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Netsurion EventTracker Primary Use Case

Chief Information Security Officer at Samford University

We use it for real-time alerts for things like domain admins being added. And we have the managed services provide weekly reports for us for VPN logins, after hours logins and several other similar alerts. 

And of course, at any time I can do individual investigations and searches on interesting traffic that might be reported to me by EventTracker or that we find on our own.

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Chief Information Officer at ECRMC

EventTracker analyzes all of the different types of security events, it both aggregates and correlates. They send us a daily report of things like servers that aren't responding that normally respond and any kind of events that they see from the day before. If there is a serious perceived security event, they will call. I have two folks at InfoSec, so they will call directly and say, "Hey, we're seeing something here." Then between the two of them, they'll try and identify whether it is a true event or not, and then monthly, we sit down with them on a call where we talk about what's going on and if there are opportunities for improvement.

If there was an event that we felt they shouldn't have escalated to us then we'll let them know and we'll talk about how it could have been avoided or vice versa or if there was an event that we didn't get escalated but it should have been. We don't get a lot of those, mostly it's about, "Hey, we're adding this new device, we want to make sure it's on the list, so it's getting monitored", and things like that.

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