What is our primary use case?
The first use case, we mainly want to use it for our Citrix profiles. So that will be the main usage of files and maybe also other applications.
Before, we had the classic Windows file server. Because Windows file server is just that, one alone, and we want to be able to replicate, recreate it, etcetera. So we tried to use Nutanix Files. Our use case is also that we can then fulfill files replicated on Rubrik.
We also use it for objects, because we can't back it up on a Rubrik, we have another cluster, which then functions as the backup for the object storage.
How has it helped my organization?
We haven't already seen the benefits because we're still in the engineering phase. The main focus is that we have failover in place. We always have access to the data, and we're not blocked in case of that.
What is most valuable?
The best feature is that it's on Nutanix itself. In comparison, if Windows file server gets killed, then all the data is gone but for Nutanix, it's on another layer.
It gives more security that the data isn't going to get lost.
The replication is better solved if we have Nutanix Unified Storage because one file site storage solution has at least three VMs. If one VM doesn't work, it gets replicated on the other two, which means we always have access to the data in comparison to Windows File Server.
What needs improvement?
It's a little bit slow because there's so much in the underlying layers that even after talking with Nutanix support, I couldn't really grasp it.
There's still a little bit of a learning curve, but the support was really helpful.
For how long have I used the solution?
We only started engineering with it this year. Our project is now in the phase where we engineer Nutanix Unified Storage, mainly files, but also a little bit of objects.
What do I think about the stability of the solution?
We have issues with stability sometimes. I found one specific issue kind of bizarre where in one of our clusters, the underlying inode was full.
I thought, for example, the inode, after some time, would delete all data so that it doesn't get full. But in that case, it was full. Then, the whole cluster shut down. It also deleted one of the other files that Nutanix needed to work. Even the support guys didn't under how it happened but they were able to fix it.
How are customer service and support?
The tech support is very good. One time, I didn't have the Zoom session on my computer. So the guy I talked with told me what I had to do, and I could also ask questions about the template, in terms of how it works or what it is exactly.
It was really helpful to be able to show the person on the other side what exactly was happening when I asked questions. They were helpful.
How would you rate customer service and support?
How was the initial setup?
Initially, we deployed everything through Prism Element, where it functioned perfectly.
Our Nutanix partner told us to do it over Prism Central because if you do it over Prism Elements, then it's tough. You have problems managing it from Prism Central.
Our focus is not on detecting and blocking ransomware because the Nutanix cluster we are building doesn't have access to the Internet. To be able to go to the server itself, they have to overcome a lot of clogs or boundaries.
What's my experience with pricing, setup cost, and licensing?
I had to do with the licensing for Nutanix Objects Storage (NOS). While NOS comes with one terabyte of free space, if you actually want to use it, even just for development reasons, we have to buy some terras, or otherwise, it wouldn't work.
What other advice do I have?
Overall, I would rate the solution a seven out of ten. With the migration from Prism Element to Prism Central, some things don't really work, but they are always trying to modify it and make changes.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.