Network and Security Engineer at a logistics company with 1,001-5,000 employees
Real User
It performs well, with low latency, but it could use more rules management options for bots
Pros and Cons
  • "Loadbalancer is easy to use. It performs well, with low latency."
  • "I would like it if Loadbalancer had the ability to make rules for specific shared bots."

What is our primary use case?

We use Loadbalancer for balancing loads in our main application.

What is most valuable?

Loadbalancer is easy to use. It performs well, with low latency. 

What needs improvement?

I would like it if Loadbalancer had the ability to make rules for specific shared bots.

For how long have I used the solution?

I've been using Loadbalancer for about two years.

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What do I think about the stability of the solution?

For us, for the company, this is stable. 

What do I think about the scalability of the solution?

You can scale up the core license at any time. It's not a big issue. You just add the license. And if we want to upgrade, we can install a new appliance or a new version then take the backup from the old one and deploy it to the new one. Currently, Loadbalancer is handling up to 10,000 decisions each day.

How are customer service and support?

I recommend paying for a support license. I opened one ticket because one service wasn't working. After that, we ran some diagnostics and determined that we needed to upgrade something, then we integrated everything on our side. We only had one case in a year, so Loadbalancer is good.

What's my experience with pricing, setup cost, and licensing?

We pay a monthly subscription for Loadbalancer.

What other advice do I have?

I rate Loadbalancer.org seven out of 10. I would recommend Loadbalancer for some companies. It depends on the management. It needs to be a good fit for your business requirements. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Jonnathan Quijano - PeerSpot reviewer
Software Architect at Novatec Solutions
Real User
Top 10
Reliable, helpful support, and scalable
Pros and Cons
  • "The support we have received from Loadbalancer.org has been good."
  • "The interface from Loadbalancer.org should be improved."

What is our primary use case?

Loadbalancer.org is used in a bank. All the traffic we forward to the QA are being redirected to Loadbalancer.org. There are additional load balancers created through Microsoft Azure and the traffic is being forwarded there as an additional layer to Loadbalancer.org where we are only using IP addresses and reports.

What needs improvement?

The interface from Loadbalancer.org should be improved.

For how long have I used the solution?

I have been using Loadbalancer.org for a couple of months.

What do I think about the stability of the solution?

Loadbalancer.org is stable.

What do I think about the scalability of the solution?

The scalability of Loadbalancer.org has been fine since I have been using it.

We have approximately 10 IT staff utilizing this solution.

How are customer service and support?

The support we have received from Loadbalancer.org has been good.

I rate the support from Loadbalancer.org a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of Loadbalancer.org is simple.

What about the implementation team?

We used a consultant for the implementation.

What other advice do I have?

We have approximately three engineers that do the maintenance of this solution.

I would recommend others to focus on the network and learn how the solution works fully and they should understand the concepts behind it.

I rate Loadbalancer.org an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
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Assistant Manager at a computer software company with 1,001-5,000 employees
Real User
Helps us to route the traffic to the available servers and protects the clusters
Pros and Cons
  • "It helps us to route the traffic to the available servers. If we didn't have Loadbalancer we would fail to set the end-user and it would cause a failure in the cluster."
  • "There are many features you can set in the backend of Loadbalancer. They should simplify the configuration. The administrator should be able to configure it more simply. How it is now, you can only configure it if you have a lot of experience."

What is most valuable?

It helps us to route the traffic to the available servers. If we didn't have Loadbalancer we would fail to set the end-user and it would cause a failure in the cluster. We protect the cluster with Loadbalancer. It checks all of the nodes in the backend, in the fabric. If you enable the monitor it will set an alarm in the server. When a user gets an application, this alarm alerts the user.

What needs improvement?

The configuration of Azure is a lot more simple than with Loadbalancer. It was very simple to configure it. There are many features you can set in the backend of Loadbalancer. They should simplify the configuration. The administrator should be able to configure it more simply. How it is now, you can only configure it if you have a lot of experience. 

For how long have I used the solution?

I have been using Loadbalancer for six months. 

What do I think about the stability of the solution?

So far we haven't had any bugs or glitches with Loadbalancer. 

How are customer service and technical support?

I haven't needed to contacted technical support yet. 

How was the initial setup?

The deployment took two to three hours. I did the deployment myself. 

What other advice do I have?

I would recommend this solution. It's a market leader. The admin should know the product well before configuring it. They need experience. 

I would rate it an eight out of ten. Not a ten out of ten because of the complex configuration. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
it_user826311 - PeerSpot reviewer
IT Support at a government with 10,001+ employees
Real User
Stable, easy to set up, gives us live failover for a crucial intranet site
Pros and Cons
  • "It does what it’s supposed to do which is balancing an important intranet site we are using, so if one server dies, the second becomes active straight away."
  • "If I have to say something, I suppose they could add an automated configuration backup to an FTP location (or something similar) so you don’t have to manually do it. I don’t see this as a problem, of course, as the configuration rarely changes and we only need one backup, but maybe for other users that feature would be handy."

What is our primary use case?

To have live failover for an intranet site we are using, and to monitor live user connections.

How has it helped my organization?

It does what it’s supposed to do which is balancing an important intranet site we are using, so if one server dies, the second becomes active straight away. The site is 24/7, so it’s crucial for us to always have it up and running.

What needs improvement?

It’s really difficult to say as we use it, as I mentioned, just to have the failover for our websites. We rarely access the interface; maybe to do a backup from time to time, or when we have connectivity issues to check if people are connecting.

If I have to say something, I suppose they could add an automated configuration backup to an FTP location (or something similar) so you don’t have to manually do it. I don’t see this as a problem, of course, as the configuration rarely changes and we only need one backup, but maybe for other users this feature would be handy.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

Nothing at all.

What do I think about the scalability of the solution?

No problems so far.

How are customer service and technical support?

I used it once for an activation-key issue we had, and they helped me straight away, so 10 out of 10.

Which solution did I use previously and why did I switch?

No previous solution.

How was the initial setup?

Really user friendly, so no problem here.

What was our ROI?

The appliances have not had a measurable effect on our operating costs (payback on investment).

What's my experience with pricing, setup cost, and licensing?

I think it’s very affordable, nothing more to add.

What other advice do I have?

My advice to others considering this product is that they will experience a very good, stable product which is very easy to set up.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user756618 - PeerSpot reviewer
Owner at a tech services company with self employed
User
One of the best technical support teams that I have worked with, and it is 24/7

What is our primary use case?

The Loadbalancer.org appliance sits directly behind our firewall, terminates all of our SSL/HTTP traffic and then directs it to the backend servers depending on the requested service.

How has it helped my organization?

This has allowed us to use multiple NATD back end web servers with one single public IP Address and different domain names whilst keeping our services up and running.

What is most valuable?

SSL Termination with Server Name Indicator option to a Layer 7 back end web farm which allows the client IP address to still be passed.

What needs improvement?

HTTP API would be really helpful, but they do have a command line api which is used over a SSH connection

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

We have not, as of yet, had any issues with the stability of the units.

What do I think about the scalability of the solution?

We have not had any problems with scalability.

How are customer service and technical support?

Customer Service:

The customer service and tech team are basically the same within Loadbalancer.org.

Technical Support:

The technical support at Loadbalancer.org is possibly one of the best that I have had to deal with and it is 24/7, too. They do not always know the answer right away, but you can be sure that they will support you through to a working solution.

Which solution did I use previously and why did I switch?

HAProxy, we needed a maintenance and the support agreement as we were outgrowing our in-house knowledge.

How was the initial setup?

The basic setup of the unit was straightforward. Once services are up and running, you can then change some of the advanced settings, which are not shown to start with.

What's my experience with pricing, setup cost, and licensing?

The cost of the hardware units was talked over with the sales team, who then helped to ensure that we had the correct unit size and support cost at the start of the project. We have since upgraded our license and this was just the difference between the original and the new license.

Which other solutions did I evaluate?

We also looked at Kemp. Before this, we were using an in-house version of HAProxy, but ended up needing support.

What other advice do I have?

The Loadbalancer.org product has helped reduce our tech teams time on manual maintenance of our load balancer and the development of the product is ever evolving.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Team Lead Healthcare IT
Real User
The load balancers have an easy installation and a relatively simple, easy user interface to use
Pros and Cons
  • "With basic network knowledge, our required system functionality can be configured and maintained.​"
  • "The load balancers have an easy installation and a relatively simple, easy user interface to use."
  • "Possibly a more graphical overview page (with colors) to give a two second overview to see if everything is working fine."
  • "​The automatic refresh of the System Overview webpage: It sometimes has an extra webpage reload (after a change) before you see it is executed. This can be confusing."

What is our primary use case?

We are a supplier of medical healthcare IT solutions with a focus on radiology departments. We use it to create a redundant solution with automatic failover.

We use the hardware and the software version of the Loadbalancer.org product line.

What is most valuable?

The load balancers have an easy installation and a relatively simple, easy user interface to use, which is valuable because it is not the core business of our engineers to configure network devices. With basic network knowledge, our required system functionality can be configured and maintained.

What needs improvement?

The automatic refresh of the System Overview webpage: It sometimes has an extra webpage reload (after a change) before you see it is executed. This can be confusing.

Also, possibly a more graphical overview page (with colors) to give a two second overview to see if everything is working fine.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

Not so far. It seems to be very stable. In the past, we had issues with the Secure Digital (SD) cards which got corrupted and prevented the system to restart. I think this is better with the new line.

What do I think about the scalability of the solution?

No scalability issues.

How are customer service and technical support?

Their technical support is very supportive and knowledgeable.

Which solution did I use previously and why did I switch?

No previous solution was used.

How was the initial setup?

The initial setup was straightforward.

Which other solutions did I evaluate?

I do not know if my company evaluated other solutions.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Application Delivery Controllers (ADC) Report and find out what your peers are saying about Loadbalancer.org, HAProxy, F5, and more!
Updated: April 2024
Buyer's Guide
Download our free Application Delivery Controllers (ADC) Report and find out what your peers are saying about Loadbalancer.org, HAProxy, F5, and more!