We use MongoDB Atlas to manage transactions and tenant payments for our application.
Chief Technology Officer at CPP-SYSTEM
Stable product with good scalability features
Pros and Cons
- "The product provides quick transaction service, high availability, and efficient scalability features."
- "The product's file storage documentation needs improvement."
What is our primary use case?
What is most valuable?
The product provides quick transaction service, high availability, and efficient scalability features.
What needs improvement?
The product's file storage documentation needs improvement.
For how long have I used the solution?
We have been using MongoDB Atlas for five years.
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What do I think about the stability of the solution?
It is a stable platform. I rate its stability a nine out of ten.
What do I think about the scalability of the solution?
I rate the product's scalability a nine out of ten.
Which solution did I use previously and why did I switch?
We are using MySQL at the same time.
How was the initial setup?
The initial setup requires knowledge of Linux systems. It takes ten to thirty minutes to complete, depending on the bandwidth of the server. It requires a team of three technicians to execute the process.
What other advice do I have?
MongoDB Atlas is a wonderful product. It is one of the top database platforms. I recommend it to companies planning to use the standard transaction maintenance.
I rate it a nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Automation Architect at EvoluteIQ
A scalable unstructured database that requires its users to go for a straightforward setup phase
Pros and Cons
- "The initial setup of MongoDB Atlas is straightforward...It is a scalable solution."
- "I would like the solution to offer more integration capabilities since it is an area where the solution lacks."
What is our primary use case?
I use MongoDB Atlas to take care of my company's clients who are in industries like healthcare systems, finance, and other such areas.
What is most valuable?
The solution is valuable since it works as an unstructured database.
What needs improvement?
I would like the solution to offer more integration capabilities since it is an area where the solution lacks.
For how long have I used the solution?
I have been using MongoDB Atlas for a few months.
What do I think about the stability of the solution?
It is a stable solution. Stability-wise, I rate the solution a seven out of ten.
What do I think about the scalability of the solution?
It is a scalable solution.
Around 30,000 to 40,000 of my company's customers use MongoDB Atlas.
How are customer service and support?
I was not involved much with the technical support offered by MongoDB.
How was the initial setup?
The initial setup of MongoDB Atlas is straightforward unless you don't have to deal with any database-related stuff.
I completed the setup phase of the solution in a week since I have a background in handling databases.
For the deployment phase of the solution to be successful, one needs to have a bit of cloud-based knowledge.
What's my experience with pricing, setup cost, and licensing?
I did not get into the solution's licensing costs since that is taken care of by the customers who want to use the product.
What other advice do I have?
I recommend the solution to those who plan to use it.
I rate the overall solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
MongoDB Atlas
May 2026
Learn what your peers think about MongoDB Atlas. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
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Senior FullStack Developer/Engineer/Architect at Capitbrok
A highly scalable solution with an intuitive user interface
Pros and Cons
- "The solution has a very intuitive user interface."
- "The product does not have ORM."
What is our primary use case?
I use the solution for our document databases, cloud databases, e-commerce databases, and invoices.
What is most valuable?
The solution has a very intuitive user interface. It is very simple to use.
What needs improvement?
The product should introduce database mapping between SQL queries and document queries.
The product does not have ORM.
For how long have I used the solution?
I have been using the solution for the last eight years.
What do I think about the stability of the solution?
I rate the solution’s stability a ten out of ten.
What do I think about the scalability of the solution?
I rate the solution’s scalability a ten out of ten.
How was the initial setup?
The initial setup was very straightforward.
What about the implementation team?
Deployment can take anywhere between one month to six months.
What's my experience with pricing, setup cost, and licensing?
The solution is fairly priced.
What other advice do I have?
The product is cloud-based. Overall, I rate the product a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
President at Alpha Maxx Healthcare
Useful automatic data adjustments, handles multiple source data, and quick processing
Pros and Cons
- "The most valuable feature of MongoDB Atlas is it's seamless when working with a lot of different systems. Additionally, it is able to adjust the data based on the data being received."
- "The price of the solution should be reduced."
What is our primary use case?
We work with millions of rows of data and we use MongoDB Atlas for data.
What is most valuable?
The most valuable feature of MongoDB Atlas is it's seamless when working with a lot of different systems. Additionally, it is able to adjust the data based on the data being received.
We have a data repository that is floating and MongoDB Atlas allows many data from different sources without the need to convert it.
The solution allows for encryption, quick processing, self-manages, and indexes on the fly.
What needs improvement?
The price of the solution should be reduced.
For how long have I used the solution?
I have used MongoDB Atlas within the last 12 months.
What do I think about the stability of the solution?
The solution is incredibly stable. The solution keeps a copy of the data in different locations around the world. It is up 24 hours a day seven days a week.
What do I think about the scalability of the solution?
The scalability of the solution could be made simpler, it can be technical. It can be difficult to create applications and proof of concepts.
How are customer service and support?
The support is fine. You rarely connect with the support because of a problem. They are called more often if find out how to do some operations.
How was the initial setup?
The initial setup of MongoDB Atlas is simple. You create the infrastructure and the solution read the data and organizes it.
What was our ROI?
For large projects, MongoDB Atlas has proven an ROI.
What's my experience with pricing, setup cost, and licensing?
The price of MongoDB Atlas is highly expensive to use and maintain. They are taking advantage of the users with such a high price.
What other advice do I have?
I would advise others to use the free component of MongoDB Atlas to see if the solution can be maintained in their organization.
I rate MongoDB Atlas a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Works
Easy to use with good security and the ability to extend
Pros and Cons
- "This solution is very helpful due to its ease of use."
- "We need improved query performance."
What is our primary use case?
I used this Solution to create a web application with a team using HTML, CSS, JavaScript, React.js, Express, and Node.js. One of these Web applications is Bconnected.
It also provides a fully managed, scalable, and flexible database environment. MongoDB Atlas is also well-suited for real-time analytics use cases, such as real-time monitoring of social media feeds. With its ability to support high-throughput read and write operations, This solution can help organizations perform real-time analytics on large volumes of data.
How has it helped my organization?
This solution is very helpful due to its ease of use. This solution provides a user-friendly interface and easy-to-use tools, which can help reduce the learning curve for database management. The benefits of this are to help the organization to save time and resources on training and enable them to focus on their core business activities.
The other thing that would improve every organization is scalability. It provides organizations with the ability to easily scale their database as their needs change. This means that organizations can quickly add or remove resources based on demand, which can help reduce costs and improve performance.
What is most valuable?
The security is great. This solution provides a range of advanced security features, including encryption at rest and transit, access control, and network isolation. This can help organizations to protect their sensitive data and comply with the industry.
The scalability is excellent. This solution provides the organization with the ability to easily scale its database up or down based on its changing needs. This can help the organization save costs by only paying for the resources they need and avoid overprovisioning.
What needs improvement?
We need improved query performance. The query performance of MongoDB Atlas can be slow, particularly when working with large datasets. Improvements in query performance could enhance the overall user experience.
We would like integration with more third-party tools and services and more integration options with third-party tools and services to enhance their workflows. The most specific areas for improvement and additional features that would be most valuable will depend on the needs and use cases of the organizations using MongoDB Atlas
For how long have I used the solution?
I have been using it for around one year.
What do I think about the stability of the solution?
It's designed to help users monitor and manage the health and stability of their database. It's also a reliable and stable solution that is well-suited for mission-critical applications and high-availability environments.
What do I think about the scalability of the solution?
Its ability to scale horizontally means that it can distribute data and processing across multiple servers. This allows for greater scalability and resilience, as it minimizes the impact of hardware failures and allows for more efficient use of resources.
Which solution did I use previously and why did I switch?
I had a little experience with a web-based database (PhpMyAdmin). It's different from this solution, which provides a graphical user interface for managing My SQL Database. If we compare them, this solution is a cloud-based NoSQL database service designed for use with MongoDB, while PhpMyAmin is a Web-based database management tool designed for the MySQL database.
How was the initial setup?
This solution provides extensive documentation and support resources to help users navigate the setup process and ensure that they are able to get the most out of the platform.
What's my experience with pricing, setup cost, and licensing?
The price of this solution is competitive compared to the other cloud-based database services. There is also a free tier available that provides up to 512 MB of storage and allows users to experiment with the service before committing to a paid plan.
For licensing, if we use it to build an application, we may be required to release the source code of our application under SSPL. The SSPL is a copyleft license that requires users who offer this solution as a service to release the source code of their application under the same license.
Which other solutions did I evaluate?
I did not evaluate other options.
What other advice do I have?
I highly recommend every developer use it.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Cloud Architect Freelancer at 73 Team
Good autoscaling, responsive support, and very reliable
Pros and Cons
- "The auto-scaling feature is the most valuable aspect."
- "We had some edge cases where scalability was an issue where a node went offline, and we had to deal with that."
What is our primary use case?
The primary use case was as a data layer of a low code/no code automation platform.
How has it helped my organization?
It provided us with independence from specific cloud provider services giving us a high level of consistency.
What is most valuable?
The auto-scaling feature is the most valuable aspect. It allows us to get an idea of the capacity without guessing or worrying about coming up short.
What needs improvement?
We had some edge cases where auto-scale caused an issue where a node went offline at the same time and we had to deal with that. We had to reach out to support to resolve the issue.
There's a barrier entry in the support pricing from a sales point of view for a setup for a large number of small clusters so we had to fall back from purchasing the enterprise support for it.
The setup of integrations with cloud service providers as private connectivity and encryption can be improved.
For how long have I used the solution?
I've been using the solution over a year.
What do I think about the stability of the solution?
Aside from the one-time issue we had with one cluster in our early stage, the solution shows to be highly reliable.
What do I think about the scalability of the solution?
The platform is highly scalable and capable to adapt to the change in demand over time. We've constantly scaled up and down without issues.
How are customer service and support?
We only had basic technical support. We did not have enterprise support. However, the regular support has been okay. They answered our questions within one or two days.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We went from MongoDB Enterprise to Atlas. We've used enterprise and community versions before going to Atlas.
How was the initial setup?
In our case, we built an automation tool on top of it. We built our own Terraform module to standardize and automate the deployment to reach a level of consistency required and integrate with our deployment pipelines.
Offloading part of the management tasks to the service provider highly reduced the management complexity.
What was our ROI?
We have witnessed an ROI while using Atlas. The cost was reduced greatly in comparison to our previous solution. There's also cost reduction spent on engineers in terms of maintenance.
What's my experience with pricing, setup cost, and licensing?
The cost of the solution is fair. The cost savings are quite large compared to the enterprise solution. We've had a cost reduction moving to Atlas and have been able to do more than just running everything ourselves.
There is a cost for support that is based on the number of clusters, and that can be quite high for a large number of small clusters.
The platform itself we pay for usage.
What other advice do I have?
The scalability is great. Now, you no longer need to guess how much you need. It makes it easy to grow the platform as you grow your product.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solutions Architect at CGI
An Easy-To-Use, easily accessible, and quick to learn Web-Based Cloud Database
Pros and Cons
- "The most valuable feature is that it's all web-based. So one can browse collections just from the web. MongoDB Atlas is very accessible, quick to understand, and quick to learn. People who have never used CLI can hop into the web interface and browse the database."
- "When I edit a document from a document, a lot of clicking is involved, like changing data type manually from a drop-down. It would be super nice if I could just edit the document in a JSON format. The JSON-based document editor should have a multi-language feature. Also, it would be great if there was a connect option from Google Looker Studio."
What is our primary use case?
We use it to power a software-as-a-service cloud solution to book meeting rooms, parking spaces, and workspaces. We have multiple clients using this solution. A Node.js backend is also being used along with Mongoose, and it is running on Cloud Run. Then there is a VPC connection to MongoDB Atlas.
What is most valuable?
The most valuable feature is that it's all web-based. So one can browse collections just from the web. MongoDB Atlas is easily accessible, quick to understand, and quick to learn. People who have never used CLI can hop into the web interface and browse the database.
What needs improvement?
When I edit a document from the web-based Explorer, a lot of clicking is involved, like changing data type manually from a drop-down. It would be super nice if I could just edit the document in a JSON format. The JSON-based document editor should have a multi-language feature. Also, it would be great if there was a connector for Google Looker Studio.
For how long have I used the solution?
I have been using it for three years.
What do I think about the stability of the solution?
The interface could be more reliable. It is not a stable product because sometimes we see the explorer being down or unable to log data and the interface turning to the five hundred server error. However, it's ninety-five percent stable. I don't always trust it, but most of the time, I do.
What do I think about the scalability of the solution?
It scales well. I can only hope that it would be possible to configure and that it could scale down quicker. Now it takes twenty-four hours to scale down.
We have 15 developers who regularly use the solution.
How are customer service and support?
The experience with the first-level support was a bit annoying as they took a lot of hours to figure out the issue, even though it was clear what needed to be corrected. But the professional support team on the paid support plan gave a clear and detailed response.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We've used SQL in the past. While building our product, and our architecture, MongoDB was very simple and a better choice. We chose to switch to MongoDB Atlas specifically because we did not want to manage our deployment database on our own. We chose to use MongoDB Atlas because it was the best choice in the market for managing MongoDB databases. It has a proper interface, and it's easy to get started. Its ability to run on Google Cloud Platform is one of the key sectors as the rest of our efforts run on it.
How was the initial setup?
The initial setup was super easy. It took 15 minutes to setup.
What other advice do I have?
I advise others to use the solution. I would tell others to use the serverless option, but not for people near Frankfurt, as the serverless interface is unavailable for Google Cloud in Frankfurt.
I would give it an eight out of ten as it's easy to use and quick to start.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Principal Engineer at a financial services firm with 10,001+ employees
Self manages, reduces operations times, and feature rich
Pros and Cons
- "MongoDB Atlas is a platform as a service and it has proven to be particularly valuable due to its self-managing nature. This has allowed us to minimize the amount of time and effort required to manage it, as it effectively manages itself. Additionally, it is a complete solution when looking at its features."
- "A few areas that we have noticed as being problematic with the MongoDB Atlas include user access to the platform. Currently, it is difficult to restrict and control what actions a user can perform within the solution, which poses a challenge from an internal auditing perspective."
What is our primary use case?
We use MongoDB Atlas for all of our payment transaction processing.
How has it helped my organization?
The are many advantages that we have experienced while utilizing the MongoDB Atlas. By working with this tool, our teams have been able to progress quickly without the need to involve any internal provisioning departments. This empowers application developers to independently manage the scaling up and down of the database clusters, allowing the database to be treated as an integral component of the application itself. As a result, this has significantly streamlined the development process and increased efficiency.
What is most valuable?
MongoDB Atlas is a platform as a service and it has proven to be particularly valuable due to its self-managing nature. This has allowed us to minimize the amount of time and effort required to manage it, as it effectively manages itself. Additionally, it is a complete solution when looking at its features.
What needs improvement?
A few areas that we have noticed as being problematic with the MongoDB Atlas include user access to the platform. Currently, it is difficult to restrict and control what actions a user can perform within the solution, which poses a challenge from an internal auditing perspective.
For how long have I used the solution?
I have been using MongoDB Atlas for approximately five years.
What do I think about the stability of the solution?
My overall impression of the stability of the MongoDB Atlas is incredibly positive. From our experience, it has proven to be highly reliable and efficient in its operation. The fact that it has built-in features such as auto-scaling and automatic updates enhances its stability even further. Additionally, its performance management capabilities, particularly in regard to indexing, are truly impressive. This level of stability has allowed us to focus on other tasks, as we do not have to frequently return to make adjustments or resolve issues with the database.
What do I think about the scalability of the solution?
The scalability of the solution is amazing. We plan to increase our usage.
How are customer service and support?
There have been instances when we have needed to reach out to the technical support team for assistance. In order to ensure the highest level of security and connectivity, we have implemented measures, such as utilizing Google Private Connect and engaging with MongoDB Atlas. These actions were necessary to effectively resolve any questions or issues that arose.
The technical support team at MongoDB Atlas is incredibly friendly and accommodating. They make you feel like more than just a client and their expertise in technology is exceptional. Unfortunately, there has been some fluctuation within the team and it is rare that we are able to speak with the same person on multiple occasions. However, despite this, they consistently go above and beyond in providing assistance and resolving any issues.
I rate the support from MongoDB Atlas a seven out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I have not used another solution similar to MongoDB Atlas.
How was the initial setup?
The initial setup process for this specific item is incredibly straightforward and simple, requiring only a few clicks of buttons to initiate its deployment. This makes it incredibly user-friendly, as even individuals with limited technical knowledge or expertise are able to complete the setup with ease. Its design is foolproof, which is a testament to its efficiency and accessibility.
The deployment process consisted of several important steps. Firstly, we logged into the MongoDB Atlas database to access the cluster that we desired to deploy. We specified the size we wanted and then initiated the deployment process. After completion, the solution was up and running and accessible through the internet.
The deployment takes only a few minutes.
What about the implementation team?
The solution was internally managed and deployed.
What was our ROI?
The return on investment comes from the engineering experience. That's been a good return on investment.
What's my experience with pricing, setup cost, and licensing?
The price of MongoDB Atlas is highly affordable.
When comparing the costs of managing the data internally versus utilizing an external solution, it is significantly more cost-effective to choose the latter option. The external solution saves on the resources and expertise needed to manage the data in-house, making it a more economical choice.
The standard license that we have is a basic agreement that covers most of the typical usage requirements. However, we understand that each client has different needs and therefore, we are open to negotiating discounts and custom usage agreements. As far as fees go, we do not have any additional charges other than the standard license. On rare occasions, they might offer training or consultancy services which might incur additional charges, but these are typically communicated beforehand and agreed upon.
Which other solutions did I evaluate?
Before making the ultimate decision to select MongoDB Atlas as our database platform, we thoroughly evaluated several other options that were available to us. We had access to the Cassandra database system and the Relational Database Service (RDS), as well as our existing traditional database systems such as Oracle. All of these options were carefully examined and evaluated to ensure that we were making the best decision for our needs.
The choice to utilize the MongoDB Atlas was made due to the complexity and richness of the data sets that needed to be stored. The team evaluated other options, including Amazon's DynamoDB, but found that MongoDB Atlas was seamless and was a better fit for their needs. The benefits of using MongoDB Atlas include the ability to handle complex data without the constraint of a strict schema. There have not been any drawbacks or negative experiences in using this solution, as the team has consistently found it to be effective and efficient.
What other advice do I have?
I use the solution daily.
My advice to others is for them to use the solution and stop doing everything themselves.
I rate MongoDB Atlas a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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