Radware DDoS Reviews

We use the solution to detect all incoming and outgoing traffic to our environment and to determine if there are any anomalies or if it is attack-free.

We wanted a way to defend our network from all kinds of attacks, like UDP segmentation attacks, HTTPS requests, syn attacks, etc.

The best feature is the auto mitigation of the DefensePro solution. It automatically begins mitigation in milliseconds when an attack is detected. 

During high-volume attacks, such as those during the Christmas and New Year periods, the solution protected our network perfectly, without any disturbance to our real-time users. It is really reliable. 

We use the SecOps center to manage all the policies being created. All of our devices are managed from that console.

When it comes to user experience, the GUI is outstanding. The CLI interface is also amazing because it gives us a proper set of commands. When there is a small difference in the command, it doesn't transfer, which is absolutely amazing. It somehow neglects any error in the investigation or troubleshooting steps. Using the management to console is the best. It's usable, even for a beginner engineer. Anybody I give it access to can use it without any issues.

I would rate the cloud DDoS management system for analyzing attacks on my organization an 8.5 out of ten. 

The best feature is the auto mitigation. It only takes a split millisecond to begin the mitigation of an attack.

We have seen a lot fewer false positives since implementing this solution. It has reduced the false positives by 25%.

The average amount of time it takes for the solution to detect an incident is around twelve to thirty seconds from the detection to the mitigation.

With Radware DDoS Protection Service, two people are able to manage the resource completely right now. We are able to do the protection. It has cut the resources a lot.

There's room for improvement in customization and integration. It would be better if routers and external firewalls could integrate with the solution. Additionally, when bugs are detected in a version during upgrades, there should be better communication about these bugs. They need to focus more on providing process documents highlighting bugs and their solutions.

Sometimes there is leakage in the network. Attacks go through without getting detected. It's a deployment issue, not a Radware problem. We don't use it to its fullest capacity.

Whenever there is an incident, it sometimes lacks the proper information about the attack, but most of the time, it's really reliable.

We have been using the solution since 2019. It was deployed for our telecommunication partners, and we started managing it in June 2022.

There has been some downtime, which affects the rating. I would rate stability as nine point five.

Scalability is excellent. On a scale of one to ten, it is a ten because we can use it to its maximum capability.

Our technical support is amazing. The expert and three-level tech support we get on the premium package are very thorough and knowledgeable.

Neutral

I have not used any DDoS solution before Radware. Before Radware, this decision was made by higher management and the customer itself.

During the deployment, especially the recent migration to the cloud, it might have taken around five to six months. The upgrade process and the hardware delivery process take time.

We have around 26 data centers, but the digital solution is deployed into our four central sites, through which all the network from the outside network and our internal network is connected.

Whenever you are going to deploy Radware DDoS solution, plan for the next ten years. Consider your company's growth and ensure your deployment can last without needing upgrades. 

On a scale from one to ten, I rate the solution as ten.

Our company is an ISP. We provide DDoS protection services ourselves. We need the technical means to be able to provide such services. We have DefensePro in our facilities through which we provide protection services to our clients.

Radware Defense Pro is an excellent solution for our customers as it works in blind mode. That, and the licensing model, is more attractive for the customer since the license is based on the capacity of clean traffic, not the combined traffic. If an attack is around 30 gigabits, you can still go on with your license of four gigabits due to the clean and legitimate traffic not exceeding four gigabits. 

It's very good at protecting users from DDoS attacks. It's the leader in this domain. 

In our use case, we do not use encryption or decryption. We simply defend against general types of DDoS attacks, like TCP SIM or DNS flood attacks. With Radware, we can defend against many types of attacks.

Radware consists of a so-called security profile. Each profile is just like an engine, and the engines check if that packet is valid or invalid. If it's invalid, it just gets dropped immediately and doesn't go for checking to another engine. But if it's okay, then another engine checks if it belongs to a scanning attack or it's a behavior-based attack. It helps decide whether something is malicious or not.

DefensePro is very effective at detecting attacks in real-time. From our experience, it's quite effective equipment. The main goal during the attack is just to protect the host and the customer's facility. So in this way, it is quite effective. We also have NetScout in our facilities, so we can compare them with each other. 

Our goal is to analyze the attack after attack and try to improve our ability to minimize the false positives. It's helped us.

We've been able to reduce downtime associated with attacks. During an attack, Radware DefensePro drops the malicious traffic. Sometimes it is very effective, and sometimes it is not as effective. However, without this, the very first attack against the customer would just pull everything down. Now that we have this equipment in place providing protection, the customer can continue to work. Maybe the performance would suffer a little bit; however, at least they can continue to work. We have small attacks happening every day against our customers, so having protection is critical. 

The APSolute Vision feature needs improvement. 

I've used the solution for around five years. 

We do have problems with stability when it comes to APSolute Vision. It seems to have been written using Docker and it's quite complicated. We don't know much about the internal infrastructure. Sometimes, it just doesn't let you log in or it displays configuration errors. I'd rate the stability eight out of ten overall. 

We have around 30 end users. However, we do have the solution for our end customers, which are enterprises. 

We haven't had a chance to test the scalability. That said, by design, scalability is built into the design of the solution. You can install multiple DefensePros and they can be controlled and monitored from one single APSolute Vision station. They have switched to a newer platform, and I don't have experience with that controller just yet. My impression is they fixed a lot of issues people found with APSolute Vision when building the new controller. 

Technical support is among the best. If you open a ticket, they respond immediately and they are very helpful. They ask to give control so the support engineer can fix things himself. It's great. 

Positive

I'm also familiar with Arbor. It's another leader in the domain.

We used Jupiter for some time. Radware receives regular updates of threats, however, Jupiter did not have that capability. It worked mainly with behavior-based attacks. Both Radware and Arbor also have behavior-based attack protections and zero-day attacks, plus they both have subscription services and centers of knowledge that periodically send you updates on the latest attacks and on malicious hosts. 

The initial setup was complex. You hear documentation is quite good, however, it's really just a field of knowledge. It's just not enough to understand how to configure things or how to click and choose another profile. 

You need to know the nature of DDoS attacks and many, many intricate things about DDoS attacks to be able to configure the box comprehensively. This is the biggest challenge. It's unlike, for example, if you have to deal with routing equipment. Everything looks straightforward, and everything is predictable. This domain, it's much more complex due to the nature of the sync of the DDoS attack. Even for us, now, five years later, we still don't know everything. The field is very complex. 

There is continuous maintenance needed from our side. We have four people who handle maintenance tasks. 

The product is very expensive, as is Arbor. 

We still have the older model of DefensePro without X. Instead of the cyber controller, we have their older monitoring solution, APSolute Vision. My understanding is that the cyber controller took away some of the deficiencies of APSolute Vision. 

I'd rate the solution nine out of ten. It has some issues, however, Radware alongside Arbor are two of the best solutions. 

We are a data center company. We have our own cloud, and we need to protect this cloud from DDoS attacks. That is why we have subscribed to Cloud DDoS as well as on-premise DDoS from Radware.

The solution is very good at blocking threats in real time.

We are using the management system. Through this management system, we can route the traffic to the scrubbing center. Because the scrubbing center is in India, latency is extremely low, and mitigation is very fast. This is the best part. The management system is initially very difficult because you do not know where to see and what to see. It took us around 5 months to become familiar with the management system. After that, things became crystal clear. The initial five months were difficult.

We get real-time alerts and real-time dashboards for all the issues and threats that keep coming. We can protect ourselves from attacks. Because they are visible on the dashboard, we can mitigate them.

We can mitigate attacks in a few seconds.

We have the SLA for attack detection. We have the SLA for attack mitigation. We proactively get alerts on volumetric attacks. We also have SSL-based attack protection. We have service availability SLA. We are able to provide standalone DDoS services as well as the DDoS solution in statefulness. These are a few of the things. In addition, we have on-demand volumetric mitigation. We always have volumetric mitigation. We have an attack model that is limited to the attack capacity, and we also have another model for unlimited DDoS attack capacity. These are all the basic differentiators and advantages that we are getting by default with this solution.

The false positives were quite high, but we have seen an almost 30% reduction in false positives in the last six months.

If we are under attack, initially, there is a slight impact in terms of user experience, but as the mitigation starts happening, this impact goes away. The user experience improves immediately after the attack is mitigated. So, when an attack happens, the legit users will experience a slight impact, but as soon as mitigation starts happening, this impact is reduced. In a way, the users do not get much impacted because the mitigation is very fast. With other solutions, mitigation is slow, whereas with the Radware DDoS solution, mitigation is very fast, so the impact time is much less.

We have got the highest level of service. We have the ERT premium services. The response time has not at all been an issue for us. We get a very good response.

It takes less than 10 seconds to detect an incident. The average time to mitigate an incident is from 3 seconds to 15 seconds.

Radware's scrubbing center is within India, so their SLAs are very good. Mitigation happens very fast. We do not have the scrubbing centers of other service providers in India, so mitigation happens outside. That is why there is a delay in the mitigation of DDoS attacks with other service providers. In the case of Radware, the scrubbing center is in India. That is the best part.

The most important part is that Radware DDoS integrates seamlessly and provides anomaly identification, real-time notifications, and security against DDoS attacks. It also helps us with multi-layer volumetric attacks. It shields us from global botnet threats. 

We are getting proactive notifications on threats and mitigation. We are getting real-time security updates. We get very comprehensive reporting and analytics and guaranteed performance and SLA. For us, this is very important because if we do not have a guaranteed SLA, the product has no meaning. 

The best part is that Radware DDoS has a scrubbing center within India. Whenever a DDoS attack happens, it is able to route all its traffic through the scrubbing center. This helps in guaranteeing seamless and hassle-free protection against DDoS attacks.

Radware's management is very proactive, but Radware's lower-level staff is not proactive. You need to do a lot of follow-ups. This is one point that they need to improve. If they improve this, they will be world-class because everything else is so good. 

It has been 3.5 years.

We found the system stable. It is an Israeli company. Most of the time, their products are stable.

It is a cloud solution, so it is scalable. The mitigation capacity with Radware is extremely high, so we do not have to worry about that at all.

When there is a problem and you contact their lower-level staff, they take their own sweet time to act. However, if you call their management, the resolution is very fast. Their management is very proactive and alert. In India, we have a relationship with the highest management of Radware, so things happen very fast for us, but this should not be the case. We should not be contacting their management for every issue. We should be only contacting the lower level staff. It is not a scalable model. I would rate their support an 8 out of 10.

Positive

I have used F5, and I have used Akamai. I have also used Arbor. These are the three solutions I have used in my career but not in my current company.

Radware is better. The reason we have gone with it is that we have an excellent product, an excellent management team, and an excellent SLA.

It is a cloud solution, but I also have an on-premise solution, so I have a hybrid solution.

Its deployment was not difficult. If you plan it properly, it is not difficult. It is very easy.

It does not require any maintenance from our side. Sometimes, some patches come in. They deploy those patches. We do not have to do anything.

We had a service provider of Radware called RAH Infotech. They have been there with us.

We had a 2 member team that was responsible along with the partner.

Its pricing is competitive. The licensing model is also very competitive. It is customizable, so there is no issue at all. They have given us whatever we have asked in terms of the pricing model and SLA.

I would rate it a 7 out of 10 for pricing. It is neither very high nor low. It is what is required.

We evaluated other services. Radware management was very approachable. That was one positive point. They helped us with the best solution with the best SLA.

If you are looking for a stable solution, then Radware is an obvious choice.

Overall, I would rate this solution a 9 out of 10.

We are a mobile-based Internet banking organization in Southeast Asia. Our main product is actually, sending money from one place to another place through my application. So we need to be available over the Internet all the time. So if my application goes down, my business will go down. We use Radware DefensePro to protect our on-premises network hardware.

While Radware DefensePro offers protection against DNS attacks and IoT botnets, our limited use of internet-exposed IoT devices on-premises hinders our ability to fully test its capabilities in this context.

Radware DefensePro is capable of detecting attacks in real time. If a scan is detected from outside our network DefensPro will block it immediately. 

Radware DefensePro can defend against Layer 3 and Layer 4 DDoS attacks but it is not capable of protecting against Layer 7 attacks.

Radware DefensePro suffers from a high false positive rate of 25 percent and occasionally blocks legitimate traffic, requiring manual unblocking. Additionally, it has been known to miss some threats.

We have not seen a reduction in downtime associated with attacks by using DefensePro.

Radware DefensePro needs to improve its cloud scrubbing capabilities. We have discontinued their cloud services due to poor performance.

The inability to access local technical support during our business hours poses a significant inconvenience. This necessitates extra devices for continuous operation until we can speak to their support. We would appreciate the availability of a team within our time zone for optimal service.

I am currently using Radware DefensePro. 

I would rate the stability of Radware DefensePro an eight out of ten.

I am dissatisfied with the technical support offered. The lack of a local team available during our business hours presents a significant challenge for our operations.

Neutral

While Radware DefensePro serves us well as the best on-prem solution currently available, its full range of security features falls short of our needs. We believe a hybrid or long-term solution is necessary, and unfortunately, DefensePro is not keeping pace. Hence, we adopted Cloudflare's solution a year and a half ago. However, after three years with their regular product, we discontinued their Discovery Center due to its niche nature and switched to Cloudflare's Discovery solution. Our present challenge lies in the integration issue between our on-prem hardware and Cloudflare. Lacking an on-prem solution themselves, Cloudflare cannot resolve this directly. This incompatibility currently represents our primary obstacle.

The implementation was completed by Radware DefensePro's partner, NHQ. They deployed the solution quickly without any issues.

Radware DefensePro is expensive when considering the issue we have and its limitations.

We pay for an annual license and also for the support service.

I would rate Radware DefensePro a seven out of ten.

Radware DefensePro is one of the best solutions for on-premise protection.

We have a team of four people in my cybersecurity operations team who are responsible for the maintenance of Radware DefensePro.

While Radware DefensePro offers good service availability from a failover perspective, it only covers 90 percent of my DDoS protection needs.

It helps us a lot in terms of attacks, volumetric attacks, DDoS attacks, etc. It is very useful in that it also anticipates potential attackers. In addition, it helps us to automate, so we do not always have to be aware of alerts. It automatically blocks the types of attacks that occur on a daily basis.

It gives us peace of mind with its automation because DefensePro already has attacks in its knowledge base. It stops attacks and anticipates other attacks.

DefensePro is very important because the availability of our services is crucial. With the prevalence of denial-of-service attacks, volumetric attacks, it's vital for us to count on DefensePro to prevent them. It ensures we have a robust response to the many threats and attacks that arise on a daily basis. We have the availability of services that our clients need when they need them. That is the greatest benefit for us.

Since we started using DefensePro, we have not had problems with the availability of our service. It has helped mitigate the attacks that have been attempted. So far, we have not had an incident associated with denial of service issues.

Also, in the investigations we have done into verifying reports, we have seen that they are generally real denial-of-service attacks. The false-positive rate is not high. It has reduced false positives by more than 90 percent.

We realized these benefits almost immediately. As soon as we installed DefensePro, it began to deflect all the attacks that were occurring. We started seeing alerts, especially for DDoS attacks.

The platform for administration and review of attacks that are occurring or have occurred is very dynamic and easy to use and administer.

As a service provider, we use the SecOps dashboard feature. That's where we check the time of attacks to see if an attack is happening at the moment or if it has already happened, and we gather information such as how long the attack took. It is very dynamic and helps us know when an attack occurred, how long it lasted, and what type of attack it was. With this functionality, we have the information we need at hand. We know what is happening in real time and what has happened during the day. We review the dashboard for control issues, and we generate and maintain controls with antivirus attack themes.

For monitoring and reporting metrics, the dashboards are very useful. We generate controls for DDoS attacks monthly, and it makes that very easy. In addition, it helps us understand what happened. It's so easy to see what is happening, both in real time and at the time the reports or alerts are generated.

In our organization, the SecOps dashboards are managed by technical staff only. Other people in the company do not have access to it. But if they were shown to a person who is more administrative or managerial, they would understand them because they are easy to understand. I have shown certain screenshots to senior staff, and they were easily able to comprehend them. With this tool, you can express yourself in front of a person who is not involved in IT.

Its ability to detect attacks in real time is very effective. It features comprehensive automation because the signatures update themselves automatically. Plus, it can detect Zero-day attacks and possible attacks that are not yet known. That has also been of great value to us.

Right now, we have DefensePro 6. The only complaint I have is that SSL inspection, when activated, consumes a lot of resources on the machine. We are currently reviewing a possible change to DefensePro X, the new version, which has a separate module with its processors. It only consumes the performance of that card, not the rest of the machine. But SSL inspection resource consumption in DefensePro is the only thing I would say can be improved in our current version.

I have been using Radware DefensePro for six years.

It is very stable. We have not had any type of inconvenience or anomaly. It always works on top, without hardware problems. In all this time, it has been active, and we have not had any issues.

The scalability is very good. We can always add another team in our other data center. We plan to renew DefensePro and increase our use of it to solve the SSL traffic.

Their technical support is excellent. Radware always responds with what is necessary.

Positive

We started our DDoS protection with DefensePro.

The initial deployment of Radware's solution was simple. Radware typically sends its team to assist with the setup. Our implementation strategy involved a day for configuration, another for installation, and a third day dedicated to monitoring the solution. This three-day strategy is our go-to when implementing any Radware platform. It took us three days to get everything up and running.

As for staffing during the deployment, one person from Radware was present, along with two members of our IT team.

There is no maintenance required from us.

The return on investment for us is knowing that our services are available. That means we do not suffer financial losses or losses to our reputation. Those are great benefits.

We generally sign on for three-year contracts, which generates good discounts for us.

To someone who wants to go with the cheapest solution, I would say that "cheap" often ends up being expensive. With Radware, we have the support of a company that specializes in these issues and provides efficient implementation and support. My advice would be to not hesitate to pick a company or a product that has excellent capabilities, like Radware, and has automatic threat detection and mitigation.

You have the full support of Radware for everything related to implementation and support. They are always very attentive to their clients and to all the updates. They have great support. Don't think it over so much; just get it.

DefensePro is a very dynamic platform, very easy to manage, and very intuitive. It has always kept our services up, mitigating all the denial-of-service attacks we've had. We have not had any incidents. It is an excellent product.

Foreign Language:(Spanish)

¿Cómo ha ayudado a mi organización?

Nos ayuda mucho en cuanto a ataques, ataques volumétricos, ataques DDoS, etc. Es muy útil porque también se anticipa a posibles atacantes. Además, nos ayuda a automatizar, por lo que no siempre tenemos que estar pendientes de las alertas. Bloquea automáticamente los tipos de ataques que ocurren a diario.

Nos da tranquilidad con su automatización porque DefensePro ya tiene ataques en su base de conocimiento. Detiene los ataques y anticipa otros ataques.

DefensePro es muy importante porque la disponibilidad de nuestros servicios es crucial. Con la prevalencia de los ataques de denegación de servicio y los ataques volumétricos, es vital para nosotros contar con DefensePro para prevenirlos. Garantiza que tengamos una respuesta sólida a las numerosas amenazas y ataques que surgen a diario. Tenemos la disponibilidad de los servicios que nuestros clientes necesitan cuando los necesitan. Ese es el mayor beneficio para nosotros.

Desde que empezamos a utilizar DefensePro, no hemos tenido problemas con la disponibilidad de nuestro servicio. Ha ayudado a mitigar los ataques futuros. Hasta el momento, no hemos tenido ningún incidente asociado con problemas de denegación de servicio.

Además, en las investigaciones que hemos realizado para verificar informes, hemos visto que generalmente se trata de ataques reales de denegación de servicio. La tasa de falsos positivos no es alta. Ha reducido los falsos positivos en más del 90 por ciento.

Nos dimos cuenta de estos beneficios casi de inmediato. Tan pronto como instalamos DefensePro, comenzó a desviar todos los ataques que se producían. Empezamos a ver alertas, especialmente de ataques DDoS.

¿Qué es lo más valioso?

La plataforma de administración y revisión de ataques que están ocurriendo o han ocurrido es muy dinámica y fácil de usar y administrar.

Como proveedor de servicios, utilizamos la función de los dashboards de SecOps. Ahí es donde verificamos la hora de los ataques para ver si se está produciendo un ataque en ese momento o si ya ocurrió, y recopilamos información como cuánto tiempo duró el ataque. Es muy dinámico y nos ayuda a saber cuándo ocurrió un ataque, cuánto duró y qué tipo de ataque fue. Con esta funcionalidad tenemos a mano la información que necesitamos. Sabemos lo que está pasando en tiempo real y lo que ha pasado durante el día. Revisamos el dashboard para detectar problemas de control y generamos y mantenemos controles con temas de ataque antivirus.

Para monitorear y reportar métricas, los dashboards son muy útiles. Generamos controles para ataques DDoS mensualmente y eso lo hace muy fácil. Además, nos ayuda a entender lo que pasó. Es muy fácil ver lo que está pasando, tanto en tiempo real como en el momento en que se generan los informes o alertas.

En nuestra organización, los paneles de SecOps son administrados únicamente por personal técnico. Otras personas de la empresa no tienen acceso a él. Pero si se los mostraran a una persona más administrativa o directiva, los entendería porque son fáciles de entender. Le mostré ciertas capturas de pantalla al personal superior y pudieron comprenderlas fácilmente. Con esta herramienta podrás expresarte frente a una persona que no esté involucrada en TI.

Su capacidad para detectar ataques en tiempo real es muy efectiva. Cuenta con una automatización integral porque las firmas se actualizan automáticamente. Además, puede detectar ataques de día cero y posibles ataques que aún no se conocen. Eso también ha sido de gran valor para nosotros.

¿Qué necesita mejorar?

En este momento tenemos DefensePro 6. La única queja que tengo es que la inspección SSL, cuando se activa, consume muchos recursos del equipo. Actualmente estamos revisando un posible cambio en DefensePro X, la nueva versión, que tiene un módulo separado con sus procesadores. Sólo consume el rendimiento de esa tarjeta, no el del resto del equipo. Pero el consumo de recursos de inspección SSL en DefensePro es lo único que diría que se puede mejorar en nuestra versión actual.

¿Durante cuánto tiempo he usado la solución?

Llevo seis años usando Radware DefensePro.

¿Qué pienso sobre la estabilidad de la solución?

Es muy estable. No hemos tenido ningún tipo de inconveniente o anomalía. Siempre arriba, sin problemas de hardware. En todo este tiempo ha estado activo y no hemos tenido ningún problema.

¿Qué pienso sobre la escalabilidad de la solución?

La escalabilidad es muy buena. Siempre podemos agregar otro equipo en nuestro otro centro de datos. Planeamos renovar DefensePro y aumentar nuestro uso para resolver el tráfico SSL.

¿Cómo es el servicio y soporte al cliente?

Su soporte técnico es excelente. Radware siempre responde con lo necesario.

¿Cómo calificaría el servicio y soporte al cliente?

Positivo

¿Qué solución utilicé anteriormente y por qué cambié?

Comenzamos nuestra protección DDoS con DefensePro.

¿Cómo fue la configuración inicial?

La implementación inicial de la solución de Radware fue sencilla. Radware normalmente envía a su equipo para ayudar con la configuración. Nuestra estrategia de implementación implicó un día de configuración, otro de instalación y un tercer día dedicado al seguimiento de la solución. Esta estrategia de tres días es nuestra opción al implementar cualquier plataforma Radware. Nos llevó tres días ponerlo todo en funcionamiento.

En cuanto a la dotación de personal durante la implementación, estuvo presente una persona de Radware, junto con dos miembros de nuestro equipo de TI.

No hay mantenimiento requerido de nosotros.

¿Cuál fue nuestro retorno de la inversión?

El retorno de la inversión para nosotros es saber que nuestros servicios están disponibles. Eso significa que no sufrimos pérdidas financieras ni pérdidas en nuestra reputación. Esos son grandes beneficios.

¿Cuál es mi experiencia con los precios, el costo de instalación y las licencias?

Generalmente firmamos contratos de tres años, lo que nos genera buenos descuentos.

¿Qué otro consejo tengo?

A alguien que quiera optar por la solución más barata, le diría que lo "barato" a menudo acaba saliendo caro. Con Radware contamos con el respaldo de una empresa que se especializa en estos temas y brinda implementación y soporte eficiente. Mi consejo sería no dudar en elegir una empresa o un producto que tenga capacidades excelentes, como Radware, y que tenga detección y mitigación automática de amenazas.

Cuentas con el soporte total de Radware para todo lo relacionado con implementación y soporte. Siempre están muy atentos a sus clientes y a todas las actualizaciones. Tienen un gran soporte técnico. No lo pienses tanto y elige Radware.

DefensePro es una plataforma muy dinámica, muy fácil de gestionar y muy intuitiva. Siempre ha mantenido nuestros servicios en funcionamiento, mitigando todos los ataques de denegación de servicio que hemos tenido. No hemos tenido ningún incidente. Es un excelente producto.

Our web-based services were frequently overloaded by DDoS attacks, causing slow performance, and unavailability, and impacting both our clients and internal users. To address this, we implemented the Radware Cloud DDoS Protection Service to safeguard our internet-facing assets and prevent these attacks from disrupting our services.

Radware has been performing well and blocking threats in real time. We haven't had any incidents requiring clarification or causing service disruptions, and we closely track its performance by monitoring the volume, type, and frequency of attacks. So far, we haven't seen any attacks that would make us question our choice of Radware as our security solution.

Implementing Radware Cloud DDoS Protection Service provided immediate visibility into our network. We detected several attempted attacks soon after activation, but thankfully none were successful. This lack of successful attacks is due to the implemented protection.

Our DDoS protection has been a lifesaver! While we're under near-constant attack, users and clients haven't experienced any slowdowns or outages thanks to the protection. This is a big improvement over the significant disruptions we faced before implementing the solution.

Radware's response time after an attack meets our expectations. They are very responsive and address our questions or concerns almost immediately, which aligns with our service level agreement.

Radware can detect an incident within seconds.

We can mitigate an incident in seconds with Radware.

Radware's service level agreement stands out favorably when compared to its competitors in the industry.

The key strength of Radware's Cloud DDoS Protection Service is its behavior engine, which uses anomaly detection to identify and stop DDoS attacks. Additionally, its flexibility is a major advantage. Since every company's architecture has unique aspects, Radware can adapt to our specific needs, whether it's a particular use case, a slight complication in design or deployment, or any other customization required by our setup. 

Also, during the pilot and testing phase, we received excellent support from Radware. They provided clear explanations and the high level of service we expected. This was crucial because DDoS attacks can strike unexpectedly, and a rapid response is essential. Radware's responsiveness throughout the testing process assured us that we weren't just another customer.

To improve my ability to monitor security events, I would like Radware to strengthen its integration with SIEM for better logging capabilities.

I have been using Radware Cloud DDoS Protection Service for two and a half years.

We have not had any stability issues with the Radware Cloud DDoS Protection Service.

Radware's Cloud DDoS Protection Service's biggest advantage for us is its scalability. Because it's cloud-based, we can easily request more bandwidth or capacity if needed, unlike on-premises solutions where adding more protection would require buying and installing additional hardware, which can be complex and expensive. While we haven't had to scale up yet, the cloud-based model gives us the flexibility to do so easily in the future.

We have contacted the technical support of Radware around six times and they have resolved all of our issues promptly.

Radware doesn't use an automated, convoluted system. We get to speak to a live person fairly quickly.

Positive

I would rate the deployment of Radware Cloud DDoS Protection Service as medium-scale due to routing configuration challenges. These challenges impacted various aspects, including test traffic handling, failover capabilities, and overall network resilience.

The deployment took five weeks and three people to complete.

The implementation was completed in-house.

Radware Cloud DDoS Protection Service offers a strong return on investment. Consider the combined cost of service downtime for employees and clients, reputational damage, and other negative impacts. This outweighs the solution's annual cost. A single hour of downtime can quickly erase the cost of protection, especially when factoring in lost productivity and damaged trust.

Radware's Cloud DDoS Protection Service stands out for its competitive pricing, making it a strong contender in our decision. We believe the value we receive for the cost is superior to what other vendors offer.

When choosing DDoS protection, focus on long-term value, not just upfront cost. While a solution might seem expensive today, its ability to adapt and handle future threats is crucial. Researching options and prioritizing features like flexibility and proactivity ensures your protection keeps pace with the evolving threat landscape. This approach provides peace of mind, knowing your solution can address new attacks and growing traffic demands. Radware Cloud DDoS Protection Service does all this.

After considering three different options, including Radware, we ultimately decided to implement Radware for our needs.

I would rate Radware Cloud DDoS Protection Service nine out of ten.

One of our customers utilizes Radware DefensePro as their DDoS mitigation solution.

Radware DefensePro plays a vital role in safeguarding our network by protecting us from DDoS threats and attacks. It acts as the first line of defense, meticulously tracking incoming traffic to our website. This traffic is then passed to flow detectors within DefensePro's various defense flows, where it's rigorously checked and mitigated if necessary.

It's important for our compliance and privacy requirements that DefensePro doesn't decrypt our traffic or require we share certificates.

I would rate DefensePro's ability to detect DDoS attacks in real-time a nine out of ten.

DefensePro has reduced the number of false positives by 100 percent.

DefensePro has reduced downtime associated with attacks by 100 percent.

Radware DefensePro's most valuable feature lies in its ability to mitigate non-traffic attacks. This allows for clear visibility into natural packet flow and the packet filters are automatically applied to routers whenever suspicious behavior is detected.

We've been encountering a lack of updates in DefensePro. Currently, we're facing numerous bugs within our data solution. These bugs are impacting the failover process, and we're observing repeated crashes of the Elasticsearch container across various workflows.

There's room for improvement in the clarity of the feedback provided by the command service in the CLI. Specifically, the messages it gives when something happens to Docker containers could be more informative. For example, it might simply state that container states have changed, or it might mention the directory paths where container data is saved, but these messages don't provide enough detail. To access the files, users currently need to navigate through a complex directory structure, which isn't very user-friendly.

There is a need for more informative release notes. The current ones lack detail about what's included in the updates and what fixes have been implemented. This makes it difficult for users to understand the changes and how they might affect the experience.

I have been using Radware DefensePro for six months.

I would rate the stability of Radware DefensePro ten out of ten.

I would rate the scalability of Radware DefensePro nine out of ten.

The technical support is great.

Positive

Radware DefensePro is a bit on the expensive side.

While researching DDoS solutions and looking for the most affordable option, I'd recommend considering Radware DefensePro even though it might not be the cheapest because opting for the absolute cheapest solution can come with a lot of drawbacks. These budget options often have security vulnerabilities and hidden weaknesses that could leave networks more exposed during an attack. DefensePro offers additional features and stronger overall network protection, making it a more secure choice in the long run.

I would rate Radware DefensePro ten out of ten.

We have 226 firewalls and around 78 routers that are all protected by DefensePro.

We are a data center and cloud service provider. We are providing this as a service model to our customers. We are taking services and selling them to our customers. We will continue to provide services in consultation with the Radware team.

Security is the most important benefit. In security services, we need to get proactive information. After implementing Radware DefensePro, we have a dashboard, and we can do proactive detection. It helps us to be reactive as well as proactive to protect the customers.

Radware DefensePro provides a single dashboard for our operations team and the admin team. It is very convenient. All the information is available in a single place.

As a service provider, we are using the Radware SecOps dashboard as per our customer's requirements. It is always customized.

The Radware SecOps dashboard is quite useful. It is generally used by my team. I am not using it directly. My team uses it for day-to-day operations.

The Radware SecOps dashboard is easy to use. The interface is very user-friendly. This is the feedback that I am getting from my team.

Radware DefensePro is very useful for protecting our organization against DDoS threats and attacks. We evaluated it against a lot of its competitors and finalized it. It is definitely useful, and it serves the purpose.

We are serving the BFSI customers. There are also a lot of trading companies. We are able to meet the compliance requirements for the Internet traffic given by the Reserve Bank of India and SEBI.

Radware DefensePro is able to detect attacks in real-time. It does the detection and provides alerts in real-time as well. The action is something we need to take. My team has not reported any false negatives given by Radware DefensePro.

The proactive information and the dashboard of Radware DefensePro definitely give us comfort. It also helps me with online reporting for my customers, which is not in real-time, but whenever a customer asks for a report, we share the report with the customer.

Radware DefensePro has not helped us reduce downtime associated with attacks because we did not have any downtime previously. We have been lucky. The downtime was not there at all, but it is helping to maintain our uptime. We are able to maintain that now.

The dashboard is the best part, and there is also the ease of operations.

As a service provider, we are expecting the multi-tenancy feature on the dashboard and reporting side. It will help share reports with customers in real-time. They can directly see them online. We are working with their team on API integration with our portal. We will be able to achieve that, but it will take some time.

I have been using Radware DefensePro for the last 4 years.

There were a few errors that we observed earlier, but their team was very proactive. During a PoC with one of the customers, we faced a lot of challenges, but their team was very proactive. It is a technology, so there will always be some challenges. We understand that, and any technical person will also understand it. How they are reacting to a situation is much more important and the support that they provide is much more important. I would rate it a 9 out of 10 for stability.

We have not faced any challenges with the service availability of Radware DefensePro. There is a 100% availability.

It is scalable. Currently, we are giving it to small and medium organizations, and not to enterprises, because generally, enterprises have their own dedicated solution, and they have their own management team. We act as a reseller with them, not as a service provider. We have plans to increase its usage.

We have a 24/7 shift, and our SOC team comprises 45 people.

We have not had any bad experiences, but there is always scope for improvement. That is the reason I would rate them a nine out of ten.

Positive

In our environment, we are not using any other vendor. Our team and the Radware team work hand in hand. We have got one more big order. We are jointly working, so there is no question of selling any other solutions. We are partners. The CEO of Radware India is also a good friend of our CEO. There is also a personal connection there. We are not seeing anything where any other product will be involved.

It is deployed on-premises in our environment, but we are selling it as a cloud to the customer.

Its deployment was a little bit complex because we did not have in-house expertise. The Radware team and their partner helped us to deploy it. The next deployment will be easy for us because we understand the technology now. The first time deployment was a little bit tedious for us because we did not have the knowledge of the product. In terms of duration, it took a couple of weeks after delivery.

We have not had many problems after the implementation because we had the support of their team.

There is maintenance from the upgrade point of view. Otherwise, there is no maintenance.

Investment in a security product is like an investment in insurance. It always seems costly, but when you face a problem, you see the value of it. Security services are always like that. Cost is one factor, and security is another major factor. You should know what you are protecting. Putting the cheapest solution may or may not put you in trouble, but when you are in trouble, nobody will be able to save you.

It is expensive. I would rate it a 7 out of 10 for pricing.

I would definitely recommend Radware DefensePro. We are a Radware partner, and we work jointly on any government or non-government RFPs.

We use load balancers and some of the other products from Radware. We use Alteon.

I would rate Radware DefensePro a 9 out of 10. We have not faced any challenges as such. It has protected us and our customers.