Radware DDoS Reviews

We primarily use Radware DDoS Protection Service for ensuring network security and protecting against cyber threats. Our level two support engineers are hands-on with the service, utilizing it for network protection and incident visibility.

The most valuable feature of Radware DDoS Protection Service is its reporting capability. It allows us to see live attacks and understand the incoming traffic. The support from Radware is also exceptional, as they are always willing to jump on a call to help solve issues and improve our network design. Additionally, the service effectively blocks threats in real time, offering wide protection and preventing false positives.

I suggest improvements to the user interface to make it easier to use and to find the necessary data for analysis. Although the data is present, accessing it for analysis could be more simplified.

I have been using Radware DDoS Protection Service for all of the year and a half that I have been at the current company.

We have never encountered any issues with stability. There are no problems with lagging or crashing.

Scalability is well-supported by Radware. With their help, we have updated our network design to ensure scalability.

Radware's support is first class. Their responses are quick, and they are very engaging, providing assistance almost instantly when needed.

Neutral

In my previous ISP, I experienced different services, but Radware stands out as a luxury to have.

The initial setup was difficult for me because I didn't receive training. The interface is advanced, and this contributed to the challenges I faced at the beginning. However, with Radware's support, I was able to learn and adapt quickly.

Radware pricing is on the high end, suitable more for larger organizations. They have different options, but I feel it's a costly solution.

I wasn't part of the decision-making process when Radware was chosen at my current company, but in my previous ISP, I had exposure to different services.

I recommend gathering the necessary budget to go with Radware services. The cheapest option may save money initially but could cost more in the long run. I rate the solution 10 out of 10.

The main use case for Radware DDoS Protection Service is to protect our websites, mail server, and DNS servers published on the internet.

In terms of that protection, it has been performing very well; I have not noticed specific instances where it stood out.

The best features Radware DDoS Protection Service offers for my organization are the ERT feeds.

The ERT feeds, which are based on Radware intelligence services, have been beneficial to my organization because they block a lot of malicious IP addresses and botnets.

Radware DDoS Protection Service has positively impacted my organization because we are more protected against attacks from the internet.

I think Radware DDoS Protection Service could be improved by enhancing the network analytics features.

I have been using Radware DDoS Protection Service for three years.

In terms of protection, Radware DDoS Protection Service performs very well, and I have not noticed specific instances where it stood out.

I have no experience with the configuration process since a colleague of mine configured the service with the support of Radware.

I find Radware DDoS Protection Service helpful and do not use any other solution.

On a scale of one to ten, I rate Radware DDoS Protection Service a nine because it is very easy to use and very effective as a service. However, there is room for improvement in the network analytics feature.

We use the solution to detect all incoming and outgoing traffic to our environment and to determine if there are any anomalies or if it is attack-free.

We wanted a way to defend our network from all kinds of attacks, like UDP segmentation attacks, HTTPS requests, syn attacks, etc.

The best feature is the auto mitigation of the DefensePro solution. It automatically begins mitigation in milliseconds when an attack is detected. 

During high-volume attacks, such as those during the Christmas and New Year periods, the solution protected our network perfectly, without any disturbance to our real-time users. It is really reliable. 

We use the SecOps center to manage all the policies being created. All of our devices are managed from that console.

When it comes to user experience, the GUI is outstanding. The CLI interface is also amazing because it gives us a proper set of commands. When there is a small difference in the command, it doesn't transfer, which is absolutely amazing. It somehow neglects any error in the investigation or troubleshooting steps. Using the management to console is the best. It's usable, even for a beginner engineer. Anybody I give it access to can use it without any issues.

I would rate the cloud DDoS management system for analyzing attacks on my organization an 8.5 out of ten. 

The best feature is the auto mitigation. It only takes a split millisecond to begin the mitigation of an attack.

We have seen a lot fewer false positives since implementing this solution. It has reduced the false positives by 25%.

The average amount of time it takes for the solution to detect an incident is around twelve to thirty seconds from the detection to the mitigation.

With Radware DDoS Protection Service, two people are able to manage the resource completely right now. We are able to do the protection. It has cut the resources a lot.

There's room for improvement in customization and integration. It would be better if routers and external firewalls could integrate with the solution. Additionally, when bugs are detected in a version during upgrades, there should be better communication about these bugs. They need to focus more on providing process documents highlighting bugs and their solutions.

Sometimes there is leakage in the network. Attacks go through without getting detected. It's a deployment issue, not a Radware problem. We don't use it to its fullest capacity.

Whenever there is an incident, it sometimes lacks the proper information about the attack, but most of the time, it's really reliable.

We have been using the solution since 2019. It was deployed for our telecommunication partners, and we started managing it in June 2022.

There has been some downtime, which affects the rating. I would rate stability as nine point five.

Scalability is excellent. On a scale of one to ten, it is a ten because we can use it to its maximum capability.

Our technical support is amazing. The expert and three-level tech support we get on the premium package are very thorough and knowledgeable.

Neutral

I have not used any DDoS solution before Radware. Before Radware, this decision was made by higher management and the customer itself.

During the deployment, especially the recent migration to the cloud, it might have taken around five to six months. The upgrade process and the hardware delivery process take time.

We have around 26 data centers, but the digital solution is deployed into our four central sites, through which all the network from the outside network and our internal network is connected.

Whenever you are going to deploy Radware DDoS solution, plan for the next ten years. Consider your company's growth and ensure your deployment can last without needing upgrades. 

On a scale from one to ten, I rate the solution as ten.

We are a data center company. We have our own cloud, and we need to protect this cloud from DDoS attacks. That is why we have subscribed to Cloud DDoS as well as on-premise DDoS from Radware.

The solution is very good at blocking threats in real time.

We are using the management system. Through this management system, we can route the traffic to the scrubbing center. Because the scrubbing center is in India, latency is extremely low, and mitigation is very fast. This is the best part. The management system is initially very difficult because you do not know where to see and what to see. It took us around 5 months to become familiar with the management system. After that, things became crystal clear. The initial five months were difficult.

We get real-time alerts and real-time dashboards for all the issues and threats that keep coming. We can protect ourselves from attacks. Because they are visible on the dashboard, we can mitigate them.

We can mitigate attacks in a few seconds.

We have the SLA for attack detection. We have the SLA for attack mitigation. We proactively get alerts on volumetric attacks. We also have SSL-based attack protection. We have service availability SLA. We are able to provide standalone DDoS services as well as the DDoS solution in statefulness. These are a few of the things. In addition, we have on-demand volumetric mitigation. We always have volumetric mitigation. We have an attack model that is limited to the attack capacity, and we also have another model for unlimited DDoS attack capacity. These are all the basic differentiators and advantages that we are getting by default with this solution.

The false positives were quite high, but we have seen an almost 30% reduction in false positives in the last six months.

If we are under attack, initially, there is a slight impact in terms of user experience, but as the mitigation starts happening, this impact goes away. The user experience improves immediately after the attack is mitigated. So, when an attack happens, the legit users will experience a slight impact, but as soon as mitigation starts happening, this impact is reduced. In a way, the users do not get much impacted because the mitigation is very fast. With other solutions, mitigation is slow, whereas with the Radware DDoS solution, mitigation is very fast, so the impact time is much less.

We have got the highest level of service. We have the ERT premium services. The response time has not at all been an issue for us. We get a very good response.

It takes less than 10 seconds to detect an incident. The average time to mitigate an incident is from 3 seconds to 15 seconds.

Radware's scrubbing center is within India, so their SLAs are very good. Mitigation happens very fast. We do not have the scrubbing centers of other service providers in India, so mitigation happens outside. That is why there is a delay in the mitigation of DDoS attacks with other service providers. In the case of Radware, the scrubbing center is in India. That is the best part.

The most important part is that Radware DDoS integrates seamlessly and provides anomaly identification, real-time notifications, and security against DDoS attacks. It also helps us with multi-layer volumetric attacks. It shields us from global botnet threats. 

We are getting proactive notifications on threats and mitigation. We are getting real-time security updates. We get very comprehensive reporting and analytics and guaranteed performance and SLA. For us, this is very important because if we do not have a guaranteed SLA, the product has no meaning. 

The best part is that Radware DDoS has a scrubbing center within India. Whenever a DDoS attack happens, it is able to route all its traffic through the scrubbing center. This helps in guaranteeing seamless and hassle-free protection against DDoS attacks.

Radware's management is very proactive, but Radware's lower-level staff is not proactive. You need to do a lot of follow-ups. This is one point that they need to improve. If they improve this, they will be world-class because everything else is so good. 

It has been 3.5 years.

We found the system stable. It is an Israeli company. Most of the time, their products are stable.

It is a cloud solution, so it is scalable. The mitigation capacity with Radware is extremely high, so we do not have to worry about that at all.

When there is a problem and you contact their lower-level staff, they take their own sweet time to act. However, if you call their management, the resolution is very fast. Their management is very proactive and alert. In India, we have a relationship with the highest management of Radware, so things happen very fast for us, but this should not be the case. We should not be contacting their management for every issue. We should be only contacting the lower level staff. It is not a scalable model. I would rate their support an 8 out of 10.

Positive

I have used F5, and I have used Akamai. I have also used Arbor. These are the three solutions I have used in my career but not in my current company.

Radware is better. The reason we have gone with it is that we have an excellent product, an excellent management team, and an excellent SLA.

It is a cloud solution, but I also have an on-premise solution, so I have a hybrid solution.

Its deployment was not difficult. If you plan it properly, it is not difficult. It is very easy.

It does not require any maintenance from our side. Sometimes, some patches come in. They deploy those patches. We do not have to do anything.

We had a service provider of Radware called RAH Infotech. They have been there with us.

We had a 2 member team that was responsible along with the partner.

Its pricing is competitive. The licensing model is also very competitive. It is customizable, so there is no issue at all. They have given us whatever we have asked in terms of the pricing model and SLA.

I would rate it a 7 out of 10 for pricing. It is neither very high nor low. It is what is required.

We evaluated other services. Radware management was very approachable. That was one positive point. They helped us with the best solution with the best SLA.

If you are looking for a stable solution, then Radware is an obvious choice.

Overall, I would rate this solution a 9 out of 10.

Our web-based services were frequently overloaded by DDoS attacks, causing slow performance, and unavailability, and impacting both our clients and internal users. To address this, we implemented the Radware Cloud DDoS Protection Service to safeguard our internet-facing assets and prevent these attacks from disrupting our services.

Radware has been performing well and blocking threats in real time. We haven't had any incidents requiring clarification or causing service disruptions, and we closely track its performance by monitoring the volume, type, and frequency of attacks. So far, we haven't seen any attacks that would make us question our choice of Radware as our security solution.

Implementing Radware Cloud DDoS Protection Service provided immediate visibility into our network. We detected several attempted attacks soon after activation, but thankfully none were successful. This lack of successful attacks is due to the implemented protection.

Our DDoS protection has been a lifesaver! While we're under near-constant attack, users and clients haven't experienced any slowdowns or outages thanks to the protection. This is a big improvement over the significant disruptions we faced before implementing the solution.

Radware's response time after an attack meets our expectations. They are very responsive and address our questions or concerns almost immediately, which aligns with our service level agreement.

Radware can detect an incident within seconds.

We can mitigate an incident in seconds with Radware.

Radware's service level agreement stands out favorably when compared to its competitors in the industry.

The key strength of Radware's Cloud DDoS Protection Service is its behavior engine, which uses anomaly detection to identify and stop DDoS attacks. Additionally, its flexibility is a major advantage. Since every company's architecture has unique aspects, Radware can adapt to our specific needs, whether it's a particular use case, a slight complication in design or deployment, or any other customization required by our setup. 

Also, during the pilot and testing phase, we received excellent support from Radware. They provided clear explanations and the high level of service we expected. This was crucial because DDoS attacks can strike unexpectedly, and a rapid response is essential. Radware's responsiveness throughout the testing process assured us that we weren't just another customer.

To improve my ability to monitor security events, I would like Radware to strengthen its integration with SIEM for better logging capabilities.

I have been using Radware Cloud DDoS Protection Service for two and a half years.

We have not had any stability issues with the Radware Cloud DDoS Protection Service.

Radware's Cloud DDoS Protection Service's biggest advantage for us is its scalability. Because it's cloud-based, we can easily request more bandwidth or capacity if needed, unlike on-premises solutions where adding more protection would require buying and installing additional hardware, which can be complex and expensive. While we haven't had to scale up yet, the cloud-based model gives us the flexibility to do so easily in the future.

We have contacted the technical support of Radware around six times and they have resolved all of our issues promptly.

Radware doesn't use an automated, convoluted system. We get to speak to a live person fairly quickly.

Positive

I would rate the deployment of Radware Cloud DDoS Protection Service as medium-scale due to routing configuration challenges. These challenges impacted various aspects, including test traffic handling, failover capabilities, and overall network resilience.

The deployment took five weeks and three people to complete.

The implementation was completed in-house.

Radware Cloud DDoS Protection Service offers a strong return on investment. Consider the combined cost of service downtime for employees and clients, reputational damage, and other negative impacts. This outweighs the solution's annual cost. A single hour of downtime can quickly erase the cost of protection, especially when factoring in lost productivity and damaged trust.

Radware's Cloud DDoS Protection Service stands out for its competitive pricing, making it a strong contender in our decision. We believe the value we receive for the cost is superior to what other vendors offer.

When choosing DDoS protection, focus on long-term value, not just upfront cost. While a solution might seem expensive today, its ability to adapt and handle future threats is crucial. Researching options and prioritizing features like flexibility and proactivity ensures your protection keeps pace with the evolving threat landscape. This approach provides peace of mind, knowing your solution can address new attacks and growing traffic demands. Radware Cloud DDoS Protection Service does all this.

After considering three different options, including Radware, we ultimately decided to implement Radware for our needs.

I would rate Radware Cloud DDoS Protection Service nine out of ten.

We use Radware's Cloud DDoS Protection Service to safeguard Cloud Graph with Layer Seven protection.

To mitigate Layer Seven DDoS attacks on our servers, we implemented Radware Cloud DDoS Protection Service.

Radware Cloud DDoS Protection Service does an excellent job at blocking threats quickly.

The Cloud DDoS management system provides clear and easy-to-understand visibility into incidents.

The management system is user-friendly.

The Cloud DDoS management system provides comprehensive insights and detailed visibility, simplifying attack analysis.

Before implementing Radware Cloud DDoS Protection, our organization experienced frequent downtime due to numerous attacks, particularly targeting specific assets. Migrating to Radware Cloud has eliminated downtime, allowing our business to operate uninterrupted even during attacks. The benefits were immediate, and we now receive timely notifications from the ERT team at the onset of any attack.

The web DDoS protection has significantly reduced our false positive rate.

Web DDoS Protection allows legitimate users to continue using our site even if it is under attack.

Radware immediately provides attack notifications, and the ERT team offers updates. If an attack disrupts our site, technical support can restore service within 20 hours.

I appreciate Radware Cloud DDoS Protection Service for its responsive ERT team and the ease of migrating our sites to the platform. The intuitive user interface makes the entire process seamless and efficient.

The time it takes to upload a site to the cloud is critical when under attack. If a site is down, a quick response to migrate the site to the cloud is essential. It currently takes about 15 to 20 minutes for the process to complete, which should be minimized.

I have been using the Radware Cloud DDoS Protection Service for one year.

Radware Cloud DDoS Protection Service is stable, and we don't experience bugs or glitches.

I would rate the scalability of Radware Cloud DDoS Protection Service ten out of ten.

The technical support responds quickly, but sometimes the resolution takes time.

Neutral

The initial setup was complex due to our organization's network being complicated, not because of Radware Cloud. We had an issue with the DNS migration during the deployment. The deployment took around 20 minutes.

Two people from Radware and two people from our organization were involved, totaling four people.

I would rate Radware Cloud DDoS Protection Service ten out of ten.

Our five-person team is the only people in our organization who use Radware Cloud DDoS Protection Service.

Radware does the maintenance every two weeks.

I recommend Radware Cloud DDoS Protection Service because the system works well, the web interface is intuitive and easy to use, and the technical support is okay.

We are using DefensePro for protecting our network and infrastructure from DDoS attacks.

DefensePro is very important for us for protecting our organization against DDoS threats and attacks. We are an ISO 27001-certified company. For compliance purposes, we have implemented DefensePro.

I am happy to see that we have not had any DDoS attacks. This solution has successfully protected us from attacks, and no one has been able to attack our network.

DefensePro is able to detect attacks in real-time. It has also helped reduce the number of false positives that our organization receives in response to attacks. We do have some false positives, but their number is low, around 10% to 20%.

DefensePro has definitely helped us reduce downtime associated with attacks.

We were able to see its benefits within three to six months of the deployment.

The product is good, but the company could improve its services by appointing customer success managers. This would ensure better interaction with customers and help resolve issues on both customer and supplier ends. Most other security product companies such as Palo Alto and Forcepoint appoint customer success managers to interact with customers and ensure that the product they have purchased is used perfectly. If we are facing any kind of issues in using the product or service, the customer success manager should get things right.

We have been using DefensePro for more than five years.

We have not found any issues with the stability of the solution.

DefensePro is quite scalable. Over the last five years, we have increased our infrastructure, and it has been working fine.

The customer service is fine. We have contacted their customer support, and they are satisfactory in terms of quality and responsiveness.

Positive

We have not used any alternatives to DefensePro.

The deployment was easy. We procured it through our partner. Our partner was able to deploy it perfectly. We did not face any issues in the deployment. It took around three months to fully deploy.

It does not require any maintenance from our side.

Two persons were involved in the implementation process.

The pricing is okay, and I do not have any concerns about the price.

To someone who is researching DDoS protection solutions but wants to go with the cheapest solution on the market, I would say that the product protection comes first and the cost comes second.

We have not evaluated any other solutions.

Now that DefensePro is available on the cloud, my advice would be to consider cloud adoption while implementing the solution.

I would rate DefensePro a ten out of ten. It is a good product.

As the new Director of Information Security with prior experience using Radware's Cloud DDoS Protection Service effectively, I'm advocating for its swift implementation from a product and budgetary standpoint. Having witnessed its value in both high-volume government and financial sectors, I believe these robust DDoS and WAF protections are no longer optional but an absolute necessity for our organization's security posture.

Real-time threat protection is incredibly valuable because malicious actors can now overwhelm web applications with attack requests using just a mobile device. Traditional Layer Three and Four defenses require large bandwidth or botnets, but attackers can now send thousands of requests per second. This makes real-time protection crucial. Unlike manual detection through portals, which can lead to delays and false positives, automated threat protection with high accuracy can make decisions instantly, reducing risks and workload.

The ever-present threat of hackers constantly scanning for vulnerabilities convinced me of the immediate value of Radware's Cloud DDoS Protection Service.

Implementing Web DDoS Protection eliminated the need for manual intervention due to false positives. After an initial learning period where all traffic is analyzed, the system effectively identifies legitimate traffic, significantly reducing the time spent approving or denying connections in the console.

The legitimate users do not even notice when there is an attack thanks to Web DDoS Protection.

Unlike many large companies with slow response times, Radware stands out for its speed. In the critical minutes following a cyberattack, we can reach a Radware expert by phone for immediate assistance. Their platform often automatically blocks the attack, or they'll quickly provide the necessary steps to remediate the situation.

The mean time to detection is between one and five minutes.

The mean time to remediation is within seconds. 

Radware Cloud DDoS Protection Service goes beyond the essential Layer Three and Layer Four protection, which are practically mandatory these days. While basic Layer Three and Four defense is crucial, Layer Seven application DDoS protection is where it shines. This is even more important with the increasing reliance on cloud-based applications.

The most promising feature we're considering implementing is container security. It offers superior protection by blocking threats directly at the container level, eliminating the need for a separate WAF. This means a container can sit in front of our application and handle Web DDoS mitigation, taking the burden off our traditional WAF. This approach has the potential to significantly improve overall security.

The rise of generative AI and machine learning in cyberattacks demands more advanced defense strategies. In this context, I'm interested in how Radware plans to leverage these same technologies to improve its detection and response capabilities.

I have been using the Radware Cloud DDoS Protection Service for five years.

Radware Cloud DDoS Protection Service is stable. We did not notice any latency, lagging, or crashing. 

Radware Cloud DDoS Protection Service is extremely easy to scale. 

Radware's technical support was responsive and provided excellent guidance. Even their Level One support effectively assisted us in resolving our issues, which is uncommon these days.

Positive

The initial deployment was straightforward. Any obstacles were minor.

The deployment took 90 days to complete. While the Radware Cloud DDoS Protection Service was installed quickly, the overall process took time because the system needed to learn our specific network environment, and our team had to learn how to operate and interpret the data it generates.  

As part of the engagement, Radware provided the resources necessary for the implementation and we have plenty of expertise in-house.

While it's challenging to measure the exact return on investment from Radware's Cloud DDoS Protection Service, a successful attack on our company could incur at least five million dollars in damages, making this service a potentially valuable investment in preventing such a costly disruption.

Radware's switch to a pay-as-you-go model last year provides great flexibility. This means we only pay for what we use, allowing us to easily transition to alternative solutions like cloud services without being locked into unnecessary licenses. This approach is both fair and reasonable from a licensing perspective.

I would rate Radware Cloud DDoS Protection Service ten out of ten.

While cheaper DDoS protection might seem attractive upfront, it may not offer the robust defense you need. These solutions may satisfy basic audit requirements but lack the capabilities of industry leaders like Radware. Studies show they struggle to defend against complex attacks. Ultimately, you might end up needing additional tools and personnel, and potentially suffer financial losses due to a successful attack – making the initially cheap option more expensive in the long run.

The Radware Cloud DDoS Protection Service is virtually maintenance-free; we only need to ensure it has the latest updates.

Radware's Cloud DDoS Protection Service is ideal for organizations under frequent DDoS attacks. While there's a learning curve for the platform to identify attack patterns, once it does, automatic blocking ensures minimal downtime within acceptable risk tolerances. Users remain unaffected as the service operates transparently in the background. For IT security teams, this translates to a significant reduction in DDoS workload, freeing them to focus on other security priorities.