Our use case for MongoDB Atlas is not an as an RDBMS. It is a NoSQL database which means that it's not like a traditional database such as Oracle or Microsoft SQL Server. It's a NoSQL database, and it is much easier to manage. The scalability is very high, the performance is very high, and the cost is lower as compared to the traditional database for cloud.
Senior Project Manager - IT Services at a tech services company with 10,001+ employees
Fantastic integrations, with multiple support levels
Pros and Cons
- "The features that I have found most valuable include the very easy integrations. The integrations are fantastic. I have not faced any challenges from the integration standpoint."
- "I am still new with it, but since I mentioned that I'm using this product for only the last six months and my experience with this product is good thus far, on a scale of one to ten, I would give MongoDB Atlas a six."
What is our primary use case?
What is most valuable?
The features that I have found most valuable include the very easy integrations. The integrations are fantastic. I have not faced any challenges from the integration standpoint.
In terms of storage, it is pay as you go storage so I'm just paying for the service.
The dashboards are very good, you can customize as per your requirement.
The configuration is so easy. It's very handy and user-friendly. You just need to open the portal page, configure your application, and you are done. 10 minutes are required, that's it.
What needs improvement?
In terms of what could be improved, I don't think we are in a position to give any kind of recommendation to the MongoDB service provider, because we still are in the evaluation phase. We are not mature. We just have six months of experience, and we have not found any challenges with that service provider where we could recommend that they need to add XYZ for this catalog.
For how long have I used the solution?
I have been using MongoDB Atlas for the last six months.
We are using the latest version because it's always available since MongoDB is a cloud-based solution.
Buyer's Guide
MongoDB Atlas
May 2025

Learn what your peers think about MongoDB Atlas. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,873 professionals have used our research since 2012.
What do I think about the stability of the solution?
In terms of stability, stable means that you get the services from the cloud provider. MongoDB Atlas is a cloud service provider, and the stability, availability, and the whole thing is their responsibility. Nothing is connected with you. I'm just paying them to be triple nine availability, five times nine availability, depending on the kind of different plans we have. We take a plan with the cloud service provider and it is their responsibility that the database and services are up and running as per our requirement. We don't manage the database. We just use the database.
What do I think about the scalability of the solution?
In terms of scalability, when you ask for the database, there is no direct user connected to the database. Let's suppose we are going on any kind of e-commerce site, for example you log into amazon.com to procure something. There are millions of users who are connected to the interface. But no one will be able to directly connect with the database. It's not like the users are going to directly connect with the database and see the optimization performance. It is a front end UI which will connect with the database itself.
Any product selection is based on the project's needs. We select the tools and technologies based on the kind of requirements we receive from the customer. So, today we are using MongoDB. Tomorrow we may use another DB, and the day after tomorrow we may use some other Postgres DB. We are not limited with one OEM supplier. We select our solution based on the customer's needs.
How are customer service and support?
As you know, all cloud service providers offer different plans for support. It is up to us to select what plan we need from them. For example, there are entry level plans, mid-level plans, premium plans, golden plans, etc...
If I need to manage something, if I have any problem, and I want a MongoDB consultant to help me online to fix my problem, so I should opt to have a premium plan. Whenever we are stuck with some problem, we raise a ticket to the cloud service provider and we explain to them the problem we are facing. They analyze the problem and they help us in terms of suggestions and recommendation for how they would repair all those things. As far as the support goes, it's good.
The kind of support plan category you opt for from the cloud service provider is only design KPI and actually they provide the support. For example, if I choose the silver level entry plan, then the SLA will be from when I put my question inquiry until they answer it in 24 hours.
You need to understand, that's why I have recently opted for the silver plan. If I opted for the platinum plan, I will be able to get the answer within five minutes of the moment I log my ticket. That is called the platinum service. If I pay as a platinum service, I will get the response in five minutes. But if I get a service with a 24-hour response, that means I understood that I'm okay getting it then because I cannot pay or invest so much money on the support side.
Which solution did I use previously and why did I switch?
My product selection is based on the customer's requirements. Every project has its own requirements. It's not that I don't like Oracle or the Microsoft SQL Server. But when I choose the database, it's based on the customer's needs only.
How was the initial setup?
It's a software as a service, so you don't do any kind of installation. You just add the services in your application and you are good to go. You just need to buy an account, that's it.
You don't know where this database is being deployed and you don't know where the storage is. When we are working on the cloud, we don't know where exactly the service provider is storing the data. The only agreement we have with the service provider is for the security, the reliability, and the availability of our data, and that's it. But whatever is inside the data, that is our responsibility.
What's my experience with pricing, setup cost, and licensing?
If you understand cloud computing, there is nothing called licensing. They call it a service - we are getting software as a service. We are not getting any licenses for that. If you need a service today, you use that service today, and if you don't require it tomorrow, you will discontinue with it. So you will not incur any costs from the licensing side. You will just pay as you go, that's it.
What other advice do I have?
I would recommend MongoDB Atlas to be used by other people, because this is the current technology which everyone should use.
I am still new with it, but since I mentioned that I'm using this product for only the last six months and my experience with this product is good thus far, on a scale of one to ten, I would give MongoDB Atlas a six.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

DevOps Engineer at Revenue Box Technologies, Pvt Ltd
A stable solution with Autoscaling feature with easy setup
What is our primary use case?
We restore our golden data from various sources and then push it to MongoDB. We make our CDP from MongoDB, which serves as a device-centric system.
What is most valuable?
There is a built-in feature called Autoscaling In MongoDB Atlas. This feature automatically adjusts the configuration of MongoDB based on the volume of users we ingest daily. Autoscaling dynamically scales the resources to accommodate the load when our data flow increases.
What needs improvement?
The real-time data visible within MongoDB Atlas is not accurate. If they can improve the UI that monitors real-time data. It's more impressive and more attractive. It could be more user-friendly.
For how long have I used the solution?
I have been using MongoDB Atlas for two years.
What do I think about the stability of the solution?
The product is pretty stable.
What do I think about the scalability of the solution?
The solution is scalable. Autoscaling supports it.
50 users are using this solution
How are customer service and support?
Whenever we have doubts during configuration, we reach out for assistance. We must upgrade certain parameters in our MongoDB setup, prompting us to contact their support team. They resolve such issues within four to five hours.
How was the initial setup?
The initial setup is not very complex. It is easy to use. It's easy to deploy on MongoDB. We push from GitHub. From there, we specify where the data is restored in MongoDB. We continue to connect. It puts the data and delivers it to Argo City.
What's my experience with pricing, setup cost, and licensing?
The product has a yearly subscription.
What other advice do I have?
We have assigned DevOps for security.
The overview and monitoring part will address this issue, and then we will use it to observe any increasing traffic on our website. We also monitor the rising number of connections due to this traffic. It's quite easy to oversee everything in one place. However, the UI isn't particularly user-friendly.
I've also used it in my previous company and found it handy and easy to configure, including easy capabilities.
We are establishing SLAs that are directly tied to MongoDB. All are interconnected with MongoDB. If MongoDB experiences downtime or RAM or CPU usage spikes significantly, users may encounter difficulties logging in. This reliance on MongoDB can pose challenges for user accessibility, particularly when considering the conferencing tools we use.
Overall, I rate the solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
MongoDB Atlas
May 2025

Learn what your peers think about MongoDB Atlas. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,873 professionals have used our research since 2012.
Snr. Developer at Mama Money Pty
Scalable and easy to use with good integration capabilities
Pros and Cons
- "The product is user-friendly."
- "If it could be cheaper, that would make us happy."
What is our primary use case?
We store a lot of raw data in MongoDB and all our relational data is in RDS Aurora. We are still evaluating Aurora, however, primarily, most raw data is in MariaDB.
What is most valuable?
The solution is easy. It's just not the solution for every use case, however, it's very nice if you don't have structured data or you don't really worry about the structure all the time.
The integration capabilities are fine.
The dashboards are good.
The product is user-friendly.
The solution can scale.
What needs improvement?
We don't have any issues with the solution at this time. It does what we need it to do.
If it could be cheaper, that would make us happy.
For how long have I used the solution?
I've used the solution for over five years.
What do I think about the stability of the solution?
We don't have any problems with it. There are no bugs or glitches. It doesn't crash and freeze.
What do I think about the scalability of the solution?
The solution is scalable. If a company needs to expand it, it can do so.
We are a processing engine for financial transactions, therefore, we don't have a lot of users per se, however, we've got a lot of customers out there that use the functionality, the payment functionality that uses the system. While we don't have a user frontend all the time interacting with our database, it's basically systems talking to your database.
How are customer service and support?
We've never had to deal with technical support yet, therefore, I can't speak to how helpful or responsive they might be.
Which solution did I use previously and why did I switch?
Currently, I'm using Spring Boot on top of it and that's all I'm really worried about.
How was the initial setup?
The initial setup is very simple and straightforward. It's not overly complex or difficult. You just create the database from the user's perspective, it's as easy as that. With AWS, it's not an issue anymore in terms of implementation.
We have quite a big team of over 100 people and we're able to handle deployment and maintenance.
What about the implementation team?
We have a DevOps team that was able to handle the installation.
What's my experience with pricing, setup cost, and licensing?
You do get what you pay for. The solution isn't overly expensive.
We don't have any subscriptions that I know of. We are paying for document DB, which is a clone of MongoDB. That's part of our whole solution.
Which other solutions did I evaluate?
Before choosing this solution we did not evaluate other options.
What other advice do I have?
I'd rate the solution at a nine out of ten. It's brilliant for what we are using it for.
I'd recommend the solution to others.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Deputy CTO at a tech company with 51-200 employees
Overall well designed, user friendly, and new features added frequently
Pros and Cons
- "The solution is easy to use, the console is user-friendly, and overall a well-designed solution. It takes a complex system and makes it easy to understand. Additionally, the solution is always advancing and they provide a roadmap into what is coming in the future."
- "The installation was straightforward except for the network hardware because it was a little complicated to make the connection with our VPC on AWS."
What is our primary use case?
We use this solution for database-managed services.
What is most valuable?
The solution is easy to use, the console is user-friendly, and overall a well-designed solution. It takes a complex system and makes it easy to understand. Additionally, the solution is always advancing and they provide a roadmap into what is coming in the future.
For how long have I used the solution?
I have been using the solution for approximately two years.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
When we use managed service it provides scalability automatically, it is a good option for us.
How are customer service and technical support?
We purchased the license for the solution to allow us to use the support and it was very high-level support we received. We had technicians advising us for the migration and it was really helpful.
How was the initial setup?
The installation was straightforward except for the network hardware because it was a little complicated to make the connection with our VPC on AWS.
What about the implementation team?
The implementation was done by our two-person DevOps team and it took approximately one week.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive overall. It does not require a license but if you want the support then you will need to purchase the license. They use a pay-as-you-go model and you are able to receive some discounts by making longer usage commitments.
What other advice do I have?
I rate MongoDB Atlas a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Data Science Lead at a computer software company with 10,001+ employees
Flexible, easy to scale, maintenance-free, and works well as a document store
Pros and Cons
- "The cloud-based nature of this solution makes it flexible and scalable."
- "Querying a dataset is not very intuitive, so I think that it can be improved."
What is our primary use case?
MongoDB can be used for many things. It's a document store, so you can add whatever collection you need to it. We use it for an application that we've built.
My team is not using it at this time, although other teams in the company may be.
What is most valuable?
The cloud-based nature of this solution makes it flexible and scalable. I like the fact that you can make the deployment bigger, as needed.
Not having to maintain it yourself is good.
What needs improvement?
Querying a dataset is not very intuitive, so I think that it can be improved.
For how long have I used the solution?
I have been using MongoDB Atlas for approximately two years, although I am not using it for my current project.
What do I think about the stability of the solution?
This is a stable product and we plan to continue using it.
What do I think about the scalability of the solution?
This is a very scalable product. There are approximately five users.
How are customer service and technical support?
I have not had experience with technical support.
Which solution did I use previously and why did I switch?
Prior to this solution, we have used PostgreSQL, which is a database. As a document store, MongoDB is fine.
What about the implementation team?
You don't have to maintain it yourself.
What's my experience with pricing, setup cost, and licensing?
We pay for licensing on a monthly basis and we are fine with the cost.
What other advice do I have?
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software Engineer at a computer software company with 201-500 employees
A global cloud database service with a useful schemaless architecture and auto upscale & downscale feature.
Pros and Cons
- "The most valuable feature is the schemaless architecture."
- "The replica side, like the venue, can be improved."
What is our primary use case?
We use MongoDB Atlas for our MongoDB deployments.
What is most valuable?
The most valuable feature is schemaless architecture and its rich query support.
What needs improvement?
Masterless architecture for linear scale.
For how long have I used the solution?
I've been using MongoDB Atlas for about two years.
What do I think about the stability of the solution?
MongoDB Atlas is a reliable and stable solution.
What do I think about the scalability of the solution?
From the scalability point of view, when we shard the database it creates a replica set of each shard and that will increase the cost. Also, It will be a pain if we just start with Atlas and then moved to manage our own databases. Basically to support three shards you have to maintain nine instances.
How was the initial setup?
We're on the cloud so the initial setup was straightforward.
What other advice do I have?
I would recommend MongoDB Atlas to potential users. You can bootstrap very quickly and It doesn't constrain you in any way.
On a scale from one to ten, I would give MongoDB Atlas a nine.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Information Risk Officer at a insurance company with 1,001-5,000 employees
It was easy and quick to market in terms of getting the application deployed rapidly
Pros and Cons
- "Scalability is its most valuable feature, as it is pretty simple."
- "The cost needs improvement."
What is our primary use case?
It drives a good portion of our client-facing software utilities.
What is most valuable?
- Scalability is its most valuable feature, as it is pretty simple.
- The maintenance is fairly easy.
- It was easy and quick to market in terms of getting the application deployed rapidly.
What needs improvement?
The cost needs improvement.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
The stability is fine.
How is customer service and technical support?
We use technical support quite frequently. The tech support experiences that I have heard anecdotally have been fine. I haven't heard about any issues of getting problems resolved.
We are mostly using technical support because of changes in deployments and learning how to configure new things. While a lot of the work is done in-house, it is more about extending the capabilities of our internal team.
What's my experience with pricing, setup cost, and licensing?
Pricing could always be better.
Which other solutions did I evaluate?
I am sure that they evaluated other products, but it's been in deployment since I have been with the company. Therefore, I don't know if they looked at other types of databases at that time.
What other advice do I have?
It is a great product. It works fine, so we recommend it. We are continuing to use and expand it.
Right now, MongoDB is deployed for a very specific use case. However, it is something that we always consider when we are looking to migrate away from traditional RDBMS, like Oracle and SQL Server, then MongoDB is on the top of that list. We see if it is capable of supporting the app as written.
I was not involved in the implementation or configuration.
The product is hosted on AWS.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior DevOps Engineer at a comms service provider with 501-1,000 employees
The integration went well and was lightweight
Pros and Cons
- "It has a flexible integration with our easy API."
- "During the configuration, we did some migrations where we had to reindex about 70,000 indexes, which took around an hour. They should improve this and optimize the indexing."
What is our primary use case?
It is one of the main database back-ends for one of our products in the company.
How has it helped my organization?
- It has a flexible integration with our easy API.
- It has a good, easy integration with other tools that we use for this product.
What is most valuable?
- Flexibility
- An easy API
- Its redundance: We have a cluster of three very solid instances, so its very reliable.
- The integration went well and was lightweight.
What needs improvement?
During the configuration, we did some migrations where we had to reindex about 70,000 indexes, which took around an hour. They should improve this and optimize the indexing.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
We have good impressions of the stability.
We are good as far as the stress that we place on it. This is one part of the product that we are not worried about.
What do I think about the scalability of the solution?
The scalability is good. We use a three instance cluster for this installation, and it works great. Therefore, we haven't had to touch it for awhile, which is good.
How was the initial setup?
Our backups required some configuration.
Which other solutions did I evaluate?
I did not evaluate the product because I am on the operations side and the design was already done.
What other advice do I have?
Look at what MongoDB can do for you in terms of database back-end persistence. I would recommend to look at this first before you start looking at other solutions.
My company is interested in putting out products that are reliable for our customers, which we can monitor easily. We also want them to be easy to install and deploy, which is why I am happy with this one.
We are running this on an AWS instance.
We use RADIUS, but I don't know if it is integrated with this product. We also use Python on the back-end, which is integrated with MongoDB.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide
Download our free MongoDB Atlas Report and get advice and tips from experienced pros
sharing their opinions.
Updated: May 2025
Popular Comparisons
MongoDB
Amazon RDS
Microsoft Azure SQL Database
Google Cloud SQL
Microsoft Azure Cosmos DB
Oracle Database as a Service
Amazon DocumentDB
Google Cloud Spanner
Oracle Exadata Cloud at Customer
Neo4j AuraDB
Yugabyte Platform
Upstash
IBM Cloudant
Buyer's Guide
Download our free MongoDB Atlas Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- When evaluating Database as a Service, what aspect do you think is the most important to look for?
- What would be the best application SQL optimizer over the WAN?
- Which database is the best for session cashing?
- What is the biggest difference between Google BigQuery and Oracle Database as Service?
- Which low-code (no-code) database solution do you prefer?
- Which databases are supported under DBaaS solutions?
- Why is Database as a Service important for companies?