The vendor does a really poor job of marketing this software because it should be more popular. This is something that I have pointed out to them. It's a super piece of software, but very few people are aware of it. I am an EX-IT director and I've worked in big systems, and I'm amazed this solution isn't more popular.

The "native" integration with other products could be improved.

The user interface for the systems that you build can use some improvement because as it is now, you may have to use HTML and CSS to make it look more modern or to match a clients existing look.

The documentation is amazing, although they don't do videos and their YouTube channel is very poor. They could create some training videos.