This solution can be used for internal connectivity between enterprise applications and a Telco client.
Good connectivity, stable, scalable, and it is easy to setup
Pros and Cons
- "I like the ease of deployment and the ease of implementation."
- "The support for GraphQL needs to be improved, and the response time for global support could be faster."
What is our primary use case?
What is most valuable?
I like the ease of deployment and the ease of implementation.
What needs improvement?
The support for GraphQL needs to be improved, and the response time for global support could be faster.
For how long have I used the solution?
We have been implementing this solution for more than eight years.
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What do I think about the stability of the solution?
It's a stable product. There are no issues with stability.
What do I think about the scalability of the solution?
It's a scalable solution.
We have three customers who are using this solution.
How are customer service and support?
Local support is very fast, but if you have to escalate the ticket to the global team it takes a lot of time. It could be time-consuming.
Global support response time could be faster.
How was the initial setup?
The initial setup is straightforward.
It took me an hour and a half to install.
We have a team of five including one manager, and four engineers to maintain this solution.
What about the implementation team?
I completed the installation myself.
What other advice do I have?
I would recommend this solution for large enterprises.
I would rate Oracle Service Bus a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
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sharing their opinions.
Updated: April 2024
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