SentinelOne Vigilance Reviews

The use case of SentinelOne Vigilance for my company stems from providing it to our customers.

With SentinelOne Vigilance, my company's customers can easily and quickly deal with incidents and threats.

The most valuable feature of the solution is its performance, which is very important for us in our company.

My customers who use the tool mostly want a summary of the monitoring activities of the product in a report form, which can be useful. A report from SentinelOne Vigilance can help my company's customers identify what happened in their IT environment, and it can be useful for our customers to identify the threats and incidents encountered by the product.

The tool's stability can be improved.

I have been using SentinelOne Vigilance for a year.

My company hasn't received any response in terms of the stability offered by the solution.

Stability-wise, I rate the solution a nine out of ten.

Scalability-wise, I rate the solution a ten out of ten.

My company deals with two customers who use the product.

The product's initial setup phase was very easy because the vendor took care of the process.

The back-end support team of SentinelOne takes care of the product's deployment phase. On the front-end side, customers of the tool don't do anything.

The solution is deployed on the cloud.

The solution can be deployed and maintained by eight engineers.

SentinelOne Vigilance is priced in a normal range.

I recommend SentinelOne Vigilance to those customers who would like to conduct an analysis of a particular layer of their environment.

I rate the overall tool a ten out of ten.

We use SentinelOne Vigilance as MDR (Managed detection and response).

SentinelOne Vigilance is a very stable solution.

SentinelOne Vigilance is an MDR meant to manage cybersecurity, but it doesn't do a good job.

SentinelOne Vigilance doesn't have a direct connection with MSPs. They go only through a big reseller or RMM vendor instead of directly going to the MSP. You always feel that you are behind, and you have to call someone to call someone to get to them.

People pay $ 5,000 to $ 6,000 monthly for the solution, and they don't have a QBR for their customers to review the security and recommendations.

I rate SentinelOne Vigilance ten out of ten for stability.

You can scale as much as you want with SentinelOne Vigilance.

We implemented SentinelOne Vigilance through an in-house team. Two network engineers were involved in the solution's deployment.

On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing an eight out of ten.

Overall, I rate SentinelOne Vigilance a five out of ten.

We use the solution for the managed SOC team that we leverage.

SentinelOne Vigilance is an endpoint security tool with quarantining, dashboards showing us information, and many capabilities like manual and automatic quarantine of environmental issues.

The tool needs improvement in clear communication and detection.

We deployed SentinelOne Vigilance three months ago.

The product is stable.

I rate the solution’s stability an eight out of ten.

The solution is scalable.

The SentinelOne Vigilance has excellent customer service.

Positive

The initial setup is straightforward. There is an agent on our end. A team is monitoring our environment, but for the SentinelOne tool, we have to deploy agents, and their back end is in the cloud.

We had a few team members who have been assisting during deployment.

We achieved ROI because it notified us of threats coming into our environment. After a month, we started getting alerts on different things.

The solution’s pricing is very reasonable.

The solution requires a little maintenance and fine-tuning.

I suggest asking for sample reports and stamp processes to get a good understanding of how they work.

Overall, I rate the solution an eight out of ten.

The antivirus products embedded with EDR have one weakness: they are very resource-intensive and challenging to replicate exclusions. Let me elaborate on it with an example of a list of exclusions from an accounting firm. Let’s say Company A is a finance company that uses Microsoft and some accounting applications. Company B is also a finance company that uses the same products, but they have their back-end database capturing the data. As an IT engineer managing different clients, I will try to see if there's a way to export the rules I created for Company A to save time when setting up Company B. Presently, this process is not user-friendly. A forward-thinking approach will reduce the time spent onboarding new clients and increase revenue by reducing engineering time.

We have been using SentinelOne Vigilance for about seven months since February. We’re using the cloud version.

The product is stable. It works well, and we have not encountered any issues. Whenever we found any problems, it created snapshots. We researched these instances and obtained the results.

The product is scalable. We have a variety of clients, including large enterprise companies and small businesses, working with our services.

The product’s support team is excellent, especially the back-end support.

Positive

The product is easy to deploy and requires an understanding of how it works. A project manager who comes from a mid-technical background with sufficient knowledge of installing packages can execute the process efficiently. The website's documentation and how-to guides are excellent. I do recommend it. We have 180 clients, and deployment takes about four to six months. 

It is a good product to use. I rate it an eight out of ten.

SentinelOne has a rollback feature that has helped them gain popularity in the market. No other competitors of the solution including Cisco, Fortinet, or Cortex XDR have this feature.

SentinelOne is a kernel-independent solution. We don’t need to check the kernel dependency on the Linux platform. They also commit to a 100 percent recovery from ransomware attacks. The solution has rollback features for ransomware on Windows.

I have found issues with the solution’s stability and implementation. The solution has performance issues. I would like the solution to launch the rollback plan for ransomware on Linux and Mac. It should be something similar to the support that Windows gets.

I have been using the solution for four to five months.

I would rate the solution’s stability around six to seven out of ten.

I would rate the solution’s scalability a nine out of ten.

The solution helps companies prevent critical attacks from ransomware.

I would rate the solution an eight out of ten. One person is sufficient for the solution’s maintenance.

The solution is used as a ransomware prevention measure, allowing us to roll back to the initial stage without any issues. The solution is deployed as a SaaS.

The SentinelOne Active EDR is the most valuable feature.

The SentinelOne platform has potential for improvement. The solution's memory forensics capabilities and hard disk capacities are quite basic.

I am currently using the solution.

I give the stability a nine out of ten.

I give the scalability a nine out of ten. The solution is for all sizes of businesses.

The technical support is good.

Positive

I give the initial setup a nine out of ten. The setup is straightforward, as it is software-based and does not require any deployment; only the software needs to be installed. However, if there are a thousand endpoints, the installation process could take a few days.

The implementation is completed in-house.

SentinelOne Vigilance is more affordable than other next-generation solutions, but more costly than legacy solutions. I give the cost a three out of ten.

I give the solution a nine out of ten.

We provide MSSP services.

SentinelOne Vigilance is better than other solutions on the market and I recommend it.

SentinelOne Vigilance is being used mostly for endpoint protection, endpoint deployment, and some endpoint management.

Most of our customers are moving away from traditional signature-based antivirus because it's not enough. They're moving to solutions, e.g. SentinelOne Vigilance, that have machine learning included, so that machine learning function adds a tremendous amount of value to our customers, simply because it adds that extra layer of security by providing machine learning and behavior analytics.

Most of the next-generation anti-virus products, including SentinelOne Vigilance, have behavior analytics included, and this is the feature I find most valuable in the solution. Behavior analytics is the direction most of the NGAVs are heading, e.g. if they don't have it, that's where they're going: UBA (user behavior analytics) and UEBA (user and entity behavior analytics).

I also find the machine learning function of this solution valuable, as it provides an extra layer of security for our customers.

Every product has room for improvement. I can't single out anything within SentinelOne Vigilance that would need to be updated or improved, only because I haven't used it in a while.

For the most part, there's no problem with how SentinelOne Vigilance works, but the toughest challenge that customers find is with the deployment and tuning of the product. Getting it tuned properly takes some time, so that's a challenge. You can deploy the product with just about anything, but deployment is always a challenge.

An additional feature I'd like to see across the board, in the next release of SentinelOne Vigilance, is more integration with artificial intelligence. I'd like to see more integration with SIEM and/or SOAR solutions. I'd also like to see better event formatting, so if they can format their events using CEF (common event formatting), that would be fantastic. These are the top three or four additional features I'd like to see.

I'd also like to see predictive analytics. The market isn't there yet, with the exception of Carbon Black, but predictive analytics would be phenomenal. We'll get there in the next five to 10 years, e.g. that market is going to explode here in the next few years.

As we build more artificial intelligence into all these products, including endpoint protection, we're going to be able to predict the type of attack. It's not just malware. It's this type of attack, and they're going to know what it is, but that'll come in time.

I've worked with SentinelOne Vigilance for five years now.

SentinelOne Vigilance and some of the top tier NGAVs are really stable. Now they've all reached the point where most of the customers that we work with trust and like them, and they work out of the box. SentinelOne Vigilance is a stable solution.

We work with everything from the small mom-and-pop stores, all the way up to the enterprise. I don't work with enough of the enterprise customers to understand what they have deployed on the endpoint, e.g. it may be SentinelOne Vigilance, or it may be something else, but scalability feels high if you had to deploy it.

Most of the people have moved away from Kaspersky just because of who they are, and potentially Symantec after the Broadcom acquisition. These people may have moved to SentinelOne Vigilance, or to other AVs. We do see a lot of movement in the endpoint AV customer side, simply because there's a lot to choose from in the market, e.g. this product or other similar products.

Another reason for people switching is that newer technologies are coming out in endpoint protection solutions, e.g. machine learning, artificial intelligence, UEBA, etc. Some customers, especially the smaller shops that are nimble and can move quickly, they might look at a new, sensational technology on endpoint security, and move away from whatever it is they currently have. The larger enterprises are a lot slower to move, so they usually take a lot longer to decide which direction to go, and when they do, they usually sign a three-year contract or more, and they'll stick with it.

The initial setup for SentinelOne Vigilance was straightforward. They made it easy on the front end.

Most of the next-generation antivirus (NGAV) solutions, I have a lot of experience with.

We're using an older version of SentinelOne Vigilance, e.g. we're not using it internally, so we don't have the latest version, but some of our customers who I work with are using it. I'm not sure what version they're using, but it's been a while so they could be using old versions of it.

We're using Microsoft Azure as the cloud provider for this solution.

The deployment of SentinelOne Vigilance was challenging. How long the deployment would take depends on the environment. A small SMB on-premises environment doesn't take long to deploy: You can wrap it up in a GPO package and deploy it. The process is usually straightforward and simple, and it doesn't take long, but when you get into the larger enterprise and you have a hybrid solution and multiple locations, that's when it can become a little sticky.

SentinelOne Vigilance is deployed on the endpoint, so everybody in the organization, no matter which role, is using it. The product is also deployed on IT worker endpoints.

Deployment and maintenance of this solution depends on the size of the organization. There are the smaller SMB customers that we have, e.g. if they're not doing it themselves, they've got a MSP that's deploying it directly, and I'm not sure about the work effort there, but you wrap it up in a package, send it out through a GPO, then it's easy to deploy. You can also use a third-party, e.g. ManageEngine and Quest make great products, so you can deploy SentinelOne Vigilance in any way, but it's going to depend on the size of the organization.

I don't know where this product sits in the market. I know it's in the top 10. I haven't looked recently, but I say this because we have so many vendors. We have 1,600 vendors that we work with here, but I know SentinelOne Vigilance is a top tier AV (antivirus). So as far as our usage goes, when our customers come to us, they're usually looking for something specific with regards to any endpoint security or endpoint protection. If they're not, I don't know how often this product gets recommended because I'm not on the pre-sales or front-end side of that. I'm on the engineering side, so I don't know which products they recommend. I don't know if SentinelOne Vigilance is one of the products where they'll go "Hey, try this one. It's great."

I have no idea about the technical support for this product, as I haven't tried contacting them.

I don't have information about the licensing cost or pricing for this solution, because I'm not on the sales side. I see a lot of people now moving toward Microsoft Defender because they've really done a great job in just the past couple of years, and that's rolled into their E3, E4, or E5 licensing. Sometimes there's cost savings when you bundle Microsoft Defender with other Microsoft products. As for standalone AV on the endpoint, I don't know where SentinelOne Vigilance fits price-wise. People are migrating away from Symantec, SAP, Kaspersky, and some other legacy AVs and moving towards newer AVs, but I don't know if that's because of the costs or not.

The advice I would give to others looking into potentially implementing this product is to always bring it in-house and do a pilot. That's the biggest advice I can give, e.g. you need to test drive a car before you buy it.

I haven't done anything on the ROI side, and that's hard to nail down, but there might be some market data out there on ROI. People don't usually make a change unless they believe there's going to be some improvement.

I don't know where SentinelOne Vigilance is on the market, but I know it's top 10 or top tier, so I'm giving this solution a seven out of ten.

SentinelOne Vigilance has very good detection.

When upgrades are required on the server, you need to almost remove SentinelOne Vigilance completely off the system. We put SentinelOne Vigilance on silence for the monitor mode, but we were having trouble upgrading the server. I had to remove SentinelOne Vigilance completely from the server, but that meant that all the previous logs of attacks I wanted to look at on the server were gone. This is one thing they need to improve, they need better compatibility with the Microsoft Windows service. I should not have to remove the agent completely to upgrade the service.

I have been using SentinelOne Vigilance for approximately eight months.

The solution is stable. However, it used to be slow and they fixed the issues.

SentinelOne Vigilance is scalable.

The technical support was good for SentinelOne Vigilance.

My advice to others is this is a solid product. 

I rate SentinelOne Vigilance a seven out of ten.