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Katalon Studio Room for Improvement

Khurram Jamil Khan - PeerSpot reviewer
Head of SQA, Project Manager at Vroozi

The free version of the solution is not user friendly at all.

The solution's most valuable aspect is related to the record and playback. However, they need to improve the record and playback facility. TestComplete and UFT both have a much better record and playback functionality in comparison. It's one of the main reasons why I have, for example, inline tools, like UFT 5.0. 

They need to improve their object repository.

The solution isn't as mature as TestComlete or UFT. Although they are continuously writing more functionalities, this is one area they really need to improve in.

Technical support needs to be improved upon.

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Senior Quality Assurance Analyst at a educational organization with 501-1,000 employees

As of now, the product has a complete packet and they could develop more on it. It definitely could improve the interface as well for mobile. While I didn't use it too much while I was working with the solution at the time, I am using mobile a lot now, and I see how helpful it is to have a good interface in place. 

The price of the solution is a bit high. It's one of the reasons we decided not to continue using the product.

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Executive at a tech services company with 11-50 employees

One aspect that can be improved is testing for desktop applications. I would like to see them support more technologies in this area. For example, Tosca, in contrast to Katalon Studio, has support for more than 150 different technologies.

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Buyer's Guide
Katalon Studio
September 2022
Learn what your peers think about Katalon Studio. Get advice and tips from experienced pros sharing their opinions. Updated: September 2022.
633,184 professionals have used our research since 2012.
Faranak Adinehzadeh - PeerSpot reviewer
Software Test Engineer at a tech services company with 1,001-5,000 employees

It would be helpful if we could develop from scripts in other languages. For example Python. It would be more convenient than working with Jira and Java. For some of my colleagues who don't have the knowledge in the development, it is easier to work with Python rather than with Java.

After two years of using this solution for free, we were limited in the features that we could use and had to start to pay for them. Now, we are having difficulties in using it and had to limit our automation experts to the features that Katalon allows us to use for free. It was free access and they claimed that it would be free for all time.

I would like to see it integrate other tools other than Jira, and to have support in other development languages would be helpful.

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Tinnaphan Wibullanon - PeerSpot reviewer
Professional Services Manager at a non-profit with 201-500 employees

The solution could always add more features. It seems to lack a few requirements that a typical customer would want. Compared to other solutions, this product is lacking.

I'd like the integration with Jira to be a bit better. 

The pricing could be slightly improved. 

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Portfolio Manager at a tech services company with 10,001+ employees

Katalon Studio should improve its usability, it still needs some improvement where users can easily use it to build their automation suite. It requires some initial work to set it up. There should be more keywords in the library to limit the coding requirements, this will allow a non-technical person easily start using it, which would be better.

There are a couple of areas, such as test data and service virtualization, that should be integrated into this one, it would be an entrance solution for automation testing.

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QA Architect at a media company with 201-500 employees

I just started using it, however, if I get the demo, I'm looking for mobile as well, so that I can get more area on it. As of right now, I don't have that much. I'm just starting with it. Once I get to be a full-fledged user, then I can give better input.

There could potentially be more reporting within the solution. We need more issue reports, for example. 

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Mihai Grigorescu - PeerSpot reviewer
Principal Consultant at Inspired Testing

Katalon Studio could improve having visual testing, but I think they're launching that feature very soon. We would like to see an increase in the usage of AI.

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Senior Search Engineer at a financial services firm with 51-200 employees

One improvement would be if it could support more programming languages such as JavaScript or Python. Right now, it is only on Groovy, which I think is not a too popular language. 

Other than that, we would want to see new features in every update. We would welcome any kind of improvement in terms of performance, etc.

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Consultant at Unifonic

Katalon lacks integration ability with other software, including integrating other languages like .NET and PHP. I've also had issues with new releases as the system often crashes and the previous version is no longer supported on a particular feature. More testing needs to be carried out before new versions are released. I'd like to be able to export our test system to any other product. This is currently not possible. Finally, the product only supports XPath and not CSS. CSS is faster than XPath and most companies want to use it. There are a lot of solutions on the market and if an end-user has too many problems with a product, they will jump to a new one. 

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Cesar-Rosas - PeerSpot reviewer
Practice Director - QA and SW Testing Services at a tech services company with 1,001-5,000 employees

I've seen that our clients are not truly aware of the power behind Katalon. Many of the clients are now ready for the traditional Selenium, perhaps a more friendly layer like Cucumber or SpecFlow. But I think they will understand if we start doing automation with Katalon and they would be much more interested. The automation developers are starting to have really high demand and the salaries have increased, so with Katalon they might be interested in two things - the velocity of testing plus bringing manual testing to the automation world.

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Nadia Zaman - PeerSpot reviewer
Software Quality Assurance Engineer at a computer software company with 201-500 employees

Currently, I'm the only one who can use it because I have a Mac. It is giving a hard time to my team members who are on Linux. My team members are using Linux, and Katalon doesn't support Linux very well. It keeps on crashing. It crashes and shuts down almost every time they save their work, so they are not able to use it. It should have good support for Linux. We don't know what the problem is. If the Katalon team can pick up this issue, it will be very helpful.

It is a bit slow. The other tools on my Mac are not slow, but Katalon is slow. 

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Bary Reyes - PeerSpot reviewer
Technical Project Lead, Agile Coach, IT Educator at Asia Pacific College

I believe it would a great feature if they could integrate JMETER and other performance testing tools so that Katalon would become an all-in-one test automation tool

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Team Leader at a tech vendor with 10,001+ employees

We would like to see improved integration with various reporting tools; this would make our testing data more complete.

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Buyer's Guide
Katalon Studio
September 2022
Learn what your peers think about Katalon Studio. Get advice and tips from experienced pros sharing their opinions. Updated: September 2022.
633,184 professionals have used our research since 2012.