N-able Cove Data Protection Reviews

We use the product to back up Office 365 applications, including mailboxes, Team’s chat, and OneDrive.

The product is simple to use and manage. The customers have access to verify the backups.

There could be a possibility to create a local NAS backup for infrastructure.

We have been using N-able Cove Data Protection for six months or less.

I rate the product’s stability a nine out of ten. I encountered an issue related to an email report. The support team solved it in four hours.

We have 50 N-able Cove Data Protection users in our organization.

The technical support services are good.

Positive

The initial setup is simple.

A colleague and I conduct system integration for our end customers.

I rate N-able Cove Data Protection an eight out of ten.

Speed of transfer and upload to the cloud, excellent monitoring.

With the monitoring it enables us to keep track. It's more efficient, so it enables us to spend less time fixing backup issues for our customers.

It's tough to answer that because compared to most we've used it does everything well. File uploads. That can always be faster.

Six months.

Absolutely not, that's what's great about it.

Oh yeah. We actually have it on over 170 computers right now in service. And we're managing them all with one person.

We call or we chat, and so it's super fast response.

We had our customers using Carbonite and, with larger backups, it would say that it would back something up, and then if we needed some files from backup they weren't there. So we searched for a new solution to best to serve customers.

Straightforward. It could be done remotely very easily. Software that could be installed right from the client. So very basic, very easy. It's not complex.

One was Veeam, that's probably the best one out there. But, because we handle mostly mid-size customers, so while Veeam is probably the best, it's also the most expensive. Because of the size customer we have, it's too expensive.

And the other one was Acronis. It was slow uploading files and it wasn't the easiest of tools.

We use this solution to provide a simple, easy to manage backup solution for our clients

This solution has allowed us to expand our services offering.

The most valuables feature is the alerts and monitoring that catches the failed backups.

We would like to have better reporting.

We have been using SolarWinds MSP Backup & Recovery for three years.

We have an RDS farm and we use SolarWinds for backing up the central storage. We also use it to back up the profiles and other related data.

The most valuable feature is the automation.

The monitoring makes it very easy to check whether a backup has gone bad.

The performance has been pretty good.

The recoverability seems to be fairly good.

Integration with a hybrid cloud is something that I found complicated. Ultimately, we backed away from this approach because of the difficulty that we were having. It may have been related to the firewall setting or other things, but we did not figure it out because it was too complicated for the amount of time that we had budgeted to work on it.

There have been a couple of times when we noticed that it is consuming too much CPU time, although we have been able to mitigate that.

I have been using this backup and recovery solution for between two and three years.

Adding another virtual server is very easy to do.

I have not been in contact with technical support myself.

For us, the initial setup was pretty straightforward. We do not host this solution ourselves. We use a service that is hosted by our provider.

The pricing of SolarWinds seems to be fair compared to the rest of the industry.

For us, this product works well. Our use case is fairly simple and it covers exactly what we need. I recommend using it, especially for an on-premises deployment. My advice for anybody who is implementing this solution is that it might be perfect as a cloud-based solution, but you may need some time to figure it out. I think that it should be just as easy on the cloud as it is on-premises. As a hybrid model, I think that it makes sense.

I would rate this solution an eight out of ten.