McAfee ePolicy Orchestrator Reviews

With this solution we use ENS with DLP. DLP works in controlling data protection when transferring data from PC to USB, USB to PC. We also use it for read-only access for hard disks. In DLP we have many options which we can work with.

Currently, we are using it for the clipboard, where we cannot capture screenshots from the PC screen, as well as for USB locking/data transfer, and the hard disk protection.

It has secured our environment. We have over 200 machines.

It is protecting us from USB-based hazards like viruses. Previously it was only for blocking USBs. They have added more features, like network protection.

Originally, we were only using it as a security platform to block USBs and as an antivirus product. But in the last six or seven months, we've been trying to enhance things and use more of the features in it. In that time we implemented data transfer protection, which allows transfer in one direction only. Users can copy from the PC to the USB but not from the USB to the PC. That way, if someone is carrying a virus on a USB, it will not be transferred to the PC. 

We also implemented read-only access to the secondary drives, the D drive, C drive, and E drive.

It is stable.

I have opened a few cases with technical support and their support is good. It depends on what type of contract you have with them. If you have an Enterprise Support contract, or a Platinum Support contract, they do provide very fast support solutions. If you have basic support, it will take one or two days.

It's a little bit complex to configure it, but when you start using it, it is much easier. There are many policies that you need to create, and in three or four places. When you assign the policies then it starts working.

In terms of an implementation strategy, we need to get the requirements from the customer. It depends on their requirements. You have many options, many features. It depends on what you want to configure. If you're looking only for a particular part, only DLP for example, it depends what you need within that. But for DLP it will take about one day to finish.

Do a PoC with competitors' endpoint protection products. But compared to what McAfee has, I don't think other products have as many options, as many features. If you want to protect data, DLP is a good option.

In terms of scalability, they're introducing more and new more features in ENS, Endpoint Security. If a ransomware attack happens, you can roll the encryption to its previous position. This is what they are implementing, according to their articles.

For maintenance of ePO, one guy is enough. If the server is ready, if the database and the platforms are ready, one guy can oversee the product. But you still need someone who is strong in SQL and someone who can install operating systems.

I have not compared this product to any other product. If I had then I could rate it properly. But, overall, it's good, it's not a bad product. I would rate it at nine out of ten. The product has everything I need.

I use the solution for two things - as an antivirus for a spider scan enterprise and endpoint protection, and also to make application whitelisting, or application blocking, where we only allow certain applications to run on the server, in case the server has been compromised. That could mean our ePO scripts or anything might be compromised and it can't run. We install a plug-in so it won't run any executables which are not whitelisted. We're a cyber security company and a customer of McAfee. 

The security is a key feature and the console is very user friendly. I like that there are multiple options for reporting. It's a helpful tool. 

The product could have a single plug-in that would have multiple uses rather than a single plug-in which is used for a single purpose. Each aspect has a separate plug-in. They should concentrate on providing something for all of the options that are available.

I've been using this solution for about three years. 

The stability of the product is pretty good. Our entire company uses it and it's deployed throughout. We have five people maintaining it. It runs in the backend and there are around 1,500 to 2,000 people who benefit from it. 

The technical support is pretty poor. 

The initial setup is quite straightforward. You just need to set up an SEO database in the backend and couple the SEO database in the ePO management console. It's quite simple. 

All the endpoint security solutions operate in a similar manner. If you take it as a baseline and if you want to get acquainted with a security solution then I think this is definitely a good tool. Of course, the costing and other factors need to be taken into consideration. 

I would rate this solution a seven out of 10. 

The best part is management in McAfee ePolicy Orchestrator. It's very easy to manage agents.

McAfee ePolicy Orchestrator needs to upgrade the technology; it's like their area function is not quite as good as compared to other market vendors. So they have to work on it.

I am not using it, but I know the capabilities of McAfee ePolicy Orchestrator. I work for a security integration company that sells OEMs in terms of endpoint security, including McAfee and other solutions.

The stability of the solution is good. I would rate it a seven out of ten.

I would rate scalability an eight out of ten. McAfee ePolicy Orchestrator is a scalable solution.

I had some technical issues, which were not known by the vendor itself.

Neutral

The initial setup is neither easy nor difficult, and I would rate it a five out of ten.

Overall, I would rate McAfee ePolicy Orchestrator a six out of ten.

The solution's best part is that it is very easy to manage McAfee Agent.

McAfee ePolicy Orchestrator needs to upgrade its technology since the solution's EDR function is not good compared to other vendors in the market.

I use McAfee ePolicy Orchestrator, and my experience with it has been good. Though I am not using it full-fledged, I know the solution's capabilities. So, I work in a security integrator company that sells OEMs for endpoint security. So, we don't just sell McAfee, but also other solutions. My company has a partnership with McAfee.

The solution's stability is good, and so I rate its stability a seven out of ten.

The solution's scalability is good. So, I rate its scalability an eight out of ten.

Technical products are bound to get stuck due to the technical processes involved. Sometimes, certain new issues crop up in the solution, and even the vendor does not know about it. Owing to the aforementioned reasons, I rate the technical support a seven out of ten.

Neutral

I rate the solution's initial setup a five out of ten since it was neither easy nor difficult.

I rate the solution a six and a half out of ten.

The use case differs based on each customer. I work with customers and try to understand their requirements, use cases, security challenges, and then I work on the project plan or design documentation so that I can help them configure their product. 

As for improvements, I think that putting everything on a cloud and one console would be a great idea and would be useful for customers. 

I have been working with McAfee for about two years now. 

This solution is stable. 

This solution is scalable. 

McAfee's technical support is actually fine. 

The installation process is straightforward. 

I don't have much exposure to other similar products, like Netskope or Palo Alto, but overall, looking at security, I would give this solution a seven out of ten. I recommend this solution to others. 

We use McAfee Antivirus in our organization, as it is one of the best antivirus solutions on the market.

We manage all of our endpoints centrally from the McAfee ePolicy Orchestrator console. We send signature updates and software updates to all of the agents that we are responsible for.

It is difficult to imagine the workstations without Antivirus protection. In this cyberworld, McAfee is the best software to protect our machines. Before we had antivirus protection installed, we saw daily infections in our organization. Now, McAfee is helping us to clean all of the viruses from the machines, protecting our desktops from the latest threats.

We use McAfee Threat Prevention and McAfee Adaptive Threat Prevention for protection against viruses. There is also exploit-prevention support. The McAfee Web Control module is one of the best solutions to protect users from online threats.

The features we use are:

• DXL (Data Exchanger Layer)
• Threat prevention
• ATP (Adaptive Threat Protection)
• Web Control
• Firewall

McAfee should improve in terms of customer support and assigning a knowledgeable TAM to customers.

Threat detection capabilities should be increased for both viruses and other threats.

We did not use another solution prior to this, and we are happy with our choice.

Compared to other Antivirus products, the cost of this solution is a bit high.

In my opinion, this is the best product. Please go for it!