We utilize Radware Cloud DDoS Protection Service to safeguard against unpredictable floating IP traffic. If the traffic exceeds the capacity of the on-site Radware Defense Pro product, the system will automatically switch over to cloud-based filtering.
Sales Engineer at a non-tech company with 51-200 employees
Reduces the concerns about attacks on the entire organization, allowing us to maintain uptime
Pros and Cons
- "The most valuable feature is the controller that determines when and how traffic can be moved to the cloud."
- "We heavily relied on Radware's technical team to ensure the proper setup and configuration of VPN tunnels for cloud mitigation."
What is our primary use case?
How has it helped my organization?
Real-time threat blocking is highly effective in capturing attacks as they occur with near-instant response time. In my experience, it seldom causes any issues once detected.
Radware Cloud DDoS Protection Service reduces the concerns about attacks on the entire organization, allowing us to maintain uptime in situations where others might not be able to do so without this solution.
Radware Cloud DDoS Protection Service's response time is commendable. Their solution is highly responsive when we contact them, or in case of an attack where they need to initiate contact with us to collaborate on cloud mitigation.
What is most valuable?
The most valuable feature is the controller that determines when and how traffic can be moved to the cloud.
What needs improvement?
The current deployment heavily depends on the Radware team and requires improvement, particularly in the device configuration aspect rather than the cloud mitigation aspect. We encountered several challenges during deployment. We heavily relied on Radware's technical team to ensure the proper setup and configuration of VPN tunnels for cloud mitigation.
Buyer's Guide
Radware DDoS
January 2026
Learn what your peers think about Radware DDoS. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
880,901 professionals have used our research since 2012.
For how long have I used the solution?
I have been using Cloud DDoS Protection Service for several years.
What do I think about the stability of the solution?
Radware Cloud DDoS Protection Service is stable.
What do I think about the scalability of the solution?
I give Radware Cloud DDoS Protection Service an eight out of ten for scalability.
While the solution is capable of accommodating scaling up, it may take a bit of time to fully implement.
How are customer service and support?
I have had a positive experience with technical support. Whenever I submit a ticket regarding an issue, they promptly respond within a reasonable amount of time, depending on the severity of the case. They consistently guide me to a solution that addresses all of my concerns.
How would you rate customer service and support?
Positive
How was the initial setup?
I typically serve as an intermediary, coordinating various aspects to ensure everything runs smoothly. To clarify, our focus is primarily on wholesale services where we assist customers with deployments. My role involves managing projects to ensure successful product activation and deployment, acting as a project manager to oversee the process and ensure its smooth execution.
What about the implementation team?
We assist our customers with the implementation.
What's my experience with pricing, setup cost, and licensing?
When compared with other solutions, my end user is satisfied with the costs and believes that Radware Cloud DDoS Protection Service is worth the price paid. They found the solution to be effective within their budget.
What other advice do I have?
I give Radware Cloud DDoS Protection Service a nine out of ten.
For those searching for a more affordable option in the market, remember the saying 'you get what you pay for'. It's essential to explore various solutions and weigh all options carefully. Saving money is important, but sometimes it's necessary to spend a little extra to acquire a quality product that meets our expectations. Therefore, the cheapest alternative may not always be the best choice. Conducting thorough research is worthwhile to ensure we receive our money's worth.
We deployed the solution at both primary and disaster recovery locations to protect the end user's primary Internet access and backup connections in case they need to be utilized.
Radware sold us a solution bundle that included hardware, and in addition, the Cloud DDoS Protection Service was also included.
Be ready to allocate a considerable amount of time to collaborate with the Radware technical team in order to comprehend and effectively incorporate their product with your current Internet connection.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Intrusion Detection Specialist at a engineering company with 201-500 employees
Intuitive graphical interface, detailed information on attacks, and can scheduling updates
Pros and Cons
- "The product is very effective and performs well on devices."
- "They need to increase the limit of devices that we can manage."
What is our primary use case?
We use the solution for the protection of websites and institutional services.
How has it helped my organization?
The product is very effective and performs well on devices.
What is most valuable?
It's got a very intuitive graphical interface, very deep detailed information on attacks, and has the possibility of scheduling updates.
What needs improvement?
They need to increase the limit of devices that we can manage (currently it is 100). I manage a huge network and I am forced to use two and this is very uncorfortable.
In the event of a power failure, it would be nice for the device to turn on again automatically. When managing a very large network it requires to have to contact the offices for a manual restart.
For how long have I used the solution?
I've used the solution for ten years.
What do I think about the stability of the solution?
We've had good impressions of stability.
How are customer service and support?
Sometimes it is useless in the analysis, especially if you specify that the device turns off or restarts by itself. It would take a quick way to bypass the initial analysis process and go directly to sending a new DefensePro.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We did not use a previous solution.
How was the initial setup?
The initial setup was easy.
What about the implementation team?
The technicians I have contacted over the years for various problems have all been very helpful and qualified.
Which other solutions did I evaluate?
We did not evaluate other options.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Radware DDoS
January 2026
Learn what your peers think about Radware DDoS. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
880,901 professionals have used our research since 2012.
Technical Manager at a tech services company with 11-50 employees
Provides very good monitoring and has a user-friendly dashboard
Pros and Cons
- "Provides good monitoring and has a user-friendly dashboard."
- "Customization could be improved."
What is our primary use case?
This is Radware's cloud-based protection solution. We have deployed this for our customers but the cloud is not very popular yet in the Philippines, most customers want to have it on their hardware. If a customer encounters volumetric data this cloud protection service comes into play so that traffic can be routed to the cloud for scanning and mitigation.
What is most valuable?
The solution provides good monitoring and a user-friendly dashboard. We have many clients using this solution, including banks.
What needs improvement?
Customization could be improved.
For how long have I used the solution?
I've been deploying this solution for several years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The scalability is good.
How are customer service and support?
We have a local engineer in our company who can provide support and, if required, we contact the Radware cloud engineer.
How was the initial setup?
The installation is very straightforward if everything is planned in advance. Because it's on the cloud we need to interface with a Radware cloud engineer to be able to set it up. Depending on the protection needs, deployment generally takes a week or two.
What's my experience with pricing, setup cost, and licensing?
This is a subscription based license that is flexible and can be paid per user or with an annual subscription.
What other advice do I have?
I recommend this as a cloud-based protection solution and rate it nine out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
Information Systems Management Specialist at a tech services company with 1-10 employees
Verbose and descriptive reporting, reliable, and it is easy to scale
Pros and Cons
- "The reporting is very good and provides us with a comprehensive description of where attacks are emanating from."
- "This solution may not cover all of the requirements in situations for which I am unfamiliar, and there is always room for improvement."
What is our primary use case?
I set this solution up for a company who was using it as their edge security solution. It was used to secure the entire infrastructure for the company and helped to protect against DDoS attacks. It was being used in conjunction with a load balancing solution and an open-source firewall running on CentOS.
I was working with them at the time that this solution was deployed, but I have now moved.
How has it helped my organization?
This solution has given us protection against our network being compromised. All of our customers are depending on services that are offered on our network, and DefensePro makes sure that it is protected and customers have access to these services at every point in time.
What is most valuable?
The most valuable feature is the DDoS protection.
The reporting is very good and provides us with a comprehensive description of where attacks are emanating from. The solution mitigates against these attacks in real-time and you can see where their base path is routing from.
If for any reason, DefensePro goes offline, it doesn't prevent your infrastructure from functioning or your customers from reaching you. Obviously, the protection will not be there, but your customers can still reach the services that you are hosting internally. This is a good feature because otherwise, it would be a single point of failure for your entire infrastructure.
What needs improvement?
This solution may not cover all of the requirements in situations for which I am unfamiliar, and there is always room for improvement.
For how long have I used the solution?
We implemented this solution in 2015 and it is still working.
What do I think about the stability of the solution?
This solution is quite stable. If the device is ever offline then you can still have everybody access the entire infrastructure. This is important in Africa, where power is not always stable. You can just wake up in the morning and discover that the power provider has made a mistake and the entire infrastructure is down. Once the power is restored, this solution boots up and simply begins working again.
What do I think about the scalability of the solution?
Radware DefensePro is highly scalable. You have to imagine the high volume of packet inspection. As you add more links, you want the inspection capability to be able to handle more packets. It is just a matter of buying more licenses that allow you to inspect more packets.
This solution is part of the security wall that is protecting between 600 and 700 users in a call center services environment. Several call centers across the country are relying on DefensePro as part of their edge security.
How are customer service and technical support?
The technical support is okay. They are very accessible and they have different levels of services, depending on your plan.
Which solution did I use previously and why did I switch?
We did use another solution prior to this but we were getting a lot of attacks. This meant that we were paying a lot for bandwidth and our customers were complaining that our services were not happening in a timely manner. Based on this, we felt that our solution was insufficient to protect the infrastructure, which is why we switched to Radware.
How was the initial setup?
The initial setup was straightforward. The deployment took about three days and the plan was executed such that there was minimal disruption to the business services.
We had been satisfied with the outcome of the simulation and everything we did before actually migrating to the production environment.
Two staff members, both system administrators, are handling maintenance. The same two people focus primarily on the edge protection devices.
What about the implementation team?
The company had two consultants visit from Radware and assist with the deployment. They were very helpful, supportive, and trained us in such a way that we were confident in handling the solution on our own and no longer needed to depend on them.
All the way from the testing phase to the deployment stage, the Radware consultants were there to support our efforts and everything was successful.
What's my experience with pricing, setup cost, and licensing?
The pricing is based on the amount of network traffic and the number of packets being inspected.
Which other solutions did I evaluate?
Before choosing Radware DefensePro, we did an extensive evaluation of all of the solutions that were available. This is a fantastic solution and it met all of our requirements at the time, which is why it was chosen.
What other advice do I have?
The reporting provides us with a lot of interesting and rich data. It allows us to have total control over what is being protected.
When I first started using this solution, I wondered why it was that the DDoS protection could not be coupled with other edge protection features that I have on my firewall. I questioned why it was that I couldn't have all of the protection in a single box. However, I now realize why it is, from a strategic perspective, and it just makes more sense to have DDoS in its own box.
The biggest lesson that I have learned from using this solution is that you can't assume that everything is right unless you have insight as to what is currently going on within your infrastructure. You can't just relax and think that everything is okay. It is not a good policy to assume that customers are simply complaining about the services and their experience for the sake of complaining. Rather, consider that something is not right and look into it. This begins with getting the proper solutions in place.
Overall, I'm happy with this solution and what it has offered so far. The suitability of using DefensePro depends on your budget and your requirements. My advice is to make sure that you have your requirements right and then compare against the other products that are out there. I tend to believe that this solution is fit for all institutions and in my opinion, anyone who implements this will not regret it because it will serve them well.
While this solution has worked well, I can't say it is perfect because there might be requirements out there that I am unfamiliar with and are not currently being met.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. distributer
Security Specialist at a insurance company with 201-500 employees
Easy to set up while offering good security from DDoS attacks and reasonable pricing
Pros and Cons
- "The pricing is reasonable. It's not overly expensive."
- "There needs to be more reporting."
What is our primary use case?
The solution is primarily used to protect our cockpit internet line which is serving our cockpit application.
What is most valuable?
The solution offers a keen, tight service. It's very good at protecting us from DDoS attacks. It's very good at cleaning our pipeline when support routes traffic through.
The product has been stable. The performance is pretty good.
The pricing is reasonable. It's not overly expensive.
It's my understanding the initial setup isn't too hard.
What needs improvement?
The solution needs to improve its communication with users. Last year, there was a lot of silence on their end. There have been communication delays we would rather not deal with.
There needs to be more reporting. I'd like to be able to see more information on traffic or the system's data. Right now, information is lacking, from what I can tell.
For how long have I used the solution?
I have been at my current company for one year now, and have used it since I started. However, I can't speak to how long the company has used the solution before I arrived.
What do I think about the stability of the solution?
The solution is stable. It's reliable. There are no bugs or glitches. It doesn't crash or freeze. It's been good so far.
What do I think about the scalability of the solution?
We may have limitations on the scalability due to our own model. I can't speak to its general scalability.
At the moment, we do not have plans to increase usage in the future.
How are customer service and technical support?
Technical support is okay, however, it could be better. We're not directly operating the device, and therefore don't have too much access to them, however, there have been some communication breakdowns.
How was the initial setup?
My understanding is that the initial setup is not overly complex. I've heard it's straightforward. I'm not actually the person that does the implementation, and therefore I don't have direct experience in the matter. The equipment seems pretty simple and straightforward.
What's my experience with pricing, setup cost, and licensing?
Currently, the pricing is quite reasonable. We have no complaints when it comes to the cost of the solution.
What other advice do I have?
We are just a customer and end-user. We don't have a business relationship with Radware.
I'm not sure which version of the solution we're currently using.
I'm not sure if we intend to switch products. In the future, that will depend on if there are any new functions or features, or if the price of a new product is better.
In general, I would rate the solution at an eight out of ten. We've been satisfied with the solution and its capabilities for the most part.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Security Engineer at a computer software company with 51-200 employees
Good configuration capabilities, good stability, and integrates well with Cisco
Pros and Cons
- "The product integrates well with Cisco."
- "The dashboard could be updated."
What is our primary use case?
We primarily use the solution for preventing distributed denial of service, or DDoS attacks.
What is most valuable?
The ease of installation is the solution's most valuable aspect.
The configuration is very simple and straightforward.
The stability of the product is very good.
The product integrates well with Cisco.
What needs improvement?
We are currently using the solution in conjunction with Cisco Firepower. In terms of the defense devices, I would like to see an improvement within the implementation and upgrade phases.
The dashboard could be updated. It's just the one that is used with Internet Explorer 11 and with outdated Java. It's only a small part of their web interface and is not the entire dashboard.
The implementation process could be a bit better.
For how long have I used the solution?
I've been using the solution for about two years at this point.
What do I think about the stability of the solution?
It's a very stable product. Once you gather all policies and configure all necessary policies, everything works fine.
There are no bugs or glitches. It doesn't crash or freeze. It's been reliable in terms of performance.
What do I think about the scalability of the solution?
We've never really tried to scale the solution. I can't speak to how easy it would be to expand it out if you needed to.
We have maybe a thousand users, and it's a very complex environment.
We'd like to maybe just increase the speed in the future - the speed of the WIFI link and internet service provider's uplinks.
How are customer service and technical support?
Technical support has been fine overall. They are very easy to work with. We're satisfied with the level of support we've been given overall.
Which solution did I use previously and why did I switch?
We did not previously use a different solution. This is our first tool for this particular purpose.
How was the initial setup?
The initial setup is not complex. It's very straightforward and very easy. The configuration process, as well, is excellent and very straightforward. A company shouldn't face any issues when they are implementing the solution.
That said, we have a pretty complex environment. Our implementation process could have been easier.
The deployment process was very fast and took about one week.
What's my experience with pricing, setup cost, and licensing?
There is a different team the deals with pricing, licensing, and subscriptions. I don't have any knowledge as to the overall costs.
Which other solutions did I evaluate?
We did not evaluate other options. We are a Cisco Gold partner, and this is their recommended and compatible product that works specifically with Cisco Firepower Threat Defense.
What other advice do I have?
We are users of the solution.
We've been mostly very happy with the product. I would rate it at a nine out of ten. They just need better implementation and to work together with Cisco for faster and better results.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Product Manager - ICT Solutions, Marketing and Development of Cybersecurity at a comms service provider with 10,001+ employees
A stable user-friendly solution with good integration capabilities
Pros and Cons
- "All of our traffic has to pass through the appliance, so we can very quickly mitigate the attack. This is a very valuable feature. On top of that, it's not only volumetric attack protection that the solution offers, but also layer 7 attack protection as well."
- "The solution needs a bit more functionality. It would be good if DefensePro could have anti-bot functionalities in order to stop bots like web scrapers from getting onto our customers’ network."
What is our primary use case?
We primarily use the solution for attack prevention.
What is most valuable?
All of our traffic has to pass through the appliance, so we can very quickly mitigate the attack. This is a very valuable feature. On top of that, it's not only volumetric attack protection that the solution offers, but also layer 7 attack protection as well.
Another valuable aspect is that DefensePro can work together with Alteon and AppWall as one big platform. We can offer one holistic web application firewall, which covers aspects such as layer 7 protection, volumetric protection, and the web application firewall. The integration potential of the solution is great.
The solution is very user-friendly.
What needs improvement?
There was occasionally a lack of communication between the distributors, the vendor, and companies that can affect how the solution operates or is implemented. The level of knowledge of the product by support was not so high in the past. There were miscommunications about integration capabilities. This is just something I noticed, and it was a few years ago, so I'm not sure if the problems have already been dealt with, or if it was a one-off case.
The solution needs a bit more functionality. It would be good if DefensePro could have anti-bot functionalities in order to stop bots like web scrapers from getting onto our customers’ network.
The solution should aim to be a multi-functional platform. It could be cloud as well, but offer a mix of functionalities under one line of products.
For how long have I used the solution?
I've been using the solution for four years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution can scale, but the license model could be more flexible.
How are customer service and technical support?
Technical support is okay.
How was the initial setup?
The initial setup isn't too easy. Know-how is very important when implementing the solution and without that, the solid security policy is risky. It's not worth it to do it without a good amount of technical knowledge.
Which other solutions did I evaluate?
There are other vendors that offer similar solutions, but we came to the conclusion that Radware would be the best for us. It helps us to sell the service, not only to customers who use our internet access but to others as well.
What other advice do I have?
We use the on-premises deployment model.
It's a very, very good solution. I would recommend it to others.
I would rate the solution eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Engineer at a tech services company with 51-200 employees
A stable solution with good DDoS protection
Pros and Cons
- "The DDoS protection that the solution provides is its most valuable feature."
- "I had some trouble in the registration account prior to deployment, but it was fixed. They were not very fast or responsive, however. It took about one week to resolve the issue."
What is our primary use case?
The solution is mainly used to protect our web services and mail.
How has it helped my organization?
We have been able to integrate the solution into our network without it affecting the network overall.
What is most valuable?
The DDoS protection that the solution provides is its most valuable feature.
What needs improvement?
The documentation needs improvement and the best practices need adjustments. I find I spend a lot of time searching for information and documentation related to implementation. They need to provide better sources to make things easier.
The performance needs to be better.
The solution needs high availability. It would help you avoid some of the trouble with configuration.
For how long have I used the solution?
I've been using the solution for six months.
What do I think about the stability of the solution?
The stability of the solution is good. I've never had any issues.
What do I think about the scalability of the solution?
My understanding with the product is that it is scalable but I don't have enough experience with it yet to make a clear determination.
How are customer service and technical support?
Technical support is okay. I had some trouble in the registration account prior to deployment, but it was fixed. They were not very fast or responsive, however. It took about one week to resolve the issue.
Which solution did I use previously and why did I switch?
We did not previously use another solution.
How was the initial setup?
Implementation is straightforward, once you have all the necessary documentation. I couldn't find any documentation until I was registered, however. They don't have enough public information about the solution. Before registering, I couldn't do anything. This was a new product for me, so it was important for me to have access to the implementation guide before starting.
You only need one person to handle the implementation.
What about the implementation team?
I implemented the solution myself.
What other advice do I have?
We are using the private cloud deployment model.
I would rate the solution eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Radware DDoS Report and get advice and tips from experienced pros
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Updated: January 2026
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