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HananSyed - PeerSpot reviewer
Cyber Security Consultant at Mideast Data Systems
Real User
Scalable and useful single location management
Pros and Cons
  • "The stability of the RSA NetWitness Endpoint is very good."
  • "The threat intelligence could improve in RSA NetWitness Endpoint."

What needs improvement?

The threat intelligence could improve in RSA NetWitness Endpoint.

For how long have I used the solution?

I have been using RSA NetWitness Endpoint for approximately seven years.

What do I think about the stability of the solution?

The stability of the RSA NetWitness Endpoint is very good.

What do I think about the scalability of the solution?

RSA NetWitness Endpoint is a scalable solution. However, the problem which we normally face is in terms of the migration of the solution. This solution has hard-coded IP addresses in its agents. When somebody wants to migrate from one data center to another data center, they have to reinstall all the agents. They can't change the hard-coded IP address to allow communication with the target server. That is the largest problem of the solution. Otherwise, in terms of scalability, it's fine.

If they are able to provide provisioning of the IP address change in the agents only when somebody migrates the hardware appliances from one data center to another data center. It would be a great improvement for those who want to migrate.

Buyer's Guide
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May 2025
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What other advice do I have?

I would recommend others to use RSA NetWitness Endpoint at this time because they have evolved from an MD to an EDR solution to an XDR solution. They have a single solution in which they can pivot from the NetWitness to the endpoint. Everything is combined in a single pane of glass.

Earlier, they used to have distinct solutions. The NetWitness EDI used another pane of glass and then the EDR used a different one. Now the EDR and MDR have been combined into a single solution. That is an advantage from the security perspective. They can use a lateral movement and see all aspects in a single pane of glass. It's an easy investigation for everyone. I would definitely recommend this solution.

I rate RSA NetWitness Endpoint an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Security Consultant at Global Solutions
Real User
Great visualizations, stable, and easy to use and deploy
Pros and Cons
  • "It is very easy to use, and its usability is great. The use cases are also very easy. The visualizations of the use cases are magnificent. You cannot find this in any other solution. From my point of view, it is great."
  • "Its price could be improved. It is an expensive product. Its training is also too expensive. It would be great if they can have a better pricing scheme for the training."

What is our primary use case?

It is our all-in-one platform for logs and packets for our network and for EDR.

What is most valuable?

It is very easy to use, and its usability is great. The use cases are also very easy. 

The visualizations of the use cases are magnificent. You cannot find this in any other solution. From my point of view, it is great.

What needs improvement?

Its price could be improved. It is an expensive product. Its training is also too expensive. It would be great if they can have a better pricing scheme for the training.

For how long have I used the solution?

I have been using this solution for about two or three years.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is not meant for small businesses. It is for medium to very large enterprises.

How are customer service and technical support?

They have very good staff in tech support.

How was the initial setup?

Its installation is easy. 

What about the implementation team?

I did it myself.

What's my experience with pricing, setup cost, and licensing?

It is an expensive product.

What other advice do I have?

I would rate RSA NetWitness Network a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
NetWitness NDR
May 2025
Learn what your peers think about NetWitness NDR. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,873 professionals have used our research since 2012.
reviewer973458 - PeerSpot reviewer
CEO & Founder at a tech services company with 1-10 employees
Real User
A stable solution that captures traffic with detailed communication logs
Pros and Cons
  • "The most valuable feature is the way it captures the traffic, and it contains every detail of the communication."
  • "When analyzing something, you have to click several times. It requires a lot of effort to find something."

What is our primary use case?

We are using this solution as a network forensic tool with other security devices such as IPS and SIEM.

What is most valuable?

The most valuable feature is the way it captures the traffic, and it contains every detail of the communication.

What needs improvement?

When analyzing something, you have to click several times. It requires a lot of effort to find something. The sole purpose of NetWitness is to find text easily, so this is an area that needs to be improved.

The scalability needs improvement, but I think that it is technically difficult.

This is a complex tool to use.

In the next release, if they could include a detection feature or improve the detection then I would like it better.

For how long have I used the solution?

I have been working with this solution for about one year.

What do I think about the stability of the solution?

This solution is very stable.

What do I think about the scalability of the solution?

It does not scale. It's one network segment that captures all of the traffic, so it's not scalable at all.

We have six analysts who use this product, with maybe only three or four people in our company.

How are customer service and technical support?

For support, we contact our reseller.

How was the initial setup?

The initial setup is not complex, it was easy.

We deployed everything on port mirroring.

What about the implementation team?

I set up this solution by myself.

What other advice do I have?

Architects love to use this tool, but the analysis is very complex, which is the point of NetWitness Network.

It's not the best, but it's good. The analytics is probably a ten but because it is complex, but overall, I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1259418 - PeerSpot reviewer
Senior Cyber Security Analyst (SAFe Agile) at a transportation company with 1,001-5,000 employees
Real User
Good detection rate and tracking features but triaging of incidents needs improvement
Pros and Cons
  • "We've contacted technical support several times. They've been very good. They have been able to help us resolve our issues."
  • "The contamination feature could be improved."

What is our primary use case?

We use the solution for the contamination. We detect the incidents and then proceed for the contamination and error notification. For example, there's some intrusion history to the endpoint and there's a partial command that detects the code imbalance. We're able to find it and deal with it.

What is most valuable?

The detection rate and tracking features including historical tracking, tracking of the fires on the desk, and tracking of the file last monitored are all quite valuable for us.

What needs improvement?

The contamination feature could be improved.

For how long have I used the solution?

I've been using the solution for six years now.

What do I think about the stability of the solution?

The stability of the solution is good. I'd rate it seven out of ten overall. We've had minor technical issues.

What do I think about the scalability of the solution?

The solution is highly scalable. Users just need to install the agent on the products. Right now, we have about 1,000 users. We use the solution daily.

How are customer service and technical support?

We've contacted technical support several times. They've been very good. They have been able to help us resolve our issues.

Which solution did I use previously and why did I switch?

We didn't previously use another solution.

How was the initial setup?

The initial setup was pretty straightforward. We didn't run into any issues. I can't recall how long it took to deploy.

What about the implementation team?

We had a professional service assist us with the initial setup.

What other advice do I have?

We use the on-premises deployment model.

The contamination should be improved. If a new user needs better contamination capabilities, they should use something else.

I'd rate the solution seven out of ten. If it offered better triaging of incidents, I'd rate it higher.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user629541 - PeerSpot reviewer
Security Consultant at a tech services company with 10,001+ employees
Consultant
Good SIEM solution
Pros and Cons
  • "It is stable. We have been using it for some time, without any issues."
  • "This solution needs an upgrade in reporting. I have heard from RSA that they are working on this, but as of yet it is not available."

What is our primary use case?

We are using it as a SIEM tool. 

What is most valuable?

One of the most valuable features is the Orchestrator.

What needs improvement?

This solution needs an upgrade in reporting. I have heard from RSA that they are working on this, but as of yet it is not available.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It is stable. We have been using it for some time, without any issues.

What do I think about the scalability of the solution?

I think it would scale nicely but we have not needed to expand our organizational needs yet.

How was the initial setup?

The initial setup was not complex.

What's my experience with pricing, setup cost, and licensing?

I do not have any opinion on the pricing or licensing of the product.

Which other solutions did I evaluate?

I used other solutions such as EnVision in the past.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Account Manager at a tech services company with 11-50 employees
Real User
Helps our security team respond more accurately when there are threats
Pros and Cons
  • "It helps our security team respond more accurately when there are threats, then we get less false positives or negatives."
  • "RSA NetWitness does market analysis in a more granular form. It gives you full visibility."
  • "The initial setup requires a high level of skill."
  • "The solution is modular, for example you can buy the RSA ePack, which you buy as a module is not part of the conduit solution. They could include it and have it as an all-in-one solution."

What is our primary use case?

It is mainly for market analysis. It has been performing exceedingly well.

How has it helped my organization?

It helps our security team respond more accurately when there are threats, then we get less false positives or negatives.

What is most valuable?

RSA NetWitness does market analysis in a more granular form. It gives you full visibility. You have good visibility across the flow of markets, then you can connect with more security devices across the network. 

What needs improvement?

The solution is modular, for example you can buy the RSA ePack, which you buy as a module is not part of the conduit solution. They could include it and have it as an all-in-one solution. However, customers understand the model, so they buy them in modules and put them together.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

The stability is good. It does not fail.

What do I think about the scalability of the solution?

It is highly scalable. It can be bought based on your requirements.

How are customer service and technical support?

The product has excellent support.

How was the initial setup?

The initial setup requires a high level of skill, then the setup is good and smooth. If you have the skill, then you will get through it easily.

What's my experience with pricing, setup cost, and licensing?

The pricing is good. It is competitive. With RSA, there is flexibility in choosing the service, products, and the range that meets your requirement, as well as they are flexible in terms of pricing. They can easily adjust if you have the requirements which are required. If you have a budget cut or a budget constraint, they can bend.

What other advice do I have?

I would highly recommend the solution. Just go ahead and get it. It is the best you can get.

We chose a solution of RSA endpoint protection because of the value proposition they offered. It became clear that they have the right solution for a serious enterprise and the security operation center (SOC), and they offered the right value.

It meets our major requirements and gives you peace of mind.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Amr Abdelaziz - PeerSpot reviewer
Information Security Specialist at Masria Digital payments
Real User
A stable solution with a user friendly interface
Pros and Cons
  • "The interface of this solution is very flexible and easy to use."
  • "We would like to see the hunting and investigation features of this solution improved, in order to provide better visibility of issues."

What is our primary use case?

We use this solution for network security.

What is most valuable?

The interface of this solution is very flexible and easy to use.

What needs improvement?

We would like to see the hunting and investigation features of this solution improved, in order to provide better visibility of issues.

For how long have I used the solution?

We have been using this solution for two months.

What do I think about the stability of the solution?

We have found this solution to be stable so far.

How was the initial setup?

The initial setup of this solution is straightforward.

What other advice do I have?

I would rate this solution a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free NetWitness NDR Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free NetWitness NDR Report and get advice and tips from experienced pros sharing their opinions.