It uses multiple protocols and has all the implementation protocols that other products do not. We use CIFS.
Head of Data Center at a consumer goods company with 1,001-5,000 employees
We needed something faster than NFC, and we now have a 30 second latency, down from 60 seconds. However, we had a few problems implementing the devices due to a lack of training.
What is most valuable?
How has it helped my organization?
We needed something faster than NFC, and we now have a 30 second latency, down from 60 seconds.
What needs improvement?
It’s too early to know the features exactly, as we get what we need. We do need, however, more training, which NetApp wasn't able to provide.
For how long have I used the solution?
We have two devices, and have been using them for two weeks so far. We use it for VDI and Citrix. At the moment we are thinking of putting other workloads onto them.
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NetApp AFF
May 2025

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What was my experience with deployment of the solution?
We've had no issues with deploying it.
What do I think about the stability of the solution?
It's stable and we've had no stability issues.
What do I think about the scalability of the solution?
It scales as we can just plug in more devices.
How are customer service and support?
Customer Service:
Customer service is great.
Technical Support:No matter the time of day or night, technical support will always try to help.
Which solution did I use previously and why did I switch?
We ran VDI on EMC for five years, and it ran out of performance so we had to offload. We then decided to turn to NetApp AFF.
How was the initial setup?
The initial setup was straightforward and easy, but we had a few problems implementing the devices due to a lack of training and the fact that it was a very urgent implementation.
What about the implementation team?
We had great support from NetApp, but we did not do too much training. We have good knowledge of NetApp cDot. It took us a few days to install and configure.
Which other solutions did I evaluate?
We looked at XtremIO, Dell, Pure Storage, and Nutanix. We already have a NetApp environment, so it met our needs, and it was an urgent decision. There was no option, and we didn’t want to change back to block storage.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT System Architect at a computer software company with 501-1,000 employees
We have reduced latency from 100 milliseconds to just 1 millisecond. However, 8.3 is not as stable as 7-Mode as it gets stuck every once in a while.
What is most valuable?
The flash pool and flash cache features are most valuable to us because they automate storage tiering combine HDDs and SSDs.
How has it helped my organization?
It's highly integrated with VMware and it's very fast. We have reduced latency from 100 milliseconds to just 1 millisecond.
What needs improvement?
8.3 is not as stable as 7-Mode as it gets stuck every once in a while.
For how long have I used the solution?
We've used it for three to four months for OLTP and our Oracle database.
What was my experience with deployment of the solution?
We've had no issues with deployment.
What do I think about the stability of the solution?
8.3 gets stuck every once in a while.
What do I think about the scalability of the solution?
It scales to our leads.
How are customer service and technical support?
9/10
Which solution did I use previously and why did I switch?
We moved because of the latency.
How was the initial setup?
It's easy. If you know NetApp, it’s actually easier than 7-Mode.
What about the implementation team?
We did it in-house.
Which other solutions did I evaluate?
We didn't evaluate any other options.
What other advice do I have?
It makes things fast, but not as fast as IBM flash. Try it on real loads before you buy.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
NetApp AFF
May 2025

Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
System Administrator at a retailer with 10,001+ employees
It's given us the ability to move from a switchless cluster setup to a switched cluster setup without any impact on performance or availability.
What is most valuable?
- Clustered Data ONTAP 8.3.1
- Great storage device
- It can handle higher workloads and has faster response times.
The function I like best on the NetApp cluster is the ability to move from a switchless cluster setup to a switched cluster setup without any impact on performance or availability. We did this recently during a normal workday with zero impact -- quite impressive, I must say.
How has it helped my organization?
We were able to seamlessly go from a switchless cluster to the AFF. We did it with zero downtime, it was done during a normal workday without maintenance, and it had no impact on performance.
What needs improvement?
I don’t like to the monitoring systems available from NetApp as they do not give me the proper insight into performance problems which might occur. Recently, NetApp brought out their Graphite and Grafana tools in Harvest. To have all the metrics available in Graphite or Grafana is a really cool improvement.
For how long have I used the solution?
We've been using it since March for our functional testing and QA. We use our Netapp AFF in a cluster mode setup in combination with a flashpool NetApp. This Netapp cluster is used to serve our QA environment. Whenever we have machines which demand high IO or low latency we move them into the Netapp AFF volumes.
What do I think about the stability of the solution?
We only need one person maintaining it, and it’s very stable. There’s been no crashes with the new 8.1 Cluster Mode.
What do I think about the scalability of the solution?
It is scaling to our needs.
How are customer service and technical support?
Customer Service:
8-9/10
Technical Support:8-9/10
Which solution did I use previously and why did I switch?
This is the first all-flash product I've used.
How was the initial setup?
It's a straightforward Next > Next > Finish setup, like Windows.
What about the implementation team?
We did it with a vendor who were 9/10.
Which other solutions did I evaluate?
We performed a good comparison between it and EMC XtremIO and HP 3PAR, and decided to use NetApp. We chose NetApp because we had used them before and we know how to troubleshoot it. Also, no other vendor offers the cluster mode and isolation of the performance through virtual machines.
What other advice do I have?
Just go for it.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Storage Architect at a insurance company with 1,001-5,000 employees
We were able to migrate from a flash pool to AFF very effectively and efficiently. They need to decrease the latency and to improve the transmission in PNE STE using compression.
What is most valuable?
- Clustered Data ONTAP for our VMs
- Search efficiency
- Unified storage multi-protocol
- We went from fiber channel to NFS and we had to buy a new controller.
How has it helped my organization?
We were able to migrate from a flash pool to AFF very effectively and efficiently.
What needs improvement?
They need to decrease the latency and to improve the transmission in PNE STE using compression. We need to add a non-AFF note to do this at the moment.
For how long have I used the solution?
We've used it for six months for our Oracle databases.
What was my experience with deployment of the solution?
We've had no issues with deploying it.
What do I think about the stability of the solution?
It's very stable.
What do I think about the scalability of the solution?
It scales to our needs.
How are customer service and technical support?
10/10. I ask for Jeffrey who works at NetApp.
Which solution did I use previously and why did I switch?
We used a flash pool, and switched to improve performance.
How was the initial setup?
The initial setup was straightforward.
What about the implementation team?
We implemented it through the NetApp team, who were good.
Which other solutions did I evaluate?
No other options were evaluated.
What other advice do I have?
Before buying, look at the migration plans. Try it and buy it.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Engineer at a university with 1,001-5,000 employees
It integrates well with our environment, specifically with disaster recovery, high availability, management, performance, and historic and current performance metrics.
What is most valuable?
We have a vast NetApp experience, so the fact that it can be managed like the others is great. It has the most consistent performance for storage for VMware. We were also specifically looking for an all-flash system.
How has it helped my organization?
It took only a very short time to implement, as it was live just a few hours afterwards. It also integrates well with our environment, specifically with disaster recovery, high availability, management, performance, and historic and current performance metrics.
What needs improvement?
Most of the things we were waiting for are already in this version, so I’m not really waiting for any new features. It could improve on the initial learning curve, as it can be steep.
For how long have I used the solution?
We've been using it for one-and-a-half months with 1,500 VMs exclusively as the VMware backend. It's a mix between Windows and Linux-hosted OS. We've been running clustered Data ONTAP since April 2014.
What was my experience with deployment of the solution?
We've had no issues with deployment.
What do I think about the stability of the solution?
Thus far, it’s 100% stable.
What do I think about the scalability of the solution?
Scalability is quite good in an NAS environment, and in a SAN it's good enough.
How are customer service and technical support?
Technical support is very good, 8/10.
Which solution did I use previously and why did I switch?
We also have IBM products, but we chose NetApp instead because IBM does not have the necessary plugins for integration with vSphere.
How was the initial setup?
If you are new to NetApp, it is a bit complex, but if you know the system, it is quite simple. There is definitely a learning curve, but every NetApp system works the same, so if you know NetApp, it’s quite easy.
What other advice do I have?
It performs like we expect and is stable. Always do a proof of concept, and if you go with AFF, especially for a VMware environment. Also, opt for OnCommand InSight software for performance metrics and recommendations.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
R&D IT Admin at a comms service provider with 1,001-5,000 employees
The whole process of compilation, builds, and exports takes a lot less time. So instead of 10 builds per day, I can do three times as much. I would like better monitoring apps or software.
What is most valuable?
Clustered Data ONTAP 8.3b3 is valuable. Also, valuable is the easy migration between our old NetApp solution and this one. It was painless, as there was no downtime and we saw immediate results.
How has it helped my organization?
Lower latency means faster end products. From development to the end, it now takes less time to compile a product and export it. The whole process of compilation, builds, and exports takes a lot less time. So instead of 10 builds per day, I can do three times as much.
What needs improvement?
Knowledge base on the internet needs improvements so that I can find my own solution for stuff. I'd also like better monitoring apps or software.
For how long have I used the solution?
We've been using it for about six months for low latency and critical loads.
What do I think about the stability of the solution?
10/10
What do I think about the scalability of the solution?
It's very scalable.
How are customer service and technical support?
Customer Service:
8/10
Technical Support:8/10
Which solution did I use previously and why did I switch?
Before this we were using 7-Mode and other NetApp FAS products. We upgraded for speed and newer features.
How was the initial setup?
The initial setup was really easy. It took three days to set up once we got it.
What about the implementation team?
We used a vendor team with in-house personnel. The vendor team were 9/10.
What was our ROI?
8/10
Which other solutions did I evaluate?
- HP 3PAR 7400
- XtremIO
- Nutanix
- SimpliVity
We chose NetApp for a mix of reasons -- the price was great and also because we were working with NetApp before. It was really easy to migrate everything and keep everything using NetApp technology.
What other advice do I have?
It's good, but not perfect. If you are already working with NetApp, this is the very clear choice.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Manager at Butchers Pet Care
Our business is growing, so we don’t know exactly what to expect and we throw things at our network that are new. The AFF gives us the expansion we need later on without buying more controllers.
What is most valuable?
It's great that software monitoring is all in one place instead of in different modules. It also provides us with real-time metrics.
We went from a FAS 2040 to an AFF 8040, and the evolution has blown us away. The deduplication technology that it gives us means that we are getting more storage for our money. It's a better value than disc drives.
Also, clustered Data ONTAP is valuable to us.
How has it helped my organization?
It gives us a platform that is reliable going forward. We only had one outage on the 2040 in five years, and we are expecting similar from the 8040. Our business is growing, so we don’t know exactly what to expect and we throw things at our network that are new. The new flash gives us the expansion we need later on without having to buy more controllers.
What needs improvement?
It would be nice to see a 1 GB portal for networking on the back rather than just the 10 GB that we can use as a backup. If we have an issue with the 10 GB, we can have the 1 GB cable as a backup while we fix the issue while running them in pairs.
For how long have I used the solution?
We've been using it for three months for VMs, SQL, file storage, email, some Oracle databases, and SharePoint.
What was my experience with deployment of the solution?
We've not had any issues with deployment.
What do I think about the stability of the solution?
We’ve done transfers, migrations, data copies in and out, and it hasn’t flinched. It's very stable.
What do I think about the scalability of the solution?
It scales to our needs.
How are customer service and technical support?
Customer Service:
10/10. We haven’t had to use it yet for the AFF, but with the FAS they were excellent.
Technical Support:Technical support is excellent.
Which solution did I use previously and why did I switch?
We use HP’s servers and are happy with them, but when we upgraded to flash for FAS, we looked only at NetApp and the other options that were potentially cheaper, but decided on NetApp in the end because we were happy with them.
How was the initial setup?
Initial setup was straightforward. There is only a small amount of NFS and the rest of it is CIF, so setup is very simple.
What about the implementation team?
We used a vendor team who were 10/10.
What was our ROI?
It will probably be within 12 month when we make back what we spent on this product in terms of the storage increase we’ve got. It's given us an increase in overall performance, which means we utilize less resources because it's quicker.
What's my experience with pricing, setup cost, and licensing?
With the networking changes, the costs were £140,000. There were some very harsh negotiations going on, and they got this order 12 minutes before the end of their deadline for their end of year.
Which other solutions did I evaluate?
We looked at Tegile, Violin, and Nimble. It came down to the management of the FAS itself, and the others seem slightly less mature in the market. It came down to trusting what we know works.
What other advice do I have?
It's quite a jump for us from where we are coming from. Try not to think of it as a complex item. Instead, think of it in terms of what you want it to do and what the business needs it to do rather than putting the kitchen sink in it at the start.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Hi Malcolm,
The AFF8040 controller does have four GbE ports on the right side labeled e0i, e0j, e0k, and e0l. Otherwise nice write up and glad to hear this system is working out so well for you.
Take care,
-chris
Senior Consultant at Ahd Hellweg Data GmbH & Co. KG
My client's data warehouse system and ERP is ten times faster with Flash FAS than with hard discs. Inline deduplication would be great to have.
What is most valuable?
We find the flexibility of having the access protocols all in one box and clustered Data ONTAP to be the most valuable features.
It's quite simple to install and fast to integrate into existing ecosystems. Also, it's very easy to handle the monitoring on an enterprise grade.
How has it helped my organization?
For the company I installed this for, their data warehouse system and ERP is ten times faster than it was before when they were using hard discs. We can work much faster on customer situations and requests than before.
What needs improvement?
Inline deduplication would be great to have, but everything else is fantastic.
For how long have I used the solution?
We've been using it for six months to help run VDI, server virtualization, OLTP databases, date warehouse, and mail subsystems.
What do I think about the stability of the solution?
No failures yet at the four customers I’ve installed this for.
What do I think about the scalability of the solution?
It is expandable as you can mix it with normal High-Availability pairs, so it's very scalable.
How are customer service and technical support?
Customer Service:
Customer support issues have normally been cleared up in one business day, so it's been really great.
Technical Support:Normal issues like performance problems and parts replacement are infrequent and are taken care of quickly.
Which solution did I use previously and why did I switch?
I’ve only been working with NetApp products.
How was the initial setup?
It only took one day for the initial setup of a normal system, including performance and system monitoring. So setup is quite fast and straightforward.
What about the implementation team?
I implement it for our customers.
What other advice do I have?
Partner choice is important when using enterprise storage. They can give you a lot more help when you have questions, train you, and give you other managed services if you need. You can combine this with normal hardware support. There are three levels of partners--
Normal reseller: You order the product and NetApp will send you a technician to install the system.
Professional Services Partner: They install the system and implement a complete solution like VDI environments. They will not normally provide support cases, and it normally reverts to NetApp.
Service Certified partner: They will give you the hardware or replace your hardware (normal hardware service), help you with updates and maintenance work, install the AFF in the field, and they can give you a more managed services background. This same partner can help you with hardware replacement, software hiccups, and problems with the surrounding ecosystem.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: May 2025
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Sorry but wasnt the title something like "Research HPE 3PAR Flash...but choose NetApp..."? I dont see any conclusions about 3PAR. So this article isn´t very helpful at all.