N2W Reviews

Our customers primarily use it to have a double copy because they made their first backup or first copy onsite and they would like to externalize a second copy of their workload. Sometimes they use the classical backup solution with Veritas or Commvault, ARCserve or others, and they could use a second view of the VM backup with Veeam or others. They make a Veeam backup as a strategy and an application backup. More and more they use the Cloud as a repository for the Veeam Backup.

In terms of most valuable features, it is firstly for backup - its strength as the right repository. By the past, for a secondary repository platform. they just use the storage space and use it to place a copy of the VM or the application. It is not being used as a disaster recovery solution, just as a data recovery one.

In terms of what can be improved, the problem is not on the feature. The problem we have found is the network because it's not so easy to access a second link for backup or data recovery or connecting to the cloud with very strict protection security. They are more oriented towards security than how to work with the backup and we have to explain how to use encryption and to manage it. In a second time customer address deduplication and compression to reduce storage size and cost.

At this time, we just use the regular feature, using the AWS repository as storage for them all.

Lastly, it's a global feature that the customer thinks they don't have enough tools to manage, to copy, to delete, to move, and to classify the object file in the backup directory a the storage feature level. So they need more tools to manage files in the object directory.( REST API is not enough for customers).

We started working with VEEAM Cloud Protection from the beginning . Now we promote the solution every day.

I don't know about support because it is made directly by the vendors. It's not done by the channel. The channel is used for selling, installation, and setup. 

I don't know about support, the only thing I see is that we sell more and more. It's a good product.

The initial setup is not complex, but you have to know exactly what you would like to do in terms of backup. It's a question of competency. It's not for people with no technical skills. It's for people who know how to make a backup, how to assign a device and network, and how to work on that. It's not hard, but it's for people who have basic technical skill on the Cloud or IT.

Deployment usually takes a few hours.

In my company we have no technician to deploy, only a presale engineer and trainers. We have a training session to certify partners to do install and setup. We animate a 450 partners community who have the capability to deploy backup solutions on the Cloud or onsite.

We have the product in our lab because we need a technical platform for training and to practice, for PoC for example. The platform is available for my partners too. My partner has to deploy on-site and our job at ARROW ECS is to give them the capability to do that through training or competency transfer.

The channel is prioritizing the SMB market - on the small and medium business. Overall, the product is successful with the SMB market, that seems that price and services cost is aligned with the SMB market and well accepted by customers

We are Moving from perpetual subscription and billed to monthly basis services (Cloud billing method).

On a scale of 1 to 10, I would rate N2WS Cloud Protection Manager a seven. I don't give it a ten because in our case, in France, you have many MSP for the storage solution for backup. Local MSP promotes the fact that the data stays in France. The customers would like to be sure that their partners engage the site and where the data stays. It's not a question of a feature. It is a question of régulation. 

It's just a question of how the customer would like to use the product. The product is made with an American view of how to use their data and how to use the backup. In EMEA and in France, it's different because you have many kinds of companies, including small companies, and governments. The government has their own needs and we have to respect that. It's a question of regulation. Veeam could solve this by having CSP  in each country and near customers.

I use the product for backing up all data for EC2 instances as well as FSX volumes.

The ease of use is the biggest advantage. It is simple to recover a whole machine, a volume, or just a file from a specific volume.

It is very simple and easy to use.

Being able to easily restore machines is a valuable feature. We had a ransomware event in 2023, and we were able to recover every machine with minimal effort.

This ensured we got up and running quickly.

The reporting engine could be easier to use, but it does a good enough job for what is needed.

I have used the solution for 5 years.

I did not use any previous solutions before this.

The pricing is very reasonable for what the product can do.

We looked at AWS Backup, but it does not have the level of flexibility and simplicity of N2WS.

This is a product worth using. It is simple and does what it says on the box very well.

It is set and forget backup and disaster recovery.

One valuable feature is the easy-to-use GUI.

There is room for improvement in stability.

I have been using this solution for a few months. We currently use the latest version. 

I would rate the stability a nine out of ten. 

It is a scalable solution. 

The technical support of N2WS has an amazing team. They are prompt in closing out issues and are responsive to emails.

The initial setup is easy. 

We have received help from the team of N2WS. The enterprise team told me how to go forward with the setup.

For maintenance, only one person is enough because basic algorithm, you can work with it.

I used the free version. I don't have much experience with the paid version. But I'm trying to compare the pricing between different options.

We're currently exploring our options. We are comparing N2WS Backup & Recovery with antivirus and Veeam. So, I'm trying to compare the features of the software.

Overall, I would rate the solution a nine out of ten. I would recommend staying in contact with N2WS's team for help.

I am using this solution for backing up my virtual machines. I am also performing backups on applications like SQL and Alliance.

This product works as our DR solution.

The backup and restore functionality is very easy to use and manage.

The GUI could be slightly improved.

I have been using N2WS Cloud Protection Manager for three years.

This is one of the most stable products that I have ever seen. We are using it on a daily basis.

I cannot comment on scalability because I have been using this solution for three years and have not upgraded or increased my infrastructure. There are between 30 and 35 servers that are being backed up.

I have used Commvault and HYCU and the GUI on both of these products is slightly better.

It is very easy to set up this product. We did not have any major problems.

I deployed this solution myself, and it took 30 to 45 minutes.

The price is not cheap, nor is it costly. There are no costs in addition to the standard licensing fees.

This is a perfect product for me because I don't want something that consumes too much in terms of resources. I just want it to perform backups.

In my opinion, this product is for medium-sized companies. Not for a large enterprise.

I would rate this solution a nine out of ten.

We use it for backup and recovery, to schedule the backups in the production environment in case of disaster.

The solution enables us to automate all the AWS workloads. Before, we had to make rules for every workload. Now we save time and are more relaxed.

• Easy one-click functionality
• Flexible backup policies and schedules for AWS workloads

Deployment is one area that could use improvement.

Additional features I would like to see are the ability to restore to different vendors, AWS and Azure, and/or the ability to take the information out of the AWS cloud.

We are able to use the product in production environments without disruption. The backup and recovery times are better, even if we put stress on the environment.

The scalability looks good. We have 12 VMs on the cloud, and the tool is helping us to improve backup and recovery times.

In terms of the integration and configuration of this product in our AWS environment, it is an easy-to-use tool, easy to install, very intuitive, and saves time.

We have some DBs in the environment and it works well with them. We also have some VMs in deployment and the integration with them was easy, without any problems.

It has very good pricing per instance and comes with three options, for both small and large environments, to fit your needs.

It was easy to find everything; the AWS Marketplace is very intuitive for anyone. We procured this solution via the Marketplace because of the facility of the portal, and to ensure full integration between the tool, the portal, etc. The process was very simple.

I rate it a ten out of ten. It is a good investment and gives us the best solution with its pay-for-what-you-need pricing.

One of our clients in AWS needed a near-immediate recovery for all of their cloud. That's why we opted for N2WS Backup & Recovery, which recovers it in 30 seconds or sometimes even less.

One of our clients in AWS needed a backup solution that would enable them to have a reliable backups solution and that would meet or exceed their SLAs without causing a dent on internal resources. So after evaluating, they used N2WS.

The recovery time is fantastic and it's proven. Also, it lowers the cost by providing a simple interface.

More documentation would be helpful, especially some step-by-step documents for recovery scenarios. In addition, a seamless integration with on-premise third party backup solutions would be great.

Its very stable and mature and utilized the cloud resources efficiently to do the job.

Its a cloud product and scales pretty nicely.

I give this product a ten out of ten because of the ease of operation, and the actual cost.

It was easy to purchase from the AWS marketplace. It is also very economical, and worth every penny.

It does the job and you don’t need to write your own scripts. It solves one of the major issues organizations have when they move to AWS.

We use it for backup of EC2 instances and RDS.

We offer our product to clients and backups is an expected feature. So, this is one of the many things that we can say we do. We have backups and recovery along with a lifecycle policy and schedule built-in for our clients.

The backup and recovery are the most valuable features. So, our developers can work with confidence. E.g., if we break something, we can quickly recover it instantly.

I would like them to make the controls a bit more user-friendly. The UI is a little dated and hard to use. Some of the buttons are a bit small. You have to go into the menu to get the settings you want. It would probably be good if there were some analysis dashboard or an easily accessible web dashboard for a lot of users where individual clients could see their backups, and even get recommendations or estimates of costs. 

The stability works fine. It hasn't gone down.

We backup things as standard, so usually we have over 600 instances that we back up every day.

It should scale fine.

We currently have about 200 AWS accounts and more than 600 instances being backed up. 

With the integration and configuration for AWS, there are still a few manual steps when setting up a new AWS account. Obviously, we can automate it, since it's standard. However, it might be good if it were built into their product. What happens now is we have to make new daily, weekly, and monthly backup policies, and we need to make these per account. However, these policies are same. It would be better if there was a technical reason for all these policies since customers are using hundreds of our accounts right now. It would be nice to have policies as standard, e.g., have three policies for all the accounts.

The purchasing process through the AWS Marketplace is easy. Just click the button.

We're a large company, and if you go through finance paying by invoice, it adds delays and more things to manually track. Whereas, with AWS Marketplace, for AWS instances, On Demand pricing, and elastic pricing, you can stop and start as you need. It takes away all the overhead of having to deal with finance if we're just building products. We're all tech people. We don't want to worry about the financial aspect of it.

The pricing and licensing on AWS is fine, because you can do it for smaller tiers depending on your number of instances, so it's not that scary. 

AWS adds more features and offer things for free, or cheaply. Therefore, we will be evaluating AWS Data Lifecycle Manager, because it will probably do backups. Thus, make sure the product that you are using is competitive or adds more value than AWS.

There wasn't a lot of choice for backup. Right now, AWS is sort of moving into this space. So, CPM will have to keep working to stay on the forefront of AWS and keep improving its product.

AWS is always going to be the biggest competitor. Because if you can do it natively, why are you going to pay for another tool? So, companies have to have an add value over AWS by maybe building a better dashboard that way multiple users can login and obtain an analysis of their backups.

We did look around the market, but couldn't find any mature cloud media type products.

See if you can do AWS natively if you're just starting out. Check out AWS first, then check out CPM. See what you can do it cheaply on the marketplace and what works for you.

We have only used the AWS version.