Radware DDoS Reviews

We are a data center company. We have our own cloud, and we need to protect this cloud from DDoS attacks. That is why we have subscribed to Cloud DDoS as well as on-premise DDoS from Radware.

The solution is very good at blocking threats in real time.

We are using the management system. Through this management system, we can route the traffic to the scrubbing center. Because the scrubbing center is in India, latency is extremely low, and mitigation is very fast. This is the best part. The management system is initially very difficult because you do not know where to see and what to see. It took us around 5 months to become familiar with the management system. After that, things became crystal clear. The initial five months were difficult.

We get real-time alerts and real-time dashboards for all the issues and threats that keep coming. We can protect ourselves from attacks. Because they are visible on the dashboard, we can mitigate them.

We can mitigate attacks in a few seconds.

We have the SLA for attack detection. We have the SLA for attack mitigation. We proactively get alerts on volumetric attacks. We also have SSL-based attack protection. We have service availability SLA. We are able to provide standalone DDoS services as well as the DDoS solution in statefulness. These are a few of the things. In addition, we have on-demand volumetric mitigation. We always have volumetric mitigation. We have an attack model that is limited to the attack capacity, and we also have another model for unlimited DDoS attack capacity. These are all the basic differentiators and advantages that we are getting by default with this solution.

The false positives were quite high, but we have seen an almost 30% reduction in false positives in the last six months.

If we are under attack, initially, there is a slight impact in terms of user experience, but as the mitigation starts happening, this impact goes away. The user experience improves immediately after the attack is mitigated. So, when an attack happens, the legit users will experience a slight impact, but as soon as mitigation starts happening, this impact is reduced. In a way, the users do not get much impacted because the mitigation is very fast. With other solutions, mitigation is slow, whereas with the Radware DDoS solution, mitigation is very fast, so the impact time is much less.

We have got the highest level of service. We have the ERT premium services. The response time has not at all been an issue for us. We get a very good response.

It takes less than 10 seconds to detect an incident. The average time to mitigate an incident is from 3 seconds to 15 seconds.

Radware's scrubbing center is within India, so their SLAs are very good. Mitigation happens very fast. We do not have the scrubbing centers of other service providers in India, so mitigation happens outside. That is why there is a delay in the mitigation of DDoS attacks with other service providers. In the case of Radware, the scrubbing center is in India. That is the best part.

The most important part is that Radware DDoS integrates seamlessly and provides anomaly identification, real-time notifications, and security against DDoS attacks. It also helps us with multi-layer volumetric attacks. It shields us from global botnet threats. 

We are getting proactive notifications on threats and mitigation. We are getting real-time security updates. We get very comprehensive reporting and analytics and guaranteed performance and SLA. For us, this is very important because if we do not have a guaranteed SLA, the product has no meaning. 

The best part is that Radware DDoS has a scrubbing center within India. Whenever a DDoS attack happens, it is able to route all its traffic through the scrubbing center. This helps in guaranteeing seamless and hassle-free protection against DDoS attacks.

Radware's management is very proactive, but Radware's lower-level staff is not proactive. You need to do a lot of follow-ups. This is one point that they need to improve. If they improve this, they will be world-class because everything else is so good. 

It has been 3.5 years.

We found the system stable. It is an Israeli company. Most of the time, their products are stable.

It is a cloud solution, so it is scalable. The mitigation capacity with Radware is extremely high, so we do not have to worry about that at all.

When there is a problem and you contact their lower-level staff, they take their own sweet time to act. However, if you call their management, the resolution is very fast. Their management is very proactive and alert. In India, we have a relationship with the highest management of Radware, so things happen very fast for us, but this should not be the case. We should not be contacting their management for every issue. We should be only contacting the lower level staff. It is not a scalable model. I would rate their support an 8 out of 10.

Positive

I have used F5, and I have used Akamai. I have also used Arbor. These are the three solutions I have used in my career but not in my current company.

Radware is better. The reason we have gone with it is that we have an excellent product, an excellent management team, and an excellent SLA.

It is a cloud solution, but I also have an on-premise solution, so I have a hybrid solution.

Its deployment was not difficult. If you plan it properly, it is not difficult. It is very easy.

It does not require any maintenance from our side. Sometimes, some patches come in. They deploy those patches. We do not have to do anything.

We had a service provider of Radware called RAH Infotech. They have been there with us.

We had a 2 member team that was responsible along with the partner.

Its pricing is competitive. The licensing model is also very competitive. It is customizable, so there is no issue at all. They have given us whatever we have asked in terms of the pricing model and SLA.

I would rate it a 7 out of 10 for pricing. It is neither very high nor low. It is what is required.

We evaluated other services. Radware management was very approachable. That was one positive point. They helped us with the best solution with the best SLA.

If you are looking for a stable solution, then Radware is an obvious choice.

Overall, I would rate this solution a 9 out of 10.

One of our customers utilizes Radware DefensePro as their DDoS mitigation solution.

Radware DefensePro plays a vital role in safeguarding our network by protecting us from DDoS threats and attacks. It acts as the first line of defense, meticulously tracking incoming traffic to our website. This traffic is then passed to flow detectors within DefensePro's various defense flows, where it's rigorously checked and mitigated if necessary.

It's important for our compliance and privacy requirements that DefensePro doesn't decrypt our traffic or require we share certificates.

I would rate DefensePro's ability to detect DDoS attacks in real-time a nine out of ten.

DefensePro has reduced the number of false positives by 100 percent.

DefensePro has reduced downtime associated with attacks by 100 percent.

Radware DefensePro's most valuable feature lies in its ability to mitigate non-traffic attacks. This allows for clear visibility into natural packet flow and the packet filters are automatically applied to routers whenever suspicious behavior is detected.

We've been encountering a lack of updates in DefensePro. Currently, we're facing numerous bugs within our data solution. These bugs are impacting the failover process, and we're observing repeated crashes of the Elasticsearch container across various workflows.

There's room for improvement in the clarity of the feedback provided by the command service in the CLI. Specifically, the messages it gives when something happens to Docker containers could be more informative. For example, it might simply state that container states have changed, or it might mention the directory paths where container data is saved, but these messages don't provide enough detail. To access the files, users currently need to navigate through a complex directory structure, which isn't very user-friendly.

There is a need for more informative release notes. The current ones lack detail about what's included in the updates and what fixes have been implemented. This makes it difficult for users to understand the changes and how they might affect the experience.

I have been using Radware DefensePro for six months.

I would rate the stability of Radware DefensePro ten out of ten.

I would rate the scalability of Radware DefensePro nine out of ten.

The technical support is great.

Positive

Radware DefensePro is a bit on the expensive side.

While researching DDoS solutions and looking for the most affordable option, I'd recommend considering Radware DefensePro even though it might not be the cheapest because opting for the absolute cheapest solution can come with a lot of drawbacks. These budget options often have security vulnerabilities and hidden weaknesses that could leave networks more exposed during an attack. DefensePro offers additional features and stronger overall network protection, making it a more secure choice in the long run.

I would rate Radware DefensePro ten out of ten.

We have 226 firewalls and around 78 routers that are all protected by DefensePro.

We are a mobile-based Internet banking organization in Southeast Asia. Our main product is actually, sending money from one place to another place through my application. So we need to be available over the Internet all the time. So if my application goes down, my business will go down. We use Radware DefensePro to protect our on-premises network hardware.

While Radware DefensePro offers protection against DNS attacks and IoT botnets, our limited use of internet-exposed IoT devices on-premises hinders our ability to fully test its capabilities in this context.

Radware DefensePro is capable of detecting attacks in real time. If a scan is detected from outside our network DefensPro will block it immediately. 

Radware DefensePro can defend against Layer 3 and Layer 4 DDoS attacks but it is not capable of protecting against Layer 7 attacks.

Radware DefensePro suffers from a high false positive rate of 25 percent and occasionally blocks legitimate traffic, requiring manual unblocking. Additionally, it has been known to miss some threats.

We have not seen a reduction in downtime associated with attacks by using DefensePro.

Radware DefensePro needs to improve its cloud scrubbing capabilities. We have discontinued their cloud services due to poor performance.

The inability to access local technical support during our business hours poses a significant inconvenience. This necessitates extra devices for continuous operation until we can speak to their support. We would appreciate the availability of a team within our time zone for optimal service.

I am currently using Radware DefensePro. 

I would rate the stability of Radware DefensePro an eight out of ten.

I am dissatisfied with the technical support offered. The lack of a local team available during our business hours presents a significant challenge for our operations.

Neutral

While Radware DefensePro serves us well as the best on-prem solution currently available, its full range of security features falls short of our needs. We believe a hybrid or long-term solution is necessary, and unfortunately, DefensePro is not keeping pace. Hence, we adopted Cloudflare's solution a year and a half ago. However, after three years with their regular product, we discontinued their Discovery Center due to its niche nature and switched to Cloudflare's Discovery solution. Our present challenge lies in the integration issue between our on-prem hardware and Cloudflare. Lacking an on-prem solution themselves, Cloudflare cannot resolve this directly. This incompatibility currently represents our primary obstacle.

The implementation was completed by Radware DefensePro's partner, NHQ. They deployed the solution quickly without any issues.

Radware DefensePro is expensive when considering the issue we have and its limitations.

We pay for an annual license and also for the support service.

I would rate Radware DefensePro a seven out of ten.

Radware DefensePro is one of the best solutions for on-premise protection.

We have a team of four people in my cybersecurity operations team who are responsible for the maintenance of Radware DefensePro.

While Radware DefensePro offers good service availability from a failover perspective, it only covers 90 percent of my DDoS protection needs.

We use the solution to detect all incoming and outgoing traffic to our environment and to determine if there are any anomalies or if it is attack-free.

We wanted a way to defend our network from all kinds of attacks, like UDP segmentation attacks, HTTPS requests, syn attacks, etc.

The best feature is the auto mitigation of the DefensePro solution. It automatically begins mitigation in milliseconds when an attack is detected. 

During high-volume attacks, such as those during the Christmas and New Year periods, the solution protected our network perfectly, without any disturbance to our real-time users. It is really reliable. 

We use the SecOps center to manage all the policies being created. All of our devices are managed from that console.

When it comes to user experience, the GUI is outstanding. The CLI interface is also amazing because it gives us a proper set of commands. When there is a small difference in the command, it doesn't transfer, which is absolutely amazing. It somehow neglects any error in the investigation or troubleshooting steps. Using the management to console is the best. It's usable, even for a beginner engineer. Anybody I give it access to can use it without any issues.

I would rate the cloud DDoS management system for analyzing attacks on my organization an 8.5 out of ten. 

The best feature is the auto mitigation. It only takes a split millisecond to begin the mitigation of an attack.

We have seen a lot fewer false positives since implementing this solution. It has reduced the false positives by 25%.

The average amount of time it takes for the solution to detect an incident is around twelve to thirty seconds from the detection to the mitigation.

With Radware DDoS Protection Service, two people are able to manage the resource completely right now. We are able to do the protection. It has cut the resources a lot.

There's room for improvement in customization and integration. It would be better if routers and external firewalls could integrate with the solution. Additionally, when bugs are detected in a version during upgrades, there should be better communication about these bugs. They need to focus more on providing process documents highlighting bugs and their solutions.

Sometimes there is leakage in the network. Attacks go through without getting detected. It's a deployment issue, not a Radware problem. We don't use it to its fullest capacity.

Whenever there is an incident, it sometimes lacks the proper information about the attack, but most of the time, it's really reliable.

We have been using the solution since 2019. It was deployed for our telecommunication partners, and we started managing it in June 2022.

There has been some downtime, which affects the rating. I would rate stability as nine point five.

Scalability is excellent. On a scale of one to ten, it is a ten because we can use it to its maximum capability.

Our technical support is amazing. The expert and three-level tech support we get on the premium package are very thorough and knowledgeable.

Neutral

I have not used any DDoS solution before Radware. Before Radware, this decision was made by higher management and the customer itself.

During the deployment, especially the recent migration to the cloud, it might have taken around five to six months. The upgrade process and the hardware delivery process take time.

We have around 26 data centers, but the digital solution is deployed into our four central sites, through which all the network from the outside network and our internal network is connected.

Whenever you are going to deploy Radware DDoS solution, plan for the next ten years. Consider your company's growth and ensure your deployment can last without needing upgrades. 

On a scale from one to ten, I rate the solution as ten.

The main use case for Radware DDoS Protection Service is to protect our websites, mail server, and DNS servers published on the internet.

The best features Radware DDoS Protection Service offers for my organization are the ERT feeds.

The ERT feeds, which are based on Radware intelligence services, have been beneficial to my organization because they block a lot of malicious IP addresses and botnets.

Radware DDoS Protection Service has positively impacted my organization because we are more protected against attacks from the internet.

I think Radware DDoS Protection Service could be improved by enhancing the network analytics features.

I have been using Radware DDoS Protection Service for three years.

It was very easy to deploy Radware DDoS Protection Service in my environment.

In terms of protection, Radware DDoS Protection Service performs very well, and I have not noticed specific instances where it stood out.

I have no experience with the configuration process since a colleague of mine configured the service with the support of Radware.

I find Radware DDoS Protection Service helpful and do not use any other solution.

I do not have any specific advice to give to others looking into using Radware DDoS Protection Service.

On a scale of one to ten, I rate Radware DDoS Protection Service a nine because it is very easy to use and very effective as a service. However, there is room for improvement in the network analytics feature.

In terms of that protection, it has been performing very well; I have not noticed specific instances where it stood out.

The ERT feeds have been beneficial to my organization because they are based on Radware intelligence services and block a lot of malicious IP addresses and botnets.

Radware DDoS Protection Service has positively impacted my organization because we are more protected from attacks from the internet.

I am not looking for specific analytics capabilities.

It was very easy to deploy Radware DDoS Protection Service in my environment.

I have no experience with the configuration process; a colleague of mine configured the service with the support of Radware.

I would not like to add more about the needed improvements.

I do not have any advice to give to others looking into using Radware DDoS Protection Service.

I may be interested in analyst insights about other solutions.

I found this interview very easy.

On a scale of 1 to 10, I would rate Radware DDoS Protection Service a nine.

We use the product to protect our centers from DDoS attacks. We deploy the tool across multiple offices across the Middle and Far East. 

The solution provides us with data security and better protection against DDoS attacks. It also gives monthly analysis reports, which are beneficial.

DDoS Protection Service provides excellent defense in the cloud, and the implementation and migration are very straightforward. 

The solution provides good real-time protection against threats. 

We use the Cloud DDoS Management System, and it provides good visibility into incidents. We can centrally manage incidents according to our defense flows.  

The Management System is very easy to use. 

The Cloud DDoS Management System provides many cloud-based tools for analyzing and managing attacks on our organization, including alerts and reporting. There's a dashboard that allows us to monitor alerts, and we can configure reports to receive them daily and monthly.  

The Cloud DDoS Management System mitigates attacks depending on their priority, but it takes less than 30 minutes to mitigate high-priority attacks, and the response begins immediately.   

The product's mean time to detect an incident is ten to fifteen seconds. 

There is room for improvement in the pricing; the product could be more affordable. 

Improvements to the support and protection are always welcome, though they are in a good place. 

We've been using the solution for ten years. 

The product is stable. 

The solution is scalable. We currently have 1,000 end users. 

The customer support is good; I rate it eight out of ten.

Positive

The initial deployment was straightforward; it took around a month, and 30-40 staff were involved in the setup. The solution requires some maintenance. 

The product gives us an ROI of around 20%. 

Radware Cloud DDoS is very expensive. 

I rate the solution ten out of ten. 

To someone looking for a DDoS Protection product but who wants to go with the cheapest option on the market, it depends on your support and how capable you are of integrating the tool with your customers.

Opting for a solution like Radware DefensePro is a strategic move for our telecom company, especially considering the critical nature of our subscriber self-care portal and the potential impact on the organization's image and the country as a whole. 

Radware DefensePro is renowned for its advanced DDoS mitigation capabilities and has significantly enhanced the security posture of our infrastructure.  

As a public sector unit, the stakes are high, and DefensePro's ability to handle sophisticated attacks provides an added layer of confidence. Its scalability ensures that our telecom infrastructure can adapt to changing traffic patterns and evolving threat landscapes.

DefensePro offers a multi-layered defense mechanism, combining behavioral analysis, signature detection, and real-time threat intelligence to identify and neutralize DDoS attacks promptly. Its adaptive nature allows it to evolve with emerging threats, ensuring that our self-care portal is shielded against the latest attack vectors.

The solution's granular traffic inspection capabilities enable it to differentiate between legitimate and malicious traffic, preventing service disruptions caused by volumetric, protocol, or application-layer DDoS attacks. This not only safeguards our portal but also contributes to maintaining the promised 100% uptime.

The solution has many valuable features, including a regular signature update. Radware is providing regular signature updates for the DefensePro solution, thus our organization is better equipped to handle any new threat vectors.

The solution's reporting and analytics features are quite useful. It offers valuable insights into ongoing and past attacks, aiding in post-incident analysis and continuous improvement of our cybersecurity strategy. This proactive approach aligns with the need to not only mitigate threats but also to learn from and refine our security posture over time.

They need to provide more granular control over security policies, allowing organizations to tailor configurations based on their specific needs and risk profiles. There is a restriction on the number of policies that can be defined.  That count may be increased further to create more specific policies

They should integrate automated incident response capabilities to streamline the mitigation process and reduce response times during attacks.

It would be ideal if they could expand protocol support to cover emerging communication standards and ensure comprehensive protection against diverse attack vectors.

I've been using the solution for the last 11 years.

It is stable.  

Scalability is an issue. It can be made more scalable by considering the growing DDoS attacks and web services.

We've always received support when needed.

Positive

I did not use a different solution.

It was a straightforward setup. We had no hiccups.

Implementation was through the vendor team. I would rate them nine on a scale of one to ten where one is the worst and ten is best.

It is a good option for those who are looking for on-premises protection against DDoS attacks.