Pawel Najsarek - PeerSpot reviewer
Technical Support Engineer at Ingram Micro Sp. z o.o.
Reseller
Flexible, easy to use, and simple to set up
Pros and Cons
  • "The performance is good."
  • "I'd like to see the product maybe polish keyboards in Bookmark."

What is our primary use case?

I primarily use the solution when I connect to LDP or MyLab. That's all.

What is most valuable?

The solution is very stable. The performance is good. 

The program is easy to use.

The Bookmark functionality is good.

It is easy to set everything up.

The product is extremely flexible. 

What needs improvement?

I'd like to see the product maybe polish keyboards in Bookmark.

For how long have I used the solution?

I've been using the solution for four years at this point. It's been a while.

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What do I think about the stability of the solution?

The stability is very good and it offers good performance. There are no bugs or glitches. t doesn't crash or freeze. 

What do I think about the scalability of the solution?

We have a small staff of about ten people, however, we have customers on this solution. Many use it. 

How are customer service and support?

Technical support is very good. We are quite satisfied with the solution's support overall.

How was the initial setup?

The initial setup is very straightforward. It's not complicated. 

The deployment is fast and only takes about one day.

What about the implementation team?

I deployed the solution myself and I've also helped customers deploy it. We did not need to get a consultant's help.

What's my experience with pricing, setup cost, and licensing?

I cannot speak to the exact pricing of the solution. 

What other advice do I have?

We are using either the latest version or the previous version of the solution. 

I'm a reseller as well as a partner.

I'd recommend the solution to other users and companies as it is very flexible and it's dedicated to VPNs. 

I'd rate the solution at ten out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Customer
PeerSpot user
Nawapol Boonlerd - PeerSpot reviewer
Information Security Engineer at BigFish Enterprise Ltd.
Reseller
Top 20
Offers a fair price and has good stability and scalability
Pros and Cons
  • "I think they ask for a fair price."
  • "User interface could be improved."

What is our primary use case?

I'm an information security engineer and we are integrators.

What needs improvement?

The user interface could be improved. I'd also like to see the solution move to the cloud. 

For how long have I used the solution?

I've been using this solution for one year. 

What do I think about the scalability of the solution?

The scalability and stability are good. 

How are customer service and technical support?

We are in Thailand and I'm very happy with the technical support. 

What's my experience with pricing, setup cost, and licensing?

I think they ask for a fair price. 

What other advice do I have?

I would rate this solution a nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Buyer's Guide
SonicWall SMA
March 2024
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768,857 professionals have used our research since 2012.
it_user1134090 - PeerSpot reviewer
General Consul of Japan with self employed
Real User
Allows for remote access from home offices, but can't handle gigabyte speeds
Pros and Cons
  • "The most valuable feature of this solution is they have IT consultants that know SonicWall."
  • "The overall menu is not very user-friendly and it could be easier."

What is our primary use case?

The primary use case of this solution is to provide remote access from home offices. 

The deployment model we are using is on-premises.

How has it helped my organization?

Secure remote access is now available from home offices.

What is most valuable?

The most valuable feature of this solution is they have IT consultants that know SonicWall.

What needs improvement?

This solution is very slow, and the competitors have much higher speeds.

We are now running at gigabyte-speed and SonicWall just can't handle it.

For a user, doing the setup alone is hopeless because the menu structure is not very clear and many of the features are hidden. They are very difficult to access. 

The overall menu is not very user-friendly and it could be easier.

For how long have I used the solution?

I have been using this solution for four years.

What do I think about the stability of the solution?

This solution is stable but very slow.

What do I think about the scalability of the solution?

The solution is scalable. So far, we have had no issues.

There are approximately eight users.

How are customer service and technical support?

We have very good IT consultants who provide technical support.

How was the initial setup?

The initial setup was complex. You could not possibly do it yourself without an IT consultant.

What about the implementation team?

We had IT consultants help us with the implementation.

What other advice do I have?

We do not have a relationship with SonicWall, we are customers.

I would not recommend this solution without them speaking to an IT consultant. They have IT consultants, and it's recommended to use a consultant to handle it.

We are currently looking at other solutions because SonicWall just cannot compare and we feel that we need to increase the speed.

I would rate this solution a six out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Consultant at a tech services company with 501-1,000 employees
Reseller
Integrates well, feature rich, and reliable
Pros and Cons
  • "Secure Mobile Access (SMA) is easy to configure and the deployment is straightforward. However, this is mostly because of the AWS setup."
  • "The solution has 2FA, it will generate a token and send it to an email, but multifactor authentication is not available. I would suggest that there should be MFA integration and provided with the appliance."

What is our primary use case?

Since the pandemic began, we have started using SonicWall to allow users to work from home.

What is most valuable?

We have found the most valuable features to be:

  • Secure Mobile Access (SMA) is easy to configure and the deployment is straightforward. However, this is mostly because of the AWS setup

  • Easy to use
     
  • Simple to manage

  • Integrated with NSa

What needs improvement?

The solution has 2FA, it will generate a token and send it to an email, but multifactor authentication is not available. I would suggest that there should be MFA integration and provided with the appliance.

I have to manage the SMA separately, there should be centralized management and reporting features.

For how long have I used the solution?

I have been using this solution within the last 12 months.

What do I think about the stability of the solution?

The solution is stable and very reliable.

What do I think about the scalability of the solution?

Since the solution is on the cloud the scalability should not be an issue.

We have approximately 200 people using this solution in my organization. We do not have more than 180 users connected at one time.

How are customer service and technical support?

The technical support was responsive.

How was the initial setup?

The initial setup was easy.

What about the implementation team?

We had a team from SonicWall help us with the implementation of the solution.

What's my experience with pricing, setup cost, and licensing?

This solution is priced well and we currently have the maximum number of licenses allowed. 

Which other solutions did I evaluate?

We did evaluate other solutions before we chose this one.

What other advice do I have?

My advice to others is this solution is reliable, feature-rich, and reasonable-priced. If they want to have an SSL VPN solution, then SonicWall SMA is probably a good choice. It is has a two-factor authentication already in-built, and it will help you connect your mobile users without any issues. It has the capability of connecting all your devices, such as laptops, Linux systems, and MacBooks.

I rate SonicWall SMA an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Director at vatanix
Real User
Stable with good technical support, but the management interfaces need to be consolidated
Pros and Cons
  • "I am very satisfied with the technical support."
  • "The problem is that when combined with what the client already has, there are two different logins and two different management systems, and these should be consolidated into a single interface."

What is our primary use case?

We are a system integrator and SonicWall SMA is one of the products that we implement for our clients. They use it to protect their data.

What needs improvement?

We need to keep applying updates that are supplied from the OEM.

On the customer's side, we have a centralized system. There is software to manage their security appliance, as well as their network appliance, and they have some kind of endpoint security. The problem is that when combined with what the client already has, there are two different logins and two different management systems, and these should be consolidated into a single interface.

For how long have I used the solution?

We have been working with SonicWall SMA for 13 years.

What do I think about the stability of the solution?

This is a stable product.

How are customer service and technical support?

I am very satisfied with the technical support.

Which solution did I use previously and why did I switch?

We also work with Fortinet products.

How was the initial setup?

The length of time for deployment depends on the customer and their environment.

What about the implementation team?

I have a team of four people who handle the implementation for our clients.

What other advice do I have?

This is definitely a product that I can recommend to others.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Pawel Najsarek - PeerSpot reviewer
Technical Support Engineer at Ingram Micro Sp. z o.o.
Reseller
Scalable, good support, a simple interface, and the load balancing capability works well
Pros and Cons
  • "I like the load balancing capability."
  • "The timed synchronization between the network appliance needs improvement."

What is our primary use case?

We are service providers and we sell and integrate solutions for clients.

I am using this solution for VPN and mobile on the website.

What is most valuable?

I like the load balancing capability. 

It's very fast and it has a simple interface.

What needs improvement?

The timed synchronization between the network appliance needs improvement.

For how long have I used the solution?

I have been using SonicWall SMA for one year.

What do I think about the scalability of the solution?

It is a very scalable product, because this product may be used by a million people.

Our customers are small and large companies.

How are customer service and technical support?

Technical support is good.

How was the initial setup?

The initial setup was easy.

It takes 20 minutes to deploy.

What's my experience with pricing, setup cost, and licensing?

Our licenses are stackable and can be anywhere from five users to a million users.

What other advice do I have?

It's a good solution and I definitely recommend it.

I would rate SonicWall SMA a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
PeerSpot user
Buyer's Guide
Download our free SonicWall SMA Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2024
Buyer's Guide
Download our free SonicWall SMA Report and get advice and tips from experienced pros sharing their opinions.