Backup and snapshots. Before implementing a dedicated cloud-native solution, our primary pain point was the fragmented and manual nature of our data protection strategy. We were relying on a patchwork of custom-written Lambda scripts to trigger EBS snapshots, which was brittle and difficult to manage at scale.
Infrastructure manager at a consultancy with 1,001-5,000 employees
Automated backups have transformed recovery times and now provide predictable business continuity
Pros and Cons
- "A recovery process that had previously taken a team of engineers the better part of a day was successfully completed in under an hour."
- "The EKS environment solution could be improved."
What is our primary use case?
How has it helped my organization?
The operational value was apparent within the first week. The time my engineering team spent maintaining and troubleshooting backup scripts dropped by over 80% almost immediately. However, the true business value crystallized during our first full-scale DR test. A recovery process that had previously taken a team of engineers the better part of a day was successfully completed in under an hour. That newfound predictability and the confidence it instilled in our business continuity plan was invaluable.
What is most valuable?
Policy-Based Automation: The ability to define backup schedules, retention, and cross-region replication in a single policy and then apply it dynamically using tags is the cornerstone of our strategy. It is the definition of 'set it and forget it.' Centralized Management Console: The single dashboard for managing our entire multi-account environment is non-negotiable. Cross-Region and Cross-Account DR: This feature is critical for our resiliency and data isolation strategy. The ease of orchestrating failover is a game-changer. File-Level Recovery: For day-to-day operational requests, the ability to mount a snapshot and recover individual files without restoring an entire volume saves an immense amount of time.
What needs improvement?
The EKS environment solution could be improved.
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March 2026
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For how long have I used the solution?
I have been using the solution for 5 years.
Which solution did I use previously and why did I switch?
Previously, we used Veeam backup on-premise, and the cost was the first driver to move. After the first usage steps, we see the product fully covers the solution we need.
What's my experience with pricing, setup cost, and licensing?
It is a really good cost-performance option.
Which other solutions did I evaluate?
We considered Veeam backup as an alternative.
What other advice do I have?
This is a really nice product with nice support.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Dec 12, 2025
Flag as inappropriateSenior Manager of Platform Engineering at a computer software company with 201-500 employees
Has streamlined disaster recovery and reduced operational costs across multiple environments
Pros and Cons
- "After acquiring two additional products in 2018, which we migrated from data centers to the cloud, N2W allowed us to streamline our backup process for three products within one tool."
- "S3 backups, which I know is already in the feature pipeline, would be a useful improvement."
What is our primary use case?
It is our primary tool for backups for disaster recovery.
How has it helped my organization?
After acquiring two additional products in 2018, which we migrated from data centers to the cloud, N2W allowed us to streamline our backup process for three products within one tool. This has saved us a lot of time and money compared to trying to build it ourselves.
What is most valuable?
Backup and recovery is obviously the most important feature. After that, we really appreciate two features: Schedules and Recovery Scenarios. Schedules is a very quick and easy way to stop and start EC2 instances on a schedule. We use this in our development environments to save costs. Recovery Scenarios has allowed us to streamline our annual disaster recovery testing time.
What needs improvement?
S3 backups, which I know is already in the feature pipeline, would be a useful improvement.
For how long have I used the solution?
I have used the solution for more than six years.
Which solution did I use previously and why did I switch?
I was in a different role when this decision was made.
What's my experience with pricing, setup cost, and licensing?
There is a lot of value for the price.
Which other solutions did I evaluate?
I was in a different role when this decision was made.
What other advice do I have?
Support has been very responsive, always going the extra mile to help. Our Customer Success representative has been top notch.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Oct 16, 2025
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March 2026
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884,933 professionals have used our research since 2012.
Enterprise Systems Engineer at a writing and editing position with 51-200 employees
Manages AWS backups across departments and simplifies restores with automated scheduling
Pros and Cons
- "Having multiple policies and schedules handled for me takes the burden out of managing backups across multiple departments."
- "They could expand their offering to include Lambda function backups and other native AWS services, as these can be recreated through CloudFormation or Terraform."
What is our primary use case?
I use N2W Backup & Recovery to manage my AWS backups more efficiently and utilize S3 to store these backups.
Traditionally, AWS doesn't allow snapshots to be stored in S3, but this product is able to perform that function.
Having multiple policies and schedules handled for me takes the burden out of managing backups across multiple departments.
How has it helped my organization?
I am able to have backups that are automatically managed.
Restores are much simpler to perform due to the easy-to-use interface.
What is most valuable?
The most valuable features are EC2 and RDS backups, as well as VPC capture.
It is able to encapsulate the important AWS services I need to have backed up via the product.
What needs improvement?
They could expand their offering to include Lambda function backups and other native AWS services, as these can be recreated through CloudFormation or Terraform.
This would help those who are not familiar with Infrastructure as Code to back up and restore these services without the overhead of understanding IaC configuration.
For how long have I used the solution?
I have used the solution for 5 years.
What's my experience with pricing, setup cost, and licensing?
Not all features are available in the cheaper plans, so I recommend reviewing what features are needed and planning accordingly.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Sep 29, 2025
Flag as inappropriateCloud Engineer at a tech vendor with 51-200 employees
Have significantly improved recovery times and streamlined backup management across cloud environments
Pros and Cons
- "The ability to recover instances or volumes within minutes has improved our RTOs dramatically."
- "It could be improved to include disaster recovery in cross accounts for Azure in upcoming releases."
- "It could be improved to include disaster recovery in cross accounts for Azure in upcoming releases."
What is our primary use case?
I use N2WS Backup & Recovery for the daily backup of our AWS and Azure Enterprise and Fastlane Customers.
How has it helped my organization?
Implementing N2WS Backup & Recovery improved our backup automation workflows in AWS. I now have centralized management for EC2, RDS, EFS, and DynamoDB backups, with granular scheduling and lifecycle management. The ability to recover instances or volumes within minutes has improved our RTOs dramatically. Integration with IAM and tagging policies made it easy to scale across environments while maintaining security and compliance.
What is most valuable?
Automated Backup & Recovery is a feature I have leveraged in my organization, and it is quite stable using N2WS Backup & Recovery for this purpose. Recovery speed is excellent with N2WS Backup & Recovery, which allows for instant recovery of virtual machines, databases, or files. The support of cross-region or cross-account recovery is an added benefit, protecting us if one data center or AWS region fails. This feature helps prevent data loss and ensures business continuity. I am able to replicate backups across AWS regions or even to different AWS accounts for disaster recovery. I can restore entire instances or specific files, folders, or volumes from snapshots. Cost optimization is achieved by automatically deleting outdated snapshots or moving older backups to Amazon S3 or Glacier for cheaper storage. Backup Policies and Lifecycle Management allow me to create flexible backup policies and retention rules.
What needs improvement?
I am quite satisfied with N2WS Backup & Recovery for AWS backup and disaster recovery. However, it could be improved to include disaster recovery in cross accounts for Azure in upcoming releases.
For how long have I used the solution?
I have been using N2WS Backup & Recovery for over 5 years.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Oct 19, 2025
Flag as inappropriateCloud Engineer at a manufacturing company with 10,001+ employees
Backup strategy has unified cloud platforms and provides flexible, cost-effective protection
Pros and Cons
- "The combination of disaster recovery, backups, and scheduling helps us be flexible with our approach to backup, start and stop times while being cost-effective."
- "The solution could benefit from a friendlier UI."
What is our primary use case?
I use the solution for backup workloads across platforms.
How has it helped my organization?
What is most valuable?
The combination of disaster recovery, backups, and scheduling helps us be flexible with our approach to backup, start and stop times while being cost-effective.
What needs improvement?
The solution could benefit from a friendlier UI.
For how long have I used the solution?
I have used the solution for 4 years.
What's my experience with pricing, setup cost, and licensing?
The license is based on the account or subscription.
Which other solutions did I evaluate?
I considered Veeam as an alternate solution.
What other advice do I have?
There is no additional advice I can provide.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Feb 20, 2026
Flag as inappropriateData Backup & Recovery Administrator at LTIMINDTREE
A highly stable and easy-to-use solution that can be used for backing up EC2 instances
Pros and Cons
- "N2WS Backup & Recovery is very easy to use and configure backup for AWS instances."
- "The solution has the option to take backup on-prem servers, but it's not very efficient."
What is our primary use case?
We use N2WS Backup & Recovery for backing up EC2 instances.
What is most valuable?
N2WS Backup & Recovery is very easy to use and configure backup for AWS instances. Since it's deployed on AWS, it's very easy to use and gives multiple reporting features.
What needs improvement?
N2WS Backup & Recovery efficiently takes cloud backups on EC2 instances. The solution has the option to take backup on-prem servers, but it's not very efficient.
For how long have I used the solution?
I have been using N2WS Backup & Recovery for more than six years.
What do I think about the stability of the solution?
N2WS Backup & Recovery is a very stable solution.
What do I think about the scalability of the solution?
N2WS Backup & Recovery is a scalable solution.
How are customer service and support?
We have contacted the solution's technical support team, who are very helpful and help us solve our issues. If there are any product issues, they involve the development team to sort that out.
How would you rate customer service and support?
Positive
How was the initial setup?
N2WS Backup & Recovery's initial setup is easy.
What other advice do I have?
I would recommend N2WS Backup & Recovery to other users.
Overall, I rate N2WS Backup & Recovery a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solutions Architect at Newera Informatique pvt.ltd
User-friendly, easy to deploy, and stable
Pros and Cons
- "The most valuable feature is the ease of use."
- "The GUI has room for improvement."
What is our primary use case?
We use the solution for backup.
What is most valuable?
The most valuable feature is the ease of use.
What needs improvement?
The GUI has room for improvement.
For how long have I used the solution?
I have been using the solution for three years.
What do I think about the stability of the solution?
The solution is extremely stable. I give the stability a nine out of ten.
What do I think about the scalability of the solution?
We only introduce up to five percent workload per year.
We have over 50 VMs that we back up and eight engineers that use the solution.
How are customer service and support?
The technical support is good and they regularly follow up with us to see if we require support with updates.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward. The deployment takes a few minutes and is done through N2WS.
What other advice do I have?
I give the solution a nine out of ten.
We require one engineer for maintenance.
I would highly recommend N2WS Backup & Recovery, as I have had no issues and the sales and technical support teams have been excellent. They keep in touch with us every three to six months via email and phone calls.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Operations Director at a tech services company with 11-50 employees
Easily recover machines and ensure quick recovery after ransomware events
Pros and Cons
- "We had a ransomware event in 2023, and we were able to recover every machine with minimal effort."
- "The reporting engine could be easier to use, but it does a good enough job for what is needed."
What is our primary use case?
I use the product for backing up all data for EC2 instances as well as FSX volumes.
How has it helped my organization?
The ease of use is the biggest advantage. It is simple to recover a whole machine, a volume, or just a file from a specific volume.
It is very simple and easy to use.
What is most valuable?
Being able to easily restore machines is a valuable feature. We had a ransomware event in 2023, and we were able to recover every machine with minimal effort.
This ensured we got up and running quickly.
What needs improvement?
The reporting engine could be easier to use, but it does a good enough job for what is needed.
For how long have I used the solution?
I have used the solution for 5 years.
Which solution did I use previously and why did I switch?
I did not use any previous solutions before this.
What's my experience with pricing, setup cost, and licensing?
The pricing is very reasonable for what the product can do.
Which other solutions did I evaluate?
We looked at AWS Backup, but it does not have the level of flexibility and simplicity of N2WS.
What other advice do I have?
This is a product worth using. It is simple and does what it says on the box very well.
It is set and forget backup and disaster recovery.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Aug 31, 2025
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