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MikroTik Routers and Switches Room for Improvement

IT Systems Engineer at Mozolo Technologies

We've had difficulties allocating different hubs with different IPs. At times, some users use it on one range and can access computers on another range. We thought isolation would help, but it hasn't. When you assign IP addresses to ports, people can still access those ports, and that's really frustrating.

The solution doesn't offer very good documentation. When we had questions around isolation and allocating different hubs and IPs, we couldn't find any verifiable answers.

The solution's website isn't that good. When I go to it, I can't find what I'm looking for. However, if I go to a third party's website, I can easily find the information.

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Information Technology Manager at a logistics company with 51-200 employees

My first impressions of the MikroTik router I have are that it is old and slow. I would like to see a higher throughput in the switch. The throughput speeds are killing us. Our VPN speeds are not up to par. MikroTik may make some routers and switches that do have higher throughput, but the models that we are using are not in that group of products.  

The security itself is lacking. For instance, most later model routers have web filtering so we can filter out websites and types. I would like to just be able to go in and say that I want to block out porn sites, or I want to block out hate speech — whatever the case may be. I would like to do that and get it done in an expeditious manner and have it work as expected. There is nothing like that type of simplicity and functionality in this router.  

So, the two main things that I look for in a router — speed and filtering by classification — are two things that I did not see. It is working, so I kind of leave it alone for right now because I do not really have the time to figure out what is making it work at all.  

I do know that the interface is very archaic-looking. It does not seem like the ease-of-use was a major concern in the development of the product. It is not very good in the area of user-friendly.  

Another problem that I do not like about the MikroTik routers is that I have to use a specific program called Winbox to access it and configure it. I should not be limited to accessing the configuration using just one tool.  

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Principal Consultant at a tech services company with 51-200 employees

As far as improvements, there are basically only two things I would suggest. First, I think they should provide extensive training for the new releases of products, especially in the LTE space. Second, they could spend more time ensuring that their OS releases are more stable, rather than waiting for things to fall apart on the customer's premises before they make the necessary changes.

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Learn what your peers think about MikroTik Routers and Switches. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
564,997 professionals have used our research since 2012.
Manager, Technical Planning and Solutions Design at Galaxy Backbone Ltd

The routers that this vendor makes are quite small and I think that they should make their products such that they conform to what the industry is used to. Not that it matters from a technical perspective, but often, customers see the size of the router and they think that it is used for a small environment because of its size. They look at the router and because it doesn't look like the Huawei or Cisco models, they think that it is underpowered because of the size. If they changed the external look and feel of the products to match what the enterprise environment is used to, then it would be good. Again, in no way does it affect the performance. Rather, it's just the perception.

They should improve technical support and make direct access available to the customers.

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Engineer in Computer Sciences at a government with 201-500 employees

Next year, we are planning to buy a hardware firewall from Sophos. The firewall and the VPN features in MikroTik are a little bit hard to set and are not user-friendly in terms of configuring those features. 

The protection of the web servers, VPN, and spam mail management, will be better in the Sophos model which we want to buy. We'll still use MikroTik for routing between our objects, however, for the main firewall features and VPN features, we want to use something more specific for this job.

There's a new VPN protocol called WireGuard. It's very good to implement MikroTik in the router as firmware. It is more configurable, with WireGuard. It's very practical.

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B2B Product Management at a comms service provider with 201-500 employees

Better security is always better. If they can continue to improve in this area, that would be ideal.

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Chief Solutions Architect at Tech2go Strategic IT Solutions

They lack the extended warranty for the equipment. They only provide a warranty for one year as compared to the other vendors who offer a warranty for three years, five years, and lifetime, etc.

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Solutions architect at NetSys

The MikroTik weblog, web user log, was supposed to be remotely accessible. However, it was not as good as I had wanted it to be. I found its functionality disappointing. There's no proper interface. They show only IPs but not the DNS address or complete address. It only shows the IP addresses. Also, they only show real-time data and not the history of the user's log address. We would like to see a history on a daily, weekly, or monthly basis.

The solution needs to improve its security firewalls and mirror that of, for example, Sophos, or FortiGate.

The solution needs to focus on UTM in its devices.

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ICT Manager/Systems Administrator at a university with 201-500 employees

The solution needs to offer better documentation. That is what is lacking right now.

The user interface could be a bit better. It could be a bit more user-friendly with a bit of a re-design.

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Director at Navyug Networks

It could be more scalable. Product awareness could also be better. There's a lack of awareness when it comes to MikroTik. People only know about Cisco and others, and they won't rely on MikroTik. This is primarily because of hardware limitations. While this product is good economically, it's unsuitable for high-end projects. In the next release, I want this product to be more compatible.

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Senior Network Administrator at Calm blue ambassador - abcallcenter

Troubleshooting can be complex.

Sometimes, we see some problems specifically around the upgrading of the software and framework. It's not the upgrading that's hard. It's the fact that there isn't enough space. Typically, if we find we have a lack of space we must upgrade and the issue goes away.

Scaling can be an issue.

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Telecommunications Engineer at Universidad

Technical support could be better. They don't have good support like Cisco. It can also be more stable and scalable.

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Firewall Engineer at a marketing services firm with 1-10 employees

They need to create a license for IBS. I have a lot of clients that have spam on their networks. We need to purchase a firewall inside of this solution in order to make their networks secure from spam and to protect the blocking of wanted public IDs that are put in it. Additionally, there is an antivirus needed.

In the next release, there could be an improved user interface.

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Network Security Engineer at a outsourcing company with 1,001-5,000 employees

The manageability of the web-based UI needs to be improved. I still prefer to use the Winbox application.

It would be great if they included some next-generation features in the future.

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Manager at Truenet

The Soft-GRE support needs to be improved.

To use this product, people must have some network knowledge and a little bit of training on the MikroTik devices.

The payment conditions from the manufacture need to be improved. Nobody wants to pay immediately, especially for large companies like ISPs and big corporations.

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CEO & Founder at Dextro Solutions LLP

They can improve the way the user interface is laid out. Their user interface is slightly geeky. There is more than one way to do the same thing in the user interface, and they need to work on that. 

They should also provide official training and webinars to help us understand all of its capabilities and to be able to set it up easily.

It would be good if it comes with included tech support.

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Director at a tech services company with 11-50 employees

This solution is good, but my network is growing and it is no longer sufficient for us. We are considering a Hybrid model or we will replace MikroTik with another good OEM, such as Cisco, or Juniper.

There are limitations to how many users you have simultaneously. It's a max of 300 users.

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General Manager at Qhawariy

This product could offer better integration with VPNs. We have a SOC for network monitoring and all of our clients are connected to it. Through the SOC, we integrate our clients with our VPN.

The switching capabilities could be improved. These devices have a lot of potential but need to improve first.

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IT Infrastructure Engineer at a tech services company with 11-50 employees

It would be very good if these products are accessible via different kinds of shells and GUI. It will make these solutions very usable.

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Senior System Engineer at a tech services company with 1-10 employees

The batch management could be improved. 

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IT Manager at Yayasan Darul Quran Mulia

The overall performance could be improved. The CPU load is too high. This causes the Internet to lag. 

MikroTik should be open source.

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Head of Information technologies systems department at a manufacturing company with 51-200 employees

MikroTik does not have a wireless solution. If they created a high-performance wireless solution we would deploy it in our infrastructure.

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Learn what your peers think about MikroTik Routers and Switches. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
564,997 professionals have used our research since 2012.