Oracle OBIEE can be used for reporting. It also gets used for some analytics-related work, like dashboard reports and subject areas. Additionally, the solution's bursting options, scheduling and sending reports across while having some dashboards created on the reports on the subject area.
Technical Team Lead at Rotary International
A solution that is both vertically and horizontally scalable, providing users with an excellent performance
Pros and Cons
- "Both the vertical and horizontal scalability of the solution is good. In terms of scalability, I would rate this solution a nine out of ten."
- "The documentation in Oracle OBIEE can be more user-friendly."
What is our primary use case?
What is most valuable?
The solution's performance and the bursting options when you generate the reports, after which you want to burst it based on criteria, are two valuable features of the solution.
What needs improvement?
The documentation in Oracle OBIEE can be more user-friendly. Oracle should include more videos rather than simple text. Also, adding some examples will help users with quick learning.
For how long have I used the solution?
I have four years of experience with Oracle OBIEE. Since we use cloud services, it is the latest version of the solution we use in our organization.
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What do I think about the stability of the solution?
In terms of stability, I would rate this solution an eight out of ten. However, there have been occasional issues with the reports crashing, although this happens rarely.
What do I think about the scalability of the solution?
Both the vertical and horizontal scalability of the solution is good. In terms of scalability, I would rate this solution a nine out of ten. More than 300 employees in our organization are using Oracle OBIEE.
Once we work on implementing dashboard reports, the user base will likely increase.
How was the initial setup?
The solution's initial setup is a bit complex. However, since it's only a one-time thing, it shouldn't be an issue.
The solution's deployment is something we do manually in our company. We were wondering if there is a tool for automated deployment.
For the solution's deployment and maintenance, we need three resources, including the deployment team in our organization. So, we don't need a manager for this.
What about the implementation team?
The solution's implementation process was carried out by an integrator who helped us.
What was our ROI?
In our organization, we implemented it a year and a half ago, and I can say that the ROI is not that great. So, we are still trying to stabilize the system and improve it.
What's my experience with pricing, setup cost, and licensing?
In our organization, we use a user-based license for Oracle OBIEE, and I've heard that the license cost is based on the number of users. Also, I cannot comment further since I am not involved in the solution's cost-related part.
Which other solutions did I evaluate?
Since we use Oracle, we have implemented ERP and then Oracle ERP Procurement Cloud, which is a cloud software. We also have a cloud database, including OCI infrastructure.
What other advice do I have?
I can recommend the solution to others. Overall, I rate the solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Process System Engineer at a comms service provider with 1,001-5,000 employees
User-friendly with great new additional features; lacks a good security management system
Pros and Cons
- "There are some great new features in the latest version."
- "It needs a better security management system."
What is our primary use case?
We use this solution for pulling data analytics from our source systems through the enterprise data warehouse provided by Oracle. We also use it to provide dashboard solutions for analytics and operations for the businesses from various departments; operational, finance, marketing, sales, legal, everyone. We are partners with Oracle.
What is most valuable?
This solution is very easy for people who are building ad-hoc things. It's an enterprise solution so it can be deployed for a lot of users. There are some great new features that come with the 12c like data visualization, desktop BI Publisher, automation and interactive dashboards. The product has good features.
What needs improvement?
This solution needs a better security management system and I think there is room for improvement in terms of giving access to people in a more effective way. I'd like to see additional features and performance can be improved too.
For how long have I used the solution?
I've been using this solution for 10 years.
What do I think about the stability of the solution?
There are no issues with day-to-day activities so it's pretty stable. The new versions have improved and even with a lot of people logging in, it's solid.
What do I think about the scalability of the solution?
The solution is made for enterprise companies and is scalable.
How are customer service and support?
When we have issues that need Oracle support we reach out to them. The response is sometimes very slow but better at other times. It's a mixed bag even though we have dedicated support. We recently did an upgrade and that went smoothly.
What other advice do I have?
OBIEE is definitely for enterprise customers. If you have a big user base of say 500,000, then this is the kind of solution you'd want to have. I would definitely advise people to go for the latest version rather than install an old version and then try to do an out-of-the-place upgrade.
There's room for improvement so I rate OBIEE seven out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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May 2025

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Finance Systems Analyst at a financial services firm with 10,001+ employees
A business intelligence suite with a useful scheduling feature, but the graphical capabilities could be better
Pros and Cons
- "I like the scheduling feature. It has an inbuilt scheduler which is very good, and it allows us to create agents, and those agents can be scheduled. It's quite flexible in that respect and goes into our IT infrastructure. The outputs are sent encrypted to various endpoints. Some are internal, and some are our clients, and it's encrypted at a high level. I do find Oracle OBIEE flexible. If there is stuff that's not in your model or schema, it's very flexible to create SQL scripts and create the data you want. It's quite nice to create a dashboard in OBIEE, and that's pretty straightforward in the way you drag and drop everything. You can create sections, and you can add elements to your page. That bit of the interface is relatively straightforward."
- "The graphical capabilities could be better. They are also cumbersome, and they are limited compared to Tableau, Power BI, or even Business Objects to a certain extent and Cognos. The error logging isn't great either. The errors that come out when you schedule aren't easy to understand. I find how they filter within a query quite cumbersome and difficult to debug if somebody else has done it. You can see as you build, and I think that's where the problem is. It doesn't lend itself to debug something. For example, if you create a formula that's quite complicated, it's not easy to understand what goes with what. It becomes spaghetti, and it's very difficult to unpick. That's really my gripe about it, and in some ways, it's too flexible. It tries to be a Jack of all trades when it's not. I think a lot of these products, if they concentrate on trying to produce your reports, then that's fine. But when they're trying to do all sorts of other things as well, then it isn't very easy. We get lots of support from Oracle, but I think the problem is that we get many invalid file operations. Nobody understands why. It can be a multitude of reasons, but no one reason could cause it. That's just one of the issues we've had in the last year. But the scope of reporting has gone through the roof over the previous 12 to 18 months. We want an end-of-life OBIEE in our environment because some of the infrastructure runs unclustered. We weren't allowed to go clustered for some reason, and we never knew why. Unfortunately, going down that route means that the platform we run it on, WebLogic, has now become non-standard within our organization. Everything's been moved off it and onto other platforms. Unfortunately, our OBIEE runs on that platform, and we're being pushed down different routes, and we don't know where we're going at the moment. Within the next two years, I don't think we'll have OBIEE in our part of the business. In the next release, I think having the capability of being able to develop and then promote to a production environment rather than having to have separate environments will help. I know that Tableau and Power BI can be created on a desktop application, and then when it's ready to go live, you can promote it."
What is most valuable?
I like the scheduling feature. It has an inbuilt scheduler which is very good, and it allows us to create agents, and those agents can be scheduled. It's quite flexible in that respect and goes into our IT infrastructure. The outputs are sent encrypted to various endpoints. Some are internal, and some are our clients, and it's encrypted at a high level.
I do find Oracle OBIEE flexible. If there is stuff that's not in your model or schema, it's very flexible to create SQL scripts and create the data you want. It's quite nice to create a dashboard in OBIEE, and that's pretty straightforward in the way you drag and drop everything. You can create sections, and you can add elements to your page. That bit of the interface is relatively straightforward.
What needs improvement?
The graphical capabilities could be better. They are also cumbersome, and they are limited compared to Tableau, Power BI, or even Business Objects to a certain extent and Cognos. The error logging isn't great either. The errors that come out when you schedule aren't easy to understand.
I find how they filter within a query quite cumbersome and difficult to debug if somebody else has done it. You can see as you build, and I think that's where the problem is. It doesn't lend itself to debug something. For example, if you create a formula that's quite complicated, it's not easy to understand what goes with what.
It becomes spaghetti, and it's very difficult to unpick. That's really my gripe about it, and in some ways, it's too flexible. It tries to be a Jack of all trades when it's not. I think a lot of these products, if they concentrate on trying to produce your reports, then that's fine. But when they're trying to do all sorts of other things as well, then it isn't very easy.
We get lots of support from Oracle, but I think the problem is that we get many invalid file operations. Nobody understands why. It can be a multitude of reasons, but no one reason could cause it. That's just one of the issues we've had in the last year. But the scope of reporting has gone through the roof over the previous 12 to 18 months.
We want an end-of-life OBIEE in our environment because some of the infrastructure runs unclustered. We weren't allowed to go clustered for some reason, and we never knew why. Unfortunately, going down that route means that the platform we run it on, WebLogic, has now become non-standard within our organization.
Everything's been moved off it and onto other platforms. Unfortunately, our OBIEE runs on that platform, and we're being pushed down different routes, and we don't know where we're going at the moment. Within the next two years, I don't think we'll have OBIEE in our part of the business.
In the next release, I think having the capability of being able to develop and then promote to a production environment rather than having to have separate environments will help. I know that Tableau and Power BI can be created on a desktop application, and then when it's ready to go live, you can promote it.
For how long have I used the solution?
I have been using Oracle OBIEE for about four years, but I don't use it a lot.
What do I think about the stability of the solution?
Oracle OBIEE is very stable. The only issue have is scheduling too much at the same time. It can get overloaded, and unfortunately, like most things, there are always bottlenecks.
You're actually pushing it down a tunnel in effect, and if that tunnel's not large enough, it can't cope with the load. Some of the files and some reports are a lot bigger, and OBIEE has a limited 64,000 rows of output. It's not suitable for really extracting large amounts of data.
If I wanted to extract all the transactions on a report for one particular day, then that would blow the 64,000 rows of output. This means that we have to run it separately, and we can't schedule it. It has to be a manual task, or we have to get work done by our development people to provide that report as a standard report. This can be quite difficult at times.
What do I think about the scalability of the solution?
Oracle OBIEE is scalable because you can cluster them and have multiple servers. You can spread the load up to a point. You can have multiple environments running under the same cluster. In our production space, we have two environments. We have a test environment, and we have a production environment. Being clustered, you can cluster those together.
Which solution did I use previously and why did I switch?
When I used Cognos, it seemed as though it didn't cater to telling stories. It's like you've got to get the data out into something like Excel or another tool to do the visualizations. It can be done, but it's quite fiddly.
What other advice do I have?
On a scale from one to ten, I would give Oracle OBIEE a seven.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Architect Team Lead at ITC Infotech
Not too difficult to set up, and offers improved technical support, but needs better reporting
Pros and Cons
- "The setup isn't too difficult."
- "I find I prefer Oracle OAC over OBIEE. It's more advanced, has artificial intelligence, and there's more that we can do with it in general. OBIEE is lacking features."
What is most valuable?
The solution is offered as a PaaS - a platform as a service.
The setup isn't too difficult.
While technical support used to be quite bad, it's my understanding that it has gotten better.
What needs improvement?
I find I prefer Oracle OAC over OBIEE. It's more advanced, has artificial intelligence, and there's more that we can do with it in general. OBIEE is lacking features.
The reporting could be better. We can only develop standard PDF reports. We don't have reports that show analytics. It doesn't generate barcodes at the top and it doesn't have the ability to show notes. The reporting system needs to introduce logic so that we can make the reporting more flexible.
Writing any code takes a long time. Merging data is also a long and tedious process.
For how long have I used the solution?
I've been working with the solution for 13 and a half years so far. It's been a while.
What do I think about the stability of the solution?
The solution isn't exactly stable. There are some reports, for example, in relation to email compliance or other policies that are not working as they should. We're actually migrating off of OBIEE's reports to Crystal Reports as some functionality is just not possible.
What do I think about the scalability of the solution?
The scalability of the solution is fine. It's arranged per user. However, you need to pay more if you add more.
There are no plans to increase usage as the solution is limiting in the features on offer and the client is leaning more towards Oracle OAC.
How are customer service and technical support?
I haven't tried to contact technical support in a long while. The last time might have been 2017 or 2018. I recall support not being very good. At the time, the application was new and we had questions, and we did not really get any response. It took them a long, long time to say anything. At that time, we were installing the application and facing some issues and it was a frustrating process.
That said, their support may have stabilized and gotten better, however, I haven't really dealt with them since.
Which solution did I use previously and why did I switch?
I've started working more with Oracle OAC.
How was the initial setup?
The solution is a platform as a service. We pick and choose our requirements as we like. If we need more CPU or RAM or hardware, we make sure we have that in the setup. We decide how many users we want, et cetera, and the system is set up to accommodate for that.
What about the implementation team?
Oracle can help set up the solution.
What's my experience with pricing, setup cost, and licensing?
OAC has a more reasonable price point than OBIEE. OAC gives you more options and choices. It's more flexible.
What other advice do I have?
I'm a consultant. I'm not a partner of Oracle. I have no business relationship with the company.
There is a lot of competition in the market right now and there are so many cloud applications that users can look at, including Power BI. Some have more features and are more user-friendly. This product needs to advance its technology and catch up. It needs more advanced features.
I'd rate the solution at a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Consultant at a computer software company with 501-1,000 employees
Great condition-based analysis with good flexibility and pretty good technical support
Pros and Cons
- "The solution is easy to use and very flexible."
- "The solution needs to be easier to scale."
What is our primary use case?
We implemented this solution for reporting purposes primarily. We got it for the client a few months back. This whole system is an EBS system. We used the solution to pull the data from the EDA source system and convert it. Once a data valid solution is developed, we model the data model using RCB, and then we create reports for the service contract module.
How has it helped my organization?
The solution helps businesses to make a very quick analysis and can help them make business decisions quickly.
What is most valuable?
The most valuable aspect of the solution is the fact that hierarchies are centralized.
The solution offers a condition-based analysis. For example, if the user wants to see two reports on the dashboard based on different categories or different attributes, but they want to see one report at a time, using the condition-based development, they can do so.
From version 11G to 12C the solution has made a lot of improvements.
The solution is easy to use and very flexible.
What needs improvement?
In the 11G model, there are restricted visualizations, whereas in Oracle Analytics Cloud we have multiple different variations of visualization. If there was a way of presenting the data in a pictorial way, it would be very helpful. Right now, the solution, at least in that deployment model, is lacking a number of visualizations.
The solution needs to be easier to scale.
For how long have I used the solution?
I've been using the solution for almost seven years at this point. The company itself may have used it for about 15 to 20 years now.
What do I think about the stability of the solution?
I haven't had much chance to really test the stability, however, I don't recall any instances of trouble.
What do I think about the scalability of the solution?
Scalability is not that easy. We need to apply a batch. It would definitely take time to execute and to check all the reports or development work once the batch applied.
How are customer service and technical support?
We've used technical support in the past and have been quite satisfied with their level of service. Overall, I would rate the solution eight out of ten. Occasionally, we would have issues that remained unanswered, however, it's rare.
How was the initial setup?
The initial setup is not straightforward. It is complex. Oracle introduced another product called Oracle Analytics Cloud, and in that case, the installation of the product is very easy. Comparatively, this product's installation is difficult. It takes time and needs mission instants.
What about the implementation team?
We set up the solution in-house. We didn't need to hire an integrator or consultant.
What's my experience with pricing, setup cost, and licensing?
I'm not sure what the solution costs. I'm not involved with aspects of billing or contract negotiations. I don't know if we pay on a monthly or yearly basis.
Which other solutions did I evaluate?
I don't recall evaluating other options.
What other advice do I have?
I'm not the latest version of the solution, however, I do have information on the latest one as well. I'm using the 11G version. The latest one is 12C. I worked on it two years ago.
Our company loves the benefits of this solution and has used it for a long time. Even with new products on the market, they continue to use the product.
I'd advise companies considering using the solution to make sure they explore the product quite a bit before fully implementing it.
Overall, I'd rate the solution at eight out of ten. Each version continues to get better and better. I would definitely give 10 out of 10 for OASC, for example, which was recently launched, due to the fact that it is fully on the cloud.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Regional Director at a consultancy with 11-50 employees
Integrates well into applications, reliable, and easy deployment
Pros and Cons
- "The most valuable feature of Oracle OBIEE is it's designed for Oracle. It works well in the Oracle environment and can sit on top of any application."
- "Oracle OBIEE could improve by having better integration and compatibility with other vendors."
What is our primary use case?
My clients are using Oracle OBIEE to extract data from their applications and present it graphically to make decisions.
What is most valuable?
The most valuable feature of Oracle OBIEE is it's designed for Oracle. It works well in the Oracle environment and can sit on top of any application.
What needs improvement?
Oracle OBIEE could improve by having better integration and compatibility with other vendors.
For how long have I used the solution?
I have been using Oracle OBIEE for approximately four years.
What do I think about the stability of the solution?
Oracle OBIEE is a stable solution.
What do I think about the scalability of the solution?
Oracle OBIEE needed some improvement in scalability. Up until now, it wasn't very scalable, but this is something that they are working on by moving to Cloud BI.
How are customer service and support?
The support from Oracle OBIEE can be painful because Oracle manages its support around the globe. There are times you need to repeat yourself for the agent to understand.
I rate the support from Oracle OBIEE a two out of five.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I have used other solutions, such as Power BI.
How was the initial setup?
The initial setup of Oracle OBIEE is easy.
I rate the initial setup of Oracle OBIEE a five out of five.
What's my experience with pricing, setup cost, and licensing?
Power BI is less expensive than Oracle OBIEE. A benefit to Power BI is having the option to work with concurrent licensing.
I rate the price of Oracle OBIEE a one out of five.
What other advice do I have?
I rate Oracle OBIEE an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner / Integrator
Technical Lead at a tech services company with 10,001+ employees
A business intelligence tool with a useful cloud deployment feature
Pros and Cons
- "I like the cloud deployment feature. There are about 20 new features, and they are available on mobile and more. I haven't used any of them, but these features are highly attractive."
- "It could be more user-friendly. For example, the RPD layer could be more straightforward. From a user's point of view, the visualization, especially the graphs, are not as attractive when compared to other tools like QlikView and Qlik Sense."
What is our primary use case?
We use Oracle OBIEE for reporting.
What is most valuable?
I like the cloud deployment feature. There are about 20 new features, and they are available on mobile and more. I haven't used any of them, but these features are highly attractive.
What needs improvement?
It could be more user-friendly. For example, the RPD layer could be more straightforward. From a user's point of view, the visualization, especially the graphs, are not as attractive when compared to other tools like QlikView and Qlik Sense.
For how long have I used the solution?
I have been using Oracle OBIEE for about five years.
What do I think about the stability of the solution?
Oracle OBIEE is quite stable.
What do I think about the scalability of the solution?
I think Oracle OBIEE is scalable.
What's my experience with pricing, setup cost, and licensing?
If you compare Qlik Sense and Oracle OBIEE licensing, then Oracle products are much better. With Qlik Sense, you have to pay per client and per use. But we get Oracle OBIEE along with the Oracle database, making it much more cost-effective in the long term.
What other advice do I have?
On a scale from one to ten, I would give Oracle OBIEE an eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Obiee HR Technologies Specialist at a tech vendor with 10,001+ employees
Reliable, but rigidity and speed could be improved
Pros and Cons
- "It doesn't have many frills and is definitely older technology, but it is undeniably a workhorse."
- "Expanding beyond pure data reporting and into analytics, or expanding data science, would be areas for improvement."
What is our primary use case?
Oracle OBIEE is the company's primary workhorse for financial and HR reporting. It is used globally for the company. Everyone uses it for those purposes. The cloud version is also used for account acquisition.
What is most valuable?
It serves its purpose. It doesn't have many frills and is definitely older technology, but it is undeniably a workhorse.
What needs improvement?
Rigidity and speed are areas that could be improved. Everything has to move quickly in today's world, especially in the data world. Everyone wants it right now.
Having a system is great, and when you code it correctly, it can get the job done. However, a modern solution takes a long time; it moves much slower than some other things. You have products such as Tableau, and there are other data science tools out there churning through just as much data. Obviously, that element is not intended to be a data science tool in and of itself. It's more of a reporting tool than anything else. Expanding beyond pure data reporting and into analytics, or expanding data science, would be areas for improvement.
For how long have I used the solution?
I have been working with Oracle OBIEE for seven years.
We keep it fairly up to date. We would be using the most recent version or perhaps one back.
We have an on-premises system as well as a cloud system in our environment.
What do I think about the stability of the solution?
If it's coded correctly, it can be very reliable.
Oracle OBIEE is very stable, it is very dependable.
What do I think about the scalability of the solution?
Oracle OBIEE is scalable, we are using it on a global level.
Given the size and scope of how we use it, every change requires significant effort, some of which is internal. It is managed by our IT department. To make large-scale changes and integrate new systems, I believe a small army is required. The heavy lifting is done once they're all set up, and once they're in there and running, the actual maintenance and minor tweaks are fairly simple. This requires a much smaller skeleton crew.
How was the initial setup?
I was not a part of the initial setup.
What other advice do I have?
I believe it will be about how well the tool they choose fits their company, their company culture, and how scalable it is. Oracle OBIEE is fantastic, but it is intended to be used in the enterprise. It is meant to be a large-scale workhorse. As a result, make sure it's the right tool for your business.
In comparison to other things we have out there in the grand scheme of things, I would say six or seven. I would rate Oracle OBIEE a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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