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reviewer2189508 - PeerSpot reviewer
Security Analyst at a tech vendor with 5,001-10,000 employees
Real User
Enhanced visibility, useful automated routines, and scales wells
Pros and Cons
  • "The most valuable features of Microsoft 365 Defender are the combination of all the capabilities and centralized management."
  • "The support could be more knowledgable to improve their offering."

What is our primary use case?

We rely on Microsoft 365 Defender for workstation detection across a number of categories, including virus detection, potential unknown application detection, and monitoring for suspicious website interactions, including clicks and access attempts.

I have used Microsoft 365 Defender in the cloud.

How has it helped my organization?

We have experienced significant advantages from implementing Microsoft 365 Defender, as it provides enhanced visibility into workstations and the ability to automatically remediate threats. This means that not every incident requires manual intervention, as certain tasks can be handled automatically, often in conjunction with Microsoft Sentinel.

We are able to ingest collected data from our entire ecosystem. This is an important feature.

We are able to prioritize threats accounts our whole environment.

The solution has helped automate routine tasks and help automate high-value alerts.

The threat intelligence has helped prepare us for potential threats before they hit and we took proactive steps. We are able to check our workstations are well.

We have saved some time by using the solution.

I have found that having solutions from multiple vendors is more helpful than from one.

What is most valuable?

The most valuable features of Microsoft 365 Defender are the combination of all the capabilities and centralized management.

What needs improvement?

The support could be more knowledgable to improve their offering.

Buyer's Guide
Microsoft Defender XDR
June 2025
Learn what your peers think about Microsoft Defender XDR. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Microsoft 365 Defender for approximately one and a half years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

We have a few thousand people using this solution in my organization.

The scalability of Microsoft 365 Defender is scalable.

How are customer service and support?

I have used the support and they do not know how to fix the issues. Their knowledge could improve.

I rate the support from Microsoft 365 Defender a seven out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We have used Microsoft Sentinel. Microsoft Sentinel enables us to investigate threats and respond holistically quickly from one place.

The comprehensive features of Sentinel Security Protection are impressive, particularly its integrated SOIR and UEBA functionalities, as well as its robust threat intelligence capabilities.

I have used McAfee previously and Microsoft 365 Defender is much better.

What other advice do I have?

I rate Microsoft 365 Defender a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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PeerSpot user
Desktop Architecture and Design at a tech services company with 1-10 employees
Real User
Blocks and Monitors for security purposes without needing multiple other products to do different tasks
Pros and Cons
  • "We can use Defender to block and monitor for security purposes without needing multiple other products to do different tasks."
  • "The logs could be better."

What is our primary use case?

We primarily use the solution for security. We removed all other antivirus products such as McAfee. We removed everything and now use Defender as Defender covers everything all third-party products used to cover.

What is most valuable?

Overall, we are satisfied with the product.

Instead of using three or four tools for security, we can use one. With one product, Defender, we have all of the features we need. We can use Defender to block and monitor for security purposes without needing multiple other products to do different tasks. 

It's very user-friendly.

What needs improvement?

The dashboards could be improved. They have to improve something about the dashboard. It is good, however, they need to provide some more information under each account.

The logs could be better.

For how long have I used the solution?

I've been using the solution for two years. 

What do I think about the stability of the solution?

The solution is a perfectly stable product.

What do I think about the scalability of the solution?

The scalability of the product is good.

How are customer service and support?

Technical support from Microsoft is good. We haven't had any issues with them. We are quite satisfied so far. 

Which solution did I use previously and why did I switch?

We previously used McAfee, however, we wanted to have just one solution, Defender, to cover everything.

How was the initial setup?

The solution's initial setup is not complex yet not easy. We had to use some scripts and policies and a lot of things. If you set up a new environment with Defender, you have to integrate with the old policy and the same policy that was already set up. It needs time.

What about the implementation team?

I handled everything without any consultation from any outside sources. 

What's my experience with pricing, setup cost, and licensing?

I don't know the cost. The costs are handled by management. I can't say if the cost is expensive or not. I don't handle that aspect.

What other advice do I have?

We're Microsoft partners. 

I'd rate the solution at a ten out of ten. It's a pretty perfect product.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Buyer's Guide
Microsoft Defender XDR
June 2025
Learn what your peers think about Microsoft Defender XDR. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
Ramprasad Yalavarthi - PeerSpot reviewer
Lead Solutions Architect at a tech vendor with 10,001+ employees
Real User
Top 10
Integrates well, easy to maintain, but data recovery needs improvement
Pros and Cons
  • "The solution is well integrated with applications. It is easy to maintain and administer."
  • "The data recovery and backup could be improved."

What is our primary use case?

We use the solution to back up our data frequently.

What is most valuable?

The solution is well integrated with applications. It is easy to maintain and administer.

What needs improvement?

The data recovery and backup could be improved.

For how long have I used the solution?

I have been using the solution for a couple of years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable, you do not need to worry about resources. I have more than 50 users using the solution in my organization.

How are customer service and technical support?

The support provides a 24 hrs service which I am completely satisfied with.

How was the initial setup?

The installation was straightforward it did not take very long to deploy the backup software on any application.

What about the implementation team?

We have six people that do the maintenance of the solution in my organization.

What's my experience with pricing, setup cost, and licensing?

The solutions price is fair for what they offer.

What other advice do I have?

I recommend this solution to others, it is easy to use and they will enjoy it.

I rate Microsoft 365 Defender a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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reviewer1007844 - PeerSpot reviewer
Product Manager at a comms service provider with 501-1,000 employees
Reseller
Stable and easy to use but could scan attachments faster
Pros and Cons
  • "The product is very easy to use."
  • "It would be helpful if the solution could scan faster when it comes to scanning attachments to emails."

What is our primary use case?

We primarily use the solution as security for our endpoints. It covers everything.

What is most valuable?

The solution is very useful for scanning email traffic.

Practically every company that is working in Microsoft Cloud can use it with a Microsoft 365 subscription.

The product is very easy to use.

So far, I have found the solution to be very stable. I haven't had any issues with it.

What needs improvement?

It would be helpful if the solution could scan faster when it comes to scanning attachments to emails.

For how long have I used the solution?

I've been using the solution for a bit more than one year.

What do I think about the stability of the solution?

The product is quite stable. It's been problem-free. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.

What do I think about the scalability of the solution?

I do not believe the solution is scalable. It's fixed on my PC and I cannot upgrade it. It may be changed from time to time according to the company, however, beyond that, I have no control over expansion.

We have 250 people in our office using the solution.

How are customer service and technical support?

We have an internal IT department. If I were to have issues, which I haven't, I would go to them. I've never contacted Microsoft's technical support directly. I have no experience dealing with them. I couldn't say if they are helpful or responsive.

How was the initial setup?

I didn't handle the initial setup. That was handled by a technician in my company. It was placed on my PC for me. I don't have any insights in terms of the implementation process.

It may only take one person to install it. They would have to have a bit of knowledge on the product.

What's my experience with pricing, setup cost, and licensing?

We are using the higher-level package which we have to pay a licensing fee for. There are different tiers. Ours includes extended detection with Advanced Threat Protection. It's the most powerful endpoint protection Microsoft offers.

What other advice do I have?

We are using the latest version of the solution.

We sell the product and we use it as well. We are resellers.

We are using advanced endpoint detection in our security for email and a lot of other things, however, it is combined with Cisco solutions, for example, Cisco Umbrella. We have a file solution from IBM, and internally we are using it, however, I am not directly using all of these things. I'm using the administrative part for partnership purposes. I'm not a technical person. I am using them as a customer as part of Microsoft OS.

There is a lot of other tools behind the scenes as well, however, they are working on a network level, on a data center level, to secure the company. 

I'd rate the solution at a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
reviewer909678 - PeerSpot reviewer
Systems Engineer at a consultancy with 201-500 employees
Real User
Top 5
Helps save time, integrates well, and is stable
Pros and Cons
  • "The integration with other Microsoft solutions is the most valuable feature."
  • "The mobile app support for Android and iOS is difficult and needs improvement."

What is our primary use case?

We use Microsoft Defender XDR to centralize our security solutions.

How has it helped my organization?

Microsoft Defender XDR has helped us save some time.

What is most valuable?

The integration with other Microsoft solutions is the most valuable feature.

What needs improvement?

The mobile app support for Android and iOS is difficult and needs improvement. 

For how long have I used the solution?

I am currently using Microsoft Defender XDR.

What do I think about the stability of the solution?

Microsoft Defender XDR is stable.

What do I think about the scalability of the solution?

Microsoft Defender XDR is scalable.

How are customer service and support?

The technical support is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

In addition to using Microsoft Defender XDR, we also use Fortinet. We implemented Microsoft Defender XDR as part of our organization's policy to use Microsoft solutions because of their integration.

How was the initial setup?

The initial deployment was straightforward. We completed the implementation within one year.

What other advice do I have?

I would rate Microsoft Defender XDR a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft Defender XDR Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Microsoft Defender XDR Report and get advice and tips from experienced pros sharing their opinions.