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reviewer2355612 - PeerSpot reviewer
Technical Support Executive at a computer software company with 201-500 employees
Real User
Top 10
Offers good support, user-friendly and a single solution that could handle both file and block-level data
Pros and Cons
  • "Nutanix has excellent product documentation available on their portals, written in simple, easy-to-understand language."
  • "From a management side, the one thing I would prefer is if it were a bit less expensive for smaller enterprises. It's a bit costly. If they provided flexible modules where you could pick and choose features, and only pay for what you use, that would be an improvement."

What is our primary use case?

We use it for daily operations, primarily to store our enterprise data.

In the beginning, when we first started using Nutanix, we wanted a single solution that could handle both file and block-level data. So it's a single platform, and we also needed inbuilt ransomware protection.

So, we found that Nutanix was the best solution for that. We also researched the deployment process and found it to be quite easy. 

Additionally, we had a POC with them and saw that the interface is user-friendly, making it possible to use it without extensive training.

How has it helped my organization?

Nutanix successfully adapts to difficult or challenging life experiences

When it comes to resiliency, Nutanix has built-in redundancy. We can create snapshots with detection, de-duplication, and completion of all the data. So, it's very easy to have replications of free data. If any attacks happen, we still have the data with us.

We are able to store a large amount of data without needing multiple solutions. Nutanix can be scaled for storage and computing independently, which makes us more cost-efficient.

It also simplifies data management operations, giving the speed and flexibility to build more modern applications in on-prem, cloud, and edge environments.

It also protects unstructured data from ransomware and other cyberattacks.

Unified Storage has a remote feature that allows you to manage data from various geographical locations.

Our sales representative can direct us to the appropriate resource, whether it's a PSC, an SE with the system, or someone else who can help. Additionally, if we create a ticket directly with their support team, they have very good product knowledge and are really helpful.

If we are stuck a problem – not necessarily a bug, but just need help navigating something – do we contact our sales representative first, and they can route us to the right resource.

If bugs occur, they work on them and release fixes as early as possible.

What is most valuable?

First of all, we like the user interface, which is quite easy. And it helps our day-to-day operations very easily; we can do it very easily. 

And afterward, the pre-sales guys are very supportive whenever you get stuck in anything. They will help you on that day. I really have good hands-on experience with the product, and also the support team is very strong.

The flexibility is great. We can easily integrate it with other products as well. Like, it is designed to scale up and scale out easily, allowing the organization to store as much capacity as they need.

We can easily store and manage unstructured data, such as audio and video, in Unified Storage without any extra work.

What needs improvement?

From a management side, the one thing I would prefer is if it were a bit less expensive for smaller enterprises. It's a bit costly. 

If they provided flexible modules where you could pick and choose features, and only pay for what you use, that would be an improvement.

Buyer's Guide
Nutanix Unified Storage (NUS)
May 2025
Learn what your peers think about Nutanix Unified Storage (NUS). Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.

For how long have I used the solution?

I've been using it for about two and a half years.

What do I think about the stability of the solution?

We've observed some occasional lagging when transferring large amounts of data – many GBs at once. This could be due to network factors or something else, but it's not severe. 

For smaller datasets, the transfer happens in real time with no lag.

How are customer service and support?

Nutanix has a good team of people on the technical support side. Usually, when we log a ticket, a support engineer promptly assists us through a remote session or email. 

One thing I want to highlight is that they have excellent product documentation available on their portals, written in simple, easy-to-understand language.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used a storage solution from Dell. My company has a policy that requires us to change our security products every five years. 

So, we were looking for a stable and superior product, and after thorough research on the community, we found that Nutanix offered the best solution with its single-platform approach.

We also use the Nutanix Hypervisor (AHV). However, we haven't done the integration because we keep our storage separate.

How was the initial setup?

We had a POC first. During the POC, we worked closely with the sales team alongside the engineers, and it was pretty easy to deploy. 

Once we decided to purchase, the full deployment only took about one or two months. If all prerequisites are ready, it can even be done in under 20 days.

We use the cloud deployment model.

What about the implementation team?

On the Nutanix team, we probably needed around two people. We also had support from our network and security teams, in addition to someone managing the Nutanix deployment itself.

Every product needs maintenance, but with Nutanix, it's mostly about software upgrades. They provide an excellent user interface, and with every release, they resolve issues from previous versions.

What was our ROI?

It is worth the price. Your investment will be in safe hands. 

What's my experience with pricing, setup cost, and licensing?

The pricing is a bit too high. I would like more flexibility. 

Which other solutions did I evaluate?

We considered Commvault, but our management and overall team felt that Nutanix was a better solution.

On a scale of ten, I'd give Dell an eight out of ten for security features. And Nutanix a nine out of ten rating.

What other advice do I have?

I'd definitely say go for it. It's a great product. My main advice is to negotiate the pricing with the vendor. Beyond that, it integrates well with your current network environment and should work without needing major changes or disrupting your existing setup.

Overall, I would rate the solution a nine out of ten.  

It is a great solution for small enterprises looking for storage options. While it is a bit expensive, the value provided by Nutanix justifies the investment. Your investment will be in safe hands.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Manager, Cyber Security at Gruppo MutuiOnline SpA
Real User
Top 20
Simple, easy to manage, and reduces storage costs
Pros and Cons
  • "Whenever we have some necessity in terms of capacity and expansion of infrastructure, it's like a Lego system where they can just place in some more nodes and our needs are met."
  • "The pricing could be improved."

What is our primary use case?

The primary use case is as our main provider for our infrastructure, for compute and storage for our main and secondary sites. 

How has it helped my organization?

Simplicity has been the most helpful characteristic emerging from a Nutanix-based solution.

What is most valuable?

From what can I see indirectly from our infrastructure team, I'd say the simplicity of management is the  most useful aspect. Whenever we have some necessity in terms of capacity and expansion of infrastructure, it's like a Lego system where they can just place in some more nodes and our needs are met. They just provision new nodes in a cluster, and everything just goes.

We have noted a reduction in the number of storage nodes. It helps reinforce the simplicity of the solution. There are many capacity problems solved by simply expanding the cluster. 

The reduction in the number of the nodes does have benefits - especially in terms of physical space. We can keep pour racks tidy and use a small footprint. It simplifies the physical infrastructure.

What needs improvement?

Unfortunately, I do not have information since I did not work directly with the solution. From my point of view, which is indirect, I did not see any relevant defects or needs for marginal improvements.

The pricing could be improved. 

For how long have I used the solution?

We've been using the solution since around 2017. 

What do I think about the stability of the solution?

We have not had any issues with stability. 

What do I think about the scalability of the solution?

The scalability is easy. It's simple. They just provision new nodes or set up new clusters. That's all you need to do. It's a great offload for maintaining the infrastructure itself. 

How are customer service and support?

I haven't worked with support directly. I know the team is pretty much satisfied. they will go directly to Nutanix without going through the integrator. They are in direct contact with Nutanix support. 

Everyone seems satisfied. They see value in being able to directly reach Nutanix in order to exchange valuable knowledge. 

Which solution did I use previously and why did I switch?

The company did use a different product beforehand, however, that was before my time. 

How was the initial setup?

While I did not personally handle the setup, my understanding is it is easy. If we need to scale, we simply order new nodes and provision them, and that's it. 

What's my experience with pricing, setup cost, and licensing?

I do not have visibility on the pricing. My understanding is that the team sees the pricing is fair for what we get. 

What other advice do I have?

We do not use it for any AI or data analytics - yet. That said, we've seen a lot of focus on this area for Nutanix. Likely, we will make use of it more in the future.

I'd rate the solution nine out of ten. We don't use all of the functionality.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Nutanix Unified Storage (NUS)
May 2025
Learn what your peers think about Nutanix Unified Storage (NUS). Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
Account Manager at Aixia
Real User
Top 20
Has helped to reduce our customers' number of nodes because it has a larger storage capability
Pros and Cons
  • "The benefit that our clients see is the security of the whole Nutanix platform where they have simplified usage."
  • "I have heard that there have been latency problems."

What is our primary use case?

We sell it. We are an MSP. Nutanix Unified Storage is for our customers who need storage outside of our environment that runs on Nutanix. 

How has it helped my organization?

The benefit that our clients see is the security of the whole Nutanix platform where they have simplified usage.

Nutanix has helped to reduce our customers' number of nodes because it has a larger storage capability. It definitely helps to save costs. 

What is most valuable?

The most valuable feature is the snapshots. 

What needs improvement?

I have heard that there have been latency problems. 

For how long have I used the solution?

We have used it for two years. 

What do I think about the stability of the solution?

We haven't had any problems with stability. 

How are customer service and support?

Technical support is superb. They're always there and give our engineer suggestions. They follow up. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We use Rubrik and Cohesity to protect our unstructured data. These solutions are very critical because we store customer data.

We chose Nutanix ten years ago and have stuck with them.

How was the initial setup?

The deployment is very easy. It can take one day to deploy and have it up and running. 

What was our ROI?

The main ways we see ROI is through management and storage space. 

What's my experience with pricing, setup cost, and licensing?

The pricing and licensing could be hard. The customers have a problem with the pricing model. Customers don't understand the core licensing model. 

What other advice do I have?

Most of our data analytics and AI functions are running on a separate system.

I would rate Nutanix Unified Storage a ten out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: MSP, Reseller
PeerSpot user
Collaboratore Tecnico Ente Di Ricerca at ISTAT
Real User
Top 20
We have all the storage that we need without doing any configuration
Pros and Cons
  • "My company has benefitted from Nutanix Unified Storage because we have everything in a centralized place. With Prism Central, we can go to the console files and do what we have to do."
  • "There is some confusion in the reporting when I have to create the report for statistics. I find it is not so user-friendly."

What is our primary use case?

Our primary use case is for virtual desktop infrastructure. We shifted our delivery storage. We installed other Nutanix files classes for it.

Another use case is for object configuration.

How has it helped my organization?

My company has benefitted from Nutanix Unified Storage because we have everything in a centralized place. With Prism Central, we can go to the console files and do what we have to do.

The simplicity of using the files and object, and the performance are really good.

What is most valuable?

We have all the storage that we need without doing any configuration. The protection it offers is also valuable. 

The data is stored in a LoadBalancer type of way. This feature is very interesting for us. 

What needs improvement?

There is some confusion in the reporting when I have to create the report for statistics. I find it is not so user-friendly. 

The analysis of data could be improved. We would like to have a better user experience for data analysis. 

For how long have I used the solution?

We tested Nutanix Unified Storage three years ago and started using it two years ago. 

What do I think about the stability of the solution?

This whole year I didn't have any stability problems. 

How are customer service and support?

Nutanix support is the best among all the competitors like Red Dot and VMware. Nutanix support is far better than the other competitors. We were really small in 2014. The support was excellent and they were able to maintain that level of support. Every time we open a ticket, we have an engineer assigned, and the problem is fixed.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We installed Nutanix in 2014. We were the third company to install Nutanix in Italy at the time. We looked at the performance of VDI. 

We also looked at SimpliVity and traditional architecture. Nutanix's performance was far better than the other two competitors.

What's my experience with pricing, setup cost, and licensing?

I don't mind the licensing. It's very simple to license. The pricing structure changed last year. The price seems fair.

What other advice do I have?

We already have Nutanix, and then we use OpenShift together with CSI for block and volume service.

I would rate Nutanix Unified Storage a ten out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Infrastructure Manager at a financial services firm with 501-1,000 employees
Real User
Top 20
Provides flexibility and replication power
Pros and Cons
  • "DR and the replication power are valuable."
  • "Pricing can always be better."

What is our primary use case?

We are mainly using it for VDI profile and business continuity for that area.

The HCI concept was relevant for us while going for Nutanix Unified Storage.

How has it helped my organization?

For DR and VCP purposes, we have two sides where the storage resides, and the replication feature is very nice for these kinds of scenarios.

It gives us the flexibility and the agility to work from both sides.

What is most valuable?

DR and the replication power are valuable.

What needs improvement?

We are using it in a very narrow area. I am not sure if there are a lot of enhancements for that. Pricing can always be better.

For how long have I used the solution?

We have been using Nutanix Unified Storage for more than two years.

What do I think about the stability of the solution?

We did not use their technical support, so I guess its stability is okay.

What do I think about the scalability of the solution?

It scales well.

How are customer service and support?

We have not used their support a lot.

Which solution did I use previously and why did I switch?

We are using another NAS solution for different use cases. We are using both solutions. We went for Nutanix Unified Storage because, for VDI purposes, everything is in the same box. There is a shorter distance for the IOs to go out from the nodes and everything. It is all in the same box.

What was our ROI?

We see an ROI, but that is not from using this particular solution because it is a very narrow use case. It is a combination of the UC solution.

What's my experience with pricing, setup cost, and licensing?

It is not too high for what we are using.

What other advice do I have?

We are currently utilizing some tools to protect unstructured data in our organization. These tools are very important because we are a regulated company and a bank.

I cannot assess Nutanix Unified Storage for detecting and blocking ransomware threats. It is only for the user profile. We are not using it as a fully blown NAS solution. We have other solutions for that.

Overall, I would rate Nutanix Unified Storage an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Dev-ops Engineer at a transportation company with 1,001-5,000 employees
Real User
Top 20
Offers better data security and replication compared to Windows File Server
Pros and Cons
  • "It gives more security that the data isn't going to get lost."
  • "For me, personally, it's a little bit slow because there's so much stuff in the underlying layers that even after talking with Nutanix support, I couldn't really grasp it."

What is our primary use case?

The first use case, we mainly want to use it for our Citrix profiles. So that will be the main usage of files and maybe also other applications. 

Before, we had the classic Windows file server. Because Windows file server is just that, one alone, and we want to be able to replicate, recreate it, etcetera. So we tried to use Nutanix Files. Our use case is also that we can then fulfill files replicated on Rubrik.

We also use it for objects, because we can't back it up on a Rubrik, we have another cluster, which then functions as the backup for the object storage.

How has it helped my organization?

We haven't already seen the benefits because we're still in the engineering phase. The main focus is that we have failover in place. We always have access to the data, and we're not blocked in case of that.

What is most valuable?

The best feature is that it's on Nutanix itself. In comparison, if Windows file server gets killed, then all the data is gone but for Nutanix, it's on another layer. 

It gives more security that the data isn't going to get lost. 

The replication is better solved if we have Nutanix Unified Storage because one file site storage solution has at least three VMs. If one VM doesn't work, it gets replicated on the other two, which means we always have access to the data in comparison to Windows File Server.

What needs improvement?

It's a little bit slow because there's so much in the underlying layers that even after talking with Nutanix support, I couldn't really grasp it. 

There's still a little bit of a learning curve, but the support was really helpful.

For how long have I used the solution?

We only started engineering with it this year. Our project is now in the phase where we engineer Nutanix Unified Storage, mainly files, but also a little bit of objects.

What do I think about the stability of the solution?

We have issues with stability sometimes. I found one specific issue kind of bizarre where in one of our clusters, the underlying inode was full.

I thought, for example, the inode, after some time, would delete all data so that it doesn't get full. But in that case, it was full. Then, the whole cluster shut down. It also deleted one of the other files that Nutanix needed to work. Even the support guys didn't under how it happened but they were able to fix it. 

How are customer service and support?

The tech support is very good. One time, I didn't have the Zoom session on my computer. So the guy I talked with told me what I had to do, and I could also ask questions about the template, in terms of how it works or what it is exactly. 

It was really helpful to be able to show the person on the other side what exactly was happening when I asked questions. They were helpful.  

How would you rate customer service and support?

Positive

How was the initial setup?

Initially, we deployed everything through Prism Element, where it functioned perfectly.

Our Nutanix partner told us to do it over Prism Central because if you do it over Prism Elements, then it's tough. You have problems managing it from Prism Central. 

Our focus is not on detecting and blocking ransomware because the Nutanix cluster we are building doesn't have access to the Internet. To be able to go to the server itself, they have to overcome a lot of clogs or boundaries.

What's my experience with pricing, setup cost, and licensing?

I had to do with the licensing for Nutanix Objects Storage (NOS). While NOS comes with one terabyte of free space, if you actually want to use it, even just for development reasons, we have to buy some terras, or otherwise, it wouldn't work.

What other advice do I have?

Overall, I would rate the solution a seven out of ten. With the migration from Prism Element to Prism Central, some things don't really work, but they are always trying to modify it and make changes.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Randy Rose - PeerSpot reviewer
Director of Operations at a computer software company with 51-200 employees
Real User
The remote availability features are great and they have great technical support
Pros and Cons
  • "Nutanix Unified Storage is easy to use. New employees are able to come up to speed fairly quickly with regard to the day-to-day administration processes."
  • "With all of the Nutanix equipment, the licensing is expensive. We operate in the enterprise space, but we're a midsized company. At times, the price tag is a little bit shocking for a company with only 35 employees."

What is our primary use case?

We use Nutanix Unified Storage for our day-to-day operations in relation to production clusters.

We had a brand new build for our data center and implemented the solution there. We were not trying to solve a specific problem but liked the product and its features.

We have one block with four nodes in it, but our use case for our cluster is different because we run our own private cloud. We don't have traditional offices and have more web servers. We don't have file server services. Thus, we are not fully utilizing Nutanix Unified Storage for unifying our organization’s block, file, and object storage.

We use a solution with snapshots as part of our ransomware protection strategy. For backups, we use HYCU with different backup schedules and snapshots. We're migrating over to Veeam right now as well. If we had a ransomware-type scenario or a situation where the servers were encrypted and there was a DR situation, we'd rely on our solution to go back in time on snapshots until we found a recovery point. We'd then restore from there.

What is most valuable?

Nutanix Unified Storage is easy to use. New employees are able to come up to speed fairly quickly with regard to the day-to-day administration processes.

Because Nutanix is web-based, I can be in Illinois and check on the data center in Michigan. If we have a problem that one of my engineers can't solve, then they can call me, and I can take a look at it. The remote availability features are great.

I used Nutanix Data Lens a little bit, but my security engineer has been playing more with it. He has not said anything bad about it.

Nutanix Unified Storage helped remove siloes in our organization. IT doesn't have to operate as it did 10 years ago, where you had a team dedicated just to storage, one team that was just hardware, or one dedicated to certain applications. With Nutanix, everybody learned all the different ins and outs. We're bringing on a whole new data center and will be doing replication between the clusters and between the data centers. Everyone has come up to speed pretty quickly, and I don't have to pigeonhole a person. Everyone can jump from console to console and learn it fairly quickly.

For how long have I used the solution?

We've been using this solution for two years now.

What do I think about the stability of the solution?

I'd the give solution's stability a ten out of ten. It's never been down.

What do I think about the scalability of the solution?

I would give Nutanix Unified Storage a ten out of ten for scalability.

How are customer service and support?

Technical support has been excellent, and I'd give them a ten out of ten. Anytime we've got questions, someone will get us an answer fairly quickly.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial deployment was straightforward and only took a couple of hours.

What about the implementation team?

We hired Nutanix professional services to handle the deployment, and they trained us on it after the fact. They have always provided excellent service.

What was our ROI?

We have definitely seen an ROI in terms of uptime and the quality of the software. If we have issues, we reach out to support, and they respond quickly. We'll have a response within 30 minutes, and that is worth more than anything else. Our account reps and resell vendors have been great too.

What's my experience with pricing, setup cost, and licensing?

With all of the Nutanix equipment, the licensing is expensive. We operate in the enterprise space, but we're a midsized company. At times, the price tag is a little bit shocking for a company with only 35 employees. We're not a Fortune 500 company, but we deal with Fortune 500 drug and energy companies. We have to play in that enterprise space if we're going to have enterprise customers. I'm very price-conscious, but I understand that if I want the best, I've got to pay the price.

What other advice do I have?

Nutanix Unified Storage fills a need, and it definitely works well within the Nutanix stack. It's not a waste of money. I would rate it ten out of ten and recommend it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT manager at a financial services firm with 51-200 employees
Real User
It aids in consolidating unstructured storage and offers resilience, though there is a substantial reliance on their support
Pros and Cons
  • "We can utilize mixed storage block-sized objects and combine various databases within a unified interface."
  • "Allowing the use of the Gflag compromises the integrity of the Nutanix system and its established standards."

What is our primary use case?

We have a practice of testing different solutions and we completed a POC of Nutanix Unified Storage. 

How has it helped my organization?

The capability of Nutanix Unified Storage to store unstructured data is impressive. We have CCTV camera footage from each office location, and we can efficiently manage all the instructional data from a single interface. This is in contrast to Cisco, which represents a more complex system to manage.

Nutanix Unified Storage demonstrates resilience. The solution has the capability to duplicate data across multiple node storages, ensuring that if one node fails, the data remains accessible.

Having the capability to consolidate our storage through Nutanix Unified Storage gives us the assurance that we can oversee all our data under a single management team, rendering it more dependable.

What is most valuable?

We can utilize mixed storage block-sized objects and combine various databases within a unified interface. 

We can scale up or out without causing any interruptions to our service.

What needs improvement?

The concept of using the Gflag should not be employed in unified storage, as storage is a particularly sensitive domain. Allowing the use of the Gflag compromises the integrity of the Nutanix system and its established standards. While we do employ the Gflag to meet customer requirements, it's important to note that during maintenance activities, it becomes necessary to reset the Gflag to align with the customer's expectations. Thus, on one hand, the Gflag serves to support the customer, but on the other hand, customers become more reliant on the assistance of the Nutanix support team.

For how long have I used the solution?

I have been using Nutanix Unified Storage for one month.

What do I think about the stability of the solution?

Nutanix Unified Storage is stable.

What do I think about the scalability of the solution?

With Nutanix Unified Storage we can scale up and down accordingly.

How are customer service and support?

The technical support is good. Our sole concern arises when we require assistance from them on weekends. We've noticed that the engineers' response time is slower during weekends.

Furthermore, when we ask for feedback regarding the nature of the issue and its resolution, we are only provided with a summary. This leaves us reliant on their support. They do not share internal articles with us; instead, they only provide generally available ones. If they could furnish us with detailed steps, we could address the issues independently, thereby saving time and reducing our dependency on Nutanix support.

How would you rate customer service and support?

Positive

How was the initial setup?

The deployment took two days. We had several dependencies related to the required port openings that we had to satisfy while also adhering to our organizational standards during the process.

Normally we would only have two people involved in the deployment but because it was a new solution everyone wanted to be involved because they were eager to learn.

What other advice do I have?

I would rate Nutanix Unified Storage a six out of ten because my experience is limited to the POC, and I haven't fully familiarized myself with the solution.

We also use Nutanix NCI and Database Service.

The POC involved a total of five people. One person conducted the testing, while the other four observed on Zoom through their screens.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Download our free Nutanix Unified Storage (NUS) Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free Nutanix Unified Storage (NUS) Report and get advice and tips from experienced pros sharing their opinions.