SAP Business Technology Platform Reviews

We use the product for process integration, data integration, etc.

The product provides native integration to enterprise resource planning software. It becomes easier for customers to leverage the product instead of developing or writing integration from the beginning.

The product needs improvement for serverless native integrations. They should opt for serverless features as all the customers worldwide choose cloud-based products.

We have been using SAP Cloud Platform Integration for 20 years.

The product is very stable. I rate its stability a ten out of ten.

We have enterprise businesses as our customers for SAP Cloud Platform Integration. The product is highly scalable. I rate its scalability a nine out of ten.

The initial setup is simple enough. I rate the process an eight or nine out of ten.

SAP Cloud Platform Integration is an expensive product. I rate its pricing an eight out of ten.

I recommend SAP Cloud Platform Integration to others and rate it a seven out of ten.

We are using SAP Cloud Platform analytics, building applications, and integrations.

The solution has the ability for fast development that has been helpful for our organization.

The most valuable features of the SAP Cloud Platform are the extensions and integrations. Additionally, there are a lot of AI-based microservices.

The price of the solution could improve.

I have been using the SAP Cloud Platform for approximately 10 years.

The solution is highly stable.

I rate the stability of the SAP Cloud Platform a ten out of ten.

Many users are using the solution daily. It is scalable.

I rate the scalability of the SAP Cloud Platform a ten out of ten.

The initial setup of the SAP Cloud Platform is simple. The deployment for an application can take a few minutes but if it is an integration solution it is seconds.

I have received a high return on investment using the SAP Cloud Platform.

The price of the solution depends on the package that is purchased. There are many packages to choose from. The packages are not overly expensive.

The solution is stable.

I rate SAP Cloud Platform a nine out of ten.

SAP Cloud platform is primarily used as an overall cloud solution for enterprise.

SAP Cloud Platform's most valuable features are its exhaustiveness, scalability with minimum maintenance, and functionality.

The addition of more industry use cases would be an improvement. SAP could also try to make it more open-source, which would encourage community growth among developers, product owners, and the support team.

I've been working with SAP Cloud Platform for over three years.

SAP Cloud Platform is stable.

SAP's technical support sometimes takes longer to respond.

Neutral

The initial setup was pretty easy.

SAP Cloud Platform offers a good ROI for large enterprises.

SAP offers yearly, subscription-based, and pay-as-you-use licensing.

I'd give SAP Cloud Platform a rating of eight out of ten.

We primarily use Cloud Platform for marketing and promotions campaigns, AI, and database integration.

I'd like to see more local integration.

I've been using SAP Cloud Platform for two years.

Cloud Platform's stability is great.

SAP technical support is excellent.

We have a yearly license.

I rate SAP Cloud Platform nine out of 10. 

I run all of my servers on SAP at the moment. We have our development, our quality, and also our production sites on it.

We actually upgraded this solution in December 2020, so we're using the most current version. We're looking forward to incorporating SAP analytics within our company.

The ability to expand it whenever required has been great — it's very simple. The performance is good as well. We haven't experienced any issues yet. 

I have been using SAP Cloud Platform for four years. 

The cost when it comes to monitoring can be difficult. We have to be very, very careful and aware of any changes so the price won't go up too much.

Overall, on a scale from one to ten, I would give this solution a rating of eight. 

I am working for a consultancy company. We have this application that we are designing which needs services to get our ERP (Enterprise Resource Planning) data transferred to our data services on the cloud. When we collect some data from applications, we can see information like what kind of applications people are using so we are aware. Then we can inform the managers so that they know and can take action. That is one part we have working.  

We also have some simple list-based applications so users can get lists of orders for today, or tasks for today, or tasks for a selected week. Also it is like a task list. We let users create some list of obligations where you can say something is confirmed done. Then that information gets posted back to the ERP for tracking.  

The most valuable feature of this product is the scalability inherent in it because it resides on the cloud.  

This product needs a lot of improvement and should be simplified. It is really clumsy. You need a lot of connections running just to get it working. Even though it is a private cloud, we need a lot of connection speed and resources. I would have preferred something on-premises which would have been very simple. But that is our use case: programming and hosting it on our web solution. And that is all.  

I would personally like to see a lot of examples of how to do things with the solution. This is a scalar platform and they are providing some solutions. There are some applications available that you can activate from cloud connectors, et cetera. That is good. But I need to see examples of what some use cases are and I need to be able to build some applications. It is not just about how can I utilize this platform, but there should be step-by-steps. For example, in step one, I need all my connections in place. Well, I also need to know also what kind of connections. Second, I need to know what my data should be. Third, I want to know how I can use a simple auditor. These can be very simple examples for different features. It would be helpful.  

If you go to some other platform tool sites, they are loaded with examples and templates, et cetera. I think that part of the presentation of this solution is missing here. It is as if they are saying that even from the start I had to know everything about how the product works before I ever used it. That is frustrating at times. Instead, it is always like a game of trial and error to see if something is working or not. That is time-consuming and very frustrating.   

I have been using SAP Cloud Platform for over now one-and-a-half years now.  

My impression of the stability is that it is not good. Almost every month there is something new and that makes us nervous about delivery. If our applications are running fine and something critical changes, we may need to make changes to fix our solution and then test it and deploy it. Maybe doing updates once a year would be fine. But I think the changes are too frequent and this makes it a very difficult platform to develop on.  

The scalability of the product is fine. Scalability is one of the benefits that we have in using the product.  

I do not know exactly how many people are using the solution in our organization, but we have a little over 20 users with some four to five admin roles. So there are about 30 users in total.  

I would say that the technical support is okay. I was using it because we had some questions for our testing. Someone is always there in the office, so it is easy to contact them. Or we can create a ticket and it will go to our contact person. It is not certain that we get an immediate response which is common in any technology. Overall, the service is not bad.  

I was a consultant working with encryption. My part in that consulting team was working with SAP and since the beginning, I was working with S/4HANA. Right from early 2016, I have been working on mobile applications. I was working on mobile earlier on, but it is not the same these days.  

The initial setup is complex. I do not know exactly how long it took to deploy because it was done by a different team. It took at least a month. It is available, but actually getting the product to work as expected could take months. That is too long.  

The rates are client-specific because they are negotiated. The actual rates may be classified, even for me.  

The advice I would give to people considering this solution is that there are a lot of open platforms and tools available. SAP, in particular, is very expensive unless you have an enterprise organization that can afford to use it. Otherwise, it is really very expensive. Personally, I am trying out and testing open source tools like Ionic. Some of those tools are really fantastic, I think. Ionic, for example, has all the features. You have to have proper security in place, but I think that can be managed. But I would recommend that users try out these open source platforms and tools.  

On a scale from one to ten where one is the worst and ten is the best, I would rate this product for enterprises as about a six. 

We primarily use the solution for ERP purposes. We cover finance, research and development, program management, and HR.

At the moment the most valuable aspects of the solution are the project management and finance features. 

The CPS is very good.

It's suitable for various sizes of companies. I have used it with big companies and with small ones as well. 

The BI design is simple compared to other SAP products.

For our organization, the price is the main downside. They should work to reduce the cost. This specifically affects small companies who would like to use it.

The solution should work to simplify its offering to make it more consumable for users, especially new users.

The solution requires more flexibility overall.

I understand that in the future, they will be offering open source ERP, which will be quite useful.

I have been using SAP for 25 years now.

The stability is quite good. There are always bugs and issues to resolve, but in terms of impacting the business, I haven't noticed much.

We have about 300 people using the solution currently. Starting from where we did, at 100 users, all the way up to 300 users, we haven't scaled much. If a company scales up to 5,000 I don't know what will happen. We haven't tried to make that jump.

The BI design is used every day. The cloud platform is used for the special developments we have, so we use it often as well.

We've been in touch with technical support. They are pretty good. I'd rate them 3.5 out of five. They aren't perfect, and could be improved, but overall they are okay.

We have previously used different solutions. We've used Microsoft products where they create more capabilities more frequently, and we've used Google's platform. Google is similar to SAP in that it's more scalable and easy to consume. We've also used Oracle, which is very similar.

In comparison to other SAP offerings, the solution is quite simple. There is no technical installation so you just consume it readily. However, the business configuration can take up to a year depending on a company's complexity. In our case, it took seven months.

In terms of maintenance, the work is done by SAP, so it's a real low-maintenance solution for clients. For the responsibilities that the customer has to perform on their side, however, they might need one person. 

There were many teams involved in the implementation, including program management services and SAP partners. We didn't completely handle the installation ourselves.

We're SAP customers.

We're using the latest version of the solution.

I'd advise other companies to do an assessment with their internal employees or internal functional heads before jumping into any solution. It shouldn't be just one person doing the assessment. They should all do it together and select the product collectively.

I'd rate the solution eight out of ten.

The primary use case of this solution is basically for reporting and analysis. We publish our internal data for our clients and also for our management team.

The most valuable feature is integration. The integration with multiple other tools and our data allows us to perform analytics and our reporting requirements.

One thing that can be improved is the way the license is set up. If it could be defined by specific types of users then it would be better. For example, if it could be divided into three different sections, one for management who don't require the analytic work, it could be more for viewing. Another could be for the design department, which would require more specific tools, and finally, developers for the architecture. Different types of licenses would be very good. 

In the next release, I would like to see improvements with the price and the licensing. We are struggling with our vendors to find out who did the tool implementation.

I have been using this solution for eight months.

The solution is stable. We have experienced some issues but that was a problem with our internet, causing the server to go down, and it had nothing to do with the product.

We have no issues with the scalability of this solution.

We have 100 users.

I would rate my experience with technical support a four out of five.

The initial setup was not easy, nor would I say that it was difficult to execute. 

I have yet to explore all of the features.

I would suggest completing a POC before purchasing this solution, or any other solution. Then, going ahead with it once the requirements have been satisfied.

I would rate this solution a nine out of ten.