McAfee ePolicy Orchestrator Reviews and Pricing

reviewer2095398

Technical Engineer at a tech services company with 1,001-5,000 employees

Apr 10, 2023

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A scalable solution that needs to improve the EDR functionality it provides to its users

Pros and Cons

"The solution's best part is that it is very easy to manage McAfee Agent."

"McAfee ePolicy Orchestrator needs to upgrade its technology since the solution's EDR function is not good compared to other vendors in the market."

What is most valuable?

The solution's best part is that it is very easy to manage McAfee Agent.

What needs improvement?

McAfee ePolicy Orchestrator needs to upgrade its technology since the solution's EDR function is not good compared to other vendors in the market.

For how long have I used the solution?

I use McAfee ePolicy Orchestrator, and my experience with it has been good. Though I am not using it full-fledged, I know the solution's capabilities. So, I work in a security integrator company that sells OEMs for endpoint security. So, we don't just sell McAfee, but also other solutions. My company has a partnership with McAfee.

What do I think about the stability of the solution?

The solution's stability is good, and so I rate its stability a seven out of ten.

Buyer's Guide

McAfee ePolicy Orchestrator

May 2025

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What do I think about the scalability of the solution?

The solution's scalability is good. So, I rate its scalability an eight out of ten.

How are customer service and support?

Technical products are bound to get stuck due to the technical processes involved. Sometimes, certain new issues crop up in the solution, and even the vendor does not know about it. Owing to the aforementioned reasons, I rate the technical support a seven out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

I rate the solution's initial setup a five out of ten since it was neither easy nor difficult.

What other advice do I have?

I rate the solution a six and a half out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.