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Founding Partner, General Manager at emsteknoloji
Real User
User-friendly, has a lot of reports and easy settings
Pros and Cons
  • "I find the solution to be user-friendly. It has a lot of reports and easy settings."
  • "On the customer-side, because I'm a small business, I need a cheaper or free solution option."

What is most valuable?

I find the solution to be user-friendly. It has a lot of reports and easy settings.

What needs improvement?

On the customer-side, because I'm a small business, I need a cheaper or free solution option. 

To scale, you need a different package application. It's not compatible with pfSense. Maybe there should be a different package or a different setup, but it's a problem. I need a little package because I'm a small business.

It would be nice if the solution offered virtual servers in the future. Compatible mutual servers with firewall specifications.

For how long have I used the solution?

I've been using the solution for 6 months.

What do I think about the stability of the solution?

The solution is stable. There are about 10 people using this solution.

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What do I think about the scalability of the solution?

This solution is scalable. I may scale in the future.

How are customer service and support?

I don't contact technical support. I don't need to.

Which solution did I use previously and why did I switch?

I compared pfSense vs OPNSense. I used to use pfSense. I switched because OPNSense is modern and new. The graphic interface is good. And sometimes pfSense is not stable. Sometimes it breaks the line and stops.

How was the initial setup?

The initial setup was easy. Deployment took about one day, maybe two. I do the deployment and handle the maintenance myself, so you only need one person to manage it.

What about the implementation team?

I did the implementation myself.

What's my experience with pricing, setup cost, and licensing?

It costs about $1000.

What other advice do I have?

I would rate this solution 10 out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
PeerSpot user
CIO at a tech vendor with 1-10 employees
Real User
Solved problems with VPN support for a small office network and is easy to use
Pros and Cons
  • "We can open a new VPN connection easily. It's much easier than with Fortinet in our experience."
  • "OPNsense showed me some problems when using it in different environments. The problem is integration with a virtual server."

What is our primary use case?

Our primary use case for this solution is using it as a VPN to connect our data centers and our offices with Windows servers. 

Also, we use OPNsense as a general firewall for protocol warnings on IIS.

How has it helped my organization?

OPNsense has been useful. It's easy to use. We can open a new VPN connection easily. It's much easier than with Fortinet in our experience. It is open source licensed. 

Open source software operates well. It's a good product. It's what FortiGate was with licensing. You need new licenses for it now. OPNsense is much more flexible.

What is most valuable?

The feature that we found most valuable is the flexibility. It has nothing to do with operating the firewall. It's that we can program it the way we want. 

There is no need to fight with the user interface.

What needs improvement?

In our experience, OPNsense showed me some problems when using it in different environments. The problem is integration with a virtual server. 

In general, OPNsense is sweet, pretty, and neat. It's still in development. I expect the next release in the fall. Maybe they are going to polish it more.

I would love a buy a new VPN. We experience problems with the old one. In high variables, it shuts off. We want to switch to a new one.

For how long have I used the solution?

We have been using OPNsense one year and a half.

What do I think about the stability of the solution?

With the stability of this solution, we have had no problems except with high availability when we switch remote machines on.

Sometimes, it disconnects the VPN. That's the only problem we have experienced so far.

What do I think about the scalability of the solution?

We don't have too much traffic. With our traffic, it's working great. We don't expect to have a very big traffic load. Directly within our offices, maybe 20 or 30 people. 

For the internet server, they are using our service. We have people on 100 home VPN connections. The final users are in the thousands. We are using it in all our offices.

We only use OPNsense now. We migrated from FortiGate. We removed all FortiGate software. That is the only problem we had using the tool.

How are customer service and technical support?

We did not require any help from the support team.

Which solution did I use previously and why did I switch?

Previously, we used the Fortinet FortiGate switch because of the devices we have. They were limited to maybe 100-200 MB and were slowing down very drastically with Fortinet. 

For many different reasons and because I need to do IP implementation that was not very compatible with our VPN, we switched. Now we have no problem integrating the VPN. 

We switched to this open source solution and so far we are happy with it.

How was the initial setup?

The initial set up was very easy. We had it working in one week or so. It was pretty fast.

What about the implementation team?

We did the initial setup only by ourselves.

What's my experience with pricing, setup cost, and licensing?

We are not paying any licensing fees. OPNsense is completely free for us.

Which other solutions did I evaluate?

We evaluated other products for defense similar to OPNsense. We weren't happy with the whole difference. We were happy with the company behind OPNsense. 

We will pay for OPNsense if required, but that is the main reason we chose it.

What other advice do I have?

My first advice is to check the recommendations. They have online information to spec it out in general. OPNsense is a great tool for problem-solving with a VPN. It's very nice.

On a scale of one to ten, I would rate this product an 8. It still needs to mature. It's new, only two years or three in the market. They are doing great improvements. They still need to fix little things with the high availability and the user interface. That needs to be polished, but they are doing a great job.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
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Updated: August 2025
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Firewalls
Buyer's Guide
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