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Infrastructure Architect at a government with 10,001+ employees
Real User
We could remove the latency you would get from reading your traditional SAN and combine all that into the nodes on a cluster
Pros and Cons
  • "From an analytics perspective, the best aspect of Unified Storage is its locality. When you read data, you want to know that you're only reading data from the particular local storage node. It's also critical to access the data as quickly as possible from that. From a business perspective, the most important thing is ease of use. Having a combination of compute and storage makes it much easier to manage."
  • "Historically, it has been a hyper-converged infrastructure, so when you are looking to grow the solution, you need to scale the compute and storage. Having the ability to scale the storage independently would be a good improvement."

What is our primary use case?

Our use cases can be divided in two. The first relates to end-user computing. We run Citrix on top of Nutanix clusters. It's highly stable, and we have a user base of around 8,000 people. It's a platform where people can claim government benefits, and many of our office staff at job fairs use it to access their applications. 

We also use it for backend functions in our data and analytics department. Our data lake solution uses cloud data housed on several Nutanix clusters in our data center. The application crunches that data and several analysts rely on it to predict things like fraud. 

The other side is a data warehouse we use for our SaaS application. It holds a massive data set that is pulled into the SaaS application, which crunches the numbers. With Nutanix, we can spread our SaaS worker VMs across several Nutanix nodes. They're all rolled together, but each worker is only dealing with the local data.

How has it helped my organization?

Once we patch a Nutanix cluster, we know it has also patched the storage element. We aren't dealing with the hypervisor separately, so we know it isn't completely separate from the SAN, which makes things a lot slicker. It's the same with the storage element.

What is most valuable?

From an analytics perspective, the best aspect of Unified Storage is its locality. When you read data, you want to know that you're only reading data from the particular local storage node. It's also critical to access the data as quickly as possible from that.  From a business perspective, the most important thing is ease of use. Having a combination of compute and storage makes it much easier to manage. 

We don't have any latency, which is one reason we continue to use Nutanix for these workloads. Our data warehouse has a traditional three-tiered structure and has been that way for many years. It doesn't mean it doesn't function, but we wanted to modernize it by improving performance. 

We achieved that using Nutanix. We could remove the latency you would get from reading your traditional SAN and combine all that into the Nutanix nodes on a cluster. 

It has reduced the number of nodes to a degree because we've been able to collapse several legacy SAN infrastructures into the Nutanix boosters. We still need that storage for three-tier, so we put it together outside. 

What needs improvement?

Historically, it has been a hyper-converged infrastructure, so when you are looking to grow the solution, you need to scale the compute and storage. Having the ability to scale the storage independently would be a good improvement. 

Buyer's Guide
Nutanix Unified Storage (NUS)
August 2025
Learn what your peers think about Nutanix Unified Storage (NUS). Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,164 professionals have used our research since 2012.

For how long have I used the solution?

We have used Nutanix Unified Storage for nearly seven years. 

How are customer service and support?

Nutanix technical support is generally very good. You can speak with someone, and they'll work behind the scenes to resolve the issue. If it's a more long-term issue, it may need to be passed from one team to another. It tends to work smoothly. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We also use VMware, Oracle, and Linux hypervisors. When we adopt new tech, we add tenants to the picture because of what they can offer. We combine the skills of our system administrators and collapse them into one. Nutanix's advantage is ease of use. Compared to all the products we've tried, Nutanix performs just as well as anything else — better in some cases. 

What's my experience with pricing, setup cost, and licensing?

Nutanix Unified Storage is competitively priced. There aren't any competitors that can do much better for the same price. 

What other advice do I have?

I rate Nutanix Unified Storage eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Maulik Bhatt - PeerSpot reviewer
Head IT Infrastructure Solution at a tech services company with 501-1,000 employees
Real User
Top 20
Unified storage enables direct protocol access and streamlined manageability
Pros and Cons
  • "I rate Nutanix Unified Storage (NUS) a ten out of ten."
  • "The licensing terms are restrictive, as they go by terabyte cost."

What is our primary use case?

The use case for Nutanix Unified Storage (NUS) includes using Nutanix Files for storage. We migrated from a legacy NFS system to Nutanix NFS, which we use to store business-critical files. Additionally, we perform backups with snapshot storage at remote sites. We also use Nutanix Volumes for scaled-out volumes and backups. We plan to integrate Nutanix Object Storage for internal backups and storage solutions. I have recommended using Nutanix Lens for data growth pattern analysis and data visibility.

What is most valuable?

The features I like the most about Nutanix Unified Storage (NUS) include the direct availability of NFS and iSCSI storage protocols. This setup removes dependability on a server running on virtualization, offering us direct access to these protocols. This feature enhances monitoring, growth pattern analysis, and manageability, all from a single console. Nutanix Unified Storage (NUS) provides stability and self-healing with no problems to report, establishing a reliable storage solution.

What needs improvement?

I suggest more flexibility and resiliency for object storage, supporting more protocols. The licensing terms are restrictive, as they go by terabyte cost. It would be beneficial to reduce costs and offer flexibility to encourage more usage of raw storage. Including a more granular snapshot restoration process would greatly improve usability, allowing us to restore deleted files rather than the entire share.

For how long have I used the solution?

I have been using Nutanix Unified Storage (NUS) since 2019, which amounts to about four or five years now.

What do I think about the stability of the solution?

The stability of Nutanix Unified Storage (NUS) is commendable. The solution offers self-healing, and I have not encountered any problems with stability so far.

What do I think about the scalability of the solution?

Scalability is fine with Nutanix Unified Storage (NUS); it allows compatibility and building on top of existing infrastructure. The scale-out capability works well, enabling us to run both legacy and advanced hardware seamlessly.

How are customer service and support?

Technical support is adequate, but it is challenging to reach a subject matter expert quickly. As a technical person, I find it difficult to get direct answers from SMEs instead of going through initial support levels. This process can delay resolution.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Previously, I used solutions such as Citrix, VMware, and Hyper-V. I chose Nutanix for its flexibility, intelligence, and straightforward management, which suits my day-to-day work much better.

How was the initial setup?

The initial setup was not difficult, but having some prior reading makes understanding easier. Nutanix provides good knowledge resources, making it tech-user-friendly, although not necessarily easy.

What's my experience with pricing, setup cost, and licensing?

I recommend that Nutanix include file storage features in the pro license or Prism Pro, reducing the cost per terabyte. This would encourage more usage, make the product more accessible, and optimize the idle storage present in clusters.

Which other solutions did I evaluate?

In my previous experience, I evaluated solutions from Citrix, VMware, and Hyper-V.

What other advice do I have?

I rate Nutanix Unified Storage (NUS) a ten out of ten. The solution is excellent for stability, scalability, and valuable features, although improvements in licensing flexibility and more granular snapshot restoration would enhance it further.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
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Buyer's Guide
Nutanix Unified Storage (NUS)
August 2025
Learn what your peers think about Nutanix Unified Storage (NUS). Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,164 professionals have used our research since 2012.
Rajadurai Mani - PeerSpot reviewer
Storage and Backup Administrator at a manufacturing company with 5,001-10,000 employees
Real User
Top 20
Easy to manage and provides a centralized management console
Pros and Cons
  • "The solution's most valuable feature is the Prism Central centralized management console."
  • "There is no tagging concept in Nutanix Unified Storage where you can tag the servers."

What is our primary use case?

We use the solution more for Citrix profile VDI. We also have some Windows servers running, and we use Nutanix Unified Storage more for the server platform. If I remember correctly, we have more than 1,200 servers running on the Nutanix cluster.

How has it helped my organization?

Our company is a product-based company that performs order processing. Most of our applications are on the web. We also get invoices and a lot of files. It generates a lot of files and keeps them on the server, and the application is posted on some of Nutanix's servers as well.

In my experience, we haven't had any outages so far. The virtualization of the memory is based on the usage, and it consumes a lot. The previous tools were not as efficient as compared to Nutanix Unified Storage.

What is most valuable?

Nutanix Unified Storage is a cluster. Compared to any other virtualization environment, Nutanix Unified Storage doesn't require any downtime to upgrade and doesn't experience storage outages. So, things are going smoothly with Nutanix, and that's the best part of the Nutanix cluster for storage.

The solution's most valuable feature is the Prism Central centralized management console. We have close to eight to nine clusters and also remote sites. Compared to other tools, the solution is easy to manage. I would also like to mention the solution's ActiveDR concept and replication.

We have sites from different locations, and we are in the process of procuring ultimate licensing. Even if one cluster goes down, we can bring it up and have the application operating from the other site. That's the beauty of the tool, which makes it more efficient.

We use Cohesity from Nutanix to protect our organization's unstructured data. We also have a cloud-based Rubrik tool. Cohesity has the same infrastructure as Nutanix Unified Storage. I am an administrator for both Nutanix Unified Storage and Cohesity. We take snapshot-level backups. Since we are implementing ultimate licensing for remote sites, we will use an internal snapshot feature to replicate to the other sites.

The solution's storage and scalability features have improved our data operations. Our storage is increasing daily for business purposes. Nutanix Unified Storage has good scalability. We recently received some orders, and some nodes were added.

I like Nutanix's data locality feature because it improved our data accessibility and availability.

Implementing Nutanix Unified Storage has tremendously reduced the number of storage nodes by around 20% to 30%.

What needs improvement?

There is no tagging concept in Nutanix Unified Storage where you can tag the servers. It is more useful for backups because I manage backups as well. In other solutions, you can group servers in the backup. Although we can do a complete cluster of VMs in Nutanix, we cannot tag the server to a particular tag ID or number you can pull from the backup solutions.

If you call for that number, the server should ideally take the backups irrespective of the cluster in which it is present. We faced issues with those things. We have to protect the entire cluster manually. The server tagging feature could be added to the solution's future releases.

We didn't face any issues in Nutanix after the upgrade, but we had issues with the Cohesity backups. We consistently work with both the vendors, and that has been fixed. So that is the only thing that we had faced up to the upgrade.

For how long have I used the solution?

We have been using the solution in my current organization for four years, and I used it for over a year in my previous organization. So, I have a total of five years of experience with Nutanix Unified Storage.

What do I think about the stability of the solution?

Nutanix Unified Storage is a stable solution. That's what we need. I see. As a customer, we look for such solutions to stabilize our environment and storage. Our day-to-day business requires that.

I rate the solution’s stability a nine out of ten.

What do I think about the scalability of the solution?

Around 784 users use the solution in our organization.

I rate the solution’s scalability ten out of ten.

How are customer service and support?

The solution's technical support is good and pretty responsive. We contact the support for small issues, and their problem-solving is the highest.

I rate the solution’s technical support a nine or ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution's initial setup is straightforward. The upgrade from a previous version to the latest version is also easy. I wasn't involved in the solution's initial setup because it already existed when I joined the company. However, I was involved in increasing the nodes, which took around three to four hours. I don't remember exactly because it's been a while since we added storage.

What's my experience with pricing, setup cost, and licensing?

From what I hear from the management, Nutanix Unified Storage has comparatively decent pricing. I think we are in pro licensing and have yet to get ultimate licensing.

What other advice do I have?

We are not into AI yet. I'm an administrator and not an authorized personnel for those things. We are a product-based electronic components reseller. From what I have heard from management, we will be implementing AI soon.

We are mostly concerned about and focused on security hardening. Some internal solutions, like SentinelOne, have been recommended for security hardening. However, we are not dedicatedly using anything. We are also checking Cohesity DataHawk, and we are still in the process of finalizing it.

The solution is deployed in eight locations. We have multiple nodes in our main data center and DR data center. We mainly use the solution for VDI profiles and server virtualization.

I told my old colleagues that we are using Nutanix Unified Storage, and they were pretty impressed with its features. I would recommend Nutanix Unified Storage to users as a unified storage solution.

Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Datacenter Infrastructure Manager at a financial services firm with 201-500 employees
Real User
Top 5
Immutable storage secures backups and enhances infrastructure integration
Pros and Cons
  • "Regarding downtime issues, we haven't had downtime in generations, and everything is going very well."
  • "When considering the difference in cost benefits, if you consider it only as a storage solution, you may find it expensive."

What is our primary use case?

Our primary use cases include using the immutable defined storage as a solution for backup, where we have warm backup as the immutable data that we can store there, ensuring that the security of that data will not be changed, which is our last part of security in the data lake.

The immutable data and the object storage are important to us as they provide the same solution as the public clouds with buckets of data that we can store inside. We have always had it, and it's important to integrate our backup solution using this with data course.

What is most valuable?

The immutable data and object storage are important to us, providing the same solution as the public clouds with buckets of data. In our current situation, we have benefits with NUS that our infrastructure depends on, and we have more benefits by implementing NUS integrated with our infrastructure. This part of Nutanix Unified Storage (NUS) is particularly valuable.

For how long have I used the solution?

We have been using NUS for about four years.

What do I think about the stability of the solution?

Regarding downtime issues, we haven't had downtime in generations, and everything is going very well. I wouldn't be able to provide negative feedback on that aspect considering the cost benefits.

What do I think about the scalability of the solution?

We plan to assess our storage needs by increasing with ten more nodes, which add up to our storage, and we plan to expand further in the future. Currently, we have purchased ten nodes with approximately six hundred terabytes for our workload.

What was our ROI?

When considering the difference in cost benefits, if you consider it only as a storage solution, you may find it expensive. However, if you see NUS as a solution with additional features, in my opinion, it's cheaper than others, providing middle-term cost benefits.

What other advice do I have?

When it comes to the vendor or partner, Nutanix Unified Storage (NUS) is the best partner we have, so you need a partnership with them.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Alliances Director at Green Services and Solutions SAS
Real User
Efficiency in storage capacity has significantly reduced ownership costs
Pros and Cons
  • "What I appreciate most about Nutanix Unified Storage (NUS) is the efficiency in terms of storage capacity and reuse."

    What is our primary use case?

    My use cases include storage, system storage, and distributed storage for virtual machines.

    What is most valuable?

    What I appreciate most about Nutanix Unified Storage (NUS) is the efficiency in terms of storage capacity and reuse.

    This efficiency improves my company by offering greater logical capacity per physical tera.

    In day-to-day operations, this translates to a lower cost of ownership per tera.

    The improvement in response times to business applications by Nutanix Unified Storage (NUS) is notable, as it enhances response times.

    What needs improvement?

    At this moment, I cannot think of any improvements at the product level, everything is working extremely well.

    I would like to see more components, although the analytical component is already included with Lens.

    For how long have I used the solution?

    I have been using Nutanix Unified Storage (NUS) for eight months.

    What do I think about the stability of the solution?

    The stability of Nutanix Unified Storage (NUS) seems good so far, as the platform's availability is designed for that purpose.

    What do I think about the scalability of the solution?

    The platform's scalability has not caused any problems; scaling hasn't been required yet, but the scaling functionality is available.

    How are customer service and support?

    I have not needed to request technical service or customer service.

    How would you rate customer service and support?

    Positive

    What was our ROI?

    I have seen the return on investment when using Nutanix Unified Storage (NUS) in lower ownership costs, as we have a traditional storage system where the value per tera is higher.

    What's my experience with pricing, setup cost, and licensing?

    The experience with Nutanix Unified Storage (NUS) prices and licenses is good, there is a good relationship.

    Which other solutions did I evaluate?

    I have considered options such as Unity or PowerStore from Dell.

    What other advice do I have?

    I believe the cybersecurity qualities of Nutanix Unified Storage (NUS) are an essential component in an organization's cyber resilience strategy to protect data from being compromised, accessed, or deleted due to cyber issues.

    Cloud integration is important, not only with other platforms but also with Dell and storage systems that are not Pure Storage.

    Nutanix Unified Storage (NUS) excels in cost efficiency and value per tera, and it is software-defined storage that can be scaled flexibly.

    I rate Nutanix Unified Storage (NUS) nine out of ten.

    Which deployment model are you using for this solution?

    On-premises

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partnership
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    Technology engineer at Dicegsa
    Real User
    Top 20
    The throughput is excellent, especially the data analytics
    Pros and Cons
    • "The best Nutanix Unified Storage features are its recovery and data speeds. It has resolved the issue of accessing information quickly."
    • "Perhaps Unified Storage could be improved by including artificial intelligence to make searches more effective. Also, if someone has access who shouldn't, it could automatically update, so I do not need to physically remove permission. The platform could do it automatically. AI could make it more self-service."

    What is our primary use case?

    We use Unified Storage for file sharing, application access, and backups.

    How has it helped my organization?

    The model at Dicegsa involves many sellers storing their information on Nutanix Unified Storage from different places in various ways. Nutanix allows us to avoid silos of information by consolidating everything into Unified Storage, so no data is lost and users have high trust in it. Phones, laptops, etc. get lost, but the data remains protected. 

    Nutanix Unified Storage has enabled us to reduce the number of storage nodes. When it comes to renewing the technology, I prefer to buy NUS because it works better than traditional storage. In terabytes, we have reduced about 80 terabytes into two little boxes. It has affected us positively in that we do not have any outages. We have lost devices but the information is still available. 

    What is most valuable?

    The best Nutanix Unified Storage features are its recovery and data speeds. It has resolved the issue of accessing information quickly. NUS's throughput is quite good. However, our model still requires optimization for better results. It isn't the solution's fault but rather how our data is organized. The throughput is excellent, especially the data analytics, it has many conversions. A lot of information comes and goes, which is analyzed differently. The result is perfect.

    It has immutability functionality within the backups that is out of the box. Nutanix delivers it and offers us an additional layer of security. I did not know the feature existed, I was pleasantly surprised when I found out about it.

    What needs improvement?

    Perhaps Unified Storage could be improved by including artificial intelligence to make searches more effective. Also, if someone has access who shouldn't, it could automatically update, so I do not need to physically remove permission. The platform could do it automatically. AI could make it more self-service.

    For how long have I used the solution?

    We have used Unified Storage for three years.

    What do I think about the stability of the solution?

    In the three years we've used Nutanix Unified Storage, we've never had any issues aside from the ones we've generated. 

    What do I think about the scalability of the solution?

    We are not yet at our limits, and what we purchased still supports our data, but I believe Nutanix Unified Storage has no problems scaling. It's a highly stable platform.

    How are customer service and support?

    I rate Nutanix customer service nine out of 10. It's only nine because I do not believe in perfection. This is a critical subject for us. Normally, our suppliers deliver and leave. However, we have maintained a relationship with Nutanix for three years. We started with a single solution and decided we wanted to continue working with them. 

    We recently renewed three other servers and will continue to grow with the same provider. We know each other, so it's easier to trust someone you've known for a while. Indeed, a community is growing and more clients join every day.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We previously had a Dell that was expensive and incomplete. We would have to complete it with something else that made it even more expensive and have the dependency on a resource. This was ultimately reduced thanks to NUS.

    How was the initial setup?

    Deploying Nutanix Unified Storage was simple for the IT team, and we quickly integrated it in compliance with the minimum security mechanisms. We updated, migrated, and implemented it, so it wasn't too chaotic. There was a learning curve, but it wasn't so bad because our IT staff members aren't rookies. They already understand the concepts and how things are implemented, so it was fast.

    We started with certain important people, focusing on the business aspects, not technology. We took advantage of technological renewal, the fact that it was time to renew and change components. In every deployment, people always react differently to change. At first, you don't trust the technology, but once you start realizing its potential, things become much more fluid. 

    What about the implementation team?

    A consulting integrator called Mtsolutions, which is in Latin America. The name of the integrator was Ronald Paniahui, the experience was very positive.

    What was our ROI?

    It is difficult to say because we have never measured the ROI of Nutanix Unified Storage, but I can provide a concrete example. For example, a salesperson had a problem in January when her laptop stopped working. That loss of information costs a lot of money. We implemented Unified Storage in March, and something similar happened to another person in May, but they didn't lose their information. There was only minimal physical damage to the device.

    We know there is operational efficiency and the information is easier to recover. If we were working the same old way, we would have needed people dedicated to many issues. Maybe this measurement has not been from a human resources perspective of how long it takes for a person to recover their information, where they do it, what they recover, etc. The business flow would not be the same if we still used another solution.

    What's my experience with pricing, setup cost, and licensing?

    The price can always be improved. As a customer, you always seek reasonable solutions within your budget, and they give us little to do a lot. My IT team always has to justify that we are choosing an optimal solution, so the price could be a little lower.

    What other advice do I have?

    I rate Nutanix Unified Storage nine out of 10. The platform sells itself without forcing you to like it.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Administrator at Tata Consultancy
    Real User
    Offers good performance and support is superior to other products
    Pros and Cons
      • "One area where Nutanix Unified Storage (NUS) has room for improvement is in rollback capabilities. If I update, I cannot roll back to a lower version, which I feel is a major drawback."

      What is our primary use case?

      In my organization, we manage the servers using Nutanix Unified Storage (NUS). We previously used traditional servers for the production servers. We migrated to Nutanix, with all the VMs hosted in the Nutanix environment. It a shared storage, which is effective with the cost, reducing expenses in this process.

      How has it helped my organization?

      It offers better high availability and performance due to the combination of SSD and HDD disks. When compared to systems using only HDD disks, the performance improvements are notable. Additionally, the RAM and ROM specifications are significantly higher. As a result, we can efficiently run several virtual machines (VMs) across the environment.

      Regarding cybersecurity features, we configure several security policies to trigger alerts via mail to the respective team during threats or malware attacks, resolving issues as soon as possible. In the traditional environment, this would require manual settings; in Nutanix, it's mostly automated, and we can reference documented known issues on the Nutanix portal.

      Nutanix has improved my organization by reducing manual maintenance and costs related to previously using Cisco blades and Dell EMC external storage. I previously worked with some environments using Cisco blade servers, and we connected external storage, like Dell storage. At that time, the annual maintenance costs and maintenance for the servers and storage boxes were significantly higher compared to Nutanix. When we made the switch to the Nutanix environment, we invested more initially, but it is a long-term investment. Over time, it has proven to be beneficial in terms of performance and availability, especially due to its redundancy features.

      In my previous hyper-converged environment, we experienced data loss whenever a node failed. However, after migrating to Nutanix, we have not lost a single piece of data. This is because it offers high availability, and we can set redundancy measures to ensure safe copies are stored within the environment, making retrieval easy. Additionally, we have observed a significant improvement in VM performance compared to the previous setup.

      Currently, I am managing a six-node cluster with Nutanix Unified Storage (NUS) and have saved 50% of the cost compared to the old environment. 

      Since migrating to Nutanix, we have not lost any data despite node failures due to its high availability and redundancy factor.

      What is most valuable?

      Nutanix Unified Storage (NUS)'s best feature is that everything is inbuilt and tested in the environment once before reaching the customer. If you experience an issue, the vendor SLA is minimal compared to other products. 

      The main feature is that we are using shared storage without needing any external storage box. 

      What needs improvement?

      One area where Nutanix Unified Storage (NUS) has room for improvement is in rollback capabilities. If I update, I cannot roll back to a lower version, which I feel is a major drawback.

      For how long have I used the solution?

      I have been using Nutanix Unified Storage (NUS) for three years.

      What do I think about the stability of the solution?

      It is stable. I would rate it a ten out of ten for stability.

      What do I think about the scalability of the solution?

      It is scalable. I would rate it a ten out of ten for scalability.

      How are customer service and support?

      When comparing Nutanix Unified Storage (NUS) with other products or vendors on the market, Nutanix has a minimal SLA for support, typically receiving a call within half an hour for P1 priority issues, with hardware failures resolved within three hours. 

      Most solutions can be found on the support portal. The knowledge base articles are extremely helpful and well-updated. If I need information on the latest updates, I can check the Lifecycle Manager (LCM), where I can find most of the known issues along with their solutions. Overall, Nutanix's support is superior compared to other products.

      How would you rate customer service and support?

      Positive

      How was the initial setup?

      It is currently deployed on-premises. We are in the process of migrating to Azure cloud, but the deployment is not yet complete. As of now, we are using only on-premises infrastructure.

      When it comes to deployment, it is quite complex. Most of the deployment tasks require assistance from the vendor. During the migration, my old infrastructure was present in the hypervisor environment, and I needed to move to the new tenant environment. In my previous experience working with VMware, I found that the Nutanix Move software made migration much easier, allowing us to migrate with minimal downtime and more effectively than with VMware. I can compare both software based on my experience.

      The configuration of Nutanix Unified Storage (NUS) took one day with vendor help.

      Nutanix Unified Storage (NUS) does require maintenance. When we have hardware warranty and licenses for the HA nodes, maintenance is not required, but we can renew the subscription before they expire.

      What about the implementation team?

      In my organization, we have a team of four people working with Nutanix Unified Storage (NUS).

      What's my experience with pricing, setup cost, and licensing?

      It is very cost-effective compared to the traditional environment. With new hardware, it's a long-term investment but very effective for us.

      It is mid-range in pricing. I consider it a long-term investment. If we look at traditional methods, the costs are higher due to the need to invest in multiple servers, storage systems, and switches. With Nutanix, the number of on-premises devices is reduced, which decreases maintenance costs. While I do invest more upfront in devices, the overall maintenance expenses for on-premises setups tend to increase with more devices. Nutanix allows for a limited number of nodes and a compact setup, which performs better than traditional methods. Therefore, we find the mid-range pricing to be cost-effective for our needs.

      What other advice do I have?

      I would rate Nutanix Unified Storage (NUS) a nine out of ten.

      Disclosure: My company has a business relationship with this vendor other than being a customer. partner
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      PeerSpot user
      reviewer2700540 - PeerSpot reviewer
      Nutanix Egineer with 10,001+ employees
      Real User
      Reliable storage for file management but user tracking and storage management require enhancements
      Pros and Cons
      • "Nutanix technical support is excellent, with swift responses based on priority."
      • "Nutanix could improve the ability to track user actions, such as identifying who deleted a folder."

      What is our primary use case?

      We use Nutanix Unified Storage (NUS) for file storage options like storage pools and file servers. Additionally, we utilize Veritas for a third-party backup solution. We have been using all Nutanix-related products.

      What is most valuable?

      Nutanix Unified Storage (NUS) is appreciated for its fault tolerance and redundancy at the cluster level, which ensures reliable storage of files, folders, and other information accessible on the client side. We utilize features like storage pool containers and file analytics tools for analyzing folder sizes. The functionality aligns with our management requirements.

      What needs improvement?

      Nutanix could improve the ability to track user actions, such as identifying who deleted a folder. Additionally, there is confusion regarding container size management; there should be an easier way to identify container sizes and associated storage usage. Nutanix should also consider archive-like functionalities similar to AWS and Azure for unused data, and allow quota assignment on subfolders.

      For how long have I used the solution?

      I have been using Nutanix for around 10 to 15 years.

      What do I think about the stability of the solution?

      Performance-wise, Nutanix Unified Storage is good, but there are some issues with the security dashboard. It automatically triggers tasks, causing performance issues.

      What do I think about the scalability of the solution?

      Nutanix needs to improve storage management similar to public cloud solutions like AWS and Azure for better scalability.

      How are customer service and support?

      Nutanix technical support is excellent, with swift responses based on priority. I would rate it 10 out of 10.

      How would you rate customer service and support?

      Positive

      Which solution did I use previously and why did I switch?

      We also use VMware, but for security and performance, I recommend Nutanix. It offers VM migration, automatic healing, resiliency, and security, making it a preferable option for critical VMs.

      How was the initial setup?

      Installation of Nutanix Unified Storage was easy. We referred to the Nutanix Bible and utilized KB articles for guidance.

      What's my experience with pricing, setup cost, and licensing?

      Pricing is good as per the market value.

      Which other solutions did I evaluate?

      We have been using VMware in addition to Nutanix.

      What other advice do I have?

      I rate Nutanix Unified Storage (NUS) a seven out of ten. It has good features but needs improvements in storage management and user permissions tracking. Consider consulting me for enhancements as I have experience and analysis reports that could help Nutanix succeed in the market.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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      Buyer's Guide
      Download our free Nutanix Unified Storage (NUS) Report and get advice and tips from experienced pros sharing their opinions.
      Updated: August 2025
      Buyer's Guide
      Download our free Nutanix Unified Storage (NUS) Report and get advice and tips from experienced pros sharing their opinions.