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reviewer1034934 - PeerSpot reviewer
Senior Product Manager - ICT Solutions, Marketing and Development of Cybersecurity at a comms service provider with 10,001+ employees
Real User
Aug 2, 2022
Flexible with good functionality and helpful behavioural analysis
Pros and Cons
  • "Its functionality is very good."
  • "I would like to have more granular steps according to protected bandwidth, so the granularity should be better."

What is our primary use case?

We primarily use the solution for web application firewalls and as hardware.

What is most valuable?

I can only distinguish Radware DefensePro from Netscout AED, which doesn't have such a protection network, behavior analysis, intrusion prevention, and maybe anti-bot modules. This product is more advanced than Netscout AED. However, I haven't the knowledge of how it looks in comparison, for example, to F5 or Fortinet appliances or others, as I didn't do RFI and RFP. The most important thing for me right now in the Radware portfolio, is that Radware went to the cloud and has a flexible model based on virtual machines that can be delivered in our data center model, which could be delivered via the public cloud. That’s the big advantage of Radware, from my perspective.

Its functionality is very good.

The behavioral analysis is of very good quality.

What needs improvement?

I started from scratch, from medium customers to bigger customers, and then maybe smaller ones. I would like to have more granular steps according to protected bandwidth, so the granularity should be better. For example, one gigabit of protected bandwidth, two gigabits, three gigabits, and so on. Right now, it's two, four, and six, something like that. It depends on the appliance, of course, as Defense Code 6 is the smaller one and next is 10 or 12. However, in general, the granularity could be better.

For how long have I used the solution?

I’ve used the solution for five years.

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January 2026
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What do I think about the stability of the solution?

The solution is quite stable. There are no bugs or glitches. It doesn’t crash or freeze.

What do I think about the scalability of the solution?

The product is scalable.

We have 12 to 15 people on the solution.

How are customer service and support?

I don’t directly deal with technical support. That is the responsibility of others.

How was the initial setup?

I'm not a technical guy. From my perspective, the initial setup is not easy. However, it's not hard. Someone who would like to have a good security policy should have enough knowledge to configure it using the security policy. The knowledge is essential since it's not possible to implement a security policy without knowledge about the traffic, including what kind of traffic, what kind of application, what kind of parameters, et cetera. It's not a hammer. It's a security appliance. For our people, it's not as hard since we use it. We know how to use it. It's maybe more important to integrate it with additional systems like a CM.

What's my experience with pricing, setup cost, and licensing?

The solution offers good quality for the price.

I prefer low investment expenditures. I prefer paying less at the beginning of the project. After the customer base starts growing, I can pay more.

This solution is moderately priced. I would rate it three out of five.

Which other solutions did I evaluate?

To deliver to our current customers, we had to buy something new. However, in the future, we would like to check what kind of opportunities are on the market.

What other advice do I have?

We are in the middle of buying the newest DefensePro. We switched to the new technology as the old one is the end of life and end of support. That's why we have to buy a new DefensePro.

It's in our internal infrastructure, so it's in our network. It's not a data center, for example, Amazon, Azure, or Google Cloud.

With this model, it's all one. We would like to extend it in the near future, maybe to be more flexible. I am in the middle of the project and in the middle of how to distinguish protection against DDoS attacks and have Layer 7 and web application firewalls. In our offering, we combined these two areas into one service. One part is DDoS protection against 7th layer DDoS attacks, and the second is web application firewalls. Right now, I would like to work on how to distinguish to maybe separate it. I don't know what it will look like right now.

I’d rate the solution overall an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
DRGoyal - PeerSpot reviewer
VP Technology at a tech vendor with 51-200 employees
Real User
Sep 10, 2022
Good support, easy to expand, and has great features
Pros and Cons
  • "The initial setup is easy."
  • "We would like to have seven-layer functionality."

What is most valuable?

The solution is stable. 

It has a high level of scalability. It is reliable. 

The initial setup is easy.

Technical support is satisfactory. 

The features are good. 

What needs improvement?

We would like to have seven-layer functionality.

For how long have I used the solution?

I've been using the solution for four years. 

What do I think about the stability of the solution?

The solution is stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution can scale well, and it is easy to expand. 

We have about 1,000 people on the solution. 

How are customer service and support?

Technical support has been good in general. We are satisfied with their level of assistance. 

How would you rate customer service and support?

Positive

How was the initial setup?

It offers an easy initial setup. It's not overly complex. You shouldn't have an issue with the implementation process. 

I'd rate it 4.5 out of five in terms of ease of implementation. 

What's my experience with pricing, setup cost, and licensing?

The licensing cost is about $50,000.

What other advice do I have?

We are Radware partners. 

I'd advise potential new users to go with a hybrid mode and move to the cloud. That should be the approach.

I'd rate the solution nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Radware DDoS
January 2026
Learn what your peers think about Radware DDoS. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
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John Paredes - PeerSpot reviewer
Network Architect at a comms service provider with 1,001-5,000 employees
Real User
Jun 13, 2022
Offers good protection, easy setup and excellent technical support
Pros and Cons
  • "The important features include automated protection and defense against many attacks, it's important that our networks are protected in the Radware cloud."

    What is our primary use case?

    We use Radware to control close to the most sensitive areas of our network and as protection against significant external attacks.

    What is most valuable?

    The important features include automated protection and defense against many attacks, it's important that our networks are protected in the Radware cloud.

    What needs improvement?

    As price increases based on the volume of net traffic, it can get expensive. 

    The NetFlow security could be improved too.

    More customization options would be a welcome addition. 

    For how long have I used the solution?

    We have been using the solution for three months.

    What do I think about the stability of the solution?

    The stability is good at the moment.

    What do I think about the scalability of the solution?

    The solution has scalability. 

    How are customer service and support?

    Technical support is good, I would rate it a five out of five. 

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    Initial setup is easy.

    What about the implementation team?

    We implemented Radware deployment through a reseller. 

    What other advice do I have?

    We use about 10 engineers for the deployment and maintenance of this product.

    It's very important for us to have well-analyzed and protected traffic within our network, that's why we use this solution.

    I would rate this solution an eight out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    AliasgarRangwala - PeerSpot reviewer
    System Engineer at a security firm with 5,001-10,000 employees
    Vendor
    Jun 8, 2022
    SSL, DNS and HTTP are all valuable features; lacks integration with third parties
    Pros and Cons
    • "Technologically simple and effective."
    • "APSolute Vision needs to be more granular so that it's possible to get real-time information."

    What is our primary use case?

    I'm a security engineer.

    What is most valuable?

    In terms of the environment that I work in, the SSL, DNS, and HTTP are all valuable features. This is a very technologically simple and effective solution. 

    What needs improvement?

    There are no issues on the hardware front, but on the management front, the APSolute Vision needs to be more granular so that it's possible to get real-time information. If I want to check on TCP traffic or any kind of traffic flowing between a source and a destination, I should be able to access it in real-time. For now, I have to check four or five options, then go for a TCPDUMP, download it, and then open it. It takes too long and is a complex process. There should be an option in the management server or on the GUI, to simplify things for users. It should just be a matter of putting in the source and the destination IP, to see the latency for that particular destination and what's going on.

    Because Radware does not have its own control plane software, it can only integrate with specific products. They should aim to integrate with third parties such as Genie, Nokia, and Arbor DMS. It's currently very limited.

    For how long have I used the solution?

    I've been using this solution for three years. 

    What do I think about the stability of the solution?

    The solution is stable.

    What do I think about the scalability of the solution?

    Scalability is not an issue because the product comes with a scalable license. 

    How are customer service and support?

    The customer support wasn't great but it was reasonable. 

    How was the initial setup?

    The initial setup was very straightforward. Maintenance requirements depend on the size of the environment. If it's deployed in an ISP environment then it requires one or two administrators. If it's a single appliance for an enterprise environment, then one person is enough for maintenance.

    What other advice do I have?

    I rate this solution seven out of 10. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    RaynielBadiola - PeerSpot reviewer
    Technical Manager at a tech services company with 11-50 employees
    Real User
    Top 20
    Feb 8, 2022
    Secure and reliable but I would like to see more graphics within the dashboard
    Pros and Cons
    • "This solution is extremely scalable and has the highest level throughput (100G) which complies with Telco deployment."
    • "I would like to see more graphics within the dashboard. Right now, you are required to buy tools in order to have graphical representation for your monitoring."

    What is our primary use case?

    This solution is used to to block and mitigate cyber attacks. We have a lot of clients that use this solution including banks, corporates, and governments.

    What is most valuable?

    This solution is extremely scalable and has the highest level throughput (100G) which complies with Telco deployment.

    The solution is also very secure and reliable and can be integrated with many different platforms. The configurations are very easy when considering the graphical user interface.

    What needs improvement?

    I would like to see more graphics within the dashboard. Right now, you are required to buy tools in order to have a graphical representation for your monitoring.

    For how long have I used the solution?

    I have been selling this solution for a few years.

    What do I think about the stability of the solution?

    This solution is stable.

    What do I think about the scalability of the solution?

    This solution has an entry level throughput that is extremely scalable. 

    How are customer service and support?

    The support provided is very knowledgeable. We do not need to use them much since, as a distributor, we are trained and certified on the platform.

    How was the initial setup?

    The initial setup was straightforward and much easier than the AppWall. You are able to install this solution on-premise in three to five days. There is a baseline that is based on the traffic of your network that can be adjusted and configured to your specific needs.

    The whole process can be completed by a single engineer.

    What's my experience with pricing, setup cost, and licensing?

    The price varies by use case and there are monthly and annual licensing options. If you deploy on-premise, there is an annual license with the amount dependent on the throughput you need and which features you will be using - i.e. IPS, behavioral, etc.

    What other advice do I have?

    This is a great product for any organization looking to be protected from cyber attacks or hackers.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer908871 - PeerSpot reviewer
    Senior Solutions Architect at a tech services company with 51-200 employees
    Real User
    Top 20
    Feb 14, 2021
    Offers granular control DDoS with good stability and great protection
    Pros and Cons
    • "They have a hybrid model approach if a client wants to go that way."
    • "The solution is a little more pricey than other options on the market."

    What is most valuable?

    Cisco partners with Radware and Radware integrates with Firepower very easily.

    The Radware DefensePro module, the virtual module running on Firepower, provides more DDoS protection than, for example, Cloudflare.

    There is a long list of all arrays of the DDoS attempt cross-mitigation that it does. ISP just basically does IP-based DDoS or TCB DDoS protections. Radware goes beyond that, into DNS DDoS, content-based DDoS, et cetera, so it has many levels.

    With Radware, there's a lot more granular control of what DDoS you're looking at in terms of DDoS visibility and protection. 

    It's an on-prem appliance, however, they also have a cloud-based appliance, meaning that copies always are on demand. 

    They have a hybrid model approach if a client wants to go that way. 

    There's a lot of flexibility, and a lot of different deployment models available whereas Cloudflare, for example, is only in the cloud. 

    What needs improvement?

    There are customers who don't want Firepower. Let's say they have Sophos or they have Palo Alto. We're trying to re-position Radware DefensePro as a separate appliance in their environment.

    The solution is a little more pricey than other options on the market.

    It could be a little bit more user friendly, however, that said, it's pretty decent compared to a lot of other vendors.

    For how long have I used the solution?

    I've only been dealing with the solution for 30 days or so. It's quite new still. I haven't spent that much time with it.

    What do I think about the stability of the solution?

    I've never seen the solution go down or fail. Its performance seems reliable. I'd say the stability is good as I have never seen any issues with it. It's not buggy or glitchy. It doesn't crash or freeze.

    What do I think about the scalability of the solution?

    The solution is scalable as far as performance, yes. However, it is not scalable when in a high availability scenario - meaning a lot of my customers have dual data centers. They have dual firewalls. You can configure the product to be high availability as well, however, it requires a customer to have that private link. It is great when you have two high ability firewalls in the same data center, however, then when you have high ability firewalls at different data centers, you can make it work. I have customers who have high ability firewalls, one in each data center, and they have a private, dark fiber link that syncs both firewalls. You can potentially do the same with this solution.

    How are customer service and technical support?

    I haven't gotten a chance to work with technical support. I can't speak to their level of knowledge or their responsiveness in terms of dealing with issues.

    Which solution did I use previously and why did I switch?

    I also have experience with Cloudflare. It covers the basics, however, it doesn't cover everything. Whereas, the Firepower that has the Radware DefensePro module in it does DDoS attacks, DNS, content, et cetera.

    Cloudflare is also in the cloud. It's template-based. It's a standard template-based subscription that you get with their DDoS. The same applies to all of their customers.

    What's my experience with pricing, setup cost, and licensing?

    The solution is expensive. it is not a cheap option.

    The DefensePro is not a cost-effective solution. It's very expensive. I have a lot of schools - K through 12 school districts. They want DDoS protection. When you're comparing it with a cloud service, which is a new emergent thing, a lot of ISPs offer it. However, if customers want to get their own DDoS protection, you have Cloudflare, who I think is Radware's biggest competitor, and they offer everything in the cloud. If you need something on-premises, it's going to be more expensive.

    I did a price comparison between Cloudflare and this product, the three gig model, which is the minimum. What we needed was way too expensive, way over the budget for our client.

    Which other solutions did I evaluate?

    The initial cost is over $100,000 for one appliance. That said, in year two, you won't have that cost. With Radware, you pay upfront, and it's your own. Cloudflare, their main competition, is on the cloud and is $37,000 a year. The costs never come down. If you have Radware for three-plus years, you'll begin to see your costs come down as you don't have to keep repaying for licensing. 

    What other advice do I have?

    I haven't spent a good amount of time with the solution or with implementations just yet. From what I have seen, I would rate it eight out of ten. The main downside is that it is expensive.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    reviewer1323504 - PeerSpot reviewer
    Director Of Infrastructure at a educational organization with 1,001-5,000 employees
    Real User
    Nov 4, 2020
    Good monitoring helped keep us operational and protected, but the customer service needs improvement
    Pros and Cons
    • "It has kept us up and operational on a day-to-day basis, without being interrupted by an attack from outside sources."
    • "This product would be improved if ongoing live monitoring with dashboards were added."

    What is our primary use case?

    We used this product as part of our security solution. However, we do not plan to continue to use it.

    How has it helped my organization?

    This product would determine if we were under a DDoS attack, should one happen. It has kept us up and operational on a day-to-day basis, without being interrupted by an attack from outside sources.

    What is most valuable?

    The most valuable feature is the monitoring.

    What needs improvement?

    The customer service needs to be improved. I do not mean the support, but specifically the customer service. They didn't listen to what we were asking for and what we needed. When we went to upgrade, we kept telling them what we needed and they would offer something else. It was as if we were trying to buy oranges and they would offer us apples. We corrected them and offered additional detail, yet they continued to come back and offer us the wrong solution. This was very expensive and ultimately, we decided to look elsewhere.

    This product would be improved if ongoing live monitoring with dashboards were added.

    For how long have I used the solution?

    We had been using Radware DefensePro for probably six years.

    What do I think about the stability of the solution?

    This is a very stable product.

    What do I think about the scalability of the solution?

    Scalability is part of the problem that we were having. We were trying to get them to scale and they wouldn't listen to what we were asking. I know that they have the ability to scale, so I would say there is good scalability with the product.

    Our use case was a school district and more than 30,000 people were using it.

    Which solution did I use previously and why did I switch?

    This was the first DDoS solution that the company deployed.

    How was the initial setup?

    I was not here when the initial setup was completed, although I'm assuming that it was pretty straightforward. My understanding is that the deployment took less than 24 hours to do because they were under attack. They contacted Radware to stop the DDoS attack at the time, and they came in and installed it. By the time that it was installed and put into place, the attack had stopped, and it hasn't really been utilized since that time.

    What about the implementation team?

    The reseller assisted with the deployment and the experience was good.

    Staff is required for ongoing maintenance. It would require standard engineers or network engineers.

    What's my experience with pricing, setup cost, and licensing?

    The price was well over six figures. There are ongoing monthly costs for when they monitor the line and then if you activate the service then there is an additional cost. Essentially, you hold them with a retainer fee, and then when you go active, there could be an additional cost associated.

    What other advice do I have?

    I know for a fact that Radware DefensePro worked. We tested it over all those years. We tested to make sure that it's operational and that it works. It was a very good product, but it just no longer fit our needs and what we were looking for. At least not that I know of because they would never give us what we asked for. As I said, back to that customer support issue. We asked for it, I know that the company does what we ask, but they would not offer it to us. Instead, they kept trying to offer us things we weren't asking for.

    My advice for anybody who is looking at this product is to make sure that they get what they are looking for because they wouldn't listen to what we wanted. I spent a solid year trying to stay with them, but they wouldn't listen. They would come back every two or three months with new offers and it was just crazy. It wasn't what we wanted.

    The biggest lesson than I have learned from using this product is to stay on top of your solution provider to make sure that they're providing what you need.

    I would rate this solution a seven out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    DRGoyal - PeerSpot reviewer
    VP Technology at a tech vendor with 51-200 employees
    Real User
    Jan 19, 2020
    Simple to install and the ability to create signatures on-demand is helpful
    Pros and Cons
    • "The most valuable feature is the ability to create signatures on-demand."
    • "I would like to see more focus on layer seven protection."

    What is our primary use case?

    The primary use of Radware DefensePro is to protect against DDoS attacks.

    What is most valuable?

    The most valuable feature is the ability to create signatures on-demand.

    What needs improvement?

    Better integration with the automated incident response platform, and the ecosystem in general, would be an improvement. Everything should be automated and seamless.

    I would like to see more focus on layer seven protection. This is the application layer. 

    For how long have I used the solution?

    I have been using Radware DefensePro for two years.

    What do I think about the stability of the solution?

    We have not noticed any bugs or glitches when using DefensePro.

    This solution is used on a daily basis.

    How are customer service and technical support?

    We have not been in contact with technical support for issues other than during setup and deployment. In those cases they were helpful.

    Which solution did I use previously and why did I switch?

    We did not use another solution prior to this one.

    How was the initial setup?

    The initial setup is simple. The deployment should take no more than one or two days. There are sometimes challenges during the implementation, which is why it takes this long to complete. The support from Radware is very helpful.

    What about the implementation team?

    We normally use an integrator to assist us with deployment.

    What's my experience with pricing, setup cost, and licensing?

    The Radware DefensePro was bundled together with our security platform.

    Which other solutions did I evaluate?

    We evaluated other solutions including one by F5.

    What other advice do I have?

    Normally we do not use the latest version of an application, but one version back, which is the case with this product.

    This is a solution that I recommend. 

    I would rate this solution a nine out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Radware DDoS Report and get advice and tips from experienced pros sharing their opinions.
    Updated: January 2026
    Buyer's Guide
    Download our free Radware DDoS Report and get advice and tips from experienced pros sharing their opinions.