Try our new research platform with insights from 80,000+ expert users
reviewer1686402 - PeerSpot reviewer
Director at a tech services company with 1-10 employees
Real User
Dec 4, 2021
Not user-friendly, and the setup is complex
Pros and Cons
  • "We have contacted technical support a handful of times and received some assistance."
  • "It could be simpler to use and install, but I still wouldn't use it because there isn't a compelling use case."

What is our primary use case?

We have not used this solution on a business level, but we have had other clients who are using this solution.

We don't have uses for this solution, but some users have historically used it where they had onsite or on-premises email servers.

What needs improvement?

With the ubiquity of Microsoft Exchange, we don't see it being used very often.

I don't find it easy to use, but it might be because it is not my main technology.

It could be simpler to use and install, but I still wouldn't use it because there isn't a compelling use case.

For how long have I used the solution?

I have been dealing with Kerio Connect for two years.

I can be deployed both on the cloud, and on-premise, it depends on what our clients use.

What do I think about the scalability of the solution?

We have five customers who use this solution.

Buyer's Guide
KerioConnect
December 2025
Learn what your peers think about KerioConnect. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,259 professionals have used our research since 2012.

How are customer service and support?

We have contacted technical support a handful of times and received some assistance.

Which solution did I use previously and why did I switch?

We also use Microsoft Exchange.

How was the initial setup?

In my opinion, I find the setup to be complex.

The number of people required to maintain this solution depends on the size of their team.

What other advice do I have?

I don't particularly like this solution. I prefer Microsoft solutions. I am more comfortable using them. I have more experience.

I would not recommend this solution to others.  I would not really use this solution, most of our clients use 365.

I would rate Kerio Connect a two out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1628925 - PeerSpot reviewer
Lead Hand - Print Department at a marketing services firm with 11-50 employees
Real User
Top 10
Sep 28, 2021
Highly secure, flexible, and intuitive interface
Pros and Cons
  • "Kerio Connect is secure, flexible, and easy to control from the user interface. It has many security features able to be controlled from one place, such as anti-spam. I have found it very convenient. Additionally, you can analyze log files and share folders which is helpful."
  • "The solution could improve the redundancy because we only have one copy of the Kerio Connect server on our hardware. The next step for us is to move to the cloud and if Kerio does not have a cloud version available they should release one"

What is our primary use case?

We are running Kerio Connect as a mail server on a Windows Server system.

What is most valuable?

Kerio Connect is secure, flexible, and easy to control from the user interface. It has many security features able to be controlled from one place, such as anti-spam. I have found it very convenient. Additionally, you can analyze log files and share folders which is helpful.

What needs improvement?

The solution could improve the redundancy because we only have one copy of the Kerio Connect server on our hardware. The next step for us is to move to the cloud and if Kerio does not have a cloud version available they should release one.

Kerio Connect runs on Windows Servers which I do not like because it is not secure and reliable. I would prefer to run it under Linux.

For how long have I used the solution?

I have been using Kerio Connect for approximately seven years.

What do I think about the stability of the solution?

I would recommend others to use a cloud-based or a SaaS solution.

The solution is highly stable and reliable.

What do I think about the scalability of the solution?

The cloud version would have a better ability to scale which is available.

We have 30 people using this solution. 

How are customer service and technical support?

The technical support is amazing. You receive a fast response after you create a ticket and the agent are very technical and knowledgeable.

How was the initial setup?

The initial installation is straightforward and takes approximately 10 minutes to configure the domain and accounts. It has a user-friendly interface design but you have to have some experience to start setting it up. The interface is clear, transparent, and made in a logical way. You can have access to the on-site Kerio Connect from outside the company through a website provided by Kerio to control all the settings and configuration.

What about the implementation team?

I did the implementation myself.

The solution works well by itself, it does not require a lot of maintenance. We only have to manage the hard drives. I only analyze the security and spam logs on a daily basis to make some new rules if needed in order to protect ourselves from phishing emails and from spam that could overload our servers.

What's my experience with pricing, setup cost, and licensing?

The price of Kerio Connect is better when comparing it to others solutions.

Which other solutions did I evaluate?

We evaluated Microsoft Office and Google's solutions but we found Kerio Connect suits us best.

What other advice do I have?

I rate Kerio Connect a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
KerioConnect
December 2025
Learn what your peers think about KerioConnect. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,259 professionals have used our research since 2012.
IT & Project Manager at a tech services company with 1-10 employees
Reseller
Jul 12, 2021
An easy-to-use and well supported solution for our SMB customers
Pros and Cons
  • "The most valuable features are its ease of use, excellent pricing, and it is platform agnostic."
  • "I would like to see better support from their support team."

What is our primary use case?

This solution is our SMB alternative to Exchange. We have installed it for more than forty SMB customers, in a Linux environment with all of the collaboration features.

How has it helped my organization?

This is the first SMB product in our portfolio. It has improved our ability to offer customers a solution with ease of use, ease of support, and Kerio's ability to cover all of the aspects offered by their big counterparts.

What is most valuable?

The most valuable features are its ease of use, excellent pricing, and it is platform agnostic.

What needs improvement?

I would like to see better support from their support team.

For how long have I used the solution?

More than ten years.

Disclosure: My company has a business relationship with this vendor other than being a customer. GFI-Kerio reseller in Ecuador.
PeerSpot user
Buyer's Guide
Download our free KerioConnect Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2025
Buyer's Guide
Download our free KerioConnect Report and get advice and tips from experienced pros sharing their opinions.