Learn what your peers think about Sophos MDR. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
861,170 professionals have used our research since 2012.