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Manager, Data Science at a outsourcing company with 10,001+ employees
Real User
Top 10
Nov 19, 2025
Has improved project turnaround by enabling rapid deployment of custom AI agents
Pros and Cons
  • "Having Azure AI Foundry as a tool has benefited our organization significantly because our team has five data scientists, and this type of tool makes everything much faster."
  • "I would appreciate it if Microsoft could improve Azure AI Foundry by releasing new features immediately because sometimes we have to wait for weeks or months to use them."

What is our primary use case?

My main use case for Azure AI Foundry is deploying custom AI agents.

What is most valuable?

What I like the most about Azure AI Foundry is customizing the agent and deploying a custom agent that is only for our company, not a shared AI.

The feature of being able to pick the right models has been the most beneficial for enhancing our customer service because some AI models are more expensive but slower, while others are faster and cheaper, allowing us to pick the right model for the right task that we are trying to solve.

Having Azure AI Foundry as a tool has benefited our organization significantly because our team has five data scientists, and this type of tool makes everything much faster. In the past, if we wanted to do machine learning and classification on our projects, we had to spend three months, but with the generative AI integration, we can finish things in a week.

Azure AI has improved decision making in our organization considerably.

What needs improvement?

I would appreciate it if Microsoft could improve Azure AI Foundry by releasing new features immediately because sometimes we have to wait for weeks or months to use them. Since these technologies are changing rapidly, once we decide on the platform and choose Microsoft, everything goes with Microsoft, which makes it difficult to move things around.

For how long have I used the solution?

I have been using Azure AI Foundry for two to three years.

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What do I think about the stability of the solution?

I have experienced some downtime, crashes, and performance issues.

How are customer service and support?

I evaluate customer service and technical support positively because we have the enterprise license, which allows us to prioritize serious issues, ensuring that Microsoft support responds quickly.

I would rate my customer service and technical support experience as around eight. I give it an eight because sometimes the first person I talk to might not know everything, leading to an escalation to the second or third level, which results in some process overhead on the time we need to spend.

Which solution did I use previously and why did I switch?

Prior to adopting Azure AI Foundry, we used AWS to address similar needs.

How was the initial setup?

I would describe my experience with deploying Azure AI Foundry as smooth, as I don't have any major issues. The deployment model for Azure AI Foundry is mostly on the cloud.

What was our ROI?

We don't really focus on the financial aspect, as our company is a non-profit, but we mostly focus on engagement, working with the government and the industry. I cannot say we've seen a significant return on investment.

What's my experience with pricing, setup cost, and licensing?

I would say the pricing, setup costs, and licensing for Azure AI Foundry are very expensive, but still cheaper than hiring an additional position because the AI reduces many workloads that we have to do, enabling us to use Azure AI Foundry to solve some of the tasks instead of hiring another person.

Which other solutions did I evaluate?

Before selecting Azure AI Foundry, we considered solutions from AWS, Elasticsearch, and other companies, but we ended up using Azure AI Foundry because it functions as a comprehensive platform, not just one software, providing all the tools that we need.

What other advice do I have?

Azure AI Foundry scales effectively with our growing needs, serving our requirements successfully. We have expanded usage of Azure AI Foundry considerably. The process of expansion has been smooth, mostly just involving increased payment. I assess the stability and reliability of Azure AI Foundry as ten out of ten. My advice to another organization considering Azure AI Foundry is that Microsoft offers many AI models available that are very easy to use compared to any other cloud services. I would rate this product eight out of ten overall.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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reviewer2892570 - PeerSpot reviewer
technical lead at a tech vendor with 201-500 employees
Real User
Top 20
Sep 2, 2026
Integrated AI agents have transformed support workflows but governance setup still needs refinement
Pros and Cons
  • "Microsoft Foundry has significantly reduced development cycles for AI applications and agents."
  • "Suggestions for improving Microsoft Foundry relate to setup complexities. Achieving strong governance setups requires extensive configuration, particularly with role-based access and Azure policies, which can be costly for large-scale deployments."

What is our primary use case?

Microsoft Foundry's main use cases include integration, offering more than ten thousand connectors, MCP servers, APIs, and model graphs, including Fabric IQ. The platform also provides capabilities for retrieval augmented generation (RAG) applications for generative AI. Content retrieval filters and governance are easily accessible features.

In my daily use of Microsoft Foundry, I utilize it for customer support and services integrated with Microsoft 365 to handle tickets. The agents summarize customer history to assist support staff in taking the best actions. Microsoft Foundry agents act in Teams to automatically draft responses for customer queries and route complex cases to human agents. For report generation, scheduling, and approval, I interact with Microsoft Office tools, Copilot, and Teams.

For AI governance and tracking AI models in my daily work, I utilize centralized catalogs, which include many model catalogs such as Anthropic and OpenAI, and manage roles including role-based access control (RAC) and role workplace access. I can effectively manage generative AI model compliance while using filters to avoid bias and malicious content.

What is most valuable?

The best features Microsoft Foundry offers include AI model selection, agent development, governance, and deployment of automation and AI agents. It has model access and optimization features, with more than ten thousand models available from sources such as OpenAI, Meta, Google, and Hugging Face. I can fine-tune and control those models with minimal coding and utilize agent deployment through the Microsoft agent framework, serverless hosting, and one-click deployment.

The main features also include enterprise governance and security with Microsoft Intra agent ID, role-based access, and built-in observability tools such as dashboard tracking and monitoring. Microsoft Foundry's governance and security capabilities include a built-in observability dashboard for tracking, monitoring, and evaluation. Microsoft Intra agent ID facilitates centralized identity and policy enforcement, supported by role-based access control, content filters, network isolation, and safeguards against bias and malicious content. These enterprise governance and security offerings provide substantial value.

What needs improvement?

Suggestions for improving Microsoft Foundry relate to setup complexities. Achieving strong governance setups requires extensive configuration, particularly with role-based access and Azure policies, which can be costly for large-scale deployments. Managing costs for model routing, tuning, and the necessary training for teams adopting AI agent development pose challenges while ensuring compliance with organization regulations.

Initiating with small pilot or automation workflows for scalability would be beneficial. However, complexities such as change management surrounding costs for tweaking and tuning models, along with the complexity of role-based governance setups, need attention for better outcomes.

For how long have I used the solution?

I have been using Microsoft Foundry for around three years.

What do I think about the stability of the solution?

Microsoft Foundry is stable based on my experience utilizing tools across Dynamics, Power Platform, and various connectors, providing reliable automation for customer feedback and accurate insights for Power BI dashboards.

What do I think about the scalability of the solution?

I initially trialed on-premises applications and have since expanded to include cloud applications and external customer AI flows. Microsoft Foundry has adequately catered to my scalability needs and provided a positive experience, optimizing for user increases.

How are customer service and support?

I have not reached out for customer support for Microsoft Foundry, as administration manages tasks related to pricing and support.

Which solution did I use previously and why did I switch?

Before Microsoft Foundry, I used AI Builder capabilities along with Hugging Face and various AI models for agent development on the Microsoft platform, employing Microsoft Automate solutions prior to leveraging Microsoft Foundry.

How was the initial setup?

Microsoft Foundry is initially deployed on-premises and will transition to a hybrid model. I have implemented an internal organizational chatbot and customer-facing AI agents, first starting from the on-premises setup.

What was our ROI?

I have conducted case studies regarding investment returns from Microsoft Foundry, evaluating pricing structures and AI model utilization. These metrics assist in pre-calculating time, effort savings, and reductions in staff needs, contributing to improved cost management outcomes.

Which other solutions did I evaluate?

Considering Microsoft Foundry, I evaluated options within the Microsoft ecosystem, including Power Platform, Dynamics 365, and Azure Cloud. My choice was influenced by organizational alignment with Microsoft technologies.

What other advice do I have?

I make extensive use of Azure AI services, particularly Document Intelligence, which aids in reading and categorizing enterprise documents while extracting key information. Additionally, Azure Language and Speech services are utilized for transcribing meeting calls and extracting critical data from recorded interactions, proving to be notably impactful.

The increasing complexity of Microsoft technologies such as Power Apps, Dynamics 365, and Power APIs can lead to a need for distinct training and case studies to guide AI chatbot and agent development. These challenges become apparent when designing enterprise-scale agents or RAG applications for content generation.

I develop AI agents primarily for customer support and approval tasks, utilizing Foundry Agent Service effectively. This has streamlined agent deployment by leveraging knowledge bases and responding to queries efficiently. I look forward to enhancing RAG applications focused on generating responses for customers.

I employ RAG pipelines and various models including Hugging Face, which provide pre-trained transformers, enhancing my experimentation with different AI models. These versatile AI models increase efficiency, with model routing and effective prompt management proving to be beneficial.

Microsoft Foundry has significantly reduced development cycles for AI applications and agents. I started with smaller AI agents for approval flows and progressed to customer feedback and support, utilizing Microsoft 365 and developing dashboards for Power BI. The learning curve involves security setups and multi-agent workflow training, though it has shortened deployment times through Microsoft Foundry and SDK despite initial challenges.

I deploy AI applications on the cloud for customer support and generate queries. My AI applications encompass direct customer interactions through knowledge bases, ensuring that unresolved queries are routed to human assistance. Implementing AI applications on the cloud has facilitated compliance with safety regulations through role-based access and policies.

Change management is positively affected by AI agents in Teams, facilitating smooth change requests and deployment. Data security is enhanced by regulating standards and grounding responses from AI, which helps significantly with governance and security. Change management is evident when needing any modifications and ensuring adaptation for enterprise requirements, contributing to improved collaboration and workload reduction through AI assistance.

Since I started using Microsoft Foundry alongside Dynamics 365 and the Power platform, it has positively impacted my organization by utilizing pre-built connectors and Microsoft Graph grounding to create various Power BI dashboards. It helps generate AI agents as well as RAG applications for generative AI and supports multiple agent workflows, efficiently routing feedback to customer support teams. The AI agent responds to customer queries and resolves issues, which is beneficial through the Microsoft Agent Framework SDK, coupled with the available models for fine-tuning and performance optimization.

I advise those considering Microsoft Foundry to have a basic understanding of the Microsoft ecosystem, which streamlines implementation and feature utilization. Familiarity with tools including Dynamics 365 and Azure Cloud enhances experience with AI models and applications, making the learning curve more intuitive.

I rate Microsoft Foundry seven out of ten overall.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Sep 2, 2026
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August 2026
Learn what your peers think about Microsoft Foundry. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
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PeterOjo - PeerSpot reviewer
IT Specialist at LandAfrique Group
Real User
Top 20
Aug 31, 2026
AI tools have improved daily work efficiency and simplify building apps and agents
Pros and Cons
  • "Microsoft Foundry has helped reduce the time taken for AI app and agent development cycles in our organization."
  • "I have concerns about pricing."

What is our primary use case?

I am using Microsoft Foundry solution. Microsoft Foundry has different models that allow me to access various types of AI models. I am currently utilizing different types of AI models through these capabilities.

We are planning to integrate AI agents in the future. We are thinking about developing this capability as part of our roadmap.

We utilize Azure AI Search, RAG, and similar capabilities. When it comes to Azure search features, I find Azure Speech, Content Understanding, Document Intelligence, and Azure Language impactful in our use cases.

Regarding the observability features in Azure, I have found the observability features to be the most useful and impactful for our organization.

What is most valuable?

AI and Copilot features are something that everyone in the organization makes use of in place of prompts and documentation across all of Office 365. We are making use of these features on a daily basis in our work. The prompts, language base, and data analytics perspective are valuable to us. Additionally, the data exploration and reporting creation capabilities are beneficial.

For Power BI, we make use of it for business intelligence and reporting. The dashboard reporting and Copilot-generated insights inside Power BI are particularly valuable to our organization.

What needs improvement?

Microsoft Foundry can be improved and enhanced in the future in several ways. From a features and functionality perspective, there are missing features that I would like to see included or enhanced, apart from the consolidated product.

I have concerns about pricing. Although we currently are using a Microsoft Partner, the pricing model is a concern for us. The yearly changes in pricing help us plan our budget before entering a new fiscal year, and I find this acceptable because we can include it in our budget planning. However, if there were a way to reshuffle the payment structure to be more cost-effective based on user base, that would be beneficial.

I would appreciate if Microsoft could make an adjustment in the payment structure for each license and add-ons. If I want to pay for a particular license, there should be more beneficial features and value included inside rather than having to pay for multiple add-ons separately. Having one comprehensive license with everything included at once would work better for our organization than managing multiple add-ons. I understand that an all-in-one tool might be expensive and organizations may not use all the tools in a single license, but the current add-on model creates challenges.

For how long have I used the solution?

I have known Microsoft for a while and have been working with Microsoft tools for approximately four years. I can really vouch for Microsoft, and that is why we make use of Microsoft. Microsoft is the best recommendation for me for any staff and any organization.

What other advice do I have?

Microsoft Foundry has helped reduce the time taken for AI app and agent development cycles in our organization. I would recommend Microsoft to other organizations who are considering solutions for their environment.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Aug 31, 2026
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Yogendra Naik - PeerSpot reviewer
Advisory Specialist Master at a tech vendor with 10,001+ employees
Real User
Top 5
Nov 19, 2025
Improved chatbot response time with integrated caching and control features but still requires deeper orchestration and third-party integrations
Pros and Cons
  • "The feature of Azure AI Foundry that I prefer most is the guardrails, as it is much easier than the one that Bedrock in AWS provides."
  • "I would improve Azure AI Foundry by adding more functions within Foundry itself, as right now it is quite basic in what it does."

What is our primary use case?

Our main use case for Azure AI Foundry is that we built a chatbot and use Foundry as a control plane where we configured the content moderation and model precision, along with many guardrails.

The Azure AI Foundry feature that has been most beneficial for enhancing customer experience is the integration of Azure Purview with Foundry because AI is data, context, and intelligence. Now that we have this integration, I want to ensure I can tag the data and model throughout the AI life cycle.

I measure this improvement by looking at the deployment of the chatbot for an insurance customer, which was providing responses very slowly. We tried everything in Foundry, but it was not improving, so we deployed Redis Cache in front of it and made a copy of all the questions from the chatbot, which made the response faster. We made architectural changes within Foundry and integrated with Redis Cache to improve the speed of the chatbot. It's similar to how your phone with Maps works—if you stay in a hotel and look up the location once, the second time it automatically asks if you want to go there. We implemented caching before Foundry and the chatbot.

What is most valuable?

The feature of Azure AI Foundry that I prefer most is the guardrails, as it is much easier than the one that Bedrock in AWS provides. The fact that it is integrated with Defender for Cloud allows me to see the metrics in Defender for Cloud, which is the CISP.

This feature benefits a company because I can get the posture of AI across the cloud, which was a missing part. People talk about the system, but I need to do the overall posture, which means infrastructure, apps, and context.

What needs improvement?

I can only assess the integration of Azure AI Foundry with existing cloud services for Azure. While I find it pretty simple, I think there is more that could be done in Foundry that is missing, as there are third parties such as AIM Security and PromptFeed that are not integrated in Foundry as of now.

I would improve Azure AI Foundry by adding more functions within Foundry itself, as right now it is quite basic in what it does. I would also enhance integration with Azure policies and Azure functions where orchestration can be done.

For how long have I used the solution?

I have been using Azure AI Foundry for just over six months.

What do I think about the stability of the solution?

I think the stability and reliability of Azure AI Foundry are good, as clients are mostly experimenting and doing small-scale testing and proofs of concept, and at this point, it is working well.

How are customer service and support?

I have not come across customer service and technical support from Microsoft for Azure AI Foundry, but from my past experience, it has sometimes been hit-and-miss. I have not tested it for Foundry, but in the past, you sometimes get good service and sometimes it has been circles.

How would you rate customer service and support?

Neutral

What was our ROI?

The biggest return on investment for someone who uses Azure AI, from my point of view, includes the playground and guardrails, as these are the two biggest investments. The playground is where you can deploy the model and test, and guardrails serve as the protection mechanism.

Which other solutions did I evaluate?

The main differences between Azure AI Foundry and other tools are that Foundry is a catch-all, one bucket, while in AWS, there are Bedrock and SageMaker, which are more spread out and do a lot more than Foundry.

What other advice do I have?

Azure AI Foundry's data visualization capabilities play a pretty basic role in optimizing my operations, as I would prefer to use a third-party tool such as Tableau that provides even more visuals.

I have not utilized Azure AI Foundry's predictive analytics feature.

Azure AI Foundry has improved decision-making in my company.

I would describe the experience of the deployment of Azure AI Foundry as not challenging, but I think it is still in a growing phase and not enterprise-grade in terms of doing a lot of things. However, I need to understand how intuitive it is to configure and set up.

My advice to other companies considering Azure AI Foundry is that it should be a foundation, and then you have to supplement it with something else. Start with the foundation, which is Azure AI Foundry, and then build on top of that, as Foundry is not the only solution. I would rate this review overall at 6.5 out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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reviewer2778480 - PeerSpot reviewer
Project Manager at a legal firm with 1,001-5,000 employees
Real User
Top 20
Nov 20, 2025
We have explored new AI opportunities while maintaining data privacy through regional processing controls
Pros and Cons
  • "Azure AI Foundry has affected our management of privacy, performance, and compliance primarily based on our location in the UK, where it is more focused on the region in terms of where that data is being processed and who has access to it, which is hopefully no one other than us."
  • "One of the big things Azure AI Foundry could improve is continuously evolving the governance elements and how, while I know they exist, the more control we can have over different elements and observation of what different agents are doing, the better."

What is our primary use case?

We are still quite early in our understanding of what Azure AI Foundry can do for us, and we have plenty of use cases where we think AI can help. I am in the legal sector in the UK. For example, I think there are scenarios with lots of legal processes which could be digitized, and you could leverage AI for that, specifically looking at agents and how they can do some of that heavy lifting. We are developing and considering developing AI agents, and we plan to incorporate Azure AI Foundry Agent Service.

What is most valuable?

Azure AI Foundry has affected our management of privacy, performance, and compliance primarily based on our location in the UK, where it is more focused on the region in terms of where that data is being processed and who has access to it, which is hopefully no one other than us.

Regarding security, compliance, or governance features with Azure AI Foundry, I am not the best person to ask on that. However, I know that the fact that there is lots of customization possible really helps us. For instance, using that regional example, I know that we can process data in select regions, which is a really good example of how we can limit our risk exposure based on our governance policies and our regulators.

What needs improvement?

One of the big things Azure AI Foundry could improve is continuously evolving the governance elements and how, while I know they exist, the more control we can have over different elements and observation of what different agents are doing, the better.

For how long have I used the solution?

I have only been using Azure AI Foundry in my current role for about twelve months.

What do I think about the stability of the solution?

I would assess the stability and reliability of Azure AI Foundry as quite good since I have not experienced any downtime, crashes, or performance issues. We are very early in the process.

How are customer service and support?

I am trying to speak on behalf of our IT colleagues regarding Microsoft Support, which they use all the time, and from my understanding, their support offering is quite good. I would rate it as a nine, with always room for improvement.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Prior to adopting Azure AI Foundry, we had other AI solutions, but I do not think they necessarily cross direct paths with Azure AI Foundry.

What was our ROI?

It is too early to say how Azure AI Foundry has helped reduce the time taken for AI app and agent development cycles in our company, unfortunately, but we hope that it will be significant.

Which other solutions did I evaluate?

I do not think there were many solutions we actually considered before selecting Azure AI Foundry because this was all part of our Microsoft infrastructure, so it was a straightforward decision from our perspective.

What other advice do I have?

We are deploying AI applications in a cloud environment. A lot of this is obviously relevant to Azure AI Foundry, but we also look at other solutions that are SaaS-based products, which are obviously cloud products. In terms of Azure AI Foundry, we would be cloud.

I believe we are utilizing Azure Machine Learning as a firm, but I do not think there is much that we are using there at present.

I do not have any experience with machine learning that I can speak about.

I could not confidently say which AI services we are utilizing or realizing the most impact from on a business level, to be honest. Anything I would say on that might be misleading.

I think we are using Bing and RAG, but I am not one of the IT colleagues who would be able to tell you in terms of what that looks like and what impact they have had.

I plan to use it in the future.

I have very limited experience with it, and it is more conceptual rather than having actually put something out there in the wild. It is very much controlled, with only a couple of IT experts involved.

I do not think we are using Azure AI Foundry Models for assessing various types of AI models so far. We are aware it exists; we have done some very brief testing on it, but nothing significant.

I think for us, it is still this huge opportunity with Azure AI Foundry. We have not seen any direct value from it yet, but we have a huge bank of opportunities that we want to try to develop in Azure AI Foundry for, so I think that is as much as I can say on that.

My experience with pricing, setup costs, and licensing of Azure AI Foundry is quite limited, so I do not know much about it.

I have not been involved in the deployment of Azure AI Foundry as yet, but I hope to be involved at some stage.

I would rate this review experience a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Ryan Bharat - PeerSpot reviewer
IT Manager at a manufacturing company with 1,001-5,000 employees
Real User
Top 10
Nov 19, 2025
Has provided a centralized view to monitor agent performance and streamline daily operations
Pros and Cons
  • "The features of Azure AI Foundry that I appreciate the most include the containment of all the agents and the ability to see all agents in a single dashboard and to have access to all of them from one portal."
  • "Azure AI Foundry can be improved by adding educational features."

What is our primary use case?

The main use cases are to house our agents, to keep our agents organized, and to check the lifecycle of our agents and if they're performing or have any errors.

What is most valuable?

The features of Azure AI Foundry that I appreciate the most include the containment of all the agents and the ability to see all agents in a single dashboard and to have access to all of them from one portal.

Some examples of how its features have benefited my organization include ease of access, being able to see what's functioning, what's not functioning, why it's not functioning, and when it stopped functioning, and to maintain visibility on day-to-day operations.

What needs improvement?

Azure AI Foundry can be improved by adding educational features.

For how long have I used the solution?

I have been working in my current field for 20 years.

What do I think about the stability of the solution?

Regarding stability and reliability, I've had zero downtime with Azure AI Foundry, and it helps fix itself.

There have been no crashes or performance issues unless there was an outage, such as the DNS outage that happened.

What do I think about the scalability of the solution?

Azure AI Foundry scales very well with the growing needs of my organization because of our maturity state.

At this time, we haven't expanded usage. It's just trial and seeing what we can do with it and seeing where it's applicable and where we can push it.

How are customer service and support?

I haven't had to reach out to customer service or technical support for it. It's been self-taught and self-learned so far. I've had no bad experiences with Microsoft support; they always point us in the right direction.

It's difficult to give something an assessment when you didn't reach out, so I'll go with a neutral rating regarding customer service and technical support.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Prior to adopting Azure AI Foundry, my organization was not using another solution to address any needs. Because of how limited my company is in dealing and sharing with their IPP, we wouldn't have been able to go anywhere else. However, because Microsoft is already approved in our entire stack, we can get away with it.

How was the initial setup?

I would describe my experience with deploying Azure AI Foundry as having had no problems. It's all just a learning curve on how I can use it, how I can implement it, and what I can and can't do with it.

What was our ROI?

I wouldn't be able to answer about the return on investment in monetary terms. Based on time itself, there is a great return on investment of time.

Which other solutions did I evaluate?

I have not considered any other solutions before selecting Azure AI Foundry.

What other advice do I have?

My advice to another organization that's considering using Azure AI Foundry is don't be scared and don't be intimidated. It's new, and there is a lack of knowledge, but it helps you build itself. Once you start using it, you'll learn, and it's a trainable model, so you're basically training it and yourself to help develop what you need. I would rate this product an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Roman Baumgaertner - PeerSpot reviewer
Senior Platform Software Engineer at a manufacturing company with 11-50 employees
Real User
Top 20
Sep 2, 2026
Struggled to set up fast AI endpoints but have appreciated the flexible cost control options
Pros and Cons
  • "In general, I think being able to set up something like this with Microsoft Foundry is quite neat."
  • "I was not able to complete my original goal to set up a running endpoint that I could use with my application."

What is our primary use case?

I tried to use Microsoft Foundry because I thought it was a free offering. My initial idea was to set up free endpoints for accessing LLMs so that I could connect my changing applications to such an endpoint.

What is most valuable?

In general, I think being able to set up something like this with Microsoft Foundry is quite neat. I recall looking into it to utilize some of the LLMs without necessarily paying too much for any other solutions while having control over what I'm spending. However, I did not succeed in setting up what I wanted, so I went with another solution instead, which is why I did not use Microsoft Foundry for an extended time. I struggled with getting something running very fast, and then I moved on to a different solution.

What needs improvement?

Regarding the time I invested to understand what is possible with Microsoft Foundry, I wanted to jump into getting a fast solution running within half an hour or one hour. When that did not happen, I moved to something else. I'm not blaming Microsoft or suggesting they did a bad job; perhaps having documentation or onboarding would have been helpful. However, I might have missed that opportunity because I did not spend the necessary time to find and look for it.

I struggled with getting something done very fast, so I didn't want to spend additional efforts investigating this. Since it was for a very short time, I don't recall the details about my struggles with Microsoft Foundry. I think I set up something and tried to connect my application to it, but I was not able to hit the endpoint, which is what I remember.

Looking at accessing the Microsoft Azure platform and Microsoft Foundry, it's similar to other cloud providers. While I had to look around a little, I was able to find where I needed to go for my setup. However, as I mentioned before, I was not able to complete my original goal to set up a running endpoint that I could use with my application.

I think having the documentation and onboarding be more obvious would have helped with Microsoft Foundry. I recall trying to use AI for assistance on how to do the setup, but in February, I found that the AI was not so helpful. I also used external AI to help me find my way, but I did not spend extensive time resolving this. Regarding the documentation, I think it's generally great, but sometimes you need guidance when you're looking for something specific.

For how long have I used the solution?

I have been working with Microsoft Foundry for maybe one or two months.

What do I think about the stability of the solution?

Because I moved on to a different solution, I never reached the point where I can give a quality answer regarding the stability of Microsoft Foundry, as I never reached a point where I had a system running on it.

How are customer service and support?

I did not contact any sort of technical support or customer support regarding Microsoft Foundry.

Which solution did I use previously and why did I switch?

Right now, I'm using some of the providers offering large language models like ChatGPT and Claude. Additionally, I've set up and am using Nvidia's NIM platform where you can configure free endpoints. This way, while doing development, I'm not running into crazy costs since these endpoints are offered for free, and I'm also running things on my local system.

How was the initial setup?

I did not set it up fully to a somewhat working condition.

Which other solutions did I evaluate?

I struggled with getting something running very fast, and then I moved on to a different solution.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Sep 2, 2026
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Jack Boocock - PeerSpot reviewer
Global Head of Technology at Bolder inc
Real User
Top 5
Nov 20, 2025
Uses AI agents to streamline workflows and leverages external function calls for greater flexibility
Pros and Cons
  • "The most beneficial feature of Azure AI Foundry for enhancing customer experience is the ability to use Azure Functions to call things outside of Azure AI Foundry, making it more comprehensive as a feature."
  • "Even though I have only been utilizing Azure AI Foundry for the past four months, I think the understanding between Copilot Studio and Azure AI Foundry is still somewhat unclear regarding which one to use when and why, and how they complement each other is a journey we are currently undertaking."

What is our primary use case?

My main use cases for Azure AI Foundry are agents for specific workflows within the business.

What is most valuable?

The most beneficial feature of Azure AI Foundry for enhancing customer experience is the ability to use Azure Functions to call things outside of Azure AI Foundry, making it more comprehensive as a feature.

Azure AI data visualization capabilities play a significant role in optimizing my operations as it will make it easier for people using the services we provide if they are more visual, making it quite important.

What needs improvement?

I assess the integration of Azure AI Foundry with existing cloud services as good, but it can be improved.

Even though I have only been utilizing Azure AI Foundry for the past four months, I think the understanding between Copilot Studio and Azure AI Foundry is still somewhat unclear regarding which one to use when and why, and how they complement each other is a journey we are currently undertaking.

For how long have I used the solution?

I have been using Azure AI Foundry for the last four months.

What do I think about the stability of the solution?

I would assess the stability and reliability of Azure AI Foundry as strong, as I have not experienced any downtime, crashes, or performance issues. However, Microsoft has had some blackouts recently, so it is more of a general Microsoft concern, not a Azure AI Foundry concern.

What do I think about the scalability of the solution?

Azure AI Foundry scales great with the growing needs of my organization.

How are customer service and support?

I have not had to use customer service and technical support yet on Azure AI Foundry.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

Before selecting Azure AI Foundry, I considered none because we are a very large Microsoft organization, so it is easier for us to stick with what we know.

Prior to adopting Azure AI Foundry, I was not using another solution to address similar needs, although we were looking at other AI solutions. However, because we stick with what we know, we chose Azure AI Foundry.

How was the initial setup?

I would describe my experience with deploying Azure AI Foundry as quite nice.

What about the implementation team?

Everything with Azure AI Foundry has worked well, and I have not faced any challenges.

What was our ROI?

I have not seen a return on investment yet, but I think we will.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing of Azure AI Foundry is that it seems pretty clear, and I can put guardrails around safety and other concerns, so I think that is pretty good so far.

Which other solutions did I evaluate?

What led me to consider the change to Azure AI Foundry was all of the following: performance, cost, support, and scalability.

What other advice do I have?

What I appreciate most about Azure AI Foundry is all of it, which is why I am using it.

I have not seen benefits from the features of Azure AI Foundry yet because we have just started out on our journey, but I think they will significantly benefit us when we can get the use case right.

I have not utilized Azure AI Foundry's predictive analytics feature.

Azure AI Foundry has not improved decision-making in my organization yet, but I believe it will when we use it in production.

Since I have been utilizing Azure AI Foundry for the past four months, my advice to another organization considering it is to pursue it; it would be unwise not to try it. I rated this review an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2778585 - PeerSpot reviewer
Staff Software Developer at a tech vendor with 1,001-5,000 employees
Real User
Top 20
Nov 20, 2025
Has reduced development time by streamlining agent workflows and consolidating AI tools
Pros and Cons
  • "Azure AI Foundry has helped me reduce the time taken for AI app and agent development significantly because it takes over a lot of the infrastructure work of connecting to these models."
  • "My biggest critique is some of the fragmentation of their different AI services they have, including AI Open, OpenAI, Azure OpenAI, and Azure Foundry. They feel very disjointed sometimes, so having a unified single experience for all of that would be ideal."

What is our primary use case?

My main use cases for Azure AI Foundry are agentic workflows. I do completions, such as chat completions, and other agent building and maintaining models within Azure. I am utilizing Document Intelligence and Content Understanding services of Azure AI Foundry. I use Azure AI Search for RAG capabilities. I use it to build knowledge bases for my models to work on so they have context of what our business processes are. I am using Azure AI Foundry models for accessing various types of AI models. I primarily use the GPT models right now, but I'm evaluating other options, especially with the new capabilities that have been built and released this week.

What is most valuable?

Azure AI Foundry has helped me reduce the time taken for AI app and agent development significantly because it takes over a lot of the infrastructure work of connecting to these models.

The security, compliance, and governance feature that has been most useful or impactful for me is probably governance over what models are deployed and where they're being called from. In security, I am managing and knowing what agents are out there running under our organization, and where and how they're being used.

The observability feature that has been most useful for me includes governance components built within Azure AI Foundry that help expose data and information about what we're doing within the platform.

The feature I appreciate the most about Azure AI Foundry is the centrally contained, managed aspect of being a one-stop shop for us to build out our AI ecosystem.

What needs improvement?

I think Microsoft has been improving these, especially with some of the announcements they had this week, but my biggest critique is some of the fragmentation of their different AI services they have, including AI Open, OpenAI, Azure OpenAI, and Azure Foundry. They feel very disjointed sometimes, so having a unified single experience for all of that, which I think is what they're trying to do here with Azure AI Foundry and some of the improvements that they've made, would be ideal.

For how long have I used the solution?

I have been using Azure AI Foundry for a year and a half.

What do I think about the stability of the solution?

I assess the stability and reliability of Azure AI Foundry as very good. I haven't had downtime yet, but my use cases are limited, so I haven't had extensive always-on uses of it yet, and we also haven't seen any downtime.

What do I think about the scalability of the solution?

The platform expands to all of our needs without us really having to do anything, so scalability is definitely there.

Which solution did I use previously and why did I switch?

I did not consider other solutions before because we are a Microsoft shop, so we quickly narrowed in on Azure AI Foundry, which is our primary tool because it fits within the ecosystem of where we're running our software and where all of our corporate data is stored.

What was our ROI?

At this point, I'm still investigating use cases, and I do not have an active return on investment that I've seen yet, but once I deploy these use cases out across our business, I hope that will materialize.

What other advice do I have?

I do not utilize Azure Machine Learning yet, but it's something that I'm actively investigating.

In deploying Azure AI Foundry, a lot of it is just learning AI development, which isn't necessarily something specific to Azure, and then consolidating on which service really fits our needs. That was where the challenges were, but otherwise, it's somewhat smooth.

I would rate this product an 8.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Cédric Ferron - PeerSpot reviewer
Directeur Des Ventes at Ited
Real User
Top 5
Nov 20, 2025
Security features have supported customer implementation and simplified internal procedures
Pros and Cons
  • "The most beneficial feature for enhancing our customer experience is that it is easy to use for them and for us to implement."
  • "Azure AI Foundry could be improved with better integration within all the other tools from Microsoft."

What is our primary use case?

My main use case is customers' implementation.

What is most valuable?

I like the security part of Azure AI Foundry the most.

The most beneficial feature for enhancing our customer experience is that it is easy to use for them and for us to implement.

I assess the integration of Azure AI Foundry with existing cloud services as easy.

The data visualization capabilities of Azure AI Foundry play a significant role in optimizing our operations.

It helped us grow our AI capacity for our customers and for inside the procedure.

Some examples of how these features have benefited our organization include automation and better comprehension of our procedures.

The technical team has utilized Azure AI Foundry's predictive analytics feature.

Azure AI Foundry has improved decision-making in my organization.

What needs improvement?

Azure AI Foundry could be improved with better integration within all the other tools from Microsoft.

For how long have I used the solution?

I have been using Azure AI Foundry for eight years.

What do I think about the stability of the solution?

I love the stability and reliability of Azure AI Foundry.

I have not experienced any downtime, crashes, or performance issues.

What do I think about the scalability of the solution?

Azure AI Foundry scales really well with our growing needs, especially for the AI part, as it increased the procedure management for us.

How are customer service and support?

I would say our customer service and technical support is a good eight.

I give it an eight because it is not a perfect product; it is a new one, but we still love it and think it can be really useful for us and our customers. It is going to be a good product.

Which solution did I use previously and why did I switch?

I did not consider any other solutions before selecting Azure AI Foundry.

How was the initial setup?

The technical team says deploying Azure AI Foundry is really easier than any other solution that they tried.

What about the implementation team?

The team faced challenges as any solution would present, but they overcame them.

The deployment model is hybrid for the most part.

What was our ROI?

I have seen a return on investment for the customers for the most part.

I measure the improvement through our KPIs that we run into our PSAs and all the ConnectWise tools that we were using.

What's my experience with pricing, setup cost, and licensing?

I would need to ask my technical team about my experience with the pricing, setup costs, and licensing.

Which other solutions did I evaluate?

I would go with the big ones, so maybe with Amazon, but still I am a Microsoft person, so I would not change.

It could be price-wise that led me to change to Microsoft.

What other advice do I have?

I cannot share any data points or examples; that would need to be my technical team.

The advice I would give to another organization considering using Azure AI Foundry is that the faster they get to it, the better they are going to have ROI on the product. I would rate my overall experience with Azure AI Foundry as an eight.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft Foundry Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2026
Buyer's Guide
Download our free Microsoft Foundry Report and get advice and tips from experienced pros sharing their opinions.